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PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
624
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,920)

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Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user dannyc59
GB
1 review
2 helpful votes
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March 14th, 2017

What better way to shop for online goods within games, than with such a secure and safe website that offers all you could wish for! Definitely recommend to ANYONE (and do!) :) thanks PlayerAuctions

Date of experience: March 14, 2017

Thumbnail of user tomasc114
Philippines
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

100% correct delivery. No BS, no fuss. Seller was super polite and the goods were done very quickly.

I would order again if given the chance. Thanks and good day.

Date of experience: January 18, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind words and support, Tomas.

Thumbnail of user chrisq12
West Virginia
1 review
5 helpful votes
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October 1st, 2017

Definitely like player auctions, they are very secure about their business plus they give you the opportunity to become a seller and start a little business of your own! Amazing

Date of experience: September 30, 2017

Thumbnail of user chancet6
Washington
1 review
1 helpful vote
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March 2nd, 2017

Always fast and reliable. The only place I go to purchase anything related to online gaming. Large number of sellers and nice people. Cheap prices to top it all off!

Date of experience: March 2, 2017

Thumbnail of user renniet2
Romania
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Tnx for my refund sorry I need money for emergency so I cancel it. I got refund after 4 days. Tnx I will try to order again some day.

Date of experience: June 25, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Rennie, thank you so much for your back to back reviews. We totally understand and rest assured, the cancelation was within your right since it was only still being verified and no delivery was made yet.

Thumbnail of user harperh56
Romania
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Arranged a boost service for my main and they did it nicely and completely. Time was off by a few minutes but who am I kidding it was a job well done and it was trustworthy.

Date of experience: April 16, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind and amazing review, Harper.

Thumbnail of user ethanj257
Romania
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

After I verified my payment, the seller was already online to transfer it to me. He confirmed my channel and IGN and in about 5 minutes it was done. Got what I paid for and I'm happy about this.:-)

Date of experience: April 10, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the positive order confirmation, Ethan. Happy gaming!

Thumbnail of user carlh818
Romania
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Best way to get cheap gold in a safe and protected manner. They watch over the trade and can contact them anytime, a big plus for online deals.

Date of experience: May 24, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for choosing us, Carl! Happy gaming.

Thumbnail of user rande4
Australia
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Job well done on the account service I asked for. Real value for money and I ended up paying cheaper when you consider the fact that I got both gold + levels with this.

Date of experience: December 28, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the wonderful review and rating, Rand! Much appreciated.

Thumbnail of user timk537
Texas
1 review
1 helpful vote
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November 4th, 2021

Claim to offer 20 minute delivery, then one you order they ask you to send pictures of your debit card, your drivers license, and pretty much anything someone would need to steal your identity.

Service
Value
Shipping
Returns
Quality

Date of experience: October 5, 2021

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Tim,

I'm sorry if you misunderstood this but payment approval and order delivery are two different processes. Moreover, the payment processing we do is still easily completed within the 20-minute time frame once the buyer sends the correct documents.

And no, your information is never being stolen. We do not do business like this. Please Google "KYC" to have an idea about we do our verification to avoid fraud and theft. Thank you.

Regards,
Richard

Thumbnail of user sorenr6
Germany
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

So, If this Website fixes this Problem it's gonna geht 5 Stars because the Service right now is AWFUL. I paid my Money with my Bank Account, after a few Seconds it says that the payment failed. BUT they didn't refund that... So i Messaged the Support who Said that i will get my refund in 14days... 3 Werks over and No answer and especially no refund... Thx support

The Problem Got solved and They refunded my Money... All good thx

Tip for consumers:
Not recommended

Service
Value
Shipping
Returns
Quality

Date of experience: April 18, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Soren,

We're very sorry for the inconvenience. I messaged you back on ticket 1008357 to let you know this has been handled. Please note that the delay is not with PlayerAuctions but with the payment processor you used for this order. As you can see in the screenshot we sent you in the ticket, the refund was already processed a few weeks back. We hope you could resolve the rating since it's not with PlayerAuctions and we've also resolved this now.

Please let me know if you need further assistance and if there's anything else we missed.

Best regards,
Richard

Thumbnail of user kaileyt10
Denmark
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Purchased a bundle order for FFXIV which includes raid completion and some gil. They were all delivered to the letter and no issues came up thankfully.

Date of experience: March 20, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the positive review. Happy FF gaming, Kailey!

Thumbnail of user earlg141
Austria
1 review
0 helpful votes
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January 14th, 2024
Verified purchase

Using the site was easy and when it came to delivery these guys are super quick and would use private channels for the confidence of the user. Well done.

Date of experience: January 14, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We're very happy to hear about the easy experience you had, Earl. Thanks a lot for this!

Thumbnail of user adamr185
Pennsylvania
1 review
0 helpful votes
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January 28th, 2019

Safe and the chances of getting banned are basically 0. They work very quickly and just like Ebay sellers get rating so just go for the most 5 stars and you will be fine.

