PlantsGuru has a rating of 1.7 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. PlantsGuru ranks 101st among Plants sites.
Excellent big plants, very good condition, package also superb with fastest delivery and that also with low cost thankyou plant guru. Going to book more hoping the same service so one thing i learnt a lesson dont believe the reviews i had a different experience so happy with their plants used to buy from many other famous sites but i got a very big plant from this site only
I placed an order and they took the money but order shows canceled nothing was sent they are scam and fraud please be carefull
I ordered three Hydrangeas from Plantsguru on the 22nd of February - a week later when i had not heard from them after a week, i tried contacting them and got no reply on the listed phone number. When i checked the reviews here it made me nervous. Suddenly today I got a call from the courier saying my plants had arrived. The plants are healthy and beautiful. I am not giving them 5 stars because of the non existent communication and customer service.
Had bought two plants while one in Lime green matched exactly with internet image the other Electric red is far from the expected as shown on internet. Posting both images as shown on internet and those received n grown for 2 months now.
Tip for consumers:
Take care while selecting plants
Products used:
Plants
I don't know why most of the people were dissatisfied with plantsguru... it's a very good online nursery, I was a bit scared during my first purchase after reading such reviews. But I bought plants several times, packaging was good, plants were healthy and of good size every time and they use standard courier services like delhivery or FedEx... I will purchase again definitely..
I purchased many times from this site. Received healthy plants always. There were delays during lockdown but im happy with the site and quality. Cooperative executive too... worth trying
I ordered on 4 th and received my plants in very good condition on 10th. The packing was much better than one popular online nursery. Very happy with the purchase.
Should give Plantsguru credit, they have resend the plants. Unfortunately, two plants send by them were either dead or died on the way. But at least they tried...
The first time I ordered, the plants where shipped by FedEx and were received by me on time. The second time they shipped the plants through a cheap courier service who took five days to deliver the plants. The plants died before reaching me. On contacting Plantsguru, they asked me to send the photographs and then assured me that they will send three plants again. In-spite of reminders they have not responded and are keeping quite.
Tip for consumers:
They save money by using pathetic courier services
Ever since the lockdown last year, I have been ordering plants from PlantsGuru, especially Tillandsias ( Air Plants. Every time, what I received was a healthy and a most endearing Air Plant that was carefully packaged. Mr. Navneet at PlantsGuru is most helpful. Always there and ever ready to help and to ensure speedy deliveries. Keep up the good work!
Great Customer Service PLANTSGURU. You guys are truly COMMITMENT KA GURU
Tip for consumers:
ORDER REST ASSURED
Products used:
BROUGHT PLANTS
Around 15 days ago I planed an order for these plants and today I recieved them healthy and neatly packed. I am happy with the order and the sopata plant has fruits already...
The order for straw berry plant was placed on 31-10-2020 Price Rs418 and received on 13-11-2020 plant dried dead and even root rotten, I have uploaded the 2 photos after receiving the item via e mail yesterday to replace or refund till now no response hope proper action will be taken REF: Delhivery - ************** 2 photos uploaded
Manoj Bhattacharjee
Ph *******286 e mail *******@rediffmail.com
I ordered Gavthi Gulab plant on 29 jan. 20, still im waiting for branch to shoot out. Waiting for a branch to shoot and make me feel it is growing truly..
Always send well rooted plants in pots. Excellent packing. Replace any damaged plants. Service is very good.
Tip for consumers:
I NEVER FACED ANY ISSUES.
Products used:
LIVE PLANTS
I have ordered plants almost one week but no one responding amount also debited from my account & even I'm calling couple of times
I had purchased a number of plants from the site but not a single one reached me. Most untrustworthy & unreliable.
Ordered from Plantsguru about a week ago, along with orders placed to Nurserylive.com and Mybageecha.com, all *******@1500 inr. I received the order from Nurserylive 4 days later, the one from Mybageecha 5 days later. I emailed plantsguru to ask when my order would be sent out (showed online as still processing), no answer.
Then tried to contact via the chat line several times (during chat line hours), always received an "offline" response. Tried to cancel the order on the link provided on the order summary/tracking page (theoretically they allow cancellation during the order processing phase before it is sent out), just got a message stating that I could cancel before mailing. DUH. I know you claim that you plantsguru idiots, that's why I clicked the cancelation link.
Bottom line: they won't send you the product, then appear to make it impossible to get a refund. I'm a lawyer, I'll start shaking trees so that someone will start looking into this (just did that with DTDC Couriers, don't use them either!) but you don't want to bother with that. Just order from nurserylive.com and mybageecha instead.
Order placed 5 July, 2020. Package still awaited. No updates at all. Customer care no defunct and sham
I got a withered plant for 400bucks a Persian shield really disappointing moreover they don't correspond with u
Tip for consumers:
Don’t ever buy
They are total scam the quality of plants is very bad these are the plants i got today. Dont buy from them total wastage og money
Tip for consumers:
Don't buy from them worst quality of plants
Products used:
Plants
There was a BIG delay in order because of the lock down which is acceptable but what is not acceptable is that the plants order I placed is something different from what I received.
They neither respond over phone or email, they are just looting our money. Worthless site. Beware do not loose your money.
The delivery was a bit late but the plants arrived in good condition. Will definitely use the site again.
I bought Dahlia 6 bulbs, after 10 days i got my product but the product is very poor bulbs are very small. They are not in planting condition.
Order No:#******* for flame vine, dead plant received after 10 days. Pathetic customer service. No replacement sent. Fake site.
I ordered some seeds and it's been 70 days no response. Worst experience ever. Stay away from these frauds
Courier service extremely poor. Order is delayed. Plants received in pitable condition. Customer support extremely poor. Avoid
I ordered an indoor english Ivy which was sent in very good condition. Hope to see it grow. Will definately order somemore from you.
Buy Natural plants online in India. Plants Guru provide wide range of Plants, Seeds, Garden Tools, Medicinal Plants, Herb Plants, Bonsai Plants, Flowering Plants, Indoor & Outdoor Plants, Trees.
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