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Pinterest

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Overview

Pinterest has a rating of 2.2 stars from 472 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pinterest most frequently mention customer service, multiple times, and email address problems. Pinterest ranks 607th among Social Network sites.

  • Service
    68
  • Value
    57
  • Shipping
    27
  • Returns
    27
  • Quality
    59
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
1
Negative
4
37
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How would you rate Pinterest?
Top Positive Review

“The best and most beautiful dresses for girls”

samid b.
5/21/24

Daisda dresses are recognized for their quality and attention to detal. Making them a popular choice among fashion conscious women.Each of these dresses reflects contemporary fashion trends while maintaining classic elegance.

Top Critical Review

“Lobster tales christmas 23”

Jeffrey M.
3/7/24

Ordered lobster tails on pinterest Christmas 23. Never heard a damn thing. Money was taken 2 days after ordering from my bank account. Still to this day 3/7/24 haven't heard a goddamn thing and yes I am pissed. Pinterest seems to be a place where criminals can play their games. Pinterest needs to do alot better at policing their website. In my book pinterest sucks real bad!

Reviews (472)

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customer service (23)
Thumbnail of user reyesb10
New York
4 reviews
6 helpful votes
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June 27th, 2014

Pinterest is excellent social-sharing community website, it collects images, videos on any topic, it promotes any personal or business website by sharing your social content with other people in the community and the world. No complains only a "5" star rating!

Thumbnail of user jookl
New York
1 review
1 helpful vote
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December 1st, 2022

Don't be tempted to buy anything too good to be true from Plutodgx. I paid $40. For a product and was sent a cheap toy purse that was worth maybe $2. They collect your shipping address and phone number. Now I get random friendship messages on my phone.

Tip for consumers:
Don't click on any ads!

Products used:
Metal laser welding machine.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lizw77
California
1 review
14 helpful votes
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March 2nd, 2018

I do not like the newest version. At all. Super boring and hard to navigate. The image is now half the screen, with the other half for info. Pinterest is eye candy. Yes, I knew to scroll down when I needed more information. So many changes over the years, not always good, but this latest one is a deal breaker.

Thumbnail of user jensh7
Illinois
1 review
22 helpful votes
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December 18th, 2016

After being on the site and loading over 20 k pins, my account has been suspended and I have no idea why. I contacted support over a week ago and have yet to get a response. I did get two follow up e mails asking me to rate their support. I can't rate what I have not received. Think before you fall in love with this site, because it will break your heart in the end. I have deleted their site from my devices and have no intentions of going back.

Thumbnail of user shellib2
Utah
1 review
7 helpful votes
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July 27th, 2013

The "new" pinterest sucks! Way too busy with worthless annoying crap. When you try to edit, you get an annoying message"oops! Problem on our part." Cute... NOT!
Should have left it the hell alone. HATE IT.

Thumbnail of user jeanp154
California
2 reviews
0 helpful votes
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August 22nd, 2023
Verified purchase

Just because something is featured on Pinterest don't expect it to be reliable or what you will get when you purchase the item. I purchased a garment featured on Pinterest through a company, Cosfine. The picture looked great, just what I was looking for. What I received is a whole different story. In addition it does not contain a fabric content and laundering label, required to sell in California. Returning it is a joke. It costs more than the garment. It is clear to me that Pinterest does not monitor what it features. Cosfine should be banned. There was no packing slip.

Tip for consumers:
My complaint and review is of Pinterest. They advertised the item. They did not sell it.

Products used:
None

Service
Returns
Quality
Thumbnail of user ergq
Portugal
1 review
13 helpful votes
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March 25th, 2018

Pinterest is one of those super-annoying companies like Facebook, that deserve to fail because of their disdain for their users. Also (1) continuous junk email about pictures (2) they obviously use crappy algorithms (3) forces you to sign up to use (4) floods all google image search applications with their pictures which you cant properly explore unless you sign up and you don't want to sign up as they are obviously a $#*! company

Thumbnail of user akm1
Illinois
3 reviews
4 helpful votes
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December 21st, 2012

Love this site. It has so many different interests. It's like an online magazine where you get to pick what you want to look at and read about. The pictures are beautiful and I have used many of the tips on the affiliated blogs.

Thumbnail of user andrewj17
South Carolina
3 reviews
3 helpful votes
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November 19th, 2012

I love this site... my wife has made some amazing meals because of it. She is even coming to be with helpful hints and pictures that help with my vintage muscle cars

And yes I'm just reviewing pinterest to get to my 2 reviews

Thumbnail of user as1476
New Jersey
1 review
9 helpful votes
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January 17th, 2014

This site stole my identity and created a fraudulent account with my name. Their customer service only replied to my requests to have it removed with stock e-mails. It was clear they where not really reading my concerns. Going forward I have nothing good to say about their business practices and will be sure to spread the word. Right after I call my lawyer.

Thumbnail of user gabrielad14
North Carolina
1 review
19 helpful votes
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June 5th, 2019

I am so sick of Pinterest! I have received an email in the past telling me that the content of one of my pins was going against their rules and I was about to have my account suspended. I've emailed back asking which pin that was as everything I had was re-pinned. I never got an answer.
Now, they totally suspended the account when i've Changed my phone and tried to log back in. Not one clue why! I do have a conservative view plastered all over my page, but I never thought they would do that. I've tried to file a report with them regarding my account and i've got back zero answers! Shame on you, Pinterest!

Thumbnail of user amaral6
Poland
1 review
5 helpful votes
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December 31st, 2022

The site itself is amazing, and very easy to use. It's very simple, looks nice, and works the way it should. But the pinterest support is horrible, most of the time they mistake innocent pins for inappropriate content and don't delete the real harmful, or inappropriate content. If your account ever got banned you'll probably never really get it back, because pinterest support simply does not care if your account was falsely banned.

