Planet Fitness

Whew... they actually did it! Planet fitness now wants members to wear a mask while actively working out. I believe someone in their higher ups requires psychiatric care! I remember hearing how the company lost so much money staying closed during the lockdowns, I guess they wanted to put that final nail in the company's coffin. Let's face it, how many people will agree to cover their face while breathing heavy and/or sweating? Maybe some for awhile, but I'm sure they will all grow tired of it and search out a different gym. Hmm. Treadmill while masked.? Sounds like fun! Why didn't they think of it sooner.?! The Planets party is definitely over!

The staff here is rude and they could care less if you need anything and I mean anything. If you feel faint you better be prepared to call an EMT because they won't help at all, they are rude and not customer service oriented in any way! It's really sad that the folks who basically stand behind a desk with everything automated for them, really have to do nothing but swipe a card or get a name/number from guests but they still act as if everyone coming in is a huge bother. No thank you, I prefer to go where it's welcoming and friendly, this is not it!

I told a mexican kid he was not allowed to take pictures of himself in the locker room. It was against Planet Fitness policy. He argued with me. I showed him a copy of the policy on my phone. He text his father who comes in the locker room intentionally bumps into me. They leave. About 10 minutes later I walk up to the counter and told them they need to review their photo policy that I saw someone taking photos in the locker room and I felt uncomfortable. The boy and his dad waiting outside the front door to see me come up and they come in starting a confrontation. He gets aggressive and I said, call the police. They did nothing. Some ASM showed up and he was clueless about the photo policy and a woman took a photo of a transgender got her membership revoked. He was clueless of the backlash of this and many people have canceled their memberships causing Planet Fitness to raise their memberships fees by $5 a month.

I've uploaded Planet Fitness photo video policy they ignored. This PF partners franchise gym is prejudice to people who are not DEI. They either won't make eye contact and say hello when you check in or they look at you with an angry disgusted glance and look the other way.

The place is just falling apart. One of the front desk workers was so "busy texting on his phone", he couldn't even look at me or the members in need of help waiting to get his attention. Dirty and old gym.

Disrespectful employees, maybe narcissistic too. Maybe not all of them.Immature. Humiliation and Harrassment endured, against someone I know. To the point she left. Maybe that was this employees goal, Kelly. So her boyfriend could work out. Bloomsburg Pennsylvania Planet Fitness gym. Disregarding companies main concept. No Judgment, No Critics. Maybe, she forgot where she works. And let's just forget the company policies. Harrassment. They Humiliated her, texted in her face, laughed, talked, approx. For a year... They know, they did just that. Owner not doing anything.

I signed up for the black card and after 14 months decided to cancel. The black card membership is a one year contract. I was asked to bring a letter in requesting to cancel and I did. The following month they debited my bank account so I placed a stop payment with my bank to prevent further theft. For the last 3 months I have been getting threatening calls from the manager at planet fitness saying I haven't met my contractual obligations. Today planet fitness hit my credit. I guess now it's time to get an attorney.

The workers here are great, but the company itself needs improvement. I canceled my membership, then continued being charged afterwards. When I contacted them for a refund, they refused. Being it was their fault, you would assume I would get a refund, but instead they took my money while I am in financial crisis. That is technically theft and I am going to continue posting this on as many sites as possible to warn others.

I left Planet Fitness on Freedom Drive over a month ago because of management. I went back today and all I can say is YESSSSSSS! Entirely different! I met the new manager named Tia. I love her already! Her energy is amazing! Just what this gym needs. The employees are so polite and helpful! It feels like home again! Love it! I'm back