• PlanetHoster

PlanetHoster

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Overview

PlanetHoster has a rating of 4.5 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlanetHoster most frequently mention customer service, support team, and top notch. PlanetHoster ranks 14th among Web Hosting sites.

  • Service
    37
  • Value
    37
  • Shipping
    37
  • Returns
    37
  • Quality
    36
Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
How would you rate PlanetHoster?
Top Positive Review

“It's a solid choice.”

Henry P.
7/11/24

Planethoster is a solid choice for businesses and individuals seeking dependable web hosting services.They excel with top-notch customer support, fast loading speeds, and reliable uptime. Their user-friendly interface makes managing websites a breeze.

Reviews (91)

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customer service (5) support team (5)
Thumbnail of user dennisg224
Portugal
1 review
0 helpful votes
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June 14th, 2019

The people at Planethoster know what they are doing. I have never seen such fast support, that actually solves the problem effectively. They even take the time to show me how to solve the problems myself.

Thumbnail of user antoninam7
Cambodia
2 reviews
0 helpful votes
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December 8th, 2022

Planethoster is available to help via phone support with the click of a button. Agents respond almost immediately, and the process to verify you for security is extremely quick and simple. They will often take care of the issue immediately on their end if they can and otherwise provide clear help and explanations.

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Thumbnail of user caitlink48
Czechia
1 review
0 helpful votes
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December 22nd, 2020

I had some issues with SSL certificates on a number of sites and platforms and their technicians managed to resolve all my issues. I am very happy with the quick and professional support. Guys, you have made my day.

Thumbnail of user tjesimirt1
Finland
1 review
0 helpful votes
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November 30th, 2020

Well I keep thinking to myself "how can they be this affordable AND offer this level of support" way more than I expected and hoped for. Their servers are fast and their patience is phenomenal. Impressed! I highly recommend them to anyone.

Thumbnail of user szanthop
GB
1 review
0 helpful votes
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May 30th, 2019

The Service of Planethoster is excellent. I was looking for a low cost website hosting company that met my needs and didn't leave me without the essentials that I needed. I found everything right here at Planethoster company.

Thumbnail of user andriesv1
Austria
1 review
0 helpful votes
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April 18th, 2019

Their customer service reps were knowledgeable and able to fix my problems quickly. I called twice in one day and in both cases the rep guided me on how to accomplish what I wanted to do. Great service!

Thumbnail of user matildac6
RU
1 review
0 helpful votes
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February 15th, 2019

I've recently got hosting from this company.
They guided me through everything from changing my blogger blog to Wordpress all the way to finding a guide on how to redirect blogger to Wordpress.
Lot of help. Very reliable.

Thumbnail of user josephm3666
Malaysia
1 review
0 helpful votes
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January 27th, 2023

One of the best hosting companies in the world! It has, hands down, the best support team which is full of professionals who will help you with any possible issue. I haven't seen such great support in any platform! Moreover, the website loading times are one of the best in the industry. Their hosting prices are absolutely amazing as well. Overall, it is definitely one of the best hosting companies in the whole world. You won't make a mistake if you choose their services!

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Thumbnail of user gustavog33
Texas
1 review
0 helpful votes
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September 16th, 2019

Incredibly helpful and fast support team! Every time I had an issue with the site the support on planethoster was prompt. They really do have professionals and it's very comforting to know that every time I have a problem with our website, I can always count on their help. Thank you planethoster Team!

Thumbnail of user antons51
Netherlands
1 review
1 helpful vote
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August 2nd, 2019

I have just moved my business website hosting to Planethoster based on the good reviews they had on the net. I have to say the support so far has been excellent, my website was transferred for me with very little fuss and quickly. I had difficulty transferring my e-mail account but again this was transferred for me by a member of the support team very quickly.

Thumbnail of user anandis
Netherlands
1 review
0 helpful votes
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June 4th, 2021

The service at Planethoster has been the best we've experienced from a managed hosting service provider since we started in 2007. Thanks the team at Planethoster for supporting us so admirably over the past couple of years!