Date of experience: January 26, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello, Adam. Thank you so much for the positive review! Indeed, that is what your feedback system is for. You'll also find that the majority of our sellers have their image and quality of service to uphold so in the end, everyone wins. :D

Thumbnail of user jackys54
Romania
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Everything was handled flawlessly, though it wasn't the 20 minutes said in the offer but I guess that's a small thing to raise about considering the seller was pretty nice.

Date of experience: March 17, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

This is amazing to hear; thank you very much, Jacky.

Thumbnail of user warrena89
Philippines
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

Takes for a while to get orders rollin once it does tho the transfer is quick and private just the way I need it to be so yeah I will definitely buy here again

Date of experience: September 27, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the trust and for choosing us again, Warren! Much appreciated.

Thumbnail of user matthewe25
Pennsylvania
1 review
2 helpful votes
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February 27th, 2017

Its great there is something this secure and reliable. I have been using this service for a long time and will continue to do so. Best service from a game trading site ever imo.

Date of experience: February 27, 2017

Thumbnail of user benjamint445
Philippines
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Had many questions before the order and they were answered.

After placing an order, everything was smooth including their verification. It was all good.

Date of experience: July 25, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind review, Benjamin!

Thumbnail of user jacobw302
Kansas
1 review
4 helpful votes
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August 17th, 2021

I understand the need for security and verification, however what I do not understand is why your reps are so pedantic while trying to "verify". It should not take dozens of photos, time spent by YOUR customers to sharpen images up, or touch them up in a photo editor, news flash for you all, about 99% of the time the ID photos are not clear, this is how they are taken and presented to the individual at the DMV, meaning your customers have zero control over this, you all need to realize that they are not going to be crystal clear. You all are asking for photos of the id, bank card information, payment information, card information as well this should be more then sufficient to confirm identity, hell if you get pulled over by law enforcement they don't even ask for this much. I work for a credit card company, and we don't even ask for this much information if an id is accepted by the government it should be enough for a pc gaming company. You all need some serious lessons in customer service and common sense. I would give this zero stars if the site allowed it, and I am a customer of over ten years.

Date of experience: July 18, 2021

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Jacob,

Thank you for carefully explaining your experience with the payment verification. I am extremely sorry, it was not our intention to be pedantic and appear uncaring in facilitating the process. We have the requirements in place to prevent fraud and instances of photo manipulation. As a company that processes payments, we've had many dealings with users who photo-edit their image submissions. It has led our process to become critical of these submissions so we require them in the best possible way we can check for possible photo manipulation. I understand we take more precautions than other companies and this is only because we want the payment to be free from fraud.

In case you'd like to try again, I recommend using Coinbase. As it's a stored wallet payment, verification is no longer required and your payment will go through automatically.

I am sincerely sorry again for the inconvenience, Jacob.

Best regards,
Richard

Thumbnail of user anthonyp2114
North Dakota
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Had no trouble finding what I want and paying for it. The verification is a little overboard but I guess I understand. Overall, good and legit MMO services.

Date of experience: February 21, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for bearing with the verification process, Anthony. Hope you enjoy your order!

Thumbnail of user jonathanr63
Mexico
1 review
1 helpful vote
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February 23rd, 2017

All fine, its very fast and simple all fine, its very fast and simple all fine, its very fast and simple all fine, its very fast and simpleall fine, its very fast and simplevall fine, its very fast and simplev v v all fine, its very fast and simpleall fine, its very fast and simpleall fine, its very fast and simpleall fine, its very fast and simpleall fine, its very fast and simpleall fine, its very fast and simple

Date of experience: February 22, 2017

Thumbnail of user dennisb1619
Hong Kong
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I had some confusion about how to send the documents they requested but Mikka was uber patient with me. The order completed just fine without any further snags.

Date of experience: October 22, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for appreciating our staff's efforts, Dennis; this means a lot to us.

Thumbnail of user herbertm134
Singapore
1 review
0 helpful votes
  • Send Message
October 29th, 2023
Verified purchase

Had no difficulties placing an order but that's because I also took the time to read the fine print and instructions. Definitely not for lazy people haha.

Date of experience: October 29, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for being patient with the process, Herbert. :)

Thumbnail of user colinv42
Australia
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

2nd order was much more pleasant. 1st one I had to go through a strict inspection process.

To be fair though both orders were legit and I got what I paid for.

Date of experience: February 18, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Rest assured, the verification should only be done once as long as there are no security changes and that you use the same verified account.

Thanks a lot for the positive rating, Colin. :)

Thumbnail of user adriana330
Philippines
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

True to advertised gold deals are indeed legit. Got what I paid for a little more expensive than the usual but whats 3-5 bucks for assurance? Awesomesauce.

Date of experience: December 26, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the kind feedback and trust, Adrian!

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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