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PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Have had 2 orders so far and both were delivered nicely and privately. It really shows that these folks have been doing this for years and I wouldn't have my gold any other way from here on.
Date of experience: May 24, 2023
Trying to order something and I have to provide everything short of my social security number and the fact that you ask me for some I send it oh by the way we need this this and the other thing um let me see I already sent if 5 messages ago but apparently your fuvking blind last time I ever try to order and thing from there and will tell everyone I know to stay away more of a hassle then it's worth. If I could rate it lower I would, horrible customer service and the fact that it take 3 different thing the say money has taken from my account and then still we need this part um I'm on a phone and that all I got i can't get the other and I say if that isn't it cancel the other but no just send me the same $#*!ing message repeatedly is going to help me have the Info
Date of experience: July 19, 2017
Hi Steele,
It must have been confusing on your part when you receive different instructions all at the same time and I am sorry it has to be us who made you feel that way. I'd like to see what happened in your account because I'm sure, if PlayerAuctions is asking you for documentation, it is definitely for the protection of your account and the funds in it. PA's goal is to provide the best service while maintaining the security of both buyer and seller.
May you please send me your PA username and possibly the order ID involved in the incident you wrote above?
Thanks!
PlayerAuctions
I've been a customer for years. Only sold before. I made a purchase for eve online. It was bigger. 400 bucks.
I got caught for verification. Sure, not a big deal I can provide whatever they want easily enough, being I'm me.
More than a dozen emails, multiple forms filled out, pictures of me and my ID, credit card etc and they still kept asking for the information. Once I got irritated they claimed to be sorry for the inconvenience then stopped responding.
Every time I provided the info again and again, they'd ask for it again, which I would do yet again and ask for clairification.
Example, my ID needed to be readable and have the expiry date on it. It was clear, any clearer i'd be shoving it down their throat. One of the emails I had taken a screenshot and drew circles around the area... They still sent an email back saying thanks for the email we need this...
It got to the point where I said if you're not going to do this then shut down my account and i'll go elsewhere. I offered a picture of my ID giving them the finger, maybe I could do one with my $#*! and ID since they seem incompetent for simple tasks...
Either way, avoid these guys like the plague. There are other services out there that are much less of a headache and have the capacity to do the job.
Tip for consumers:
Beware. Your choice.
Date of experience: December 6, 2017
Hello there, Jerry,
Thanks for sharing your experience with using our services. I'm very sorry that you found it frustrating and as per checking, I found out you had to cancel it. I'm really sorry if it seemed like a waste of your time, it wasn't our intention to make the process difficult for you.
As you've said, it was your first time buying (whether for the for the first time ever or the first in a long while) and the reason for the meticulous verification process is for us to establish that it's actually you who is placing the order. We've had instances before where the account was accessed by another person and an order was placed without the user's knowledge, and we're just trying to avoid that. Also, the payment for this is a large sum, so we really have to increase our security.
I sincerely apologize for the experience you had to go through. If you decide to use our services again, please let us know by replying to my private message to you so we can work from our end to make your next purchase as hassle-free as possible.
Best regards,
Richard
Good site for trading. Bought my first account within10mins of my payment. I would recommend choosing a seller with good feedbacks though to lessen the inherent risks involved in this trading scene.
Date of experience: June 26, 2017
Product was delivered on time. Product was sent in multiple denominations, which was a bit strange at first but understood. Seller is honest and prompt. Will use again.
Date of experience: January 14, 2015
Delivery was fast. Order handling is professional and no problems happened. Experience can vary from seller to seller so my only advice here is to pick them carefully.
Date of experience: November 10, 2022
Thank you very much for this, Stephen. Very happy to hear about the smooth turnout with the order!
They handle orders nicely and to the letter. Sellers are familiar with discretion and will quickly complete orders without unnecessary steps. I will keep coming back here. -Harold
Date of experience: February 8, 2023
Thank you so much for the warm and positive feedback for the site's sellers, Harold.
Randomly tried this and was pleasantly surprised with the turnout. Things worked out beautifully between me and the seller and I'm happy to meet a future provider lol.
Date of experience: November 16, 2022
Thank you so much for the kind review and trust for us, Angelo.
Found some good items for Fallout 76 and the trade itself was smooth. There were no delays at all.
Date of experience: July 17, 2024
Great to hear this, Dylan. Thanks a lot!
This website is really great. Fast service and
Trustworthy sallers. And really good prices.
You can find all games on every platform.
I do recommend it.
Date of experience: February 25, 2018
AGAIN I REPEAT! DO NOT BUY A RS ACCOUNT FROM PLAYERAUCTIONS.COM THE PERSON WILL ALWAYS RECOVER IT I HAD OVER 100$ STOLEN FROM ME AND PLAYERAUCTIONS DID NOTHING! I AM FILING A FULL PAYPAL CLAIM WITH PHOTOS AND EVERYTHING. IF YOU DO PURCHASE TAKE SCREENSHOTS OF EVERYTHING AND I MEAN EVERYTHING.
Date of experience: June 12, 2015
I needed some gold for a new event. Worried a little at the start.
They provided honest and reliable service after I make pay.
No issue arise and seller provided good communicat
Date of experience: March 24, 2024
Thank you very much for your trust, Hikaru.
Over all I have had a very good experience using Player Auctions, I have had the odd non delivery a couple of times (but that's down to the seller) & Player Auctions have refunded in a timely fashion with no problems, on the whole its the best site I have used to buy this type of product, and as such would have no problem recommending them.
