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Photobucket has a rating of 1.2 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Photobucket most frequently mention 3rd party, customer service, and free account problems. Photobucket ranks 101st among Photo Sharing sites.
Okay there was something seriously wrong with Photobucket. It was slow, clunky, and images kept disappearing and re-appearing. However, I contacted them and they told me to log into their new site. I did, and it looks much better and seems responsive enough. (My old rating was a 1 star, but I am editing it now to 5 stars because they obviously put in some effort to make this site work again)
If your not baby sitting it, it logs you out and resets, I had 8000 pictures it said I had 5000 left, then this morning it went back to 7500. People need to do better with these programs we live in a fast past society I should not have to state st my phone all day waiting for pictures to download. Such a waste of time I hate baby sitting
I'm going to start with my most recent experience and work backwards; months after reaching out via email and having my account permanently deleted, they are now sending me emails about my (non-existent) account being over the storage limit and how I need to pay them to access my own photos. After having been a legitimate free service for many years, functionality began steadily declining at some point in the mid-late 2010's. Ads made it virtually unusable, and they got rid of a feature that allowed you to download multiple photos from your account to your device. A year or two ago, they notified long-time users who joined at a time where the storage limit for accounts was quite high that they were reducing the storage limit to 250 photos and users would have to download their photos before a certain date before they would delete photos that exceeded the storage limit. These crooks conveniently waited until after removing user's access to their own photos to reintroduce the multi-download feature. Many users complained in comments on ther Facebook ads that they had paid the ransom but still hadn't gotten all of their photos back, at least one of which their team responded to with a snide remark. They have also been hiding hundreds of comments speaking out against them on their posts. Fortunately for me, I took the time to go through my thousands of photos one by one and save them all individually, so I had no problem telling them to delete my account (they make that difficult too - there's no link to delete your account, you have to reach out via email and it took them nearly a month to confirm that my account was permanently removed). However, now they're back in my inbox still trying to extort me for money.
Tip for consumers:
If you fall under the category of “might use this site”, just don’t. If they’re holding your photos hostage or have failed to return all of your photos upon payment, consider speaking to a lawyer. I’m sure there are enough of you out there to pursue a class action suit.
Products used:
Free service
Taking your customer base at ransom? Come on, thats a really scummy move. Your company wont be around much longer
This is an excellent site for sharing photos with friends and family. I haven't had any problems using the site.
Web site is crap. Can't download photos and they continue to charge you even after you cancel service! Scammers!
Photobucket removed their free service to thousands of forums in the past that ruined posts and the forums shut down.
Forget this useless company
They asked for your photos so they can sell them. Do not use photo bucket. They cannot be trusted. Stay clear or get burned
Tip for consumers:
They have my photos to sell
Products used:
Lost my photos
Think of anything that a scammer will do and this company has done it. Don't even think of doing business with em or handing them any of your money.
Long time users deleted account. Site was getting increasingly slow, charging for 3rd party hosting was the last straw.
I was directed to this site by the US Army where my son just completed boot camp to be able to see pictures. This site was INSANE with advertisements trying to download. Then, of course, the click button where you could get rid of the ads for $2.49 per month. This was the worst experience I have ever had with a website. I plan to notify the Army and actually have the army try and use the site so they see just how bad this experience is for every new family that has a son or daughter in the service looking to get photos of the experience. The government should locate the owners and press charges for gross negligence or for just being the worst site possible to share their soldiers experience in boot camp phase. This site makes the Army look very bad. PEOPLE SHOULD LOSE THIER JOBS OVER THIS. Both with the Army, with the decision maker that allowed this to happen, AND the leadership that allowed PhotoBucket to become this dysfunctional and unattractive to today's consumer. You will NEVER in my opinion, have a worst experience that the one you will have if you logon to this site!
