• PlanetHoster

PlanetHoster

Is this your business?
Write a Review

Overview

PlanetHoster has a rating of 4.5 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlanetHoster most frequently mention customer service, support team, and top notch. PlanetHoster ranks 14th among Web Hosting sites.

  • Service
    37
  • Value
    37
  • Shipping
    37
  • Returns
    37
  • Quality
    36
Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
How would you rate PlanetHoster?
Top Positive Review

“It's a solid choice.”

Henry P.
7/11/24

Planethoster is a solid choice for businesses and individuals seeking dependable web hosting services.They excel with top-notch customer support, fast loading speeds, and reliable uptime. Their user-friendly interface makes managing websites a breeze.

Reviews (91)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) support team (5)
Thumbnail of user ibelmo197001
Georgia
1 review
0 helpful votes
  • Send Message
July 11th, 2024

Planethoster is a solid choice for businesses and individuals seeking dependable web hosting services.They excel with top-notch customer support, fast loading speeds, and reliable uptime. Their user-friendly interface makes managing websites a breeze.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lavernehomast
Canada
1 review
0 helpful votes
  • Send Message
May 22nd, 2024

The customer service have always been extremely patient, honest, and completely understanding, no matter how small or basic my questions or requests.
Thoroughly loving the experience with Planethoster, and they have definitely earned my full trust and confidence.
And their prices are pretty awesome too.

Service
Value
Shipping
Returns
Quality
Thumbnail of user edisoncroftoon132
Turkey
2 reviews
0 helpful votes
  • Send Message
May 2nd, 2024

Awesome hosting services are available from Planethoster company, 2 years with them and the support is always with me when I have a problem. Really happy to be hosted by them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikulakbertoldo
Canada
1 review
0 helpful votes
  • Send Message
April 11th, 2024

The sales and technical support teams have been truly fantastic.
They are skilled and supportive, and it is clear they care about their customers.
Their servers work with no glitches and uptime is rather high. Prices are quite affordable for the web masters with a tight budget.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christianj122
Japan
1 review
0 helpful votes
  • Send Message
July 16th, 2021

I have transferred all hosting needs to Planethoster. I am valued in my company all because of their behind the scene support which is active and helpful around the clock. Always there for me. Very patient with a novice like me. Never say they wont do it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user connorl23
GB
1 review
0 helpful votes
  • Send Message
March 6th, 2019

I had some issues with my account that were completely my own doing. They helped me to find the best solution. Fantastic service and just a all around great experience. Thank you so much for your patience. You made my day!

Thumbnail of user zerbinod
Germany
1 review
0 helpful votes
  • Send Message
May 9th, 2020

This company's tech team is amazing, always providing us with expert, valuable, quick and friendly assistance, 24/7.
Their reputation precedes them and they live up to all the positive words I heard before I signed on. Like this company a lot.

Thumbnail of user lukew137
Mexico
1 review
0 helpful votes
  • Send Message
September 29th, 2020

Planethoster is great. I've been through many hosting providers and these guys help with thing other providers would say 'it's your job to know how to do this-we only host it'. One guy stayed on the phone with me for 2 hours when I switched from a Magento site to a Wordpress site. He made sure everything was how it should be. 10/10 will recommend.

Thumbnail of user hlynuru
Ireland
1 review
0 helpful votes
  • Send Message
March 27th, 2020

The situation was someone unknown by me was sending shady email using an address from my domain. Within a short time, Planethoster analyzed the offending email header, took appropriate action, and killed the problem. Can't beat that.
Highly recommended Hosting.

Thumbnail of user nikolais7
Netherlands
1 review
0 helpful votes
  • Send Message
February 4th, 2020

I am completely satisfied with its customer support, services and not to mention its updates lately which has made the User-interface much better and friendly. Support is super easy. They answered all my questions for me and were very helpful. Later when my site was getting a little crazy and hard for me to keep running by myself, they were quick to offer some solutions and make things easier for me again. Excellent company overall, and great rates.

Thumbnail of user harrys275
GB
1 review
0 helpful votes
  • Send Message
December 9th, 2019

Well I'm quite pleased with Planethoster hosting, their services are beyond praise. Most of my colleagues use them too and I found it very user-friendly. Servers work with no glitches. And their pricing policy is simple and flexible and they offer nice discounts from time to time.

