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PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
621
Neutral
0
Negative
11
View ratings trends
302
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Reviews (2,915)

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Reviews that mention popular keywords

customer service (149) credit card (69) player auctions (143) customer support (74) phone number (24) game accounts (38) trading site (26)
Thumbnail of user brianc4032
New York
1 review
0 helpful votes
  • Send Message
March 10th, 2024
Verified purchase

Order went by so far and the security was top notch. Happy using it!

Date of experience: March 10, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We're quite happy with this, too, Brian! Thanks a lot.

Thumbnail of user asdfasdfa3
Greece
1 review
6 helpful votes
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August 16th, 2017

Stay away from this site at any cost if you are a seller!
When you sell your item on this site the money from the buyer goes to the site as middleman, and you will receive your disbursement after 2-5 days only if you have no pending disputes in your account, for example what happened in my case, i had over 10 successful orders and i was waiting for the disbursement day, meanwhile a buyer who had paid extra 100% of price as +1 year insurance for a lol pbe account and buyer came after 9 months back to me because riot disabled his account, so he asked for refund or replacement something that is crazy to ask comparing the price i sold it then and the price i sell it now, so well the buyer disputed after 9 months of purchase, and playerauctions are holding over 10 disbursements of my succesful orders which in total are over 100$ and the order that buyer disputed is only 6,5$, i waited 2 days expecting that playerauctions will reduce this amount from my pending disbursement but they didn't so i sent them back the required amount on their paypal account support@ playerauctions.com and i sent them the transaction id in support ticket expecting them to send me my disbursements, after 4 days they responded me with a message telling me that i have to pay the exact amount on paypal but on their other account fees@ playerauctions.com in order to refund the buyer, while they have not refunded the first transaction on paypal which i sent them the required amount.

So in conclusion i have sold 14 accounts and they are holding my disbursements for all of them (over 100$) while i have already refunded the amount(6.5$) for the issued order.

Also it's crazy to see their supports response time taking over 3-4 days while their fees are totally scam as you can see

Currency and Items: 9.99% + $0.99
Accounts: 11.99% + $0.99
Power Leveling: 14.99% + $0.99
CD Keys: 4.99% + $0.99
CSGO Skins: 4.99%

Disbursement Fees
PayPal also adds a 2% fee on disbursements.
Skrill = 2% + $0.50 per disbursement.

Which results from 12$ sale you end up taking 8$ disbursement
Which is 4$ fees for just by doing nothing, all this money from fees and they don't have a freaking legit system in case of refunds to finish misconceptions easily, even response times for support tickets are unacceptably slow for the amount of profit they receive.!
So if you are a seller AVOID this SCAM "marketplace" at any cost!

Date of experience: August 16, 2017

Thumbnail of user matthewl30
New Jersey
1 review
7 helpful votes
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April 24th, 2015

Gold seller uses stolen World of Warcraft gold to fulfill deliveries. Will cause your account to get flagged as well as not receiving currency that was paid for. Playerauctions support did nothing in over a week with no communication to update on the situation.

http://i.imgur.com/HoFWKkW.jpg - received 1 hour after delivery accompanied with this email.

"Greetings,

Account Name: WOW1

We are writing to notify you that a character on the above World of Warcraft account has received gold from another player known to be associated with exploitive activities, such as in-game scams or account theft. After a thorough investigation, we have determined that the gold provided to this account was originally stolen from one or more other players. That gold has been removed from this account and returned to the rightful character(s).

Account Action: Notification
Gold Removed: *******. 62

Our policies on stolen virtual goods such as gold apply to any player who either knowingly or unknowingly received in-game currency or other items that were originally acquired through scams, account theft, or other fraudulent activities.

Third-party companies that sell World of Warcraft gold or other virtual currency for real-world money operate in direct violation of the game's Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html). These companies frequently employ exploitive practices in order to acquire the gold they sell, and players who choose to buy gold and support these companies can be subject to account action, including the removal of the purchased gold or other goods.

Additional information on the negative impact of purchasing gold, as well as some important information on how you can protect your account from theft, can be found at: http://us.battle.net/wow/services/anti-gold/.

Any appeals concerning the above account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://us.battle.net/support/en/article/account-administration-overview. To contact Account Administration directly, please submit an online ticket through Battle.net: https://us.battle.net/support/ticket/submit.

Regards,
Blizzard Entertainment
http://www.blizzard.com/support"

Week with no responses from playerauctions, gold seller still going on website.

Tip for consumers:
Be very careful using this site to purchase in-game items. May cause your accounts to be flagged or suspended while not receiving what you paid for.

Service
Value
Shipping
Returns
Quality

Date of experience: April 24, 2015

Thumbnail of user kevo8
Romania
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Transparent fees. No hidden fees and J was charge exactly. Order was also correct.

Date of experience: March 4, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the affirmation and kind rating, Kev.

Thumbnail of user pauls5511
Malaysia
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

And nice staff too. And nice sellers. Most importantly the order is nice too. =D

Date of experience: March 6, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the nice review, Paul. :)

Thumbnail of user erniet42
TW
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Just tried them and ended up liking the service. I plan to check out more offers soon!

Date of experience: March 7, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for choosing us, Ernie! Much appreciated!

Thumbnail of user matthewo14
California
1 review
3 helpful votes
  • Send Message
June 5th, 2014
Verified purchase

Was easy, cheap, and got my account fast. Will recommend to all my friends!

Date of experience: June 5, 2014

Thumbnail of user cou
Australia
1 review
3 helpful votes
  • Send Message
December 15th, 2018
• Updated review

That's how your staff replied me.
"Thank you for your patience.

Upon checking the order ID provided, it appears that this dispute was deliberated and decided in favor of the seller.

