PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
What better way to shop for online goods within games, than with such a secure and safe website that offers all you could wish for! Definitely recommend to ANYONE (and do!) :) thanks PlayerAuctions
Date of experience: March 14, 2017
100% correct delivery. No BS, no fuss. Seller was super polite and the goods were done very quickly.
I would order again if given the chance. Thanks and good day.
Date of experience: January 18, 2023
Always fast and reliable. The only place I go to purchase anything related to online gaming. Large number of sellers and nice people. Cheap prices to top it all off!
Date of experience: March 2, 2017
Tnx for my refund sorry I need money for emergency so I cancel it. I got refund after 4 days. Tnx I will try to order again some day.
Date of experience: June 25, 2024
Hi Rennie, thank you so much for your back to back reviews. We totally understand and rest assured, the cancelation was within your right since it was only still being verified and no delivery was made yet.
Arranged a boost service for my main and they did it nicely and completely. Time was off by a few minutes but who am I kidding it was a job well done and it was trustworthy.
Date of experience: April 16, 2024
Thank you so much for the kind and amazing review, Harper.
After I verified my payment, the seller was already online to transfer it to me. He confirmed my channel and IGN and in about 5 minutes it was done. Got what I paid for and I'm happy about this.:-)
Date of experience: April 10, 2024
Thanks a lot for the positive order confirmation, Ethan. Happy gaming!
Best way to get cheap gold in a safe and protected manner. They watch over the trade and can contact them anytime, a big plus for online deals.
Date of experience: May 24, 2024
Thanks a lot for choosing us, Carl! Happy gaming.
Job well done on the account service I asked for. Real value for money and I ended up paying cheaper when you consider the fact that I got both gold + levels with this.
Date of experience: December 28, 2023
Thanks a lot for the wonderful review and rating, Rand! Much appreciated.
Claim to offer 20 minute delivery, then one you order they ask you to send pictures of your debit card, your drivers license, and pretty much anything someone would need to steal your identity.
Date of experience: October 5, 2021
Hi Tim,
I'm sorry if you misunderstood this but payment approval and order delivery are two different processes. Moreover, the payment processing we do is still easily completed within the 20-minute time frame once the buyer sends the correct documents.
And no, your information is never being stolen. We do not do business like this. Please Google "KYC" to have an idea about we do our verification to avoid fraud and theft. Thank you.
Regards,
Richard
So, If this Website fixes this Problem it's gonna geht 5 Stars because the Service right now is AWFUL. I paid my Money with my Bank Account, after a few Seconds it says that the payment failed. BUT they didn't refund that... So i Messaged the Support who Said that i will get my refund in 14days... 3 Werks over and No answer and especially no refund... Thx support
The Problem Got solved and They refunded my Money... All good thx
Tip for consumers:
Not recommended
Date of experience: April 18, 2022
Hi Soren,
We're very sorry for the inconvenience. I messaged you back on ticket 1008357 to let you know this has been handled. Please note that the delay is not with PlayerAuctions but with the payment processor you used for this order. As you can see in the screenshot we sent you in the ticket, the refund was already processed a few weeks back. We hope you could resolve the rating since it's not with PlayerAuctions and we've also resolved this now.
Please let me know if you need further assistance and if there's anything else we missed.
Best regards,
Richard
Purchased a bundle order for FFXIV which includes raid completion and some gil. They were all delivered to the letter and no issues came up thankfully.
Date of experience: March 20, 2024
Many thanks for the positive review. Happy FF gaming, Kailey!
Using the site was easy and when it came to delivery these guys are super quick and would use private channels for the confidence of the user. Well done.
Date of experience: January 14, 2024
We're very happy to hear about the easy experience you had, Earl. Thanks a lot for this!
Safe and the chances of getting banned are basically 0. They work very quickly and just like Ebay sellers get rating so just go for the most 5 stars and you will be fine.