Service
Value
Quality
Thumbnail of user nicholasb37
Florida
1 review
12 helpful votes
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June 18th, 2016

Upon entering the site, you are forced to create an account. After that, they force you to follow 5 different accounts, just to browse the website. Then, when I clicked on a page that was on their website after browsing for about 2 minutes, my anti-virus software marked the page as a threat, and dangerous.

Do not recommend this terrible website.

Thumbnail of user crystalv21
Colorado
1 review
9 helpful votes
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January 23rd, 2018

I wanted to see what it may cost to run an ad with them and it enrolled me in advertising. It charged me about $300 until I was notified and we didn't even get ONE new customer during that time.

I tried working with the customer service to take the charges off and they would no help at all. Never again.

Thumbnail of user keithf31
Maine
1 review
4 helpful votes
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July 19th, 2017

It took 8 weeks for my order to reach this country after many conversation with support they insisted it was on the way when i finally got shipping i had seen the didn't even give the shipper detail until 4 weeks had past

Thumbnail of user edw413
Singapore
1 review
5 helpful votes
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December 5th, 2022

Pinterest customer support is a joke. Except that it is not funny when you are a bona fide business that hopes to use the platform to advertise. Their customer service reps jerked us around for a month clueless about why Pinterest is marking our ads as SPAM. They ultimately said there was nothing they could do about it and told us to read the "troubleshooting" page on Pinterest. What a bunch of clowns. This is not a serious company for serious business.

Service
Value
Quality
Thumbnail of user ab4151
Texas
1 review
10 helpful votes
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February 8th, 2017

The related ideas update puts this large circle over everything and you can't see the pins on a phone. One of their last updates puts their logo so large on photos you can't see them. All these updates make it less and less convenient and more annoying every time. Why can't they stop while they are ahead, and maybe just work on their horrible algorithms that continuously suggest things you've already pinned.

Thumbnail of user victoriag755
Mexico
1 review
4 helpful votes
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March 25th, 2023

I am 48 year old and for over 10 years I had been using this App. I noticed too many videos instead photos. Too much ads. Not what I used to love from this site. My account was closed and I sent an Appeal for Age Verification and this is what I got, (Based on your appeal materials, we are not able to confirm that you're old enough to be on Pinterest according to our Terms of Service so we have decided not to reactivate your account). I hope there is another app similar to what Pinterest used to offer.

Thumbnail of user sandraa219
Texas
2 reviews
6 helpful votes
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May 14th, 2019

I used to love this site. I know everybody wants to make money, but they've ruined it. Most site you can hardly read because of the advertising. I don't waste my time any more. It's off my radar. Bye.

Thumbnail of user kathleenm242
North Carolina
1 review
7 helpful votes
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May 23rd, 2018

Hate Pinterest... they shut me down and then when i asked why they never let me know. I have messaged them an insane number of time and no reason... when I was back up, I noticed that over ******* pins vanished... no clue why. That was several months ago... I started pinning again and just noticed that I lost another 2000 pins! WHY? I am no doing anything wrong... no copyright problems, etc. Time to start taking down ALL my pins and posting them somewhere else like on my computer. I can; t wait to get off this site.

Thumbnail of user illyanar
Jamaica
4 reviews
1 helpful vote
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March 30th, 2015

Having Kinky hair is not easy, but with this website I learn how to style my kinky hair for any occasion to stand out and look fashionable as always. What I realize is that letting your kinky hair go free without styling is a new fashion now but the combing it out at the end of the day is a problem, I always have that problem until I found this website that gave me tips on letting my hair go free and not having any problems after. Not only does it give advice and styling tips on kinky hair but also on every other kind of hair, makeup, fashion, accessories, you name it they have tips on it. Great website glad I found it it changed my life.

Tip for consumers:
With this website you know the does and the don'ts

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathyd70
California
1 review
15 helpful votes
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September 1st, 2017

Pinterest has been making changes. Why? Who knows. The most frustrating change for me is not being able to "heart" pins. I don't necessarily want to save every pin I like. But I did like to option of being able to "like" pins. You can't do that now. I'm probably going to stop using them.

Thumbnail of user leighp36
Netherlands
2 reviews
7 helpful votes
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November 2nd, 2018

Pinterest is great for saving inspiration for any kind of topics - fashion, design, digital or traditional art, tattoo art. You can use the extension to save sites anywhere from the internet or simply browse the site itself and let it tailor the feed to your needs.

Thumbnail of user toddp105
Iowa
3 reviews
13 helpful votes
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June 13th, 2019

I deleted my account and have encouraged everyone I know to do so as well. There is nothing more fascist than censoring what people say and hindering someone's right to free speech. This is a free country and Pinterest should be stripped of their right to do business in the United States, because their business practices trample on the civil rights of free thinking Americans.

Thumbnail of user peterm676
Australia
1 review
22 helpful votes
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April 5th, 2019

When I first discovered Pinterest I quite liked it. It allowed me to follow specific people and boards so could target my feeds to things that are of interest to me. Changes made last year however have turned it into a spam machine. It is crap. I can no longer target interests in the same way and now I consistently get images fed to me that are of no interest what so ever. Even when I specify that I want such topics hidden from my feed - or more extreme I notify that the feed is spam, the crap just keeps on coming. It seems that Pinterest now wants to control what you see in order to turn the site into a more commercial entity in order to extract fees from those pushing some material. It is increasingly as I say a spam machine and crap.

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