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Pinterest

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Overview

Pinterest has a rating of 2.2 stars from 472 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pinterest most frequently mention customer service, multiple times, and email address problems. Pinterest ranks 604th among Social Network sites.

  • Service
    68
  • Value
    57
  • Shipping
    27
  • Returns
    27
  • Quality
    59
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
1
Negative
4
37
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How would you rate Pinterest?
Top Positive Review

“The best and most beautiful dresses for girls”

samid b.
5/21/24

Daisda dresses are recognized for their quality and attention to detal. Making them a popular choice among fashion conscious women.Each of these dresses reflects contemporary fashion trends while maintaining classic elegance.

Top Critical Review

“Lobster tales christmas 23”

Jeffrey M.
3/7/24

Ordered lobster tails on pinterest Christmas 23. Never heard a damn thing. Money was taken 2 days after ordering from my bank account. Still to this day 3/7/24 haven't heard a goddamn thing and yes I am pissed. Pinterest seems to be a place where criminals can play their games. Pinterest needs to do alot better at policing their website. In my book pinterest sucks real bad!

Reviews (472)

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customer service (23)
Thumbnail of user jschalow56
Wisconsin
10 reviews
3 helpful votes
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May 2nd, 2023

Like many people, scrolling through Pinterest was a way to spend a lazy afternoon. Now, all you get is ads and more ads. If you click on a picture for a recipe or a how-to, you just get "more like this." I'll be going through my recipes and then deleting the account.

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Thumbnail of user richardm5160
GB
3 reviews
8 helpful votes
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November 12th, 2023

Until recently i have had no accusations of a breach of community standards. Suddenly there is a torrent of breaches? Why? One was regarding a pin of ethnic music. I cant know exactly what pin because the links for you to review the said pin take you to the file it was in, but doesn't identify the exact pin ever, which has been the same for previous accusations of breach. Since everything was just foreign music in that file, what exactly went against their standards? Is it because the music wasn't english or American? Racist? Its impossible to talk to anyone no matter how hard you try, and if you ever get an email reply, it quotes a link for their community standards which is completely irrelevant to my links, because I only save the occasional recommendation pinterest send me! If they had a problem, it was a problem before they recommended it to me, so th iney should never have offered it!

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Quality
Thumbnail of user vigeng1
Canada
1 review
0 helpful votes
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March 4th, 2022

My ad was rejected and was not approved but still charged me for my ad almost $73.36. After they send me email which says my ad was rejected and after again they charges me another $ 25.31.

Pinterest is the worst place to do ad,

Service
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Returns
Quality
Thumbnail of user virginiaf19
Virginia F.
GB
1 review
8 helpful votes
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February 15th, 2018

They send emails which are absolute lies. I am interested in knitting and crochet patterns. Today they send me an email with a free mouse knitting pattern. Click on it and you go through to a site that doesnt have any free mouse patterns. This happens continually and I will not be using Pinterest again. They do not reply to any communication. I think their site is out of control.

Thumbnail of user lianat1
Australia
3 reviews
40 helpful votes
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September 18th, 2017

Pinterest was a very useful site but the problem is once you put a image up. You can not get it removed. I have sent over 3 emails to Pinterest asking them to remove a image that is copy righted to me and is affecting a models life. They dont care the service is disgraceful. No help. One email responding saying fill out a form that doest work. You can not submit the form when filled out. People be aware of what you put on Pinterest it will not come down. You delete it and it still shows up. Google are very helpful but they can not remove until Pinterest. A complete nightmare of a site. No support when you need it,

Thumbnail of user wendys89
California
1 review
8 helpful votes
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October 12th, 2016

I can't believe that pinterest allows the company Cupshe.com to advertise on its site. This company is a total scam! The company takes your money but never delivers the merchandise! Buyers beware! Do not order from this company!