Date of experience: January 26, 2019
Hello, Adam. Thank you so much for the positive review! Indeed, that is what your feedback system is for. You'll also find that the majority of our sellers have their image and quality of service to uphold so in the end, everyone wins. :D
Everything was handled flawlessly, though it wasn't the 20 minutes said in the offer but I guess that's a small thing to raise about considering the seller was pretty nice.
Date of experience: March 17, 2024
This is amazing to hear; thank you very much, Jacky.
Takes for a while to get orders rollin once it does tho the transfer is quick and private just the way I need it to be so yeah I will definitely buy here again
Date of experience: September 27, 2022
Thank you so much for the trust and for choosing us again, Warren! Much appreciated.
Its great there is something this secure and reliable. I have been using this service for a long time and will continue to do so. Best service from a game trading site ever imo.
Date of experience: February 27, 2017
Had many questions before the order and they were answered.
After placing an order, everything was smooth including their verification. It was all good.
Date of experience: July 25, 2023
Thanks a lot for the kind review, Benjamin!
I understand the need for security and verification, however what I do not understand is why your reps are so pedantic while trying to "verify". It should not take dozens of photos, time spent by YOUR customers to sharpen images up, or touch them up in a photo editor, news flash for you all, about 99% of the time the ID photos are not clear, this is how they are taken and presented to the individual at the DMV, meaning your customers have zero control over this, you all need to realize that they are not going to be crystal clear. You all are asking for photos of the id, bank card information, payment information, card information as well this should be more then sufficient to confirm identity, hell if you get pulled over by law enforcement they don't even ask for this much. I work for a credit card company, and we don't even ask for this much information if an id is accepted by the government it should be enough for a pc gaming company. You all need some serious lessons in customer service and common sense. I would give this zero stars if the site allowed it, and I am a customer of over ten years.
Date of experience: July 18, 2021
Hi Jacob,
Thank you for carefully explaining your experience with the payment verification. I am extremely sorry, it was not our intention to be pedantic and appear uncaring in facilitating the process. We have the requirements in place to prevent fraud and instances of photo manipulation. As a company that processes payments, we've had many dealings with users who photo-edit their image submissions. It has led our process to become critical of these submissions so we require them in the best possible way we can check for possible photo manipulation. I understand we take more precautions than other companies and this is only because we want the payment to be free from fraud.
In case you'd like to try again, I recommend using Coinbase. As it's a stored wallet payment, verification is no longer required and your payment will go through automatically.
I am sincerely sorry again for the inconvenience, Jacob.
Best regards,
Richard
Had no trouble finding what I want and paying for it. The verification is a little overboard but I guess I understand. Overall, good and legit MMO services.
Date of experience: February 21, 2024
Thanks a lot for bearing with the verification process, Anthony. Hope you enjoy your order!
All fine, its very fast and simple all fine, its very fast and simple all fine, its very fast and simple all fine, its very fast and simpleall fine, its very fast and simplevall fine, its very fast and simplev v v all fine, its very fast and simpleall fine, its very fast and simpleall fine, its very fast and simpleall fine, its very fast and simpleall fine, its very fast and simpleall fine, its very fast and simple
Date of experience: February 22, 2017
I had some confusion about how to send the documents they requested but Mikka was uber patient with me. The order completed just fine without any further snags.
Date of experience: October 22, 2023
Thank you very much for appreciating our staff's efforts, Dennis; this means a lot to us.
Had no difficulties placing an order but that's because I also took the time to read the fine print and instructions. Definitely not for lazy people haha.
Date of experience: October 29, 2023
Thanks a lot for being patient with the process, Herbert. :)
2nd order was much more pleasant. 1st one I had to go through a strict inspection process.
To be fair though both orders were legit and I got what I paid for.
Date of experience: February 18, 2024
Rest assured, the verification should only be done once as long as there are no security changes and that you use the same verified account.
Thanks a lot for the positive rating, Colin. :)
True to advertised gold deals are indeed legit. Got what I paid for a little more expensive than the usual but whats 3-5 bucks for assurance? Awesomesauce.
Date of experience: December 26, 2022
Many thanks for the kind feedback and trust, Adrian!
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you very much for the kind words and support, Tomas.