Planet Fitness

I visited the facility in Niagara Falls NY on Monday October 2nd at 11am.

I was just inquiring about membership options, but already had decided I was going to join the black card option as I wanted to be able to bring my 13 year old daughter along with me.

They offer no day passes to simply tryout their machines, but on top of that I was told I couldn't even have a look around.

But I can utilize machines and have a look around the facility only if I give you my checking and routing number...lol

You guys do know Crunch fitness is only a minute away.

Again...Baffled

Management...Do better

I have spoken with several people and I also went to the airline branch and signed a paper and y'all still taking money from my account and I don't appreciate it I am going to call me a lawyer to see what can be done about y'all stealing out of my account and it is going on every month sometimes twice a month I want my money back legal actions will be coming you can reach me at *******8189

Hampton Twp Pittsburgh PA refuses to cancel memberships for people in high risk categories that cannot go into the gym to cancel. Also for people who lost their job due to Covid-19. I have lost my job, could lose my home, lost my health insurance, and could lose my life due to Covid-19 but this situation is not a concern for the owner of the fitness center. There are and have been many programs to help business but they still continue to charge people who are significantly struggling.

The bath mats In the showers are harboring tons of bacteria, I took a shower, there was blood. Probably menstrual blood. On the mat. 5 days later. Still there. Does anyone, disinfect these mats at all. How old are the mats and curtains. Bloomsburg pa location
Caitlyn

These thieves demand access to your bank account to use their membership. I was against this from the git go, but did it with an account I do not use much.

First they take $40 out that they aren't supposed to take. This overdraws the account and costs me $36 in fees. They gave some mumbo jumbo about this but never offered to reimburse me the fees.

So I canceled my membership. A week later they charge me again!

Do not do business with this batch of thieves!

Crowley Planet Fitness is the worst! Make sure you read the contract. I have never had a gym membership and I worked in a different town than I lived so I didn't want a contract. I wanted a month by month and I took the worker at her word and didn't read it. Needless to say, I lost my job, tried to stop my membership and was told I signed a year contract and couldn't get out. I would have to buy myself out of it. No longer working, i couldn't afford it. So I froze the account for 4 months and then it started up again and was told it would end the next August. August came, and I saw my bank account had removed 4xs the monthly amount. When I called they said it was renewed for.a year. They would not work with me either time. They are horrible!

I went in person to cancel my membership at the Graham location and I was told that it was taking care of and there were nothing to worry about. Well, this month, I was charged again and I deceided to call the company and talked with representative. The representative told me to go back to the gym and cancel because they have NEVER done so. Yes, They lied! I went back and spoken to young man that was understanding so he went and got the manager. I was on the phone with my bank,letting them no please do not pay this company because I am NOT member anymore. This little girl in the front by the computer was in my business while I was talking with my bank. She was rude and the bank lady hear her and told me to write complaint on her because NO one was talking to her.
The bank did enformed me that this company will try to take money from my account under another name. Well, Now I am pissed.

I have been a member for 4 years. In all that time I have had a mostly positive experience at planet fitness. But today that all changed. Today out of nowhere I was banned. I was banned because I don't believe in cleaning equipment. They don't pay me to clean equipment. I pay them to allow me to come and exercise. They have employees that they pay whom should be doing all the cleaning.

Without any notice at all I was banned. I came in to work out a few days ago and I had not been in the gym for 5 minutes and yet 4 people complained that I hadn't cleaned any equipment. Well I'm sorry if I just don't feel like I am responsible for that.

I am very annoyed that I was treated this way and will glady never return. Gonna set up my own personal gym.

The Manger at plante fitness in Newark NJ on Broad Street in Newark New Jersey. Approached me Miss Purcell who is a black card member about questioning why a man was in the locker room and a female locker room on to 2022. I questioned one of his employees why a man was carrying a woman in locker room. The employee said the lady fell outside across the street and broke her leg and she has to go to the bathroom. I just said be careful oh, because these people are not members of Planet Fitness. And a man is not supposed to be in the locker room number two ComEd number three if anything happens to them down there they'll be liable. And I said that because I'm a member trying to change my clothes and I had to wait for this man and this woman who wasn't even a member. JB the manager came approached me and said I was being rude to his employee. I dare him approach me in any kind of manner when I am a member and the persons and the man that was in the female locker room was not.

Account opend in my name and money coming out of my account for it spoke with representative wa as suppose to stop and never did am getting a attorney to deal with this matter because I am disabled Brandi Spriggs *******189 thanks