PinkBasis

I've bought a nice costume for my girlfriend from PinkBasis in her birthday. She has liked it very much. Thanks PinkBasis.com

The new website gives products of good quality in cheap price. And it's customer service is amazing.

Amazing! It's more colorful than previous. More products, more option, fast delivery and good customer service.

Just love this.

I've bought a White Floral Mesh Short Sleeve Bodycon Dress in very first week of new website. The new costomer service is amazing.

I bought a Gunmetal Multi Print Cut Out Strappy Monokini set. It is very comfortable to wear. Nice product.

IF I could give this star 0 star I would. I purchased some white boots that I was going to wear once for halloween. Got them for a resonable price, didnt take long to get in the mail, right size, everything goes fine. Ended up changing what I was dressing up as so I decided to return the boots. They do not pay the cost of shipping for returns, so I had to pay 15$ for shipping them back. They get my boots on November 1st as I was tracking my package. A week later, no money is back in my account so I give them a call. "We recieved your package a week ago" "OK when will the money be back in my account" "We will contact our returns department to process the return, but it depends on your bank" Ok, no problem. Nov 15 give them a call, no money is back in my account. The lady says "I will contact my returns department to process the return" "Wait, last time I called you said the same thing." Basically, IT SHOULDNT TAKE A MONTH TO GET THE MONEY BACK IN MY ACCOUNT. Pink basis, step your game up.

ABSOLUTELY TERRIBLE CUSTOMER SERVICE. I ordered from this site on November 5,2016. I purchased 7 pairs of shoes, all of which were intended as gifts. My card was debited 2 days later. My order arrived November 11,2016. Since the package came from California I was very excited about this. Soon after giving the shoes to the people they were intended for I was informed that one pair was, in fact, two left feet. As you could imagine my embarrassment, I soon after contacted PinkBasis. I emailed them on November 22,2016. There is a disclaimer on their site that asks for 48 hours to respond, however, I didn't receive correspondence until November 28,2016. I understand this was around the holiday season so I wasn't to make much of a fuss. I was emailed back and asked for pictures confirming the issue. These were sent to them within the hour. I tried calling multiple times to try to speed up the process, at one point I held for over 30 minutes only to be transferred to a generic voicemail stating that they weren't able to take my call. Fed up with waiting for correspondence I sent a follow-up email on December 5,2016. I received an email back on December 8th, 2016 apologizing for the inconvenience and was then told that there wasn't a replacement for the shoes and if I wanted I could receive store credit and as a convenience to me, there was no need to return the shoes. I had no interest in receiving store credit and was unable to find any comparable shoes on the site. At this point, I requested for a refund to be issued. I received an email two days later that stated a refund has been requested on my behalf, which could take 7-15 business days. After the refund was approved it would take another 10 business days to issue the refund. Giving leeway for the two other holidays that have passed since then it's been about 20 business days and I have yet to receive a refund. By far the worst experience I've ever had. BEWARE OF THIS SITE.

Very unique product I've received very quickly. Love the new website so easy to shop.

Find out way of choose able costume is so easy. Rate is cheap and quality is good.

Customer service is amazing in new website. All are loyal to customer.

Love the shop by color option. Here is many color variation. Glad to buy from here.

More than 2000 different swimsuits collection. Exclusive collection. Easy to choose.

I saw over 500 new styles added everyday since the new owner took over.

Checkout process is so easy. Find out system is so comfortable. Shipping is so much faster.

Shoes all showed up damaged and no one answers when you call there help number

I've got my order just in 2 days. Amazing service. Great job.

I've got 40% off on clearance in new website. Happy to purchase from here.

New website has much lower prices then the old site. I like it.

Very useless site. I will never shop again from here.

I've bought more product from here. And saw over 2000 different swimsuits.

New website has much cheap prices then the old site. Feel happy to buy.