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Thumbnail of user biancab229
Germany
1 review
0 helpful votes
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September 14th, 2022

I had an issue updating my WordPress theme. They really supported me and provided me with very useful tips to manage the site and helped fix the issue.
Such an exceptional and great support from Planethoster.

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Thumbnail of user emelp1
Netherlands
1 review
0 helpful votes
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February 4th, 2022

I would like to recommend planethoster platform to everyone.
Great customer service and amazing functionalities of the platform. It's suitable almost to implement any idea on your website.
Do not hesitate to sign up for their service.

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Thumbnail of user owenk71
Germany
1 review
0 helpful votes
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October 21st, 2022

I am very pleasantly surprised with the level of support and assistance that I have received from the support team at Planethoster company. Very professional, knowledgeable and friendly they are! Servers have no downtime and prices are always attractive for me.

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Thumbnail of user leoner2
Estonia
1 review
0 helpful votes
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April 7th, 2022

Best support ever, as always. Every single time I've needed help, I've gotten it directly from Planethoster. Running multiple sites, I still manage to screw things up from time to time. Then it's worth everything to have great support to help out when needed.

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Thumbnail of user phillipph2
Czechia
1 review
0 helpful votes
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February 3rd, 2021

They have quick support, knowledgeable technicians (for the most part) and they have helped me out on nearly any issue I've had. Their prices are reasonable for what they offer. I've never had downtime.

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Thumbnail of user manuelag30
Cambodia
1 review
0 helpful votes
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February 25th, 2023

Wow! These people are awesome! I am switching my site to Planethoster as they seem more reliable as far as up time, as for sure more helpful! I have yet to build my new site with them, but from the little interaction I have had with them so far I am very pleased!

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Thumbnail of user frankk297
Australia
1 review
0 helpful votes
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July 8th, 2020

I messed up everything but these people helped me with my issue continuously for 3 hours. And they solved my problem. They did everything they could. And I am not gonna leave this Platform. I am very very very happy with their hosting customer service.

Thumbnail of user marks2203
Florida
1 review
0 helpful votes
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February 12th, 2020

I'm quite satisfied with their assistance. The customer service representative was knowledgeable and efficient and quickly took care of my problem. Absolutely the best customer service of any company I've ever dealt with.

Thumbnail of user maximilianj2
Latvia
1 review
0 helpful votes
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April 13th, 2020

I am ridiculously happy with them. I spend many months researching a web host. I run a business, and reliability/uptime are critical. I have been very pleased with the professionalism and quality of the service.

Thumbnail of user williamh4574
Mexico
1 review
0 helpful votes
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April 18th, 2023

Today, have a hosting without support is impossible.
Planethoster offers the best and quickest support of the market 24/7 with moreover a Joomla and a Wordpress expertise. Like to use them and recommend them to try.

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Thumbnail of user galitc1
Czechia
1 review
0 helpful votes
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October 26th, 2020

I've been with Planethoster for about 5 years and have hosted many sites and clients with them. They by far have the best customer service from any of the hosting companies I have worked with between my sites and my clients' sites. You can't beat the service and price and the ease of use of their services and control panel features.

Thumbnail of user rivmanm
France
1 review
0 helpful votes
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October 31st, 2022

The new interface and software solution called "N0C" is a total mess. Mails blocked, IP's blocked and Captcha not working for unblocking. Migration from Cpanel to N0C lose files, emails, passwords. It was a good provider that became greedy and don't care about customers anymore. Been with them for more than 10 years, but now they force you to move to Hybrid and dedicated servers by locking you out and not providing minimal services like web and mail. Sadly, I will not recommend this anymore to my clients, I don't want to lose them...

Tip for consumers:
Only for not important and little to mini-little sites.

Products used:
Web hosting

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Thumbnail of user ildarusufoev
Belgium
1 review
0 helpful votes
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July 6th, 2023

Good Experience, I really enjoy working with Planethoster company - especially their support staff.
Servers are rock-solid and uptime is nearly 100%. Recommend to try with no doubt.

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Thumbnail of user natef54
Japan
1 review
0 helpful votes
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September 29th, 2022

These guys try their best to help. I can count on them to rectify server issues when something goes wrong. They are twenty times better than my previous host.

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