I ordered a 3X3 Canvas Print during one of their sales. Website timelines indicated production would be up to 5 days and shipping up to 5 days. My order including shipping was just over $200 Canadian ($150 American). Two weeks went by and it still said "In Production" so I contacted "customer service" to find out what the hold up ones. I received an answer back that it was going to ship and allow a few days for it to update on the website. 1 week goes by still "in production" so again I contact them. A week later I get an email that it has finally shipped. YAY... well another week goes by, and it the shipping website says its on its way to their depot, which happens to be in the UK (remember I live in Canada). Then, the next day it says its on its way back to the shipper. Once again I contact customer service, to find out what the hell is going one. Tamara's response "I've contacted the shipper, production and will update you when I hear back" that was a week ago. Today I finally hit my wits end. If I don't have a timeline as to when I will receive my print by Friday end of day, I will be contacting Visa, to report the transaction as fraudulent, and will be contacting consumer affairs. THERE IS NO SUCH THING AS SERVICE AT THIS COMPANY, and there is evidently a reason why everything is always on sale.
I've had a photobucket account for over 10 years now, it was my main space to save photos I wanted to have available with me wherever I went. At the time, the website was still growing, and the need for funds to keep the website going was understandable. There was a lot more freedom on the site, and I enjoyed using it immensely.
Now it's riddled with ads, restricted, user-unfriendly, and terribly greedy. Instead of keeping with the times and the competition, (Google, Deviantart, IMGUR, etc.) it instead paywalls the photos I want to keep, significantly reduced storage space for accounts, and even made it extremely tedious to download the photos gathered by making it impossible to download more than one photo at once. So here I am, downloading 1 photo at a time on each album, waiting on each page to ensure that each photo downloads successfully (because if you go to the next picture too quick before the website recognizes you want to download it, it will skip that photo).
The website has gone down the toilet, the morons running it aren't improving it in anyway, servers are slow if you want to download photos quickly (and I'm sure they do that on purpose so downloading it makes it more tedious and forces people to pay the premium instead because it would be "too much work"), and it's just overall bad.
People, there are better sites out there, with better support, improved tools, great service, and way more storage. Don't settle for this crap, don't pay their premium. Even if you have thousands of pictures to download one at a time, I promise you will feel so much better to be free from the chains of the corporate idiocy that is this website. People deserve better, and Photobucket says otherwise.
Easily the worst image hosting website ever. Half of the time any image you try to see from there doesn't work any more.
Photobucket has completely ruined searching forums for useful information making most forums useless.
I logged into my Photobucket about 7 months ago to recover old photos & was immediately sent to a "Pay for our Premium" screen stating I had to manage my account because it was over extended. Believing this to be a requirement to continue, I merely looked through the Premium options, but did not complete the transaction. I quickly realized it was not a requirement, then checked my account to confirm that I was signed up for premium; assured that I was still under the label "Free Account", I downloaded my old photos & went on my merry way. I SHOULD have checked my PayPal, but I use it for so many small things & subscriptions that I didn't notice the reoccurring charges until a few months had passed. Once I did, I went directly into my account to cancel the subscription, but again was shown a "Free Account" screen under the account details. Confused & angry, I emailed Photobucket about the issue & NEVER HEARD BACK (shocking/s). I then went to the PayPal to dispute, but as I am currently in the middle of a move, missed the escalation date & was charged YET AGAIN! I couldn't shut down the reoccurring charges until I contacted PayPal DIRECTLY... This company has taken $34.93 from me for a service they aren't even actually providing me! Stay away, they are scammers!
Tip for consumers:
Yeah, don't.
After sharing hundreds of photos free online for years, they now want me to pay hundreds of dollars to let the photos be available.
I put up with the endless pop ups for years and now they want $400 or else? GTH. I switched to Fotki and will be glad to see Photobucket die.
Suddenly eradicates free accounts then cheerfully demands payment to reactivate... holding photos hostage is a dirty trick.
Photo bucket sucks,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Photo sharing hijacked by $400 price. Avoid them. They changed their pricing driving people away in droves.
Stay away. Bait-type company that lacks transparency regarding fees. Highly unhappy with this business.
It would be a more pleasant experience to rub sand in my eyes than use Photobucket. Shocking system.
$400 for third party hosting... LOL. Way to completely ruin your credibility overnight. Doesn't get any worse than this. Stay away!
Hold people hostage to a $400 hosting fee for images and you will get a lot of bad reviews. The worst website to host your images - BEWARE.
What is wrong with you people?... suddenly charging almost 400 for your services. Sounds like Ransomware to me.
Ratbags. Free then stolen historical stuff and I never linked. 13 years. F#*k off. So many people had their websites destroyed by BS overlay.
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