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PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Has every gamers needs! Low Prices. Competitive and Fast. They do take a while to get the payment threw But they always do
Date of experience: February 15, 2017
Great site, a guy attempted to scam my 300$ account but they managed to decide in my favour. Very kind and helpful staff.
Date of experience: December 4, 2017
The system they have is pretty good system that benefits both sellers and buyers and also protects them from any fraud or scam.
Date of experience: December 9, 2016
Seems promising, talked with the seller and he seems cool. I just hope that it doesn't get taken back by the previous owner.
Date of experience: September 16, 2019
Thanks for sharing your thoughts, James! We hope you enjoy your purchase, and if ever you need help with this, just use the Q&A form here in SiteJabber to ask a question so we can get back to you. :)
While thing done in 30 mins easy in and out and i did not encounter any issues. Will use again as needed. ;)
Date of experience: February 16, 2023
Thanks a lot for the kind rating and support, Jansen!
Majority of the accounts you see on this website are from 2 groups of people. From my personal experience the accounts I saw were from either: (1) account farmers who botted their accounts to max level (99str-attk-def-hp) w no other stats or (2) sellers who had regular accounts for sale (ex. Max Main full quested for $140) for some you might say this is 100% a scam, but for many reading the description of the account seeing that the sellers are quitting the game for personal reasons, or whatever it may be for, the account seems like a steal. Where these sellers get you is they paint a picture making it seem like they have great feedback/reviews from buyers which make buyers more comfortable buying accounts from them.
You may be asking, well how do they scam you? Many sellers post threads about their accounts without mentioning security questions or the info to the original email address attached to the account. The MOST important part of buying an OSRS account is getting access to the ORIGINAL email attached to the account. With that 1 single piece of info a seller can easily recover the account. There is an option on the Runescape Website to recover stolen accounts, which ask users to answer questions such as: date created account, last password, where the account was created, SECURITY questions (favorite teacher, school you went to, maiden name of your mother).
I'm not saying every seller is a scammer, but many of them are. If you are buying an osrs account make sure you read this post. This website has to figure out a solution to this problem, it's so obvious what's going on.
Date of experience: August 22, 2019
Hello, Thomas,
Thank you for explaining your issue in great detail. Account transactions always entail some form of risk, and this is why we offer insurance as additional protection. Even with that purchased, however, we still require users on our site to prove their claim by showing sufficient evidence, and this is stated in our disclaimer: https://i.imgur.com/xuvAhYo.png
We also provide buyers 72 hours to fully inspect and secure accounts. This is the time you should ask the seller for the recovery information. If none of it is ever provided, you may dispute the order and ask for a refund. After the 72 hours time frame closes or if you confirm the order before that lapses, the system accepts the transaction as complete and the seller is already considered paid.
In any case, we respect your opinions, Thomas. To anyone reading, if you need help with account issues, please email us urgently at support@playerauctions.zendesk.com.
Best regards,
Richard
They have fairly priced ISK, I wouldn't say they're the cheapest, but you would be buying from here for the security they provide and the large availability of sellers and stocks.
Date of experience: March 11, 2024
Thanks a lot for the kind rating and detailed feedback, Malik.
Good offers if you need gil just be aware theres no baseline price so find a good 5 star seller with lower prices and you should be fine.
Date of experience: December 13, 2022
Thank you so much for the kind rating and vouch for us, Ravi.
Pretty good. My order was very smooth and there were no issues all the way til delivery. Good job and I'll be back for more ü
Date of experience: November 9, 2022
Thank you so much for the positive feedback and patronage, Harry. Much appreciated.
Fantastic Pokemon Go accounts great for both maining and for casual alts. The offers are cheaply priced and sellers have a wide variety of selection even the RAREST ones.
Date of experience: May 8, 2023
Thank you so much for the awesome review regarding your account purchase, Sandro! Happy gaming!
I've been on their live support for 9 days straight trying to get payment for an account I sold, I have the buyer added on skype and talk to him daily no issues with the account, he's happy with it, every day I get told something completely different from what the other operator has told me, I've been told 6 different things and it's really frustrating i've been asked to wait patiently which i've done and when it comes for the day for me to get payment, I get told I need to e-mail *******@playerauctions.com by a Ralph, then I come into the chat and spoke to a Leonard and he told me my payment would 100% go out today and that it was an automatic process, then I go into the chat and speak to a Larry who not only told me something completely different he also hung up on me in the in the chat their customer service is a joke, and I think I won't ever get my payment of $150 lesson learned don't use this site they will give you the run around until you forget about your payment or just stop caring
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2014
Hi Dominique,
Thank you for your feedback. Unfortunately, the delay in disbursement for this order was due to the buyer initially reporting problems with the delivery and security of the account.
After a thorough review, as well as the buyer confirming later that the issues were resolved, your payment was sent into the disbursement queue. It appears that your payment was disbursed to you at midnight on the same day your review was posted.
Cheers,
Jacob
The site was recommend to me by friend who have brought gold in the past so I did the same, I buy from the same seller and it still a 100% good deal
Date of experience: March 7, 2024
Thanks a lot for your and your friend's orders, Nichol! Happy gaming to the both of you!
