- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
PlayerAuctions has a rating of 4.4 stars from 2,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Thanks a lot for the awesome and affordable offer. Gonna buy more in the future, thanks and GG.
Date of experience: January 29, 2023
Thanks a lot for the positive review and trust, Jean.
I buy and sell on this site and it's great.
I receive my orders and payments very quickly.
Date of experience: July 30, 2016
I'm confused about when the seller comes to me and gives me the gold
Date of experience: December 30, 2014
It was amazing and flawless. 10/10 would do it again
Date of experience: June 24, 2014
Arranged a custom order from a seller and everything went well. Seller is professional.
Date of experience: July 30, 2023
Thank you very much for the positive feedback. Enjoy the order, Eddie!
Awesome website great company awesome experiences very trust worthy!
Date of experience: October 5, 2016
NEVER USE THIS COMPANY. Waiting forever for for verification. No replies from customer service. NEVER NEVER NEVER use this company
Date of experience: May 24, 2020
Hello Chris,
I checked and your order was already canceled; you will be getting a full refund for this anytime this week. I'm very sorry for the long wait and if you decide to purchase again, we'll get back to where our team was with the verification so your payment account can be validated.
Best,
Richard
Nice site, no soucis delivery fast, i approuve this (sorry for my english, im not english speaker)
Date of experience: December 7, 2017
I would highly discourage buying anything from this website because although it may look safe with insurance, the customer support service really does not serve much justice. I would suspect that there are many shady sellers as I was not the only one that have faced this issue. My current Warframe account is suspended due to a negative platinum (premium game currency) balance because one of the sellers was fraudulent (the seller either used wrong card information sourced the platinum illegally). If anything happens with the product or transaction of an item, they will most likely direct you to terms and services (which most people do not read before they go in), but here is my emphasis:
"6.3 - PlayerAuctions does not represent the Seller or the Buyer in specific transactions, nor does PlayerAuctions act as an agent for either Seller or Buyer. PlayerAuctions does not control and is not liable to or responsible for the quality, safety, lawfulness, or availability of the products or services offered for sale on the Site, the ability of Sellers to complete a sale, or the ability of Buyers to complete a purchase. Users are hereby made aware that there may be risks of dealing with other Users acting under false pretenses. PlayerAuctions uses several techniques to verify the accuracy of the information our Users provide to us when they register on the Site. However, because User verification on the Internet is complex and problematic, PlayerAuctions cannot and does not confirm each User's purported identity. We encourage you to use the various tools available on the Site, as well as common sense, to evaluate with whom you are dealing.
6.4 - Assumption of Risks. Each User acknowledges that it is fully assuming all Transaction Risks when using the Site to conduct transactions, and that it is fully assuming the risks of liability or harm of any kind in connection with using the Site. Each User agrees that PlayerAuctions shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions, or expenditures of any kind that may arise as a result of or in connection with any Transaction Risks."
Basically the two clauses are saying that "just do it on your own and if you get screwed, it's your fault." Playerauction is merely a platform for people to exchange, and does not insure anything. With these two clauses in the terms of services, it really does not justify buying anything from this platform.
I gave them substantial information and evidence to support my claim, but the customer support service gave me jack.
Date of experience: March 30, 2019
Hello Tony,
We checked on your order and unfortunately, this cannot be covered by PlayerAuctions as the confiscation of the platinum was initiated by the game company. Moreover, we did not receive any evidence from you that points to the seller as the one at fault --- we would need that in order to validate your claim. Our doors are of course always open; If you are able to acquire proof that your seller was at fault for this, kindly send it to support@playerauctions.zendesk.com so our staff can take care of the case for you.
Best regards,
Richard
1 order = 1 guy happy:)
I try one other order now
Date of experience: December 19, 2016
Very easy to use, quick and easy.
Seems very safe and reliable too.
Date of experience: January 4, 2015
Went by without any snags or issues. Totally awesome gold site! :D
Date of experience: November 28, 2023
Thank you very much for the positive review, Erick!
Just that. And I would like to say there was never any problems. So thanks.
Date of experience: November 29, 2023
Thank you very much for the kind rating and order confirmation, George. :)
Fantastic gold purchase. The seller was great to work with, absolute 5 starts for me.
Date of experience: December 6, 2023
Thanks a lot for the kind rating and review, Taylor. :)
Amazing transaction. Perfect from start to finish and I cannot say anything bad about this. :)
Date of experience: November 16, 2023
Thank you very much for the positive feedback, Benny. :)
Felt assured and secure all the way. It completed without any mistakes whatsoever.
Date of experience: November 20, 2023
Thank you very much for the kind feedback, Chad. :)
Hell yeah accounts are good hell yeah buy lots of accounts hell yeah.
Tip for consumers:
hell yeah
Date of experience: August 30, 2016
At first, I thought this site was totally legit and I was excited to re-enter the OS Runescape journey with a bit of a head-start. As you are scrolling through the supply of accounts, there is a lot of variation in kinds of sellers and accounts which makes you think some are legit and some are obvious scammers. I bought 1 account at first without instant account information, had to wait too long for the login and I disputed the sale, no problem there. The 2nd account was a more experienced main, with loads of event items and the seller was a friendly guy. Played the account for +- 2 months, when I received the "we suspect your account was stolen" message on the login screen. I looked in my mailbox and there were many requests to recover the password, something was wrong. I went back on PA and tried to contact the seller, who disbanded his PA account. "LUCKILY" I purchased the 7.99 insurance plan to reclaim the amount you paid if you get scammed, right?!. This is where the real pain began. As all of the prior events happened, I was keen on making screenshots of everything to prove the account had been reclaimed and therefore sufficient reason for a refund according to their own guidelines. I've read the FAQ multiple times to make sure I provide sufficient evidence to win the dispute, after all, it is quite impossible to lose a dispute against a disbanded PA account, RIGHT?! Boy was I wrong... Normally a dispute is settled within 24 hours and the appeal is granted if no counter evidence is given so I was quite confident I'd get my 140 back. After 24 hours, the disputed was settled, yay!. In favour of the seller. Not a single reason was given for ruling in favour of the seller, and there is no way of appealing such a decision, made by the system. Don't pay for the insurance plan, you are paying for clicking ONE button, not getting a refund either way, getting no explanation, feedback or further steps to provide the right evidence. This is exactly what I told Catherine of PA's support, which kept directing me to the site to settle the dispute with the seller, after I told her at least 5 times his account was disbanded and unreachable. I sent all possible screenshots I was capable of taking and giving an explanation. I have sent at least 6 or 7 emails to try and get my refund, I even asked to get in touch with someone else because she obviously didn't grasp what was going on or she didn't want to understand it. I started mailing the support desk in June and the issue is still not resolved, the support kept telling me to follow the proper procedure which is settling the dispute with the seller, which is NOT on PlayerAuctions anymore! I wish there was someone else who could help me, this is such bullocks.
Tip for consumers:
Just don't
Products used:
Account sale
Date of experience: June 29, 2019
Hello Julian,
I'm very sorry the case turned out this way. I was able to check on your case and found out that unfortunately, the evidence we received from you is insufficient. We have tried to contact your seller many times but he was unresponsive. In the end, even without compelling evidence, we decided to suspend him on the site — at the very least to prevent him from earning more with his practices.
If you need further help or if you have other questions, please contact support@playerauctions.zendesk.com.
Best,
Richard
Got everything done in less than 1 hour. Ultra smooth with good communication. Best gold site.
Date of experience: November 6, 2023
Thanks a lot for the kind rating and for choosing us, Roberto. :)
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you very much for the kind feedback, Julian!