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Pinterest

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Overview

Pinterest has a rating of 2.2 stars from 472 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pinterest most frequently mention customer service, multiple times, and email address problems. Pinterest ranks 604th among Social Network sites.

  • Service
    68
  • Value
    57
  • Shipping
    27
  • Returns
    27
  • Quality
    59
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
1
Negative
4
37
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How would you rate Pinterest?
Top Positive Review

“The best and most beautiful dresses for girls”

samid b.
5/21/24

Daisda dresses are recognized for their quality and attention to detal. Making them a popular choice among fashion conscious women.Each of these dresses reflects contemporary fashion trends while maintaining classic elegance.

Top Critical Review

“Lobster tales christmas 23”

Jeffrey M.
3/7/24

Ordered lobster tails on pinterest Christmas 23. Never heard a damn thing. Money was taken 2 days after ordering from my bank account. Still to this day 3/7/24 haven't heard a goddamn thing and yes I am pissed. Pinterest seems to be a place where criminals can play their games. Pinterest needs to do alot better at policing their website. In my book pinterest sucks real bad!

Reviews (472)

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user patrickc48
Ireland
2 reviews
6 helpful votes
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September 21st, 2015

Joined about 10 months ago, I am a bit of a amateur photographer so this site is ideal for me, I have met lots of similar people and we have since shared contact details and photos of our work with each other. Lots of fake members but also lots of interesting members.its a good pass time searching for different pins

Thumbnail of user davida3600
California
1 review
4 helpful votes
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April 1st, 2022
Verified purchase

I purchased 3 items from Pinterest. 2 never arrived and the other was quite different than advertised. I contacted all 3 sellers and never heard back from them. 2 of the 3 items even had the same tracking number but ordered from different sites at different time. That sight is a complete scam and I advise everyone to stay miles away from it.

Products used:
None. They never arrived

Shipping
Thumbnail of user billyd212
Nevada
3 reviews
9 helpful votes
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March 31st, 2022

I try to get on Pinterest at least once a day. I enjoy all the great ideas and people who share the same interests as me. Having said that, there are still a few bugs that bother me. There are times when I can't get into the program and it shuts down on me altogether. Overall though, I like this app, and it's free so what's to complain about?

Tip for consumers:
Pinterest is such a great web-site to look up so many different categories. No matter what your interest are, you'll be sure to find something of interest here

Products used:
pinterest

Service
Value
Quality
Thumbnail of user sherria8
Florida
1 review
22 helpful votes
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February 11th, 2017

You're losing people with all of your changes. I've overheard so many people talking about how they used to literally spend hrs on it & now no longer even use it. The "picked for you", the pins that are actually ads, now we can no longer even see the pins due to the white circles. Please review & remove at least some of your changes before you lose all of your faithful followers.

Thumbnail of user margew11
Illinois
1 review
5 helpful votes
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October 25th, 2019

I didn't and still don't know what I'm doing to set my site up with them, I've tried to reach out to them with a detailed message of the issue I was having. All they did was deactivate my account account because of spam!?!?#?! Excuse me, they don't call me to answer my questions to follow up and help me, they just send an email with spam, I have never sent emails to anyone, I haven't even figured out how to use the darn site! After reading the reviews from other people, I should of ran as fast as I could and never signed up! Will never happen again in life! I will also tell EVERYONE I know, and I know a lot of people! Just remember Pinterest what goes up will come down and for all of those you've wronged (sounds like many) there are always consequences.

Thumbnail of user castlesa134
Canada
1 review
3 helpful votes
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August 17th, 2023

They will shut you down with no explanation.
Used Pinterest for affiliate links to my channel and they suspended my account without justification. It's all ai and there is no one to discuss or reason with. This is the worst platform I have here experienced.

Thumbnail of user is3025
GB
2 reviews
4 helpful votes
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November 11th, 2015

Some of my order is missing ( the order was in 2 parts, no problem)
The order took to long to get to me. It is a shame that they do not have a customer after sales service that works
Goods look good on line and i love the stills but not so good when you get them at home

Thumbnail of user noneo53
Nebraska
1 review
5 helpful votes
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June 24th, 2021

I do not want a Pinterest account. Every time I visit a link to this site through search results it illegally creates an account for me. I have contacted support repeatedly about this. They close my account and it automatically reopens on an accidental click. I have reported you to the FTC. Stop creating accounts for people who have no interest in your tracking and your deceptive site!

Thumbnail of user bou2
New York
1 review
0 helpful votes
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May 3rd, 2022

His application is beneficial. It has all the things we want to search for it. We can save, download, share, chat. I do regularly use this for my crafting. With the help of this, I became more creative and gave more interest to doing new models. However, We can't download videos that we need but can only save, share them. When we search for something, we will have even the least appropriate. Due to this, the search will take some time.

Quality
Thumbnail of user mirar6
Virginia
1 review
9 helpful votes
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March 21st, 2021

After having Pinterest for a week and saving recipes i liked, they suddenly blocked my account for activity that was against their "spam policy."
They have no customer service or phone number to call to speak with a person.
Bad app, looks like they are tracking what recipes you save to suddenly block you!
They are plenty other user friendly apps out there to use who wont block you and have a customer service.

Thumbnail of user marka212
GB
4 reviews
53 helpful votes
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June 15th, 2017

Please do not use Pinterest. They are selling images stolen from my Copyrighted site on theirs. When I complained, they told me to complete a long DMCA complaint for each and every of the images they have ripped off my site. I am not going to submit one DMCA, let alone hundreds. Pinterest have now gone quiet, like the thieves they are. Pinterest; remove my Copyrighted images from your w****e web site and pay me compensation.

