• Pinterest

Pinterest

Write a Review

Overview

Pinterest has a rating of 2.2 stars from 472 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pinterest most frequently mention customer service, multiple times, and email address problems. Pinterest ranks 604th among Social Network sites.

  • Service
    68
  • Value
    57
  • Shipping
    27
  • Returns
    27
  • Quality
    59
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
1
Negative
4
37
See all photos
How would you rate Pinterest?
Top Positive Review

“The best and most beautiful dresses for girls”

samid b.
5/21/24

Daisda dresses are recognized for their quality and attention to detal. Making them a popular choice among fashion conscious women.Each of these dresses reflects contemporary fashion trends while maintaining classic elegance.

Top Critical Review

“Lobster tales christmas 23”

Jeffrey M.
3/7/24

Ordered lobster tails on pinterest Christmas 23. Never heard a damn thing. Money was taken 2 days after ordering from my bank account. Still to this day 3/7/24 haven't heard a goddamn thing and yes I am pissed. Pinterest seems to be a place where criminals can play their games. Pinterest needs to do alot better at policing their website. In my book pinterest sucks real bad!

Reviews (472)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user christineb141
GB
6 reviews
12 helpful votes
  • Send Message
May 6th, 2018

I have tried lots of times to order thing but it useless trying the worst place ever I won't be trying again ever

Thumbnail of user roberth290
Illinois
2 reviews
9 helpful votes
  • Send Message
September 2nd, 2016

The site will not let me unsubscribe. I hover over the UNSUBSCRIBE FROM THIS EMAIL,
Click on the CLICK TO FOLLOW LINK but nothing happens. This site is filling up my Junk e-mail folder.

Thumbnail of user jayb313
France
1 review
11 helpful votes
  • Send Message
January 29th, 2019

Joined for my wife and nothing but spam and more spam. If you are thinking of joining DON'T, you will regret it!

Thumbnail of user vena6
California
1 review
7 helpful votes
  • Send Message
February 13th, 2018

I do not understand why developer created this app! App is too cloggy and super complicated! Where is the simplicity?
Useless App!

Thumbnail of user matthewb52
California
3 reviews
104 helpful votes
  • Send Message
December 6th, 2013

TO see all the latest thing in this world. And new Top Tourist spot not only in america but around the world.

Thumbnail of user amparoh
Pennsylvania
1 review
16 helpful votes
  • Send Message
July 3rd, 2016

New update sucks! I'm not able to see my board covers, too big and takes too long to get to my boards. Change it back!

Thumbnail of user natalieg730
Ukraine
1 review
0 helpful votes
  • Send Message
September 5th, 2022

The biggest disappointment. Going against the country that has been invaded by an agressor? Pinterest has No respect to its ukranian users.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patw236
California
1 review
9 helpful votes
  • Send Message
May 15th, 2019

Getting into Pinterest is like playing "round the ragged workbench the ragged rascal ran":(
Once on the site you're led around & around

Thumbnail of user bruced45
Guam
4 reviews
2 helpful votes
  • Send Message
September 2nd, 2019

Pinterest does a good job of finding and categorizing pictures and actually encourages you to pin the pictures to your Pinterest account.

Thumbnail of user janisa5
North Carolina
7 reviews
8 helpful votes
  • Send Message
January 11th, 2018

I have gotten many excellent ideas from this site and Ive posted ideas as well. I love every minute I spend on this site.

Thumbnail of user maxb103
Germany
1 review
4 helpful votes
  • Send Message
July 10th, 2018

The continuous change of format is a veritable minefield of bad and worse decisions on the side of the creators...

Thumbnail of user laurij11
Finland
1 review
0 helpful votes
  • Send Message
July 28th, 2021

Low options and hard to use low options and hard to use low options and hard to use low options and hard to use low options and hard to use

Service
Value
Shipping
Returns
Quality
Thumbnail of user eworkglobals
India
3 reviews
4 helpful votes
  • Send Message
November 11th, 2014

EworkGlobal technicians helps you to troubleshoot all your computers related issues as soon as possible.

Thumbnail of user marians23
Canada
1 review
2 helpful votes
  • Send Message
July 28th, 2017

There needs to be some "administrative" work done on pinterest. All the bad language and name calling is miserable.

Thumbnail of user erich293
Texas
1 review
13 helpful votes
  • Send Message
December 3rd, 2017

Reporting single pins is not enough, stop letting these jerks put up nasty pornography on your site!

Thumbnail of user quinnj1
Utah
6 reviews
13 helpful votes
  • Send Message
October 2nd, 2012

This site is amazing, much better design and more thought out than twitter. I can't wait for it to catch on.

Thumbnail of user marys978
California
1 review
5 helpful votes
  • Send Message
August 1st, 2018

Pinterest new layout as of today 8/1/18 is absolutely horrible... always trying to reinvent the wheel... not worth my time

Thumbnail of user pauln42
Ukraine
5 reviews
11 helpful votes
  • Send Message
November 26th, 2014

Interesting design. You'll find a lot of new information, pics, videos. I like this site and suggest it everybody.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lillyk2
RU
9 reviews
6 helpful votes
  • Send Message
March 17th, 2013

In addition site has a good rating, easily expand the range of followers.It's great that you can download and comment on videos!

Thumbnail of user heytherebyethere
Washington
3 reviews
9 helpful votes
  • Send Message
January 5th, 2024

Employee Kartik Kapur works as another haji in India for Uber support stiffing drivers. What an a hole!

