Plato's ClosetReviews 169

Always friendly smile and helpful employees with every visit! I sold my items and rec'd 63.00! Always a good day when we go to Plato's!

Don't ever go here. Short ball you on everything, you could bring them a Gucci belt worth $900 and they will give you $10 bucks lol and that's the honest to god truth. Terrible service too! Young arrogant judgmental women that only buy what they will wear. Rude as well, have you wait all day to the point where u have to walk in and they tell you that your clothes are ready. PS ( they don't tell you your clothes are ready because they want you to leave them there till close, and then keep all your items, so you can't get no money back, only store credit if you don't pick up before close. SHUT THIS PLACE DOWN. They don't know good items even with a price tag on it, and I brought them plenty with tags, never worn. This low down dirty store won't ever get business with me again.

When the store promotes a special event sale on social and you want that specific item and it's already sold. Don't promote items if they are not going to be available on your special event day. Staff was some what helpful. If you're going to keep doing the events and post them on Social place the items out on that specific day. Your staff cost me time and money because of the procedures.

I had a wonderful experience shopping at Plato's. The space was clean, organized, and inviting. Most of all the team was great. More specifically, the one worker, Glory, was very friendly and helpful. She helped me find what I was looking, opened the fitting room, and checked me out. She even gave my son a sticker, which made his day. 5 stars all the way!

Never take your clothes or shoes there to sell they hire snobby college girls who if they won't wear it then they won't buy it been taking stuff there for 5 years n they've only bought 1 item and there clothes they have forsale aren't that good they have poor taste and even worse customer service they will never get my business again advice don't buy from there and don't take your clothes in there to sell they go beyond the word picky

Great selection! Love coming here! I always have a go to place this is it! Thank you for always being there when I need it!

Plz Don't do business with Plato's closet, this store 2135 Gallatin, Hendersonville, Tn I had tote full of New Clothes with tags on them, they tried to say they were kids sizes. I have 5 teen grands, The pic below offered me $7.79 for 2 $150 items. They said, they were looking for 'casual' clothes. I don't know what Levi's jeans are, but casual?, sz 4/5 distressed jeans, tried to say some had stains on them. They're new, tags on them, in a tote with the lid. ( as above) when I asked to speak to a manager. They claim she was gonna say what they said. Tried to say some came from Walmart. I don't even shop Walmart. Because I asked questions, they didn't want to talk. I took my things in tote & left. Don't Ever have to worry bout me doing business with them. I told thrm, I would be doing a bad review

It's not fancy, but you shouldn't expect fancy. It's clean and most importantly, it has a ton to choose from. If you don't see what you need, come back in 2 weeks for a whole new store.

I sell sometimes at the Orland place. And what a difference in organization and nice employees. ( mason) Also, the new manager, Aisha is the sweetest. She took care of my item items right away.

I've been selling there for a long time but this girl with the heavy black bangs and heavy makeup from the 70s said most of my clothes were from last winter, really? So they want the clothes you bought this winter - good luck with that. I refused their silly offer and donated the clothes to Hope's Door.

I stopped in to look to see if I could find something to wear on a date night. I was looking through the racks and Alex came over to help me. She was so nice! The smile on her face made me want to smile. We were able to find me an outfit I was really happy with for a great price!

Took 5 trash bags, 11 coats. Within 20 min I was notified they were done. No way they got through all that within 20min. We got there about 6:15. Was notified at 6:30. No way. I liked the store saw some things I liked but will not go back or recommend.

I sell my stuff. They tell me "we don't take those brands" and it's literally SHEIN brand that i bring to sell. But yet they have SHEIN stuff in their store so they lie to your face! DO NOT SHOP HERE

I arrived at the store. There are about four young woman at the desk. I said hello no one acknowledged me I said hello generally, it's polite to greet someone when they enter your place of employment. I may have been a little aggressive on the second hello but the fact that no one couldn't even acknowledge my presences was a little shocking to me, especially when you are can customer service.

