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Picanova has a rating of 2.5 stars from 109 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Picanova most frequently mention business hours problems. Picanova ranks 98th among Home Decor sites.
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My whole ordering process until I received the canvas took me in total 4 days. The canvas are amazing. Robust, intense colors and all this for a very reasonable price. I give picanova.com 5 stars because they absolutely deserve it! I'll definitely order again!
I ordered a Mother's Day gift on May 4th and the website guaranteed delivery by Mother's Day, May 12th. It arrived May 16th. The mug was very nice, but don't promise what you can't deliver.
I was very pleased with the quality of the canvas print and the short turnaround time for delivery. The price was unbeatable as well.
Product exceeded my expectations and so did the shipping. I ended up buying another Groupon I was so impressed with the product.
Fast service, great turn-around, and well-made product. I will be using this site for my wedding pictures:-)
I'm not typically a review writer... however, had such a terrible experience with this company that I feel like I need to "warn" others. I bought a total of four Groupons from this company. Our orders were all place on December 1st- with guaranteed Christmas delivery if ordered by 12/13. I received two canvases on 12/7, opened one to reveal a photo of someone I don't know. Opened the other to reveal a canvas with a damaged corner. The other two said they still hadn't shipped (were going to different addresses).
I emailed the company right away since they were all Christmas gifts. Didn't hear anything back until the following Monday, requesting pictures of the canvases that were incorrect. I sent them within an hour of receiving the email. My other two canvases STILL had not shipped. Email company again a few days later, asking for a response ASAP. Nothing. Tried to call number listed on their website. Regardless of the time/day- I received a message stating to call back during business hours, and no opportunity to leave a message, etc. Tried calling 10 times+ over the course of a few days. Still no response. Finally received an email stating the other canvases had shipped- only to be deliver AFTER Christmas! Emailed Groupon to tell them how upset I was with the absolute lack of communication with the company.
Finally received a email from the company (the Saturday before Christmas) stating that they were reprinting my canvases and that they should ship within 3-5 business days.
Received an email on 12/29 that my items were being shipped- however, it is now the 31st with absolutely no change in the tracking, which tells me it has still not been submitted for shipment.
To sum it up- DO NOT ORDER FROM THIS COMPANY!
I got a group on coupon so my price was amazing. The work I receive was fabulous. Thank you!
Thousand likes! The quality of the canvas is astonishing! What a great idea for a gift!
I was very pleased with my canvas print, I love the price with my groupon coupon!
Great pictures on canvas. And fast service!
Highly recommend!
Very easy to use and the photo on canvas turned out beautiful!
I was very happy about your service and products. My picture looks great!
Excellent service, super fast turn around and it looks fantastic! I am ready for another one!
Great service. Quick delivery and very happy with the quality of my order! Thanks!
I ordered a picture on canvas & it was perfect! Fast delivery too!
They have great products and fast turn around time. I highly recommend them.
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Customized Professional Photo Products for Every Business.? Ready to Ship within 1-3 business days.? Special conditions for high order volumes.
