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PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
621
Neutral
0
Negative
11
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302
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How would you rate PlayerAuctions?

Reviews (2,915)

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Reviews that mention popular keywords

customer service (149) player auctions (143) credit card (69) phone number (24) customer support (74) game accounts (38) trading site (26)
Thumbnail of user milesc144
Australia
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

These guys are the boss when it comes to gold. Everytime I order here they always have it in stock. Just that the prices are very different for each seller so as a buyer, you have to strike a balance with price and the seller's level to be sure you get the best deal. Very happy and I plan to make this my constant source.

Date of experience: December 20, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the continued purchases and awesome review! Much appreciated, Miles!

Thumbnail of user oscarg610
Romania
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Fantastic job on the grinding service I really love all the effort they put into it. I'm honestly bad in the game and I rarely play, what they achieved in just a week is something I'd pull off in a month and that is if I'm lucky I'm able to play. 10/10 super recommended.

Date of experience: December 24, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the amazing rating and review! We're glad we're able to help you with your game, Oscar!

Thumbnail of user aarons2464
Delaware
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

Deal was done in just 30 minutes and the seller was an absolute expert. I almost messed it up by chatting ingame until he advised me to use the chat on Playerauctions instead to keep it private. We ended up dealing via the AH to avoid any traces and this is expert work!

Date of experience: December 22, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the awesome review, Aaron! Glad things worked out between you and the seller.

Thumbnail of user brzspamz
Georgia
1 review
0 helpful votes
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December 24th, 2024

Had to multiple new accounts because it declined for using my mother's card AFTER completing all the verification with her face in the ID photo and photo of card. Immediately banned the accounts the second they were created. Terrible experience. 0 stars.

Service
Value
Shipping
Returns
Quality

Date of experience: December 14, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Michael,

I sincerely apologize for the hassle. Unfortunately, payments done on behalf of other people cannot be accepted; we require the same user to pay with their own account and/or credentials and this is to avoid fraud or unauthorized use.

https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean

To this effect, duplicate accounts will also be closed. Please revert back to your old account and see if you can use a payment account under your name. If not that, we have Coinbase as an alternative; as long as there are no issues found, we do not require verification for Coinbase. We use ERC20 as the network and USDC or DAI as the coin.

Best regards,
Richard

Thumbnail of user dominics314
District of Columbia
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

The dispute process was a little too long for my taste but to be fair they did give me a full refund. It was a difficult back and forth but I already expected that things aren't going to be easy. The seller was incredibly stubborn and lied his way through it so I'm just happy that I was proven to be right.

Date of experience: December 23, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We appreciate the patience you've extended, Dominic. Disputes can be very complex at times and to ensure we arrive at a fair decision, we make sure to hear out both parties considerably.

We're grateful for the kind rating; thanks a lot!

Thumbnail of user carsonl63
Hong Kong
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

It's a nice shop whether your in for items or gold. Thing impress me the most is the availability so if you need something for a raid or event, you can get it same day. Very very good for gamers who do not have time to grinding...

Date of experience: December 2, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing your appreciation for the service, Carson!

Thumbnail of user gavinw185
Romania
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Made several orders for OSRS gold. The 2nd and 3rd one was much cheaper so I had no choice but to get them as well. Everything went well although I need to note that delivery times for each were different.

Service
Value
Quality

Date of experience: December 19, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for your continued purchases, Gavin. We hope you enjoy them!

Thumbnail of user garretts349
GB
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Hella good! I was browsing just to check out the site and didn't know you could get the gold in that amount for about $10+. For the price of about 2 coffees I was all set. Will be making another purchase once I burn through this.

Service
Value
Quality

Date of experience: December 2, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the positive feedback about your purchase, Garrett. Hope you enjoy it!

Thumbnail of user garyl3056
New Jersey
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Made a deal with cheaprsgolds and the transaction was flawless. The guy was ready to make the delivery as soon as I completed their verification. I'm actually ready to make another purchase this weekend. If you're on the market for OSRS gold, look no further than this guy. Easy 5 stars.

Date of experience: December 12, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the wonderful feedback, Gary! Happy gaming!

Thumbnail of user yann2009thecool
Virginia
1 review
1 helpful vote
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December 27th, 2024

This site is an absolute scam and a nightmare for honest sellers. I attempted to sell my account once in good faith and ended up losing both the account and the money. The buyer successfully accessed and even changed the email on the account (I have clear evidence of this), yet they falsely claimed I provided incorrect details. Despite presenting substantial proof to the platform, the dispute was ruled in the buyer's favor without any feedback or justification.

Not only did I lose the payment, but I also didn't even get my account back. The platform failed to protect me as a seller and completely ignored the evidence I provided. To make matters worse, there was zero communication or transparency about how the dispute was handled.

This site clearly favors scammers and provides no real support for sellers. If you value your time, money, and accounts, do not use this platform. It's a complete scam and a haven for fraud. I trusted the process, and I was left with nothing.

Service
Value
Shipping
Returns
Quality

Date of experience: December 15, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Pengu,

We apologize if this was not the decision you wanted. However, there was no "clear" evidence. The screenshots we received were from Discord, which is inadmissible for this case because we do not have jurisdiction there. Further, you sent screenshots that the email was changed; this is not indicative of the buyer's action because this can also be changed by the seller.

What we needed is objective proof that the account was taken and logged in by the buyer. You can do this by recovering the account and showing internal changes to it, showing that the buyer has taken it. We need to highlight that this account and sale are yours, and you are required to provide proof of its turnover.

You did not "lose" the payment because you did not sell this order. It was disputed. As for the account, if you are the original owner, you can request a recovery for this from the game team.