I'm there to sell clothes and everything is going fine they're gonna call me in a few hours. I return to the desk and tell her that I forgot some things that Ron hangers one of which was a $500 jacket. She says you don't set the price on the island we do I said I know Mass I was just letting you know that it was a valuable item and she's like I don't like your vibe you need to take your stuff back. At which point it's her right to refuse service her reason being wise, she didn't like my vibe. I continue to stay in the store and shop for about 15 more minutes, so I was just banned from selling not shopping. I was respectful the entire time I did not swear the only rude thing that I said was when I asked the woman her name and she said it was Karen. I said that sounds about right.

A couple of years ago I recall bringing a Lacoste sweater there with the tags still on it it was $164 and they offered me nine. I sold it to them then regretted that asked if I could have it back and I said yes, but it would be $56.

Although if this isn't 100% true I think they somewhat prey on the poor if you're gonna give someone nine dollars for $164 sweater I mean what type of business is that. I'm 37 years old I've never written a bad review on the business in my life however,Karen, the manager was absolutely awful. It's totally understandable why they have 1.5 stars I would avoid going here at all costs.

Very strange they would let me ship but not buy my clothing. Are you going to treat me like a customer or just be rude to me the entire time until I leave.

The store had a strange smell, not inviting,when entering the store. Staff were questionable and rude. We'll take things to the Wisconsin store from now on. The men's clothes mostly summer?.

I am not one to ever give reviews but this was a terrible experience. The staff were very unfriendly and not helpful in giving any direction or even seemed as if they wanted to do their job when taking my items. They took 6 items for $13 to top off this 1 star review. Gross.

Agree with all the negative reviews after wasting my time washing and then bringing in all lightly worn junior/young adult clothing items from jeans, hoodies, jackets and shoes and dresses for them to tell me they only wanted one pair of the shoes I brought, and that I did have good brands so to definitely come back with more stuff?! Why on earth would I ever waste my time to do that again? I have shopped and shuffled through items they are selling so I am not dumb of what kind of stuff they have. A lot of their items are overpriced and it is not all in perfect condition like they claim they are looking for. NEVER AGAIN! Lol!

I have to be HONEST as possible here. This place really need to re package themselves. 10 years ago they would buy jeans whether they are high end or not bc people of all walks of life would buy. High end or not they would make money. Now all they buy is brand name. What's funny is the people that look through your clothes couldn't tell you fashion that would sell or not. Most look like they roll out of bed and don't even take care of themselves. I can understand where people say they look at you and immediately will say "I will not buy or even look through the bags" as I was bringing in bags, employees were pulling clothes from bags ans laughing. I find this absolutely disgusting. If you don't like it fine, put it down and move on. I waited about an hour for them to look through my 2 bags of clothes mostly jeans, or nice black pants, most with tags. But it gets better. I walked out but came back in and watched them. Not 1 of my items were even pulled out of my bags and then got sent a text message that they didn't accept any of my clothes. What a joke. If they even took time to look, I guarantee they would have taken at least half. Brand name with tags never wore( bc I have lost, within a year 94 pounds, and did not have a chance to wear them. Don't waste your time. The reviews are right. A lot of clothes they have bought wouldn't even sell at goodwill. Armpit stains. I picked through and saw a pair of jeans that had period blood in the crotch and not just on the inside it was way old and disgusting. Some of these clothes smelled like they had cats in there house and the smell couldn't be washed out of these clothes due to cat urine. Unless you want to get 25 percent of what your clothes are even worth brand new. Don't waste your time. Put on marketplace or go to a different consignment. Not everyone needs something brand name. And not everything brand name sells. People rich and poor or whatever they may be financially, may want something cute and not just with a tag. The thrift isn't really thrift here. Just people that make judgment by discrimination is all I saw and bad business. Keep it moving somewhere else.

Every time I go in the employees are rude and not helpful. They act like they could care less to help customers. When you bring in items to sell that they say they "need" they don't take anything or hardly at all and only want to pay their friends good money and not other people who bring in good items. I love platoes options but this store needs major help in all areas. Since when do resale stores want $50 for an item that they gave $2 for? Ridiculous.

They're literally stealing because they don't pay anything for name brands or up to date items. Also, no matter where you go to Plato's at the women and girls are mean and look at you like you're peasants. It's not worth it at all.