We understand that this may not be the response that you were hoping for. It was a tough decision for us but the dispute process is in place in order to deliberate disputes in a fair, reasonable and time bound system.

We appreciate your patience and understanding.

Sincerely,

Catherine"

What a joke! The seller sold a "botting boosting level up account" to me, then after 15 days got banned.
Also, your staff told me without " any conclusive proof" I got the reply from ROIT which also confirm that account was using "botting" to level up which causes the account got banned.
Here is how RIOT replied.
" solomochi (Riot Games Player Support)
Dec 11,1:22 PM PST

Hey there,
Looking into your account here it looks like the account was banned for botting :/ This can really ruin the leveling experience for new players and because of this there's not really anything I can do for the account here. In addition the use of unauthorized 3rd party programs itself is a bannable offense. I'm not able to disclose any specifics on how our investigations are held as it might compromise our future investigations.
I know it's not the best news, however, if anything i said was unclear i'd be happy to clarify for you.
Hopefully, that clarifies things for you and if not I'm happy to go over anything you have might questions about.
Solomochi

Riot Games Player Support

Warding saves lives <3"

I don't care how much money spent on the account, Just feeling be tricked on your website.
And yet, your website only cares the sellers' benefits which might be your benefits as well.
IT IS TOTALLY UNRELIABLE WEBSITE.
I should remain people DO NOT BUY ANY ACCOUNT on your website. As accounts have a high risk to get banned and no protection for the buyers!

* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 12, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Co/Jiajun,

I sent you a resolution for this through private messaging. We hope you find it satisfactory and find it in your heart to resolve the review following that. If you have further concerns or questions, please write back to our private message to you, and I would be happy to help.

Once again, I sincerely apologize for all the trouble and inconvenience you experienced. Thank you very much.

Best regards,
Richard

NEVER EVER USE AND TRUST THAT WEBSITE
December 11th, 2018
• Previous review

NEVER EVER USE AND TRUST THAT WEBSITE!
THEY ARE SELLING "WILL GET BANNED" ACCOUNT TO PEOPLE.
AFTER THAT THEY WILL NEVER EVER PROTECT THE BUYERS, ONLY CHEAT OUT OF MONEY!

Date of experience: December 10, 2018

Thumbnail of user brandonv9
California
1 review
2 helpful votes
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March 30th, 2017

Fast and Very Reliable! Will definitely buy more accounts and items from this site!

Date of experience: March 30, 2017

Thumbnail of user abell29
Singapore
1 review
0 helpful votes
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October 9th, 2014

Hi! This business is reliable and good! Smooth transaction for my payment and order!

Date of experience: October 9, 2014

Thumbnail of user ernestf108
Philippines
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Good, I can recommend it. Pretty good resource for any FF stuff you need.

Date of experience: March 31, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind recommendation, Ernest!

Thumbnail of user nickyb71
Philippines
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

There my go-to platform for buying accounts. Never had any issues with my purchases.

Date of experience: July 5, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the kind review, Nicky!

Thumbnail of user haroldu90
Philippines
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Good and recommended place to get your gold from. Provides professional and discreet service.

Date of experience: March 12, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind words, Harold!

Thumbnail of user jasonf1184
Philippines
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

Legit gold traded privately with no issues at all. Great communication with the seller.

Date of experience: March 17, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive review, Jason.

Thumbnail of user dennisw1333
Qatar
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Great experience buying from these guys

Transaction was super smooth. I have no complains!

Date of experience: March 5, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind words, Dennis!

Thumbnail of user chasem180
Finland
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Great facilities to ensure a secure and proper trade. I will use it again.

Date of experience: March 5, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the support, Chase.

Thumbnail of user jonezya1
District of Columbia
1 review
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase

My order was completed really fast. Payment was secure and I was charged correctly

Date of experience: February 28, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Great to hear this; thanks a lot, Jonezy!

Thumbnail of user danielt144
California
1 review
9 helpful votes
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January 21st, 2018

Great Site, Great Customer Service, and as Always Its 100% safe especially with all of their safeguards to protect buyers, as well as sellers!

Date of experience: January 19, 2018

Thumbnail of user ronanh25
Ronan H.
Maine
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Went in for a quick fix of gold and that's what I got. No issues or any other drama.

Date of experience: March 3, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the order confirmation, Ronan. :)

Thumbnail of user marcol217
Nebraska
1 review
0 helpful votes
  • Send Message
February 15th, 2024
Verified purchase

Thank you for attending to ticket *******, you guys are the best

Date of experience: February 15, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

You are absolutely welcome, Marco. Thank you very much for the kind feedback!

Thumbnail of user andersonw39
Bulgaria
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Happy with order, no complains here. Cheap price too and could not find a better deal.

Date of experience: February 27, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear about this, Anderson; thanks a lot.

Thumbnail of user adamg1284
Chile
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

I placed 3 orders so far at the start of 2024 and happy to say they were all great.

Date of experience: February 25, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the continued orders and support, Adam!

Thumbnail of user codya12
Virginia
1 review
0 helpful votes
  • Send Message
June 17th, 2016
Verified purchase

First time on Player auctions and it was really fast and safe it felt like, multiple ways to pay

Date of experience: June 16, 2016

Thumbnail of user ianb972
Serbia
1 review
0 helpful votes
  • Send Message
January 3rd, 2024
Verified purchase

It was a solid and fantastic experience. Nothing bad to say about it!

Date of experience: January 3, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the wonderful rating, Ian!

Thumbnail of user brandonf526
Illinois
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

Everything was as described from amount to price to delivery time. Honestly amazing.

Date of experience: September 17, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive order confirmation, Brandon!

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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