If you have more questions, you can email support@playerauctions.zendesk.com

Regards,
Richard

Thumbnail of user rileyu16
Lithuania
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

Easy to sell on this site. Only downside is the long 2 week wait for my money. Still it is safe and I did not get scam by buyers who are also very kind in this site. :)

Service

Date of experience: December 21, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for your patience with the disbursement process, Riley.

If you'd like to check the schedules for each order category and disbursement method, please check here:
https://support.playerauctions.com/hc/en-us/articles/115009859368-When-will-I-be-paid

Thumbnail of user williamk4611
Australia
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Seller was a doozy to deal with and gave me everything I needed to change the account. Now I'm gonna burn through everything this weekend lol gg Playerauctions

Date of experience: December 17, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing the positive experience you had, William! Happy gaming!

Thumbnail of user brandone996
Iceland
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Quite fearing for the order at the begining so I choose something cheap but it turns out to be a legit experience. Happy with it and I can say website is trusted.

Service
Value
Quality

Date of experience: December 19, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for your trust, Brandon. We really appreciate this. :)

Thumbnail of user logant720
Romania
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

It was simply amazing. Delivery was quick and it had all the information I needed. Account contents are also true to advertised. Seller was great to work with.

Service
Quality

Date of experience: December 20, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear this, Logan! Thanks a lot!

Thumbnail of user callumh63
Hungary
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

It was not 20 minutes and I was expecting this a bit... they ask for additional copies of my ID's but I think is because I use a fake address. After it they change it and my payment was approved. There was no problem with the order I receive and everything is correct... so new users just need to know they will be require to send ID's but the service is legit..

Date of experience: December 11, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for your trust and patience, Callum. We really appreciate this. :)

Thumbnail of user donl1017
Romania
1 review
0 helpful votes
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December 18th, 2024
Verified purchase

Overall a very safe experience buying gold. They make it smooth as possible without the fear of somebody running away with your money all because you get to check the order first which is a big leap for sellers. Happy with the purchase!

Service
Value

Date of experience: December 1, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind sentiments, Don! We are grateful for the kind review.

Thumbnail of user azzya
Algeria
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Not happy with the reply delay because I am waiting for that before I proceed with the order. At the very least, I can say good things about the order I placed which covers every positive aspect from pricing to delivery speed. I wanted to give 3 or maybe 4 stars but keeping it at 5 for now and will adjust this if it happens again. I am positive it was just a minor blunder and I'm being impatient too to be fair.

Date of experience: December 1, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the patience you've extended, Azzy. We do not take this for granted and will aim to be faster with our verification process.

Thumbnail of user samuelg1304
Romania
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

It isn't just a single thing but several things working together to make a good purchase experience. The speed of the delivery, the fair price and the professional attitude of the seller. Really thought the whole thing was a gimmick but it was legit. Just in time for the holidays too there be less grind and more raids lmao. Thanks.

Date of experience: December 17, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the wonderful review, Samuel! Happy gaming!

Thumbnail of user henryc1809
Portugal
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Ad says it had 100+ skins and when I opened it what it really had was more like 130+. Super cheap and I got all info too! Secure deal and would not have it any other way!

Date of experience: December 12, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Awesome to hear this! Thanks a lot for sharing this positive experience, Henry!

Thumbnail of user masont128
New Zealand
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

They were very careful with handling the order and made sure to use the chat at PlayerAuctions. I avoided ingame chat and mentioned this to the seller who followed it. Really good. They are very experienced and can be relied on to do discreet trades.

Date of experience: December 16, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to know the seller was able to fulfill your instructions! Thank you very much for sharing this, Mason.

Thumbnail of user riks37
MD
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Honestly a lot of difficulties for a first time user... but at the same time, I understand. Security is a trickt thing but this site does a good job altho it can be difficult for new users. For the orders itself they are very good and all delivered correctly without any mistake in infos... overall I still recommend Playerauctions js be prepared to send them ID's on your first order and if your OK with that, you can get good deals...

Date of experience: December 9, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We apologize for any inconvenience, Rik. If you wish to to place another order, rest assured, using the same verified payment account means that you won't need to verify again (as long as there are no changes with your payment account). Thanks a lot for the positive rating!

Thumbnail of user everettk56
Germany
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Amazing experience from start to finish.

First, the price is very good. You can even get a better deal the higher the amount of gold that you buy and it seems to work for every seller.

Then comes the bonuses given by sellers. This is the third time I bought from the same one (only because of convenience) and as a "loyalty" bonus they gave me extra 20%. It's not a big deal in terms of monetary value but this is a welcome addition!

It has been very good using it and I plan to buy more before the year ends XD

Date of experience: November 25, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Awesome to hear this, Everett! Thanks a lot for sharing it with us and we hope you enjoy your purchases. :)

Thumbnail of user brycet107
Romania
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've only started buying gold this year because I'm getting older and finding less time to grind. These days I'd rather raid and run dungeons instead so that's what I'm doing while getting some gold here every now and then. Works nicely and the price ain't so bad. Some times their even cheap if you look at slightly lower level sellers. Great site.

Service
Value
Quality

Date of experience: November 24, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind feedback and trust, Bryce!

Thumbnail of user adamf1624
Romania
1 review
0 helpful votes
  • Send Message
November 28th, 2024
Verified purchase

Their ticket staff named Melissa heard out my requests. It took a day yeah but she did get my account back up and running and there were no issues with the purchase I did next. Pays to be patient I guess. 😄

Date of experience: November 18, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the patient communications on your part; we really appreciate that, Adam.

Thumbnail of user phillipd550
Romania
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

Waited for pay day before I could get the account because it was a big purchase. I finally did it and it did not disappoint at all. Using the account for 3 days already and it's jam packed with rares xD

Service
Value

Date of experience: December 3, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Glad you were able to find an account you wanted, Philip. Many thanks for the kind review and rating!

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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