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PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Got something for the game and I was pleasantly surprised the verification was fairly smooth. It seems it varies from person to person. Everything was delivered correctly. Happy about this.
Date of experience: October 5, 2022
Very nice website, good idea, safe trades both on the website and in game. Will use again, very nice feedback system and ways of keeping track of orders, love it!
Date of experience: January 24, 2015
It was nice to be able to quickly find exactly what I needed, pay for it, and get it delivered almost instantly. I would definately recommend the site to others.
Date of experience: May 3, 2019
Thank you so much for the positive feedback, Maia! We really appreciate it. :)
Confirmed buyers and sellers are a great thing to have in a business like this. Very safe and very fast! I bought a couple things for a video game and everything about the process was easy and safe.
Date of experience: May 12, 2016
Sold some accounts on playerauction... More like giftet them away since i still didnt got anymoney, so in their faq says 2-3 days until you get paid, its now 7 days after i sold my accounts and i still didnt got paid, their support also dosent replay to any of my questins, im gonna wait 7 more days if i still wont get paid im gonna retake all of my accounts.
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2017
Hello,
I am sorry to hear the delay on your disbursement. Let me check the status of this for you. Can you provide me the Order IDs so I can light some answers on this matter?
Thank you!
Placed an order for 100m and it was fulfilled correctly. No fuss at all and was rather quick at 15 mins. Price is fair. I wouldnt say cheap but not too expensive either so all good.
Date of experience: August 17, 2023
Thank you very much for the kind review, Joe! Hope you enjoy your purchase!
Order was handled superbly. The seller was an absolute master in organizing the meetup and was a joy to talk to. Fantastic purchase I'll be sure to buy again. :D
Date of experience: November 15, 2022
Thank you so much for sharing this wonderful feedback for your seller and purchase, David. :)
Previously I wrote a 5 star review here, but I edited it because I was very disappointed with their decision.
I have a dispute case, a buyer claim that he cannot enter the game with the given google account. Actually, he was wrong because of too many login attempts so he could not log in (LOCKED) up to 24 hours. After 24 hours, I still can't enter, I don't know why. But clearly all the account data provided (Password, Recovery, etc) I have helped change for the buyer but without agreement he made a dispute until finally he received a refund. But after the refund I asked to return the account he bought because he had received the money back, he refused with his rude talk. Obviously I did not accept, I immediately contacted the support by hoping that I would be helped. As you know, you have to wait 1-2 weeks ONLY to wait for the response from this website Support. I only asked for the account that I sell to return to my hands, but they refused. I didn't understand what they wanted anymore, but I was very disappointed with this
So far I have not complained about their provisions to take 12-14% of the profits from each of my sales and indeed my losses from this case are not large. But I only need the responsibility of the buyer to return the account that I sell, that's all.
Date of experience: September 19, 2018
Thank you so much for the very kind review, Lukmanul! We hope you continue to enjoy selling on the platform. Have a good weekend! :)
Everything was flawless! Happy to discover this site on my own and I'm glad everything was smooth. Absolutely no bad stuff to say about the seller and the site staff. Thank you and more power!
Date of experience: August 31, 2023
Thank you very much for the trust and for choosing us, Harry. :)
Playerauctions is very secure and is a popular website for Old School Runescape. I use it for accounts and to sometimes buy gold. Sometimes it may take a little while but it always comes through.
Date of experience: June 5, 2014
Service was fantastic, perfect even if not for the slightly inconvenient payment process. Still, the service was smooth. Not enough to bring down 5 stars for me.
Date of experience: January 22, 2024
Thanks a lot for the patience you've extended and for the kind review, Jamie!
I received quick and proper assistance getting my account and payment setup correctly. It was detailed and payment went without the hitch. They the real deal and I look forward to more.
Date of experience: September 27, 2022
Thank you so much for appreciating our staff's efforts, AJ! We're honored by this.
PLAYERAUCTIONS IS FOR SCAMMERS ONLY. DO NOT BUY FROM HERE
Playerauctions is a garbage site where scammers thrive. I bought an account on 8/13. It was recovered by the seller and password changed within 2 months. I reached out to playerauctions support and provided evidence the password was changed. They reached out to the seller who did not respond. Even though it was clear I was scammed and they took 'necessary sanctions against the seller's account' they refuse to refund or make up for the seller scamming. DO NOT USE THIS SITE AND GET SCAMMED.
Date of experience: October 11, 2022
Hi J,
This was reported on our other review site account and as per my reply there, I'm sorry but we did not receive sufficient evidence for this.
Moreover, the order did not come with after-sale protection. For a refund to be processed, we require the order to have after-sale protection and substantial evidence for a claim to ensure the deliberation process is fair.
Our support team is open to receiving any further updates you may have on the case: support@playerauctions.zendesk.com
Best,
Richard
This use to be the site to go too for all your gaming needs! Done plenty of business with them in the past! Now I wouldn't recommend this site to NO ONE! Placed an order for roughly around 76$ waited an hour for them to verify my payment. Chatted with the Seller! They sent me an email saying that I needed to send in everything but my SS#. They want you to take a selfie with your ID. Just so they can tell you they can't read it! Not only that they want you to deface your ID. Asked for a bank statement that couldn't be screenshotted had to be from your computer! Wasted about 3hours out of my day still don't have what I ordered. This site has really turned into a JOKE not only for consumers but for merchants as well! I will never go back cancelled my order. Now I can only hope that they refund me my money since I have to wait 7 days! WORST ONLINE EXPERIENCE EVER! 0stars forreal.