Pinterest complaint ID *******

Thumbnail of user okiy
Australia
1 review
6 helpful votes
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July 26th, 2021

Pinterest is Trash. There are more targeted ads than images. The amount of sexually objectified women I see when browsing is disgusting, disempowering and disrespectful to women. Might as well be a soft core porn site. Don't recommend.

Service
Value
Quality
Thumbnail of user angelan96
South Carolina
1 review
13 helpful votes
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April 10th, 2019

I noticed I received an email saying my account was suspended?! For what? Just read a review where someone else was suspended without a reason too! This is ridiculous! Fine ok you are losing people by your messed up rules that nobody knows about! Nothing but spams on there anyway!

Thumbnail of user rutak5
GB
1 review
5 helpful votes
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November 30th, 2022
Verified purchase

I have (or rather had) so many boards I use for work, which I can't access now. My account was deactivated for unknown reason. I never post anything on Pinterest, so can't see how I violated their rules. Wrote soOooo many times to them, probably over 100 messages... guess what...no response, non at all. Why they even bother adding pop up message "Contact us if you have questions or would like to reactivate your account" if they do not plan to respond. Really hope someone will contact me and this review could be change to more satisfactory.

Products used:
I haven't bought any products. i used only Pinterest website

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenm371
Florida
1 review
0 helpful votes
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October 4th, 2022

Pinterest makes it easy to swap pins and ideas with educators across the globe and to help keep lessons fresh and exciting. To do this, as well as connecting with existing contacts, I can search for educational content and boards, and follow those educators that inspire me and will be a good asset to my classroom.

Thumbnail of user tikac
Canada
1 review
25 helpful votes
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August 4th, 2017

I have painstakenly, with much time consuming effort, moved my boards. Over 100... to create a visually pleasing site in general. Two days ago, the boards were scrambled and I have tried to re organize them as before only to find they become out of order all over again. Very frustrating! Anyone else having this problem?

Thumbnail of user vivianv24
Singapore
3 reviews
7 helpful votes
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October 28th, 2018

I love using pinterest for my school projects and my works, especially as a designer student like I am. Well but sometimes it made me confusing, when I get used to pressing the button pin it then chooses the board, now they reverse it, which I find pretty annoying to me. I prefer the old way.

Thumbnail of user ruthb79
California
1 review
22 helpful votes
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July 16th, 2017

I've been using Pinterest as a 'visual resume' for the past four years. Up until a year ago, it was a very useful social media tool. But now, with it's blatant consumerism & switching it's algorithms in a way that is not beneficial to business pinners; I find it a total mess. The worst problem several pinners are having now is; their follower number counts are dropping massive amounts of numbers & not revealing the corrected numbers, after their fluctuations. But the worst of it is - their Help Center is completely worthless - No one ever gets back to me, with legitimate problems that need to be addressed. It's all about Money & Promoted Pins & it's nothing like the original 'user friendly' formatting - I wish someone could start up a new & improved, less commercial 'Pinterest', that really would be of interest to us all!

Thumbnail of user sunnyn24
Georgia
2 reviews
5 helpful votes
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April 1st, 2023

Suddenly I can't use the site without my birthdate. It won't let me continue. Nope, I'm out. Have a right to share IF I want! You don't get to demand it as a condition of use. Some genius in your marketing department thought privacy was a 20th century idea no one cares about. Finished!'

Quality
Thumbnail of user syedb1
India
1 review
8 helpful votes
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August 6th, 2016

Some users try to dominate pinterest, those persons only always complaint others account as spam. Based on that report pinterest block the url or suspend the site.
Very very worst support i lost 230 good articles.its time to change over new social platform

Thumbnail of user lynnem27
Mississippi
1 review
22 helpful votes
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February 16th, 2017

I've done as much research into this company as humanly possible because everything they've done for the past year or so has not made sense. They've blatantly run off their user base, flooded the AppStore and Google Play with the most ridiculous fake reviews and implemented changes in increments to batches of customers at a time. I've learned who a major investor is and a lot has fallen into place. From reading employee reviews things are really going down fast. Find something else to do with your time. This is a duplicitous, deceitful operation.

Thumbnail of user leep419
California
1 review
1 helpful vote
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September 19th, 2022

Really enjoy this app. Always the most incredible ideas to share with others and uplifting quotes and images that gives us a new outlook for us to try. I always find something to catch my eye and so many different types of expression that is the beauty in the eye of the beholder. Great app and really easy to install and get started on your ideas from hairstyles to tricks and clean pots and pans... enjoyable experience for me

Service
Value
Quality
Thumbnail of user vilijal
GB
2 reviews
4 helpful votes
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March 2nd, 2018

Someone in the development should really look into how bad their ad policy is. I keep getting irrelevant ads for Chinese suppliers, things that I am not interested in at all, and most annoyingly underwear - which makes it totally inappropriate and unusable at work! If it at the very least used all the info they have on me and suggested me promoted link that are similar to what I've pinned, it would be bearable. Still use it with adblocks, because I like the idea behind the website and having all the visual inspiration in one place.

Thumbnail of user mt540
Nebraska
1 review
4 helpful votes
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March 29th, 2023

There is no need for pinterest to have a Copy of my driver's license or passport. They blocked my account and will not open it back up unless they have 1or The other. Dear pinterest I don't want your app that bad!

Thumbnail of user lynnew19
Mississippi
1 review
0 helpful votes
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August 10th, 2016

Pinterest is sharp. They've got millions of free employees (their users) doing their work for them. If someone in the right place doesn't see what's going on soon they're going to have a large chunk of the images on the Internet on their servers. I'm not sure who is really in charge here.

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