Thumbnail of user heidih51
Florida
2 reviews
6 helpful votes
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October 12th, 2017

It was a site full of really interesting content from all over the world.
Now its a kind of "ads!" "buy!" and so on. Sadly this is the tendency that is widely spread now. The adblock makes it look better, definitely.

Thumbnail of user allanc20
KR
6 reviews
23 helpful votes
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November 19th, 2014

Thx for pics sharing, which let me know various things from the whole beautiful worldwide.
Some pics are really amazing, which i; ve never imagined before. I also have an account on the web, pin me if you like.

Thumbnail of user annar25
Wisconsin
5 reviews
13 helpful votes
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November 6th, 2013

I am so addicted to this website, it's amazing. There are so many great ideas that you can find. Anything from recipes, to decorating, to remodeling your house, to diy projects, this will always be my go-to website. I would encourage anyone & everyone to use this amazing site!

Thumbnail of user carlj169
Virginia
1 review
11 helpful votes
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November 29th, 2020

We start a new account in pinterest. After a couple of days we decided to run a ad campaign as they suggested for $3 per day totalling 10 days for $30. Within 2 days of ad they charged our card over $250.00. This company is a crook and deceiver. I will never use them again. They refuse to close account and making it hard to find ad info to stop ads. Yet it easy to start a ad campaign. Stay away from the ad campaign. They will drain all your money on your card.

Thumbnail of user zoes34
Hawaii
8 reviews
40 helpful votes
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October 14th, 2017

Help! I ordered something from Pinterest and never got a confirmation code, no information whatsoever.
But my card was charged. Doesnt show up on my history and there is virtually no way to speak with someone in customer service. Is this common? Not a review I know but a plea for help.

Thumbnail of user nathalieh2
Tennessee
1 review
1 helpful vote
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December 28th, 2015

I like some of the changes but since last update I've lost all motivations prior too and I don't like the way my boards are presented now I liked when there was 2 per line. I can't find a way to change it but overall I enjoy Pinterest

Thumbnail of user felicityj12
Ohio
1 review
4 helpful votes
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March 19th, 2023

I am obsessed with Pinterest, but the newest update is not my favorite. When I tap on a picture, instead of it coming up on the screen, it shows me pins 'just like it'. It is annoying when you are trying to watch a Gif or want to read comments on posts. Don't even get me started on the fact that you can not even read some of the small, blurry writings on some of the Pins without clicking on them to make them full screen. I would like Pinterest to go back to the way it was. Before this review, I would have given Pinterest a 5/5, but now I'm giving it a 2/5.

Thumbnail of user angelaw57
France
2 reviews
6 helpful votes
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December 15th, 2015

I am a very heavy Pinterest user. I have never written a review in my life, but I just had to give my opinion on the latest iphone upgrade. I can't even go to a specific board that I want anymore. I can't find it!. The boards are not in alphabetical order, but instead are by most recently pinned to. This makes it impossible to find a recipe when I'm going to the grocery. I have many boards and it is impossible to scroll thru them all looking for the one I want! Please fix this!

Thumbnail of user maryj459
Maryland
1 review
13 helpful votes
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August 3rd, 2017

Why did you get rid of likes? Stupid! That was part of it's draw. Why did you scramble my boards and put the group boards all up top? Basically the ones I don't care about. So since I can't unscramble them, and put them where I want, like I used to, and since I didn't really care about them anyway, I DELETED them. So now stuck with boards where I don't want them, because you guys are control freaks? Really? It was so. Much. Fun. Til about a year ago, before there were so many stupid changes that made it much less enjoyable. You guys suck so badly! You took control from the user and that's just messed up. Here's an analogy... it's kind of like giving a kid a lollypop, and then grabbing their hand and making them shove the lollypop in a pile of dog crap, then telling them to enjoy the candy.

