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Pinterest

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Overview

Pinterest has a rating of 2.2 stars from 472 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pinterest most frequently mention customer service, multiple times, and email address problems. Pinterest ranks 604th among Social Network sites.

  • Service
    68
  • Value
    57
  • Shipping
    27
  • Returns
    27
  • Quality
    59
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
1
Negative
4
37
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How would you rate Pinterest?
Top Positive Review

“The best and most beautiful dresses for girls”

samid b.
5/21/24

Daisda dresses are recognized for their quality and attention to detal. Making them a popular choice among fashion conscious women.Each of these dresses reflects contemporary fashion trends while maintaining classic elegance.

Top Critical Review

“Lobster tales christmas 23”

Jeffrey M.
3/7/24

Ordered lobster tails on pinterest Christmas 23. Never heard a damn thing. Money was taken 2 days after ordering from my bank account. Still to this day 3/7/24 haven't heard a goddamn thing and yes I am pissed. Pinterest seems to be a place where criminals can play their games. Pinterest needs to do alot better at policing their website. In my book pinterest sucks real bad!

Reviews (472)

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customer service (23)
Thumbnail of user kylel409
Louisiana
1 review
0 helpful votes
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July 18th, 2022

I constantly have to use cell data for app otherwise pictures wont load. There is nothing wrong with my wifi, this is the only app that requires me to waste my data. Even after de-selecting all the autoplay video features in setting and turning off all general notifications. The app continues to play audio while scrolling thru pins. Unable to turn off, forcing me to put my entire phone on DND just to stop hearing the stupid audio of ads, music, and miscellenous sounds.

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Quality
Thumbnail of user reneeg200
Illinois
1 review
5 helpful votes
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February 13th, 2021

I dislike very much when I am searching for recipes and they automatically go to Pinterest and I cannot print the recipe without signing up, subscribing, blah, blah, blah.
A few years ago I ordered an item and NEVER received it, not even an apology.
I do not understand the hype. I wish I could ban it from my computer. Now I just go to Food Network before I search for a recipe.

Thumbnail of user guyd138
Canada
3 reviews
7 helpful votes
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June 16th, 2023

They just shot dowm my account without telling me why, so I can't change whats wrong to get my account reopen and the worst, I dont have acces to my account, so I can't even correct whats wrong. I think I was just to popular for them, Anyway, they are excluded of my business, the one who lose in this adventure...is pinterest!

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Quality
Thumbnail of user jasikas
India
1 review
0 helpful votes
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May 20th, 2021

Well I wish pinintrest can have a option like for example there is image option when we have all images and then we have the video option where we can see all videos or else we can't know which picture has a video attachment and which dose not and it always says to login if we click on the link of pinintrest from google for getting more info than we can't move so much down to see the related images it always asks to login

Thumbnail of user avas159
Missouri
1 review
1 helpful vote
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March 8th, 2023

Cute good I like it but when you try to sign in to do everything but then when you type in your age it says sorry use your real age I do and I try 50 other ages but it doesn't work and so many other people have this problem to fix it now!

Thumbnail of user joym5
Georgia
2 reviews
3 helpful votes
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August 4th, 2012

I spend a lot of time planning home projects with Pinterest, and I just love it! I get great ideas from others, and I get to save all of my favorite website in one spot. No more bookmarking pages, when I can just upload what I'm looking at to my Pinterest page. Brilliant tool!

Thumbnail of user jakes152
Germany
1 review
9 helpful votes
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July 24th, 2018

Personal Experience with Pinterest as a business person! Pinterest is only for Spammers! Not for professionals. Any one can get jelous of your growth and tell pinterest its Spam and they will suspend your account. Without verifying!
Its a platform you cannot trust!