Thumbnail of user jans394
Spain
1 review
0 helpful votes
  • Send Message
January 13th, 2020

I'm very satisfied with this web host, when I registered my account, I made subscription via paypal but I accidentally closed the page after payment was ended and did not returned to just host website to complete registration, I contacted the sales and they gave me my login details. Their features and limitations are very fair for what you pay (6.00 incl. VAT /month)
I got the unlimited plan(I can host as many websites as I wish). I strongly recommend this web host to my friends and colleagues.

Thumbnail of user mnvuiasddhuiinvnkkgiop
Israel
1 review
0 helpful votes
  • Send Message
June 7th, 2023

Everyone I have worked with at Planethoster has been wonderful, helpful, and very knowledgeable. I am so impressed that Mr. Planethoster could anticipate my questions before I even asked them. Another thing that matters to me is they quickly recognize how basic my skills are and they were patient. They have the ability to make you feel there is nothing they would rather do then help me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user logand34
Spain
1 review
0 helpful votes
  • Send Message
May 24th, 2018

I am so happy with this host and especially their customer service and support. They helped me to go through all the difficulties I had in transferring my website from another server. I felt understood and well-supported.

Thumbnail of user jildertb
Georgia
1 review
0 helpful votes
  • Send Message
March 15th, 2019

Once again I have had the pleasure of 'live chat' team. This time their
Technician dealt with my query with the usual professional manner.
Thanks guys, you are always there when I need you... keep it up.

Thumbnail of user oscaro51
Sweden
1 review
0 helpful votes
  • Send Message
August 3rd, 2020

No issues or downtime on their servers. Everyone has been polite, articulate, and helpful -- every single one of them. I've used the migration function for several clients and for myself, and it was nearly miraculous how well it went. The price is competitive, too. Thanks for being the rock of my business.

Thumbnail of user coopers10
Georgia
1 review
0 helpful votes
  • Send Message
March 20th, 2019

Planethoster was very accommodating when I started up my website. I have never experienced long down times and I am always able to speak to a real person on the phone and they fix all the issues which may occur. Thanks.

Thumbnail of user melissad214
Canada
1 review
0 helpful votes
  • Send Message
September 18th, 2018

I am grateful to be able to find you folks. And it's true! My experience with you so far, has been very good!
They are great and very responsive and have a friendly tech service which is online for 24 hours.

Thumbnail of user quarantinoe
Ukraine
1 review
0 helpful votes
  • Send Message
April 1st, 2019

I want to say that I really appreciate the quick responses I get when I need Planethoster`s help. I feel very comfortable recommending them to my friends and associate artists and business partners. Awesome technical and customer service. They have a patient way of dealing with my inquiries and I always feel heard, understood and that they care!
Thank you, Planethoster, again for the continued positive experience.

Thumbnail of user sophien51
Canada
2 reviews
0 helpful votes
  • Send Message
March 2nd, 2023

I have never been let down by Planethoster's Support. They are responsive and efficient in solving a problem. They make your problem seem like it is the most important thing that needs a solution...and, always seem to have that solution at hand.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ludvigz
Czechia
1 review
0 helpful votes
  • Send Message
December 7th, 2018

PlanetHoster is everything I want in a host. I've had trouble finding a provider that will allow me to add the multi-media files I want to on my site without killing me with extra fees and technical issues.

Thumbnail of user bowend
GB
1 review
0 helpful votes
  • Send Message
July 10th, 2019

My experience with Planethoster web host has been exceptional in terms of customer support and communications. All questions were answered and not just some of them. And when I had difficulties with some of the setup, they fixed things nearly immediately.

Thumbnail of user josephc907
Netherlands
1 review
0 helpful votes
  • Send Message
October 25th, 2019

Their support is top notch.
They have many user friendly video tutorials, a live forum, email contact, and 24/7 phone support. If you're serious about your business, website, blog, etc. then it's vital to have this kind of immediate access to help.
Their phone support is incredible. The staff there is friendly, patient, knowledgeable, and real people who aren't just stuck to some script.

Thumbnail of user noahb55
New Jersey
2 reviews
0 helpful votes
  • Send Message
February 11th, 2019

I believe this company has been pretty good with my site I have hosted on them. No downtime, maybe a couple of slow time but service has been fast for me. Lots of space and bandwidth, if there is no downtime for most of the month I would rate it a great.

Thumbnail of user falerinal
Czechia
1 review
0 helpful votes
  • Send Message
September 2nd, 2020

I had multiple questions and he tackled them one at a time and waited while I completed the tasks to accomplish my goals. My tech help experience with Planethoster is always excellent. Little to no wait time and friendly folks every time with lots of patience.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about PlanetHoster?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PlanetHoster?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business