Picanova

On the website, they claim that production time is 24 hours if payment is cleared by 7 a.m. This was the case for my order. 4 days later and my item has still not been shipped, despite several emails back and forth about this. I would understand if production took twice as long as they state on the website. But 4 times is not acceptable, especially when they know I need this order shipped. No effort was made by this company to honor their own promises on their website and email correspondence.
I cannot recommend this company when others are doing a better job and keeping their promises to their customers.
The telephone number they have online is only available during "business hours"! I have called them several times during the day and never been able to speak to anyone. They do not inform you of what the business hours are! Just stay away from this company.

So 1 month on - no canvas but they have taken my money - 67 emails and apparently the canvas has been returned to them as address was incorrect - still waiting on picture of packaging... never ever again!

My whole ordering process until I received the canvas took me in total 4 days. The canvas are amazing. Robust, intense colors and all this for a very reasonable price. I give picanova.com 5 stars because they absolutely deserve it! I'll definitely order again!

Just wanted to let potential customers know that Picanova has once again exceeded our expectations in all facets of the process for ordering a large poster sized canvas print. This included: from researching our requirements on their web site, excellent and very competitive pricing, ease of placing the order, contacting their customer service by phone to verify that they had received & understood our order, including an amazing 4 day delivery, well protected and packaged artwork, and finally the superior quality of the actual final product. Thank-you again for Picanova's superior service.

I've used Picanova many times now, and am not disappointed. One reviewer stated that "edge details are lost", but this was his own fault because he chose the edge wrap option, which makes the photo wrap over the edges of the frame, which is a stylistic choice. If he had chosen black or white edging, the whole photo would have been visible on the front. I made that mistake myself, once, too. I've turned my home into a gallery using this site, and have made many gifts as well. I would recommend them.

Absolutely loved Picanova! During the Groupon deal, we received 3 gallery wrapped canvases, for around $20 dollars a piece. I was extremely satisfied with the quality of the canvases and wished that Groupon would have let me order more. Highly recommend!

I ordered a canvas and received two, one of someone I didn't even know! To add insult to injury they charged me for it. The canvas that WAS mine was of very poor quality. PICANOVA will not admit they are at fault, which I find is a common complaint, reading other reviews. Disappointed and exasperated by the whole experience. Won't be using them again that's for sure!

Downloaded picture, said it was suitable, canvas arrived with small picture in a corner. The site was not clear that we had to crop to size or that there is no quality check to confirm reasonable product was being delivered. Complaint has been returned as my fault. Company is in Germany and introductory offer to small to chase, but warning to new purchasers to be careful. Very disappointed Anne Thomson

My order was processed fast and accurately. It as package very well and the end product was 2 beautiful pieces of priceless moments in time. I love this company and hope they offer more deals on groupon. The deal was a steal!

Placed an order the first week of December with the promise of holiday delivery. Have sent 2 emails for status updates and made multiple phone calls all with no response. At this point I'm hoping that I receive these pictures at all. This feels a bit like a scam.

Surely one of the best canvas online shops I’ve ever used. Customer care is super professional. They know what they are talking about which isn’t the case everywhere. Got a perfect support and the nicest canvas ever. Overall great job!

Amazing Canvas! We’ve already ordered twice. The first print we ordered was a picture from our holidays that captures a very beautiful seen of nature. You can see wide green fields in a hilly area full of flowers. First we ordered the smallest canvas. We wanted to make sure that the quality of the print is good and that the colors are authentic. My wife and me were ravished by the quality so we ordered a bigger one with a similar but even more beautiful scene. We just received it yesterday. It’s perfect!

I had gotten a groupon from picanova. I used it as an Xmas gift! I received it faster than the estimated 2 weeks that they had told me. (Which was great because it came in just in time for Christmas) I gave it to my grandmother, and she loved it! Highly recommended!

Ordered two 16x20 canvas prints through groupon. Received them in about 5 days. Perfect. They even landscapes a photo for me without asking (not an option with groupon coupon I guess). Will look for more offers in the future (reg price way too high.)
Very happy with my order.

I was a little uncertain about the order process. So I called their Customer Service. They were very friendly and explained the different options to me in detail. I ordered a 12 ̎ x 8 ̎ canvas and chose the photo Wrap as the edge option not being sure how it will look like. I had just one canvas before in my life and the edges were white as I thought they usually are. Wrong! I like this version much much more. The way the picture passes through the frame makes it look so real. It's sooo beautiful! The view sample on the site helps you to get an idea of how it'll look like. Absolutely recommendable!

I had an enlargement of a print that is very special to my husband and me. It arrived in a package that protected the print really well; and the results of the enlargement were magnificent. Sometimes when you try to enlarge a print it doesn't come out as clear as the smaller version... this is perfect... so much so that we are having it framed to place over our mantle. Thanks, Picanova for a great job!

I had a very old picture of my grandparents when they were on a tour in England. The pic was black and white - not the best quality, but once I got it scanned in and adjusted to the right size on their site, it came out looking phenomenal! This was a Christmas gift, I actually found a Groupon for $19.99 for the 16x20. When it arrived (in an extremely timely manner) I got the desired response, tears. This is something my grandparents will treasure forever! Picanova did an AMAZING job and I will definitely be using them again, Groupon or not :)

READ THIS. I rarely write reviews. But I want to share my experience. It's the holiday season and so many companies were backed up. It's understandable. I have previously ordered canvases from Costco, which does a great job but it's a little more expensive than this site. I bought the Groupon and it did take a few weeks for the product to come in but it's worth the wait. If you can buy this deal order this canvas and put it away for a gift for someone in the future, it did take a while to come in but it's cheap. $20 and free shipping? You can't beat that. I wish I could post a picture of the canvas I ordered the colors are so bright. And beautiful. And the pic was taken ona phone! It was blown up to 16x20 and my dad cried when he got it. He loves it. I recommend this deal to anyone who has time to wait for the product

The canvas picture arrived in record time and the product was excellent. I would recommend this site to everybody. The picture which I took with my cell phone was converted to a beautiful canvassed portrait which is breath taking. Thanks so much.

I absolutely agree with you guys. I uploaded a very beautiful picture of my parents in their young ages, being on a road trip in the USA with their Harley-Davidson. This is by far one of the nicest pictures I've ever seen of them. They look incredibly happy and the landscape is beyond belief. So I got myself a very small canvas, since I've always wanted to put this picture on my wall and I thought something more special than just a nice frame would be great. It is perfect. I highly recommend the canvas. The quality is very good, the frame super stable and the canvas are stretched very well. Thank you picanova.com

The quality of the work is superb. The site is easy to navigate and there are so many different backgrounds to choose from for photo books. I have also created a Canvas Print which could not have been printed any better. The turn around time is fantastic as well. Thank you for a great product!

Great experience! I ordered my canvas on Sunday and it arrived by Wednesday or Thursday! Now I know I know this is unusual as it didn't come this fast last time, but they did promise before Valentines Day. Exceeded there promise! And it looked great, my daughter and son in law loved it!

Placing the order was very easy. I received my order in about a week when was much faster than some other places I've ordered from. Quality was very nice and the picture turned out wonderful. I will definitely order from them again.