Thumbnail of user elnam1
Australia
1 review
26 helpful votes
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December 3rd, 2016

I loved Pinterest and then it changed and changed. The latest change is awful. On the left handside of my boards are all these written suggestions for pins in large font dominating the board. As a result the construction of my visual boards is completely wrecked and the weeks of intricate hard work to display them artisticly wasted. Despite the fact thst there is a so-called Pinterest expert to investigate complaints within 5 hours, no response

Thumbnail of user biankas3
Washington
81 reviews
62 helpful votes
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September 13th, 2020

I finally got myself a Pinterest page yesterday and I'm on the fence as far as what I think about them.
They have beautiful pictures and a large variety as well but I found it EXTREMELY frustrating that you can't share any of their stuff without it stating that it's from Pinterest!
I mean, lighten up a little bit Pinterest! What would it harm if you allowed for some of the pics to not have your company name attached to it!?

Tip for consumers:
I found it to be extremely frustrating so make sure you breath, lol.

Products used:
Many

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Thumbnail of user michaelp339
California
1 review
12 helpful votes
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September 12th, 2017

Was notified that my account had been suspended for no reason at all and no I can log in, they have not responded to my messages I have sent them and was on hold trying to call there 1800 number to try and have it fixed, I have never written a bad review in my life before today

Thumbnail of user iljanae
Austria
1 review
17 helpful votes
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September 3rd, 2017

Since a week I see pins where I explicitly unfollowed boards. I cannot hide them any more they just show up all the time.
Also the home feed is not a chronological any more. Every time I refresh the browser I see new pins! And a lot are old and repeat themselves! When I see a pin that I like, but not want to directly pin it on my boards, I will never find it again now. If I wanted to see only random pins, I would use the search function and the pre "prepared" topics like "Architecure" "Popular" etc.
That all is so annoying that I now already start to stop using pinterest :( :(

I contacted the help center, but no reply at all. This was also different a year ago.

Thumbnail of user joeu395
New York
1 review
0 helpful votes
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September 25th, 2022

I keep redownloading this app hoping for a better outcome. It's stuck on the "Welcome to Pinterest" loading page every time I've re-download it for months. I cleared the data, cache, restarted my phone to no avail. I cannot use this app which is very dissapointing. Pinterest Lite and the web browser work fine, but they're not the original Pinterest app. I don't understand why it's not working on my phone anymore, it was working just fine some months ago before I uninstalled it the 1st time.

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Quality
Thumbnail of user tylerm634
Pennsylvania
1 review
1 helpful vote
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October 31st, 2022

Interface - 0
Usability - 0
Service - 0
Moblie Site - 0
Mobile App - 1
Content - 6
It is a shame to see so many creative people wanting to share their artwork through a website pick this one and then everyone has issues seeing it sharing it and enjoying it.

One star. Saved by your content which can be seen elsewhere on the internet as people have left.

Service
Value
Quality
Thumbnail of user yadiras
New York
1 review
11 helpful votes
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September 14th, 2017

Not sure why my pinterest account had been suspended. It happened all of a sudden when i went on fashion nova website and shared from fashion novas website to pinterest, not sure wtf is their problem. I dont have anything offensive on my account nor have anything with profanity, etc. wth...

Thumbnail of user macceanj
New York
1 review
1 helpful vote
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September 19th, 2019

Have been scam by buying some market product of 81,000 usd with them, any time i want to request back my funds they always come up with one story or the other that is how they ended up closing my money for the bad items and it was a shock to me i could not even believe my eyes when it happens i have to cry out to a friend that ask me to contact this agency {fiaoffice.com} they are the one who help me to recover about 94% of my funds back so i will also like to help others with it as well so any one who has been on my shoes can also contact them as well. So i will adivce any one who has lost one way or the other to please contact them for assistance, good luck for your recovery or your lost funds..

Thumbnail of user ellenb48
Tennessee
1 review
17 helpful votes
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December 10th, 2016

Pinterest has changed! You used to get notifications every time someone liked or saved your pin or made a comment on your board, or started following you. Now all you get are these once a day notifications telling you in the shortest description possible, the amount of people who liked or saved your pins, or how many people followed you. It really doesn't show you who they are! And the covers of your boards aren't large like they used to be, they look kind of squished. There have been alot of changes! I just liked it better the way it was!

