Plato's ClosetReviews 169

This place really sucks. Buy a lot less than yard sale prices for new/newly used clothes
But when they sale they sale for nearly regular price
No bargains! Oh yeah pay attention to price tags cause they charge what they want, not the actual prices

Greetings, I have been informed in the past that Plato's Closet allegedly discriminates with purchasing from individuals of color. New items, gently worn items, r never taken. I viewed dirty shoes, very worn items, on their floor. It seemed as it was a low class goodwill.Instead of purchasing the best, they prefer low quality. I guess some win, and some lose. My experience was just as I was told. My items wouldn't be purchased. Seems as if they were excited about turning my items away. Sad……. Does this occur everywhere? They shouldn't waste a persons time m, when they have a hidden agenda. I would never step foot in the store again. Comment if you've had the same experience.

I brought a bin of excellent clothes into the store to sell. Brand labels. Roots, Mendocino, Zara, Free the People etc,
Some still had price tags on them. The young woman behind the counter gave me serious attitude when I ask her how the purchases worked. She told me she would go through the clothes and text me in about 30 min. She texted me in 5 min. Telling me the items were too old and they would not take anything. When I went through the basket it was evident she didn't even look at the clothes as they were folded precisely as I had pot them in the bin. If she was my employee that would have been her last day!

The staff her is extremely rude, The store is overpriced and the clothes are very used items. Store is always out of sorts, lack of organization. I would not recommend this place

AS A CEO of companies in Texas I don't think this store should be up and running. They have none brand shoes for $200 but when I sell my NAME BRAND SHOES they can only buy for $40 I paid $300 for these shoes and they said $40? THIS $#*! IS PITIFUL AND I WILL NOT STOP UNTIL I GET THIS PLACE SHUT DOWN! THIS IS A BAD BAD PLACE! They have to do better these shoes are not worth $200 scammers! Don't shop here or sell

I have tried twice now to sell my clothes to Plato's and they won't even look at it and "stop" taking stuff hours before they close. This is ridiculous and annoying. I have been selling clothes here for years and never had this problem until twice in one week I went two hours before close and they denied me to attempt to sell. The girl told me the first time they stop taking clothes an hour before they close to be able to process everything in the system which is understandable but today they stopped at 5 pm when they close at 9pm, which is ridiculous. You guys are losing so many customers because of this sell back system, it sucks.

The Plato's in Canton, Ohio always has something rude to say about the clothes, they're to old, outdated, worn out, etc... Half the stuff they sell is old, discolored, stained, loaded with animal hair, the shoes are so dirty, I'm not paying $30 for a pair of filthy shoes that I'd have to clean myself, I always make sure my clothes are washed & the shoes are as clean as possible. "IF" they do take your clothes you're lucky to get a few bucks, it's a slap in the face knowing they will turn around and sell it for a much higher price. I understand they have to make a profit, but this is just a rip off...

Very weird heard this place carried good stuff and went in there and almost everything is extremely used. What a waste time going there.

I took my good clothes to the store and they selected high brand clothing and gave me $6.50 for expensive clothing. I didn't expect that my items would fetch so little I felt cheated. They do not allow you to watch their evaluation process and they do not disclose the items they selected. I think it's not good business to deceive the supplier never again will I take anything there I'd rather give to charity.

My husband has lost a bunch of weight, so I brought in a whole laundry basket full of clothing -- mostly his. They bought about 10 pieces, saying most of it was "not trendy". We're talking about men's Columbia and LL Bean cargo shorts and Dockers polos in popular sizes. We're talking about my worn-twice Nike sneakers and a simple black denim jacket that didn't fit well. Whereas they did buy a college-logo sweatshirt that was at least 15 years old. I brought in a neat-as-a-pin basket full of freshly washed items, and they returned it higgelty-piggelty in a huge mess. Wasn't worth the effort.

I always have a great experience at Plato's closet in Hattiesburg, minus when one employee/manager is working. She gives me the blues!
My phone never gets a text message when she checks me in.
Right now she has told me she was finishing my order but the clothes are stacked on the table and have not been touched for 1 hour and 30 minutes while other customers are being checked in and out right in front of me! How rude! This kinda thing happens every single time she is working! I even believe she is management!
All the other girls are so super sweet and speedy.

I brought 37 shirts half with tags still attached and 5 jeans waited 2 hours for them to not buy anything! This is the 2nd time I have tried to sell to them with no success. Their prices are ridiculous. They only want high end items and pay you pennies for them. I will never visit any of their locations again. Shop Goodwill cheaper prices.

I called Plato's Closet last week and asked if they accepted men's clothing; I was told that they did. I was NOT told, however, that the store is for teens and young adults -- otherwise, I wouldn't have wasted my time going there today since I am not a teen or young adult. I had one container of jeans that don't fit anymore (brands like Versace and Levi's) -- not brand new, of course, but certainly not worn-out junk -- but they didn't accept anything, saying that items should be less than two years old. WHAT? This is a used clothing store? Even if I were a teen or young adult, I wouldn't waste my time shopping in this store after seeing the tacky items they had to offer. I very gladly left and took my clothes to Goodwill.

Overall everytime I go to Plato's in Ann Arbor, Grandville, Grand Rapids, I have always had very helpful staff. Very well informed and quick checkouts always happen. Always happy with my experience there also with the great deals!

I have only been there 2 times, but found numerous stains and even holes in items. Staff offered me $2 off an item priced at $25 because it had a stain right in the middle of the front of a pullover. Really!?! No point, waste of my time, I will shop anywhere else first.

Employees accused me and my friend of shoplifting. This place sucks I mean I don't think looking at sunglasses and jewelry is illegal- employees said that someone told them that they saw someone stuffing jewelry in pockets, me and my friend had been over by the jewelry for a while looking at everything. We got stopped on our way out. The fact that we are both minors (with an adult) makes everything worse, I don't think your $#*!ty employees should be accusing minors of shoplifting?

I took a box full of clothing where some things still had tags. Most items were from tj maxx. They took nothing writing the word pass on my receipt. As I picked up my bag, I noticed multiple bags of clothing next to mine with the word "pass." What's the point of a used clothing store that only takes items less than 2 years old. Then you see what they're selling and some of the clothing is completely worn junk. I don't understand at all but I will not waste mine time stopping there. If you need to sell, download Mercari!

Okay, what's the point in dropping off clothes for 45 mins then to come back saying you won't sell them? Don't waste my time, new items, new tags. Etc. It's okay, goodwill can have them and enjoy the donation. This place is a joke and so unprofessional.

They give you $1 and sell for $10, $15. I will never bring anything there again. They only buy nearly new items.