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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
621
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,915)

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Reviews that mention popular keywords

customer service (149) credit card (69) player auctions (143) customer support (74) phone number (24) game accounts (38) trading site (26)
Thumbnail of user owenb266
Colorado
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

Ain't easy to grab these items myself and for a little under 20 bucks, they have it in spades here. My only regret which I think many people would of probably said by now is that I only found the site recently lol.

Service
Quality

Date of experience: January 5, 2025

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for choosing us, Owen! Hope you enjoy using your new items.

Thumbnail of user gabriels1364
Greenland
1 review
0 helpful votes
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January 22nd, 2025
Verified purchase

Had difficulties getting my payment approved and what was supposed to be minutes became an hour. Eventually I got through it and the ensuing service was very good. Fast and also fairly priced. At the very least they were kind to talk to and I was updated every now and then. I just hope it's true this is only done once because I really plan to make more orders and I don't want to do those again.

Value
Quality

Date of experience: January 5, 2025

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We're sorry for any inconvenience; our team may require additional information if there's any mismatched information. In your case, the billing address was different, so we had to ask about it.

Thank you very much for your patience, Gabriel. And yes, if you need to buy another offer, the same payment account won't need verification again as long as there are no changes.

Thumbnail of user edwardd1887
Romania
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

I had not known about this site until a year ago when I had to cut down on gaming hours. I had to get my items and gold another way and I found their Reddit page which led me here. I have made 3 purchases so far and everything is going well. No scams or anything and I made sure to pick level 5 sellers to do the job. Worth it.

Service

Date of experience: December 31, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for this kind review, Edward! We really appreciate it. Happy gaming!

Thumbnail of user jackieq112
Florida
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

I have become both buyer and seller here and both are convenient as user, but I like being a seller more since I sell excess gold as my side hustle. The site makes that possible. My tip is to be careful of fake users who will ask you to chat outside the site. It never a good idea...always.

Date of experience: January 6, 2025

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the positive feedback and for the tip you shared here, Jackie. Much appreciated.

Thumbnail of user jasonm5597
Romania
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

This is a deal for a Fortnite account and it promised a Travis Scott skin. For some reason, it never had one and before I could even dispute it, the seller came forward and apologized. He replaced it lots more in the locker and also with the BP already paid for (the other one isn't) at no extra cost. I mean a mistake is a mistake, but it was pretty nice of the fella to not wait around and "find out" and I ended up getting something better!

Date of experience: January 3, 2025

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for sharing this positive review about your purchase, Jason. I'm glad it never went to a dispute and that the seller was already willing to replace it. :)

Thumbnail of user lilw15
India
1 review
1 helpful vote
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December 29th, 2024

Player auctions is a scam i contacted them about my stolen account (ticket *******) and they are refusing to help. The seller who stole my account is reselling it again and i provided all proof to their team and they still did not help. They are a scam and wont help if your account gets stolen unless you have bought the 1 year guarantee protection plan.

Tip for consumers:
can i pls get a refund

Products used:
fortnite account

Service
Value
Shipping
Returns
Quality

Date of experience: December 18, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello, Lil,

The team did their best to assist with this even with the absence of after-sale protection. However, without incriminating proof, we cannot take decisive action.

Please note that our services come in the form of facilitating and securing your trade at the time the order was placed. You are buying from other users; PlayerAuctions is a middleman. We provide assistance after the sale has been made in the form of the after-sale protection process and this requires compelling evidence.

Our terms for it are specified here: https://support.playerauctions.com/hc/en-us/articles/4402691743257-How-does-after-sale-protection-work

If you have additional concerns, please send a message to your ticket.

Best regards,
Richard

Thumbnail of user chrisd4209
Australia
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

For the 1st one I had to cancel because they do not allow you to use your parents cards. I was bummed out but then I also understand the restriction. I used Coinbase on the second try and the only annoying part is having to pay a Coinbase fee, but I really wanted to get the account so I continued and thankfully, that was the last of it and the rest was fast and easy.

