• Bookmark

    PlayerAuctions

PlayerAuctions

Write a Review

Overview

PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
624
Neutral
0
Negative
11
View ratings trends
302
See all photos
How would you rate PlayerAuctions?

Reviews (2,920)

Rating

Timeframe

Other

Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user altaires
Philippines
1 review
0 helpful votes
  • Send Message
May 7th, 2023
Verified purchase

Bought something from a seller named "Xlib" and I'm happy to say things went well. No scam, no BS, everything was done easily in under an hour.

I will be coming back, thanks.

Date of experience: May 7, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot, happy to hear about the smooth experience you had, Altaire! :)

Thumbnail of user charlesl1601
Philippines
1 review
0 helpful votes
  • Send Message
November 30th, 2022
Verified purchase

I love the escrow system they have, it essentially has everything you need - cancel, confirm, dispute, then every order progress sends an email. This the WAY to do game trades.

Date of experience: November 30, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks so much for the huge appreciation, Charles!

Thumbnail of user ollyspencet
Philippines
1 review
0 helpful votes
  • Send Message
September 23rd, 2022

Order was handled nicely. No complains from my end. I use card to pay and it ask for test charge, slightly difficult need accurate amount but after that, order is smooth.

Tip for consumers:
Check your email right away for their inspection, message seller as soon as you complete payment

Products used:
Final fantasy Xiv gil

Service
Value
Returns
Quality

Date of experience: September 21, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for being patient with the card veto process, Olly. We hope you enjoy your purchase!

Thumbnail of user oscarb216
Philippines
1 review
0 helpful votes
  • Send Message
November 23rd, 2022
Verified purchase

Order was really smooth and the security provided by this guys is top notch. Theres no better way to buy online game stuff than this and you can count me as a satisfied customer^^

Date of experience: November 23, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind words and appreciation, Oscar!

Thumbnail of user brianu5
Michigan
1 review
3 helpful votes
  • Send Message
July 25th, 2017

Always trust this site, they protect buyers and sellers. Never had an issue. Support is a little slow now without live chat though sadly. Bring it back and make it great again.

Date of experience: July 25, 2017

Thumbnail of user adils10
GB
1 review
3 helpful votes
  • Send Message
June 7th, 2014
Verified purchase

Player auctions is very helpful, its the only RMT site i actually feel comfortable making gold purchases and whatnot they give you full security and guarantee your money back if anyone decided to something wrong their customer service is amazing they keep in touch constantly and are very helpful i am a PA user 4 life thanks soo much^^

Date of experience: June 7, 2014

Thumbnail of user androsb
Philippines
1 review
0 helpful votes
  • Send Message
July 25th, 2023
Verified purchase

My order was super smooth. I think their best feature is the low prices and sellers are competitive about this. As a buyer you get to enjoy gold as cheaply as possible.

Date of experience: July 25, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind review and support, Andros. :)

Thumbnail of user thes341
Australia
4 reviews
9 helpful votes
  • Send Message
February 7th, 2022

*WARNING*
If you are under 18 and a gamer you cannot transact on PlayerAuctions. (Lol)
Its buried in theirTerms they know nobody reads - working as intended. They will verify your bank acct with micro-deposits, email, even allow a small sale and then... bam.
They will happily hold your funds on any purchase. For everyone to earn interest on of course. Similar to the racket EBAY runs nowadays... Any excuse to hold.
No effort was made AT ALL by playerauctions to complete the sale, even after harvesting an over 18s information. That process was purely to invalidate the sale. Begs the question wether all the accounts listed for sale actually exist.

If so, I feel sorry for the seller, who was protected from getting a sale and probly isnt even aware. No share of the interest either I bet lol.

Very poor experience. Best to avoid, unless you like your money going in circles through the banking system, whilst receiving no goods.

Tip for consumers:
Avoid unless you like being held to ransom.

Products used:
None. As none were provided after money captured in the financial merry go round.

Service
Value

Date of experience: January 8, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi there,

I am very sorry but as you've said, users below 18 are not allowed to make payments and verify with us due to the binding contract nature of the process. Declined payments are fully and automatically refunded back.

Best,
Richard

Thumbnail of user gregh1198
Philippines
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

ID inspection honestly had me worried and doubtful but thankfully it seems there just really strict with new buyers. Have gone on to make another order and its now easier and quicker.

Date of experience: August 8, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the trust and kind rating, Greg. :)

Thumbnail of user alexs246
Montana
1 review
2 helpful votes
  • Send Message
January 13th, 2015
Verified purchase

I like how the site is based around communication. Both parties have opportunities to verify whether they are making a good decision. The website design is old and could be improved.

Date of experience: January 12, 2015

Thumbnail of user johnd702
Rhode Island
1 review
1 helpful vote
  • Send Message
January 14th, 2017

Not sure why all the bad reviews my order worked out great for runescape. I bought an item and the seller delivered nice and smooth. The customer service is a bit slow but they are trying there best.

Date of experience: January 13, 2017

Thumbnail of user teoj6
Singapore
1 review
0 helpful votes
  • Send Message
October 15th, 2019

Great UI, easy on the eyes and use for the consumer.
Could work with standardization of sales format so that buyers are able to sieve out the items they want easily.

Date of experience: October 14, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for this, Teo. Our website team is constantly at work to improve the UI and make it more attractive and functional for all users like you. Thanks as well for the feedback about our format, we'll definitely keep that in mind. :)

Thumbnail of user krisl16
Canada
1 review
3 helpful votes
  • Send Message
October 4th, 2014
Verified purchase

Well, just like the site said it's a save means of player to player trading and my first purchase went off with out a hitch. I will definitely be coming back.