Tip for consumers:
DONT!
Date of experience: February 28, 2021
Hello Demark,
I really appreciate that you've been with us for so long, but we need to have this process in place to verify the identity of our users and to validate their payment authorization — this is our way of combating fraud and preventing unauthorized use of payment accounts. You sent us a 240x320 document which we can't use since it's too small, we obviously can't read the ID details there.
We never asked you to "send in everything but your SS#", we never defaced your ID — I'm afraid these are defamatory remarks. And yes, you will be fully refunded on this, of course.
Regards,
Richard
Customer support was excellent! I was nervous at first using this site but everything turned out great and I got what I purchased very fast! This site is legit!
Date of experience: July 15, 2014
I don't recommend this junk, you show evidence that the seller retrieves the account and they just don't give you back the money. Pathetic, never buy from this site
Date of experience: January 4, 2019
Hello Zsolt,
I'm very sorry but as per checking, our team did not receive compelling evidence from you. We also found no insurance on your order. We will provide support in mediating the case and asking your seller to cooperate or provide a replacement account or refund if you were able to prove the case, but your seller won the dispute. Even if you bought insurance, please note that we still ask for compelling evidence, as shown here: https://i.imgur.com/xuvAhYo.png
I'm truly sorry for the inconvenience on your part, but the case is already closed. Please let us know if you have any questions during this time, Zsolt.
Best regards,
Richard
I was hesitant to buy an account online but PlayerAuctions made it a stress-free experience. The seller was trustworthy and the account was exactly what I wanted. Highly recommend!
Date of experience: June 23, 2023
Thank you so much for the kind words and recommendation for us, Michael!
Have been using pa for a long time now, always been happy with service! They have always worked with me on any dispute and they are the first place I go to if I need a service they offer.
Date of experience: January 3, 2017
I have bought multiple items from multiple sellers, never had a problem, 99.9% are delivered within 24 hours with about half being delivered in 2-4 hours.
Tip for consumers:
Every vendor I have dealt with has been polite, fast & very honest & helpful
Date of experience: November 23, 2017
Order was completed quickly and everything was done smoothly.
Communication was great and the seller understood the requirements of a private transaction. Hats off for that.
Date of experience: January 8, 2023
Thank you so much for the kind review and appreciation for the seller's services. Much appreciated on this, Joseph.
Site sellers provide excellent communication and delivery, while site ensures the transaction is safe and secure. This is the best way to do your online trades with anonymous sellers.
Date of experience: May 11, 2023
Thanks a lot for the kind and awesome review for us, Justinx! Hope you continue to enjoy using the site. :)
I bought a league of legends account from PlayerAuctions and the account was reclaimed a week after i bought it because i didn't buy an extra guarantee, what kind of * scammy website is this? You claim that in order to file a dispute, i need to have proof from the game developers that someone reclaimed my account, except the developers will not divulge that information unless i can prove that i am the original creator of the account, which clearly i cannot since PlayerAuctions is the only one with that information, so this website is intentionally making it impossible for me to even file a dispute. All riot will even tell me is that unless i can prove i am the original creator, i cannot "recover the account". The worst part is in additions to the week's worth of time that i spent on this account ranking it up, i spent an additional $20 to buy rp on this account and now that's gone too because scammers thrive on this website and know they can get away with it. What kind of * is this? Is player auctions ever going to respond to my several emails? Probably not!
*Language redacted by admin
Date of experience: October 8, 2017
Hello there, Ar,
We're very sorry for the experience you had to go through in purchasing your LoL account. Please take note that as per checking, our agents were able to reply to your messages and that we are working closely with the seller in securing you a refund. Please rest assured as well that even without any insurance package, PlayerAuctions is still committed to providing you full assistance with this order. I have sent you a private message for more details. Please write us back for any questions or concerns.
Best regards,
Richard
Got a very good COD account here and I'm playing it now on my PS5 without any issues. Has so many rare camos and stuff and I love it. Thank you Playerauctions!
Date of experience: March 17, 2024
Thank you so much for sharing this; happy gaming on your new account, Hugo!
The account was cheap but it still had all the skins I wanted and more. I had a feeling the site is legit anyway but to actually receive the account feels surreal. Great service!
Date of experience: November 20, 2022
Thank you so much, we're happy to hear the experience felt awesome for you, Trevor!
Tried to make a purchase, couldn't register my account because their registration page bugged that day. Called my friend to log his account and use my pay pal to buy me what i need, we bought it and then got this big verification form on both his account email and my pay pal email. Where i have to take a picture of myself holding my credit card (LOL). Then we decided its best to cancel the order on his account and wait for me to get my account. Tomorrow morning i wake up make my account (finally) and make my purchase via my pay pal, just to be a, a few moments later, informed that my purchase has been charged but my account got banned due to the fact that it's linked via pay pal to my friends account and that i should contact their "Player Auction Trust" department. I write an email and after about 9 and a half hours of waiting with no reply i try to live chat with them to see whats going on. I tell them the exact same story. After which they just copy paste some pre formulated text they have about verification and then tell me that they cant help me any more. GG WP player auctions. GG WP.
Date of experience: January 12, 2017
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you very much for being patient with the process, Edward. Hope you enjoy your order.