Date of experience: December 29, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

I'm sorry for any inconvenience, but due to strict security processes, we only allow payments with the same name as the PlayerAuctions account holder to avoid any instances of unauthorized use.

I'm glad you were able to use a working payment account. Thank you very much for your patience with this, Chris.

Thumbnail of user victora922
District of Columbia
1 review
0 helpful votes
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January 18th, 2025
Verified purchase

Wasn't sure what to make of the service before but I've placed several orders already since December and none of them had any problems. It's as genuine as it gets. Make sure you browse it carefully because the prices aren't the same for everything, it depends on the seller posting it.

Service
Value

Date of experience: January 8, 2025

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for your continued purchases and trust, Victor. :)

Thumbnail of user stefanosg4
Greece
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

There was some delay the order is suppose to be 1 hour but it became 3...not the site's fault but still annoying on part of the seller who false-advertised the offer. I still receive the correct amount but dropping 1 star for the delay. One day I will get back with a 5 star if the next orders are on time...

Date of experience: December 4, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We totally understand. Just to let you know, if you are unhappy with an undelivered order, you may cancel it to receive a refund as long as the seller's delivery guarantee has already expired. That said, it may not be the most ideal decision so this will depend on you.

Thanks a lot for still giving us a positive rating about this, Stefanos.

Thumbnail of user mikeyn11
Romania
1 review
0 helpful votes
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January 18th, 2025
Verified purchase

Would have been an awesome account but the email turned out to be a dud. At the very least they refunded me, but I'm taking a break from this for now. Thanks at least...

Service
Value
Returns

Date of experience: January 7, 2025

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We apologize for any inconvenience. I'm glad our systems worked to protect you, and in an ideal world, all account trades would continue 100%, but the reality is that these things can happen and it's what our site is for.

You're welcome; thank you as well for the kind rating, Mikey.

Thumbnail of user hudsonm77
Georgia
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Smooth and easy. Most important thing for me is the selection of accounts. You don't need to settle on a bad one and there are lotsa good ones.

Date of experience: December 20, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing this wonderful review, Hudson. Much appreciated!

Thumbnail of user franklinm284
GB
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

Made a series of purchases back in December and I just can't get enough of it lol

They are always fast and always available. Perfect for MMO players who do not have a lotta time to grind!

Date of experience: January 2, 2025

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the continued purchases, Franklin. Hope you enjoy them all!

Thumbnail of user calm83
Canada
1 review
1 helpful vote
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January 2nd, 2025

Watch tf out with these people scam artists tryed to change it after canceled to buy the same thing but cant they want me to pay again f that no way im doing that then they ask for id and a picture of your bank card dont buy from this site ever i wont ever be back to this site EVER its the worst site ive used save yourself the hassle and buy with g2g or kingboost even husky boost

Products used:
tryed buying mount

Service
Value
Shipping
Returns
Quality

Date of experience: December 23, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Cal,

We cannot "take" the money because it's not authorized yet. The amount of money is charged because you placed an order. As for the verification status, we have that to secure the payment and ensure we're receiving it from its authorized owner. This is to ensure no fraud or unauthorized use is happening.

You may read about our process here:
https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean

Rest assured that you will be refunded for the canceled order.

Regards,
Richard

Thumbnail of user kalii6
New Jersey
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The trade is 10/10 smooth and easy. Communication is very good and I receive both email and chat updates, even for small things like my payment is done and delivery is ready. I will visit you guys again!

Date of experience: November 24, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for the wonderful review and support, Kali!

Thumbnail of user declanr31
Declan R.
Illinois
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

Leveling service was absolutely right on. They were trustworthy and they worked fast on my request. They provided constant updates letting me know how long I needed to wait until it was done.

Service
Value
Quality

Date of experience: December 30, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing your positive experience with the boosting service, Declan.