Date of experience: October 4, 2014

Thumbnail of user tylere58
California
1 review
0 helpful votes
  • Send Message
August 1st, 2020

Honestly, I believe that this is the best website to buy accounts or boost off of. However, I am experiencing issues with verifying my payment. Any information on this would help.

Date of experience: July 31, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Tyler,

Thanks a lot for the positive vouch!

I'm very sorry but your current payment is being declined because our system noticed you have mismatched/different names between your PlayerAuctions and payment accounts. They need to exactly match; kindly use a payment account that has the exact name as your registered real name on your PlayerAuctions account. We need it as such so we can validate the payment as authorized by its rightful owner.

Rest assured that you will be getting a full refund for this in 2-5 business days, perhaps quicker than that.

Best regards,
Richard

Thumbnail of user alonzom55
Philippines
1 review
0 helpful votes
  • Send Message
November 6th, 2022
Verified purchase

I rarely buy any stuff online so imagine my surprise to find this site last month and that it has all sorts of offers for this one game I been religiously playing. Fantastic and definately a treat.

Date of experience: November 6, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the positive feedback! I'm glad you found us; thank you for choosing us, Alonzo.

Thumbnail of user robertm9441
Australia
1 review
0 helpful votes
  • Send Message
February 29th, 2024
Verified purchase

There were so many choices. I had to pick a more cheaper option due to budget reasons but it honestly felt like it was 10 bucks more in terms of value.

Date of experience: February 29, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for sharing your purchase experience, Robert.

Thumbnail of user simonp296
Philippines
1 review
0 helpful votes
  • Send Message
December 19th, 2022
Verified purchase

Using this means there wont be any need to pay upfront for goods you will most likely never have. These guys take care of it ensuring you get back to your game quick. Plus points for that.

Date of experience: December 19, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the appreciation and kind rating, Simon!

Thumbnail of user tomis22
Japan
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Site is easy to use to find good offers and it show the seller feedback.

My order was handle in less than 1 hour an everything complete correctly. Seller was good to talk.

Date of experience: April 21, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing the positive experience you had, Tomi.

Thumbnail of user vladam2
Ukraine
1 review
1 helpful vote
  • Send Message
October 21st, 2020

I have been banned literally just after registration. "This decision is final and binding." I have never seen such a dumb service. OK, I'll find another place to spend money.

Date of experience: October 21, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Vlada,

I checked the reference text you provided and it turns out to be a username; I'm sorry but your account is restricted due to security and government compliances. Rest assured that there are no charges incurred nor any information collected on your account. I'm afraid this is indeed already final.

Best regards,
Richard

Thumbnail of user anthonye80
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 13th, 2019

Extremely quick delivery. Gave bonus gold and came to me in game. Very satisfied with my purchase. Will very much consider using this seller again if I ever need to.

Date of experience: March 10, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello, Anthony. Thank you so much for updating us with your order, and thanks as well for the nice review! We would be very happy to have you again. :)

Thumbnail of user abda95
Kuwait
1 review
4 helpful votes
  • Send Message
September 1st, 2014
Verified purchase

Loved how fast and smooth the transaction was, got my delivery within 5-10 minutes after purchase. I would definitely recommend this site and use it again if i need to.

Date of experience: September 1, 2014

Thumbnail of user courtneym35
Georgia
1 review
2 helpful votes
  • Send Message
June 23rd, 2014
Verified purchase

I use this site often and I've never had a bad experience! Safe payments, quick transactions, easy to use site. Much better than the similar sites out there! Highly recommended!

Date of experience: June 23, 2014

Thumbnail of user lilliani17
Philippines
1 review
0 helpful votes
  • Send Message
November 27th, 2022
Verified purchase

Support was very helpful in enabling my account back so I can quickly score the deal I found. Seller was no slouch at all either providing great service and communication.:-D

Date of experience: November 27, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind sentiments, Lillian! Much appreciated.

Thumbnail of user liams146
Canada
0 reviews
1 helpful vote
  • Send Message
June 27th, 2022

When my orders actually go through it's a grand time, sellers are quick and personable, but the times that actually happens is few and far between because PA loves to lock your account and make you do 500 verification steps to prove you're really you, EACH AND EVERY $#*!ING TIME. I've taken so many selfies for these people and it's never enough, I'm over it. They've forced me into a terrible experience over something that was meant to be quick and fun.

Tip for consumers:
Don't bother

Products used:
Coins

Service
Value
Shipping
Returns
Quality

Date of experience: May 28, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Liam,

I am very sorry for the inconvenience you had; I appreciate that in spite of that, you continued to try purchasing and made succeeding payments work.

I was able to check and the reason you got asked to verify again is because you changed payment accounts. You previously used your card, then on other payments you used Google Pay. We perform a new verification for every payment method used. In the case of cards, once a credit card is verified, it is good to go for the next orders and verification won't be needed again. Google Pay may require several verification processes because Google "masks" your credit card number by giving merchants like us a new card number for every transaction. My recommendation is to use the card you already verified with us so you won't need to verify again.

Again, my apologies about this. Thank you for appreciating the site's services, Liam.

Regards,
Richard

Thumbnail of user justinm976
New York
1 review
0 helpful votes
  • Send Message
January 11th, 2021
Verified purchase

Good website if you use skrill or bitcoin, i would avoid using cards or google pay as they took 3 hours to try to verify me with like 15 different pictures before i canceled on them

Tip for consumers:
Use skrill or bitcoin for near instant transactions others can take up to Hours to verify

Products used:
Gold and Accounts

Service
Value
Shipping
Returns
Quality

Date of experience: January 10, 2021

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review, Justin! Glad to know you were able to find a payment account that really works for you. :)

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

How do I know I can trust these reviews about PlayerAuctions?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PlayerAuctions?