Planet Fitness

My contract finally ended & for 2 months they didn't charge me & then all of a sudden $50 was taken out of my account. I did not want to continue my contract, I never received any confirmation about a new contract for another year & they went ahead & charged me the annual fee. I called my old location & they refused to give me a refund although it is their fault for being unorganized. This company only cares about money & will rob you blind & scam you. I will never be going back to a plant fitness. Thanks for scamming all your customers.

I have been a member of Planet Fitness for awhile now. I believe Planet Fitness has benefits, such as low cost, and great facilities that are local to where I live.

Despite "PF" benefits I do believe corporate management is using the coronaviris as an excuse by cutting membership hours to less than 24 period.

I tried searching for applicable state and federal laws regarding health and fitness memberships, but I could not find any for the state of Virginia.

I believe if the corporate could still provide safety for the public will what members did sign up for a 24 hour, similar to a reduced hours gym. I believe their decision is based on saving money not providing access as
Members agreed to.

I was charged for the start up fee at the beginning, After that, they sent me the text about problems with billing information and gave me a link to solve them. But the design of web site is unreasonable. I can't find what happened with my account. But I found that they have charged my monthly fee already, so I think the message may be a mistake. I ignored the messages they sent me. I regret it later. Finally, they keep charging me the late fee and monthly fee every month. It is ridiculous that you can't charge my monthly fee for the billing information, but you can charge my monthly fee and late fee after the fail charging of monthly fee.
Also, there always too much customers in the gym. It is hard to use the exercise equipment I want. I was a planet fitness member for 2 years before the pandemic in Manhattan. I feel well with them. The staffs are friendly. The exercise equipments are adequate. But after the workout in Brooklyn, everything charged.

If it were possible to give them zero stars, I would do that. Please don't waste your money and time with Planet Fitness in Seattle, WA, at ******* Aurora Ave N. The staff is so stupid; they don't know their job, and can't even use a computer.

Please note easy sign up, have been trying to cancel for 2 months there is always some reason such as "we are in the bank draft period you need to pay next month before you can cancel"...yhe fact that bank draft is the only way to pay should concern you, I am having to change bank account to stop their draafts..

Russellville Arkansas has a manager who is a monster. Marvin refused to work with me on issues that came up.
He was a monster even after I was given specific instructions from this place Marvin refused to help me. We are done with the very shady place. I will pay 10 x more anywhere else rather than give this place another penny!

I went to go tanning there and the bed had finger prints all over it no one cleans the beds. I was so grossed out! I had tanned already and saw the as I was in the booth if I get a fungus I will sue them. The gym is clean but this is gross!

I have tried MULTIPLE times to cancel with PF and they have not once actually cancelled my account, They charge your card continuously. If the initial charge bounces they double charge it and run you up 100$. They have no interest in you, only your money DO NOT GO HERE