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnm10018
India
2 reviews
5 helpful votes
  • Send Message
July 10th, 2022

The ANATHEMA of a good usefull site... pushy, and unnecessarily intrusive,, poorly designed and unnecessary at all!

Tip for consumers:
Take what you want via screenshot and ignore Pinterest.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindak18
New York
3 reviews
4 helpful votes
  • Send Message
December 22nd, 2011

First, I've been a member of Pinterest for just a few weeks. I found having to wait to be "invited" rather pretentious though I suppose it keeps out the great unwashed who would infuse the site with unwanted trash.

Here is my experience so far. After accepting the "invitation," I was asked to choose my areas of interest by checking boxes. I came back to the site a couple of days later when I had more time. Everything... and I mean e-v-e-r-y-t-h-i-n-g that was pinned to my account was from the same person who, if the numbers are correct, apparently likes everything that every other member likes only think in numbers that are incomprehensible. I tried to get rid of this person, block her pins, block her name so that I might enjoy a variety of what other members have to offer. Well, apparently the geniuses at Pinterest have no intention of allowing members to block content they find objectionable or redundant. Now... that's scary.

I accessed the "Contact" page and sent a note asking, no really begging, the powers that be at Pinterest to either block from my account what I would consider to be no more than a high-class spammer, and, if they couldn't or wouldn't do that, to close my account. Seeing only pins from one person exclusively at the expense of others whose work and interests I would like to view is not my concept of a well designed social networking/media site. Needless to say, no one has responded. No surprise, really.

There should be a function for members to block other members content they find objectionable or just don't want to see. There should also be a way to close one's membership out.

I think the concept of Pinterest is a fairly good one. There just has to be a lot more functionality for the user to manage his/her account.

Thumbnail of user pattih5
Texas
2 reviews
46 helpful votes
  • Send Message
August 29th, 2016

I've been trying to get advisement on an issue that I reported a week ago that regards the comment section on my Pinterest quote board being cut off/truncated:
A Pinterest help desk staff member answered my initial inquiry, a week ago, explaining that there had been changes made to the lay out. She also acknowledged that she was aware that the comments section on the pins were being cut off/truncated. She said that they were working to resolve the problem with the truncated comments. I then received an email that said the issue had been "closed". Here's the thing: I didn't "close" the issue. And, more critically, the problem has not been resolved. I still have not been contacted as to how the issue with restoring my comments section on my board is being handled.
So, I attempted to contact, again, today using the same correspondence thread, but I got an error message saying that my email is "undeliverable". I, then, opened up a new ticket which re-explains the problem I reported a week ago, only to receive what I believe is a formulized response from the Pinterest technical staff. This form response does not address anything to do with the specific problem I reported very clearly -multiple times, now. I'm getting VERY frustrated.
For over two years, I have put a great deal of energy, time, and heart into my Pinterest quotes board. It's been a very meaningful activity for me, personally. However, I have no use for the Pinterest board if my personalized comments will not appear in full - which, until very recently have always appeared complete and visible at the bottom of the quote.
I am very disappointed in Pinterest due to the lack of consideration in not notifying users of the pending layout changes and, most of all, for making it difficult to get direct answers about the status of the problem-solving regarding restoring the comments section, initially acknowledged to me by the help desk.

Thumbnail of user jagenh
Oklahoma
1 review
12 helpful votes
  • Send Message
October 30th, 2016

How about you learn how to make your website actually work and load things :) it sucks using a website that won't even load, boooo yall suck

Thumbnail of user msn2
Oregon
8 reviews
36 helpful votes
  • Send Message
July 29th, 2021

They have made it impossible to use, especially for adding pins or inputting our text to t he pin. Or adding linkages that are necessary. Many photos require attribution, but they make that impossible as well.
For instance, i uploaded a photo from Wikimedia. I tried to create a link to the photographer's permissions page under the photo. But stupid pinterest would not publish my comment, it just disappeared. I have no idea why, or how i am supposed to show a link and give the photographer credit! His work can be shared but it must be linked.
It's nearly impossible to just make the site work correctly if you are a contributor and must manage your pins. Nothing makes sense, you have to constantly use trial and error to make things work. And then they do not work, as i have just given an example. You can't contact any person who runs pinterest either. It's impossible. There is nothing but an entirely crazy making runaround of fake links going nowhere and are of no help whatsoever.
Pinterest is so closed off from the feedback of users, who create content, that they have No idea of what the issues are for users. The insane, super stressful, utterly frustrating issues.
Pinterest doesn't work. It is nothing but a huge headache and rather impossible to add any photos, or text, so -- i will not use it more than maybe a few times a year at most. If even that.
Also if i happen on a pinterest pin on google, i usually click back out quickly as that is a whole nuther set of enraging frustrations and obstacles and anything but enjoyable.
Something has been dreadfully wrong at pinterest for quite some time, they neglect their site and ignore and offend the users to the nth degree, especially content contributors. It is a wonder that site is still up.
Hopefully those losers will be done soon, so a competent group of people can put up a site like it but infintely better for the contributors and users.

Tip for consumers:
find a better place to put up pictures or find other people's. Don't become a contributor, just browse for a minute and then leave. spare yourself.

Products used:
this wasn't a retail site! good gravy! you need to diversify this question . i did not use any products but the site itself, and it's free. there is no shipping, etc. to evaluate. There is no receipt OF COURSE! stop assuming every site is somehow a place where we shop!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Discover recipes, home ideas, style inspiration and other ideas to try.

Company Representative

Thumbnail of user arunr21
Arun R.

How do I know I can trust these reviews about Pinterest?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Pinterest?