• Pinterest

Pinterest

Write a Review

Overview

Pinterest has a rating of 2.2 stars from 472 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pinterest most frequently mention customer service, multiple times, and email address problems. Pinterest ranks 604th among Social Network sites.

  • Service
    68
  • Value
    57
  • Shipping
    27
  • Returns
    27
  • Quality
    59
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
1
Negative
4
37
See all photos
How would you rate Pinterest?
Top Positive Review

“The best and most beautiful dresses for girls”

samid b.
5/21/24

Daisda dresses are recognized for their quality and attention to detal. Making them a popular choice among fashion conscious women.Each of these dresses reflects contemporary fashion trends while maintaining classic elegance.

Top Critical Review

“Lobster tales christmas 23”

Jeffrey M.
3/7/24

Ordered lobster tails on pinterest Christmas 23. Never heard a damn thing. Money was taken 2 days after ordering from my bank account. Still to this day 3/7/24 haven't heard a goddamn thing and yes I am pissed. Pinterest seems to be a place where criminals can play their games. Pinterest needs to do alot better at policing their website. In my book pinterest sucks real bad!

Reviews (472)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user janicem92
Florida
1 review
11 helpful votes
  • Send Message
October 12th, 2017

Pinterest is THE HARDERST MOST Frustrating App in the World!
What is the purpose if I cant copy and share?
Tooooo Many permission.
Ridiculous.!
Join 2017 Pinterest your like the tease and let down of the New Millineum! Only selecting 1 because there is no negative rating available.

Thumbnail of user vernellec1
Illinois
1 review
22 helpful votes
  • Send Message
August 30th, 2019

Hi Everyone... I was curious if i am the only one who's account suddenly have gotten suspended and then deleted... I hadn't been on my Pinterest account as often as i used to.The day before my posting here i tried to login to my account. Then all of a sudden i get an email saying that my account is suspended... I had my Pinterest account for quite a few years. This is the attachment i received in an email: Margo (Pinterest Support)

Aug 29,3:00 AM PDT
Hi there,

We've suspended your account because we noticed spammy activity that goes against our Acceptable Use Policy.

We consider Spam any content that's fraudulent or deceptive. Saving large amounts of unwanted or repetitive Pins, posting unsolicited commercial messages in comments/descriptions, or trying to artificially boost views/Pins/comments or other metrics isn't allowed. Unfortunately, we won't be reactivating your account.

Thanks,

Margo
This is all nothing but lies and then when i was trying to reply back to another representative he agreed with her... I like everyone have saved info that pertains to their interests and hobbies. I hope their dumb actions will make people to leave in droves and the site gets shut down... If i knew that i would be dealing with this i would have never started an account.

Thumbnail of user marissaw46
Oregon
1 review
0 helpful votes
  • Send Message
December 12th, 2020

Pinterest removed the feature where you can see more pins related to the specific one you clicked on. Now, the just show ads and business products completely unrelated to what I had clicked

Thumbnail of user eval75
Utah
69 reviews
98 helpful votes
  • Send Message
December 18th, 2019

I really like Pinterest mostly for all the great information you can gather on there. It is a great place to store your interests and like to go back to when you want to see them for any reason.

Thumbnail of user glendar159
North Carolina
1 review
1 helpful vote
  • Send Message
September 27th, 2022

Pinterest site shows ads from UltimeDeals and Hofeet London. Just read their reviews on Trust Pilot. I don't think you will order from them. I did and lost money but learned a good lesson.

Tip for consumers:
If I had read the reviews on Trust Pilot about this company, I would not have ordered from them. Merchandise was junk. To return it to China would cost 70. which is more than the junk cost.