Thumbnail of user dominict185
TW
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I am not new to these sites and I have used them a lot over the pass few years, but Playerauction is my favorite so far simply because of good sellers like haidi or cheaprsgolds. They do very good gold services and the prices are always good. I realized late that you can "bulk purchase" the amount which causes a few discounts and ever since I found out I saved a few more...

Date of experience: November 27, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the continued support and purchases, Dominic. We really appreciate this.

Thumbnail of user samuelh1470
Romania
1 review
1 helpful vote
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November 23rd, 2024
Verified purchase

I had issues on the first order and almost had to give up but the seller and their staff collectively assisted me to complete the payment. It seems they send an email that you need to "verify" first which appeared daunting (but was actually easy). I've made a second order since then and the site is great to use, really secures your deal and hooks you up with amazing sellers.

Date of experience: November 13, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

That is correct, Samuel - payment verification is done across the board for any new payment. Thank you very much for allowing us to complete our security process.

https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean

Thumbnail of user neilk307
Romania
1 review
0 helpful votes
  • Send Message
December 6th, 2024
Verified purchase

For my order I only needed gold but it's impressive to see that everything for the game I play is serviced here. Items, check, power leveling, check, even skill boosting, all check. Nice site and I plan to come back.

Service
Value
Quality

Date of experience: November 21, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Neil. We hope to see you again!

Thumbnail of user trentg100
California
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Thanks to this site I found out these deals are possible this way but with the added security that you can check the order first. Planning to use it again.

Date of experience: December 9, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind review, Trent. Hope you enjoy your purchases!

Thumbnail of user nesm3
Cyprus
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Only one order but already impressed about speed and price, I am planning to buy more from the same seller!

Service

Date of experience: December 24, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind feedback and support, Nes. :)

Thumbnail of user colinb632
GB
1 review
0 helpful votes
  • Send Message
January 9th, 2025
Verified purchase

Had the skins I wanted for a long while now and it was easy. Highly recommended accounts store if you want great value!

Value
Quality

Date of experience: December 23, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind review and rating, Colin!

Thumbnail of user vincentl1103
Singapore
1 review
0 helpful votes
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December 7th, 2024
Verified purchase

All of my canceled orders are refunded correctly. You may be wondering why I begin my review like that lol so I was using my parents cards but I need to clear I have their permission so they blocked the payment and refunded me. While it was annoying, I can also see why they do it.

Once I was able to get my own Visa debit, the purchases worked so all in all they take security very seriously. The purchases are fine and in fact all are great purchases!

Value
Returns

Date of experience: November 22, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for your patience with this, Vincent. This is correct; for security reasons, we cannot accept payments under different names. It has to be the user's exact name. We're glad you're able to find a working payment account and if you have any questions, just email us like you did before. :)

Thumbnail of user alm837
AE
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

I could not figure out how to pay and my orders were declined but when I change my card it works. Not sure what caused it maybe a different name but it work after I talk to their staff and advise me to change card..

Date of experience: November 17, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for your patience with this, Al. The first one didn't work because the card is not in your name. The second one is already verified so please use that one in case you need to purchase again.

Thumbnail of user zandyn1
Serbia
1 review
0 helpful votes
  • Send Message
December 27th, 2024
Verified purchase

Love the process, very secure for sellers like me and they have expert features: order feedback, seller level and access to MANY buyers. Love it and I will use it again to sell more!:-)

Service
Value
Quality

Date of experience: December 10, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for this, Zandy! Hope you have continued success with your orders!

Thumbnail of user elfiey
Turkey
1 review
0 helpful votes
  • Send Message
November 20th, 2024
Verified purchase

Made correct and good decision after buyer attempt to scam me. He complain that account is not right delivery but he sent fake screenshots. I show video of correct delivery and PA team helps me with it. Thanks to your team it make selling on your site very comfortable!

Date of experience: November 10, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for your patience with the process, Elfie. We absolutely appreciate all your effort with this.

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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