Date of experience: June 23, 2014
It is good to sell accounts here, but just need to be careful of the rules
They warned me for asking to talk on Discord I didn't plan to sell there but I understood the policy
Thanks for allowing me back I will make sure to handle orders on the site
Date of experience: March 17, 2024
You're welcome and thank you very much for complying with the policies, Billy. If you have any questions, please let us know anytime.
Fast and easy secure middleman service :) nice ' recommend for sure ' if you want to buy or sell accounts for games like ark and other you will find it there and working 100%
Date of experience: August 6, 2018
Thanks for the kind words, Rami!
The only minor complaint I have is that they take some time to check your IDs and they have many questions. After doing it though the rest was super quick and easy.
Date of experience: December 26, 2022
Thank you so much for bearing with us on this and for working it out with the team. Many thanks for the positive rating, Dominik.
Helped resolve an argument with seller about sending half of the intended order. Seller ended completing the order with some compensation. You really just gotta be a bit patient and it pays.
Date of experience: December 25, 2022
Thank you for the kind review for us, Seth; I'm very happy to hear about the turnaround.
Always had my back for both sales and purchases, I recommend this site if you want to be guaranteed to get what you paid for, or to sell your stuff without hassle.
Date of experience: March 23, 2020
Thank you very much for the kind feedback for us, Bonjam! Much appreciated!
Player Auctions is a fantastic site that offers a safe, reliable way to trade items and currency for games online. Everything is made to be simple for both sides of the transaction.
Date of experience: June 12, 2016
I purchased an account through Player Auctions and signed up for their Buyer Protection. The Seller of the account stole the account back and refused to work with myself or Player Auctions to refund the money or the account. I opened a ticket with Player Auctions and after 5 days of NO COMMUNICATION they sided with the non responsive buyer citing i had inadequate proof. I attached both pictures of myself trying to log into the account unsuccessfully, as well as emails from the non responsive seller.
Since i have no access to recovery accounts to this Game account there i nothing else i could do, PlayerAuctions will not uphold its protection and is scamming you.
I myself am hiring a legal advocate to see what can be done to open a case against them, if you have had similar happen to you i suggest doing the same.
Date of experience: July 4, 2018
Hello John,
I'm very sorry if you feel this way, but I'd like to clarify that after you sent your very first email, our agent replied on the very same day. We also replied after your response. However, we couldn't close the case in your favor because we didn't receive enough compelling evidence. For cases like these, we require evidence where the game publisher states what happened with the account; it looks something like this: https://i.imgur.com/0YZRhOv.png/
I'm truly sorry John.
Best regards,
Richard
The first time I tried to sell my account there, but the buyer deceived me, I gave him the data from the account, but he canceled the order and the money was returned to him, I wrote to support immediately, but they still haven't answered anything, it's been a month already, because of them I lost $ 300.
Date of experience: December 22, 2019
Loved it, it was fast and safe. The seller was super nice, even though english didnt seem to be his first language, he made sure I was taken care of. =)
Date of experience: July 18, 2023
Thank you very much for sharing the nice experience you had, Junny!
Great customer service, bought an account. Didnt get details for the account for some reason then when i messages support, they got what i wanted in a heartbeat. Thankyou so much!
Date of experience: November 3, 2018
Hello Bounkeuth! Thank you so much for the kind review! You're very welcome, and if there's anything we can help you with, you can also get in touch with us here by using the Q&A form. Have a good evening, Bounkeuth!
Don't use this site. You pay for your order just to spend all day having to try and verify your identity just for them to close your order. Worst place I have spent money on.
Date of experience: June 9, 2023
Hello, Blah,
I checked on the order ID and you completed the verification process; thank you for your time with that. Unfortunately, the order was canceled by the seller. Please note that we didn't cancel it — it would be against our favor to do so. I'm afraid cancelations may still happen due to sudden changes with the seller's end. They may have changed their mind about selling the account or it could have been sold elsewhere.
I'm deeply sorry for the inconvenience caused.
Regards,
Richard
I bought a maxed (all 99s) account that was recovered HOURs after the system auto processed the feedback for the seller. I had authenticator set up, changed the email address and password etc. The seller initially provided the wrong information for the account, and it took hours to get it logged in.
They asked me to get verification from the Jagex team that the initial owner took the account back, so I submitted a ticket just to get an auto-generated response. There is no way to do this, so they are trying to just keep the money. I purchased insurance on the account, which apparently meant nothing. I'll be requesting a paypal chargeback if this is not resolved soon.
Tip for consumers:
Stay away, they only care about getting your money in their pocket. 0/10. Its a scam.
Date of experience: March 20, 2018
Hello there, Kama,
I'm so sorry to hear about what happened with your order. We give all buyers 72 hours after account transfer to fully secure the account, and this is where you have an opportunity to ask for the recovery info of the account so you could fully secure it. If there any doubts, you could have cancelled the order or raised a dispute that the account is incomplete.
As for asking the game publisher for a correspondence, let me assure you that it's very possible. We've had successful refunds just this week and the buyers all went through Jagex's email support. You can also get them from their Twitter support. Please note that buying insurance still requires submitting compelling evidence for your case; the disclaimer is on the site when buying an insurance package for your order:
https://i.imgur.com/xuvAhYo.png
I'm very sorry we can no longer reopen this case, Kama. I will be sending you a PM so you can write back to us if you have any questions.
Best regards,
Richard
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you very much for the trust and patronage, Benjie. :)