When i was registering for an account, i accidentally put in a "fake name" that at the time thought it was my username. I went to buy some gold on the 13th at 1 PM. I checked my card, and they took the money out of my account within 2 mins. Now i was still waiting by the time 9 PM rolled around. I went onto customer support and they said that my account needed to be verified. So i simply verified it and then they told me that i was using a "fake name". I told them that i must have though that it was going to be a username and they understood. They told me to send a ID and my proper real name to some email. They told me it would take 24 hrs. I patiently waited and kept checking on the order. I come back 36 hours later, after checking and double checking, I went back on live support and they apparently had sent an email to me. Well they didn''t. So i asked the GM to re send it, and you know what they said? "Please do not cover up your photo on your ID" Really? It took you 36 hours to say that? The GM told me to resend my id, so i did. And he told me i had to wait another 24-48 hours for THAT id to process. After that i proceeded to tell him that I was going to cancel my order. It's not like we were using snail mail or anything, we're in 2015 using the best technology to date and i have to wait this long for a photo ID to be approved. Wow. Talk about being lazy. SO i canceled my order, and now its going to take up to 1 business day for the funds to be back into my account. L. O. Fking. L
Date of experience: May 15, 2015
Hello I tried to order over 100$ in wow gold on this site and I literally got charged 3 times for that one purchase that was my first issue
2nd issue was the fact that I had to send in a picture of my I'd, visa and recipe for the purchase I tried and tried but the recipients email address kept flagging it as spam so I couldn't...
3rd issue was trying to get ahold of someone to help me there supposed support literally sucks I had 3 different people message me and not one actually tried to stick around and help and you can only contact them via email and that's even if you get a reply back!
I DO NOT RECOMMEND THIS SITE! There's a lot better then this site out there
Currently attempting to get my money back as I canceled my order and said F**K them!
Date of experience: July 31, 2021
Hello Colin,
I was able to check and there are indeed 3 charges. I'm sorry if this confused you, but we never charge more than once. In fact, all charges made are buyer/user-initiated. You may have incurred 2 additional charges if you accidentally clicked "Pay now" more than once. This is the case with most purchases online. If not that, you may have closed the page prematurely and re-opened it, or the refresh button may have been pressed during the process.
Rest assured that these charges are already being reversed and you will be automatically refunded.
I saw your ticket and our team was replying there. We respect your decision to cancel the order and we're sorry you didn't like the verification process.
Regards,
Richard
I play 2 games at the moment and I have purchased something for both here. They both went well, there were no issues at all.
Date of experience: March 13, 2024
Great to hear this! Thanks a lot for the back-to-back purchases, Rolson.
The osrs gold I got was priced nicely and the seller was trustworthy.
Happy with the deal thanks:-)
Date of experience: April 28, 2024
Thank you very much for the awesome review, Cyrus.
Great website! Great prices! P2P gold buying/selling. You can't beat it. Site has lowes commissions around!
Date of experience: July 16, 2017
Excellent transaction excellent page nice offers you find everything about gaming and they answer really fast
Date of experience: March 28, 2017
100% real website with no scam and marvellous customer support system. Everyone should try this website.
Date of experience: February 22, 2020
Thank you for the very kind feedback, Imran! We're really grateful for this. :)
Cheapest, safest, and fastest ----- I summarize my order experience with that. And nothing else xD thanks!
Date of experience: November 8, 2022
Thank you so much for the wonderful feedback, Alan!
They stole my $50 and immediately banned me from the site. Theives.
Do not buy from these scumbags.
Date of experience: May 21, 2017
Hi Derrick,
I'm sorry this happened to you. Suspensions after purchases happen for various reasons, but these are usually automated system suspensions due to risk management triggers on our system. I'd love to help you out and see what we can do for your account and see what it we can do about moving your order forward. Can you please send me a private message with your Order ID and PlayerAuctions username?
Thanks,
Lei
Customer Support Manager at PlayerAuctions
Timely and efficient. These guys are the best. Got my order within 15 mintues after verifying my purchase
Date of experience: March 19, 2020
Glad to hear about this, Muneeb! Thank you so much for the very kind feedback! :)
I would like to have some more payment methods. E.G. PaySafeCard, Sofortüberweisung
But alright, need to get 100
Date of experience: March 3, 2017
Hi Florian,
Please feel free to drop a line in our Suggestions Box, and let us know the specifics of the payment methods you're interested in. We'll see if we can accommodate it!
https://www.playerauctions.com/help/suggestion/
Thanks,
Lei
Customer Support Manager at PlayerAuctions
Visa check 0.01 CT. They took $2 and nothing works... Tried again and again took many. No order, don't let them fool you
Date of experience: November 23, 2021
Hi Dominic,
You seem to misunderstand the card veto process. This aims to check if our site can properly charge your bank/card. Whether you continue with the order or not, this amount is refunded back to you.
As for continuing with the payment, you need to input the exact amount of USD charge you received in the form on our website to continue with your payment. Again, if you do not wish to continue, the funds will be refunded back. You probably tried again with the idea that this is already the payment but this is only a test charge.
You also do not have an order ID provided so it's likely you do not have a purchase with us. Please let me know if you have other questions about this so I can help you.
Best regards,
Richard
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
You're welcome and many thanks, too, Erlou. Happy gaming!