Thumbnail of user taehyungk
Brazil
3 reviews
21 helpful votes
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May 4th, 2018

Ok ok, it was not always like that, but it's grown a lot for a few years.
I've always had memory problems on my devices and this site saved me a lot because in it i can save anything from any site. At first i used (think like everyone else) to save ideas from home and diy, but now i see that i can literally save everything, create several folders of several different things, i can follow just the folders that interest me in other profiles and even i do not wanting to expose a content that im saving it may become private to me. I love it too much and it's my recomendation #1 for social network!

Thumbnail of user linday6
New Jersey
15 reviews
45 helpful votes
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November 30th, 2013

Had a Pinterest account for a year for a year or two, closed it recently. Reasons:
1) Not crazy about their data use policies. These guys seem to belong to the Facebook school of privacy, except they're a bit slower. My page was hacked, and as I was looking for info on how to get rid of the account I discovered privacy settings that hadn't been there before. Wonderful.
2) The folks that I knew who were using it seemed to put a lot of junk on their pages. Their recipes/crafts/whatever seemed attractive at first, but gradually seemed to be, well, a lot of crap not worth reading.

Thumbnail of user karenl135
Australia
1 review
18 helpful votes
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July 24th, 2016

I don't like the new update! Too bland visually. Too much white space. The bright white gives me a headache. Folders now have 3 photos on their cover - I only want one, the one I picked as the "cover photo". The service icons don't even have text! When I first saw the change I had trouble moving from the main page to my own page - had to click on unnamed icons til I found the right one.

Thumbnail of user makennac1
Georgia
1 review
3 helpful votes
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June 17th, 2017

My mom is on this website all of the time and drags me to 3 craft stores in a day for 5 hours looking for craft things she will never find. Do precolored sheets of burlap exist? The world will never know.

Thumbnail of user eugenieo
Australia
1 review
9 helpful votes
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January 19th, 2019

This is such an annoying site. On googling a subject, pinterest shows a visual with a supposed link to the topic, and all I get is ads, visuals and sites not related to what I'm interested in. An absolute waste of time.

Thumbnail of user ericaj103
Canada
1 review
7 helpful votes
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October 19th, 2020

Pinterest was once decent but now you can barely see or find the recipe because there are an absurd amount of ads. And the videos are the worst. Like really pinterest you need video ads? I can hardly stand using the platform anymore

Thumbnail of user tomc450
Illinois
1 review
6 helpful votes
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May 3rd, 2019

If I'm feeling happy, the easiest way to turn my mood sour is to have Pinterest intrude on my day. The app keeps rearing it's taunting presence when I need info other than what Pinterest thinks I want. It's the most infuriating app I have ever come across.

Thumbnail of user hazelg5
New York
4 reviews
4 helpful votes
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March 16th, 2015

I am probably slow to the game here, but this site is amazing! I wish you didn't have to click into the full website though. It can be hard to find what you originally liked on pinterest. But they have absolutely everything on here. What a great resource!

Thumbnail of user janiceb6
Florida
11 reviews
14 helpful votes
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April 23rd, 2013

Love Love Love Pinterest. It's fun, interactive and the best part is getting all your info about the latest fashion trends, decor, cats, make over and fun all at one place. Since i have installed the Pin It button, i can just collect all the awesome stuff i come across online and pin it. I am so addicted that i sometimes feel like having a Pin It button in my real life so i can remember stuff i see around me!

Thumbnail of user hb36
Pennsylvania
2 reviews
22 helpful votes
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March 15th, 2016

Pinterest has turned into a nightmare. The "promoted" and "picked for you" pins are obscenely ridiculous. My friends and I have emailed them numerous times complaining about these pins and our concerns are never addressed. What's the point of Pinterest if someone else is going to pick the pins that you see, it totally defeats the purpose. I want to decide what I want to see in my feed, not have it picked for me. The last straw was when I got on the website and there was over 100 "promoted" and "picked for you" pins. I'm not kidding, over 100. I couldn't see any thing I or my friends had pinned. I ended up deleting my account. It's not worth the hassle.

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