Products used:
worthless shoes

Service
Value
Shipping
Quality
Thumbnail of user marvettaa
Tennessee
1 review
15 helpful votes
  • Send Message
October 18th, 2017

Hi, I have been on pinterest for while and this was my first time for a update and it deleted everyone of my pin's even my wedding pin. Is it any way I can get my pins back? I'm really MAD

Thumbnail of user cherylh740
South Carolina
3 reviews
2 helpful votes
  • Send Message
April 14th, 2022

Pinterest used to be a great site to go for original ideas. Like decorating ideas. It's 99% advertising anymore. Just a shopping catalog. Never use it anymore, it's full of junk

Tip for consumers:
It's just a digital shopping site. Nothing original here

Service
Value
Shipping
Returns
Quality
Thumbnail of user sotchi
Australia
12 reviews
37 helpful votes
  • Send Message
October 12th, 2018

I joined Pinterest about a year ago and i think it's pretty cool! You can have as many folders you want and save whatever you like! I use it to manage ideas and stuff i might use later.

Tip for consumers:
If your worried about the original creator, you can always backsearch the original content!

Service
Value
Quality
Thumbnail of user rogerh74
New Zealand
2 reviews
8 helpful votes
  • Send Message
June 23rd, 2017

I keep receiving emails from these people which I have never requested and do not want. I have tried to unsubscribe on several occasions and surprise surprise their unsubscribe button doesn't unsubscribe. I would very much like them to refrain from sending them. I AM NOT INTERESTED IN THEIR PRODUCTS.

Thumbnail of user charlotteg62
Alaska
1 review
16 helpful votes
  • Send Message
October 9th, 2018

I had 10,000 followers, had 200,000 posts, been on Pinterest since 2008. I got blocked for a complaint of posting nudity, when I first started. The picture I actually posted was of Michaelangelo. I did not consider that nudity, since it was a famous statue and you could just walk through and look at it. This I explained, and they reactivated my account. BTW, this was a post someone else posted, I reposted. Friday, I got a msg from Pinterest saying my account had been suspended for SPAM. I stated my case that I had never posted spam that I knew of. Could they tell me what I posted? They sent me back a msg, telling me after review they were not going to reactivate my account because most of my posts were spam. This is not true. I even complained years ago about all the posts that lead to something to buy, or lead you to nonexistent websites. They told me to just quit following those individuals? I only reposted, posts that I liked. If some got through I guess, I did not know that they were spam. Anyway, I lost everything, all my followers, all my posts 8 to 10 years of posts. No recourse, blocked for good, can't open a new account. I am between devastated and angry. They wont even work with you, talk to you, or see if someone maybe hacked your account. Anyone else run into this issue?

Thumbnail of user justint42
Ukraine
114 reviews
1,650 helpful votes
  • Send Message
December 28th, 2015

I normally keep folders of cool images anyway, but now I have an organized way to save them and a lot of different ways to save them, wherever I am.

I think they nailed it.

Thumbnail of user angelusw
Georgia
1 review
12 helpful votes
  • Send Message
September 21st, 2015

Why has pinterest turned into a porn site? First you could report the porn. Now pinterest only allows you to block the person. Beware of allowing your kids to use this site.

Thumbnail of user jackk84
Wisconsin
1 review
12 helpful votes
  • Send Message
October 19th, 2017

Every time I do a product search, Pinterest shows up and wants me to sign in. If you don't want to shares without signing in, don't show up in the search engines!

Thumbnail of user kimberlym155
Indiana
1 review
13 helpful votes
  • Send Message
December 9th, 2017

Horrible layout... short on info, big on ads. Not even recognizable as the app I used to LOVE. WIll have to find somewhere else to go for the info and ideas I used to get there. Boo!

Thumbnail of user djanad
BA
1 review
2 helpful votes
  • Send Message
May 15th, 2019

Breaks of everyday problems.
Stick yourself to the day and find all in one place you can always go to Pinterest.
Embellish your day and help you quickly find what you want.

Thumbnail of user gretchenp16
Michigan
1 review
6 helpful votes
  • Send Message
September 12th, 2019

Every updates makes it worse, it used to be so enjoyable, now it is littered with ads, you can't comment, and it constantly makes annoying recommendations. It thoroughly sucks now, don't bother.