Thumbnail of user ssdn
Minnesota
1 review
13 helpful votes
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May 12th, 2017

Cleaned out my playboy pics after years of it being acceptable photography art. 3rd suspension in 6mo.'s after new review "bot" I assume. They won't even prove to me there was a violation of their policy. Going to find an alternative. Free Internet, my ars! FB, Google, Reddit, YouTube, this scensorship B. S. is out of control. GOOD RIDDENS!

Thumbnail of user tn1
Texas
265 reviews
1,795 helpful votes
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May 19th, 2011

My friend Judy introduced me to this website tonight, and it was basically love at first sight. The idea is that you have your own virtual pinboard (or corkboard) and, with the Pinterest application, can pin any picture to your board that you please. The board goes on forever, for as much space as you need. You can have different boards for different interests. Your friends/strangers can repin the image, comment and like whatever you pin. You can peruse strangers' pinboards and find cute new outfits or exciting ideas for hobbies or your home. The site is by invitation only, and apparently it takes time to be invited -- I find that a bit heavy-handed, but it won't stop me from jumping up and down when I get my invite...

Thumbnail of user manelleo
Florida
1 review
10 helpful votes
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September 7th, 2017

I have uninstalled and reinstalled Pinterest several times and nothing is working right. My boards are all messed up that used to be alphabetized. I can't reorganize them because I can't find any any way to do it. Google hasn't helped either.
I even downloaded from Pinterest.com and that didn't do any good either. I am truly fed up with it.

Thumbnail of user gordl3
Canada
1 review
11 helpful votes
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January 9th, 2019

Pinterest
Gord Lindsay
Tried promoted pins. Selected $0.13 per click thru with a budget of $10.00. Low budget because been ripped off by click thru ads before. Some work others don, t. Some use "posers" to boost click thru. Promoted ads never seemed to work properly. Billed for 539 clicks $70.00 (budget $10.00?). No sales or identifiable interest. Kijiji - pay $5-$10 per mo 10-20 click thru usually 2-3 sales. Quit pinterest. Disputing charges Visa says contact pinterest. No response to my emails. Tried email address for pinterest I got from Visa - undeliverable. Tried phone # from Visa 5 times - mail box full. Tried 2nd phone # from Visa 5 times left message no response. PINTEREST RIPOFF.

Thumbnail of user elizabethw167
Australia
1 review
11 helpful votes
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February 26th, 2018

I initially loved Pinterest as I followed likeminded pinners. Lately thats all changed, if I go to my home page its a mishmash of Images and articles which do not even remotely relate to what I am pinning. Its a landmind of crap and if it doesnt improve I will no longer be using this app.

Thumbnail of user leandrac1
California
1 review
10 helpful votes
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December 3rd, 2017

Hi, it's not fun anymore, too many adds now, I can't see my follower like I did in the beginning they use to be on the main page now I have to go to my own boards now to go to there boards. Also I can't move my own boards anymore, who are these changes benefiting not the customers because I see all the complaints, I want to move my own boards and I should be able to. The help center is not a help center at all. And when they delate a pin they don't always show it which one it was which I think is rude. Well good luck Pinners.

Thumbnail of user everleighs
Canada
1 review
0 helpful votes
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February 10th, 2023

I think that it is a grate app but i am vary pist of it randomly stopt working and was gliching out and inverted coulers and would not let me login and the home page was just the code for the app please fix this problem

Service
Thumbnail of user psulm
Washington
4 reviews
22 helpful votes
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June 29th, 2017

Why hide? The process to make complaints or seek help is a joke. This billion dollar company doesn't even list its corporate contact info... not much more than a PORN SITE.

Thumbnail of user nfms
California
7 reviews
22 helpful votes
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July 27th, 2014

Love this site. For someone who is visually stimulated and motivated, Pinterest serves up some spectacular boards with stunning visuals. Post your favorites and share those you find.

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