Thumbnail of user christiner33
Canada
1 review
15 helpful votes
  • Send Message
February 11th, 2016

I'm constantly looking at the same ads no matter what I search. Why can people block you if you give their ads a negative response but you can't block out the ads?

Thumbnail of user kathym909
New Jersey
1 review
4 helpful votes
  • Send Message
June 8th, 2020

Horrible customer service. They made a mistake, want me to pay again and when I refused to pay again, they hung up the phone on me and then blocked my number.

Thumbnail of user leannas12
Washington
1 review
3 helpful votes
  • Send Message
August 28th, 2019

I like the old app better, at the top it had different tabs that you could pick, now you don't have those options and the pictures seem to be duplicates, you had more options to look at from old app.

Thumbnail of user bartholemewh
Kansas
1 review
0 helpful votes
  • Send Message
June 23rd, 2021

Pinterest does not adhere to your business' policies, it will make policies that help criminals scam you. Pinterest will tell you what words you can use and what words you cannot use. If a word is very important to help customers find your product, too bad Pinterest rules over you. You had better be rich enough to buy whatever products Pinterest thinks you should buy, not the products you, the expert choose. You cannot have a product go out of stock. Remember, you are not self employed, Pinterest is your boss and will call the shots about how you spend your money. Better be prepared to hire a professional photographer too. Pinterest will criticize your photography and tell you that you are not good enough for their platform while allowing others to post distasteful images and other stuff that is downright wrong. You can write an "About Me" page on your website that is unique and comes from your heart, but Pinterest will make slanderous accusations that you plagiarized that page even when that would be impossible. Last but not least, after you worked hours daily for five years to build your engagements to over 5 million a month, Pinterest will crush those numbers down to a trickle unless you pay through the teeth for mafia style protection disguised as "advertising".

Tip for consumers:
Steer Clear

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user bjr12
Ohio
1 review
2 helpful votes
  • Send Message
October 4th, 2020

Away for a few years & my boards are still there but it's not my contacts. I hv attempted to post several items but where fo they go i can't find them is there a Pinterest for Dummies?

Thumbnail of user paigep1
Florida
3 reviews
12 helpful votes
  • Send Message
July 9th, 2012

Pinterest lets you organize and share all the beautiful things you find on the web. People use pinboards to plan their weddings, decorate their homes, and organize their favorite recipes. You can browse pinboards created by other people. Browsing pinboards is a fun way to discover new things and get inspiration from people who share your interests.
This tool is very effective not only for the fun aspect of every day life but also as a future teacher this website gives me ideas for the classroom. It is very easy to use. The boards are easy to pin stuff and nothing is too complicated. The pros about this website are the fact that people have such amazing ideas that they want to share with others that it makes it easy for others to access it. The con to it is that the first time users it can be confusing but once you get the hang of it everything becomes easier. The purpose of this website is to show off things you have found on the Internet for others to use. I would most definitely recommend this website to a friend.

Thumbnail of user rakeshm33
Switzerland
2 reviews
4 helpful votes
  • Send Message
January 2nd, 2021

This site shows up far too often when I am online looking for things and is generally useless, requires an account to use and is generally just annyoing and in the way of waht I want. Not happy.

Thumbnail of user essw1
Australia
1 review
20 helpful votes
  • Send Message
August 13th, 2017

Random advertising all over my feed... Pinterest used to be so wonderful. A platform for sharing art and creativity... Now just an advertisement board

Thumbnail of user neworleansd
Louisiana
54 reviews
122 helpful votes
  • Send Message
August 12th, 2012

Very nice photo site. I like the boards, which enable a user to create themed exhibits. Attractive interface, smooth transitions, no loops or hanging pages so far.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Discover recipes, home ideas, style inspiration and other ideas to try.

Company Representative

Thumbnail of user arunr21
Arun R.

How do I know I can trust these reviews about Pinterest?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Pinterest?