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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
623
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,918)

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Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user sykskvn85
Florida
1 review
1 helpful vote
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March 22nd, 2024

Don't trust the site bought "Anti-Ban" accounts. Now all accounts are permanently banned. Site won't help and seller is AFK

Service
Value
Shipping
Quality

Date of experience: March 12, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello vvRoNq,

I'm very sorry but the orders do not come with after-sale protection. To know more about it, you may read about it here:
https://support.playerauctions.com/hc/en-us/articles/4402691743257-How-does-after-sale-protection-work

Our system has already refunded one of the orders: 11345076.

If you have further questions, please email us at support@playerauctions.zendesk.com; thank you.

Regards,
Richard

Thumbnail of user nimam10
Japan
1 review
1 helpful vote
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October 28th, 2020

They force me to use a cryptocurrency and then they stole my money, the robot customer send the same FAQ over and over, don't buy anything from them they are Thieves who steal your money

Date of experience: October 28, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

(Updated - Customer's payments are already refunded; Payment account is ready to be used for orders again)

Hello Nima,

Thank you for sending the list of order IDs for us to check.

Your payments were declined since there were security issues with the orders you've placed at the time before. You should be able to pay again using your payment account. All declined orders are automatically refunded back to the user and your last payment was dated October 2 — you should already have the refunds for that.

As for "thieves who steal your money", I'm afraid this is heavily defamatory, Nima. Checking your account history, you've had many successful payments last September with us when you started purchasing from PlayerAuctions. You even had several disputes where PlayerAuctions served to protect you by refunding you back. As you can see, you have experienced our legitimate services.

If there's anything I can help with this, please let me know, Nima. I would be happy to look into it.

Best regards,
Richard

Thumbnail of user leonew
Maine
1 review
11 helpful votes
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October 17th, 2014
Verified purchase

There was a misunderstanding in the payment process that left me WITHOUT my money that I spent, and WITHOUT my gold that I'd ordered. Thanks to the absolutely TERRIBLE service that I sat through, I'm now without the $70 that I spent and I have multiple days to even TRY to get it back. They wouldn't even consider any explanation or try to adjust their opinion on the misunderstanding. I paid through Paypal and the names did not match. Despite the fact that the person who I am buying for is a DIRECT relative, they said that the payment couldn't be completed, even after they'd told me previously that a direct relative was acceptable. I now have days to wait for even a chance at getting a response from anyone who has the power to help me. That's the best case scenario. Likely this site stole $70 from me and I'll never see it again. I HIGHLY recommend that anyone who is debating using this site doesn't. Sadly 1 star is as low as it lets me. Negative 5 is my current opinion of this site. If I could rewind time an hour and a half and skip to a different site, I would. So I hope you do the same.

Date of experience: October 17, 2014

Thumbnail of user franciscor19
Chile
1 review
5 helpful votes
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September 6th, 2016

I have bought over 15 LoL accounts with a 100% positive feedback, only 3 of them were hacked after a month or 2, in all of the 3 account that were hacked, I payed Player Auction's insurrance for a year.

Each time I talked to them (PA), they ask me to prove that the account was really hacked, so I sent them EVERY single possible proof that you can get of an account being hacked.

1- Log-in telling you that the account is currently being transfered to another region.
2- Multiple E-mails for password recoveries and such.
3- Plenty of Screenshots about the chats I had with the seller plus screenshots of my log-in info not working.

In all of 3 cases of the accounts I bought which where hacked, the answer was "Sorry but you did not provide enough evidence", besides this stupidity, if one of the account you bought was hacked on May, they reach to you on August, on top of that, they give a f*ck if you payed for a year of insurrance, to them you always "DID NOT PROVIDE ENOUGH EVIDENCE", so your only choices are, be extremely lucky from who you buy, otherwise you will never see your money again

Service
Value
Shipping
Returns
Quality

Date of experience: September 6, 2016

Thumbnail of user ramis30
Singapore
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Purchased a cheap BGMI account here. I also love that they have a separate section for that, makes it easy to search the offers.

Date of experience: February 12, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to know you found an account you liked, Rami! Thanks a lot for this and happy gaming!

Thumbnail of user peterg2018
California
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Impressed with the professionalism of the seller. Upstanding guy for taking care of everything!

Date of experience: June 12, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for sharing this kind review, Peter!

Thumbnail of user regiss13
Philippines
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Site provides good experiences to hook you up with fantastic sellers, truly the best for specific MMO's and the security is just easily top notch

Date of experience: April 24, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive feedback and kind words, Regis!

Thumbnail of user arianah1
Missouri
6 reviews
19 helpful votes
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January 30th, 2017

Each time I got what I paid for. Great site for low prices, never had any issues. Would still use it but I don't play games anymore.

Date of experience: January 29, 2017

Thumbnail of user alecv3
California
1 review
1 helpful vote
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December 21st, 2016

I have done many trades on player auctions and have had no issues, this has been an amazing experience and I will continue to use their site.

Date of experience: December 21, 2016

Thumbnail of user maulanai
Indonesia
1 review
3 helpful votes
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August 22nd, 2017

The best site ever. Just bought a habbo gold bars and get it in no time this is legit
Not a scam. Go and buy it xD

Date of experience: August 22, 2017

Thumbnail of user charlies349
Philippines
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

My orders went through smoothly and thankfully my payment was accepted quickly. I had some of the best deals here and I only plan to do more.

Date of experience: December 11, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

I'm very happy to hear this; thank you for sharing this kind feedback with us, Charlie.

Thumbnail of user erickr157
Thailand
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Transaction was uber fast, I appreciate the effort of these guys to get the gold to me quickly and safely

Date of experience: March 6, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind review, Erick.

Thumbnail of user connorc149
New York
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Didn't find any problems or delays...very good using it and it was safe...thanks

Date of experience: June 9, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for your trust and positive rating, Connor!

Thumbnail of user jorgec12
California
1 review
3 helpful votes
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September 29th, 2014
Verified purchase

Great service! I was worried about any scams but after the fast and reliable service I will surely shop with them again

Date of experience: September 29, 2014

Thumbnail of user jackiep376
Philippines
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

Process felt safe all the way. Seller know the ins and outs and completed everything in less an hour. Great service. xD

Date of experience: October 5, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Jackie. That is absolutely one of our goals and I'm happy to hear about this. :)

Thumbnail of user noahs413
Romania
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Site is user friendly to newcomers.
Only bad thing to say is payment verification (too strict with many requirement)
The rest is good experience.

Date of experience: March 10, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for bearing with the payment process, Noah.

Rest assured, as long as you use the same payment account and there are no changes with it, you won't need to verify again.

Thumbnail of user tanixc
VE
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Everything was handled nicely, it was fast but never at the expense of being a risky trade. Zero bans. Absolutely worth it.

Date of experience: September 22, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the positive review, Tanix. Enjoy your order!

Thumbnail of user nateg6
Hawaii
1 review
2 helpful votes
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April 25th, 2017

I recommend doing business here, great way to get the best gaming goods for cheap, on all of the best game titles

Date of experience: April 25, 2017

Thumbnail of user sungk31
Philippines
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Bought something from them and I'm happy with the transaction. Seller was kind and gave me a good feedback. Good buying experience.

Date of experience: December 6, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for sharing your positive experience, Sung!

Thumbnail of user sb200
Michigan
1 review
1 helpful vote
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February 24th, 2017

Easy, fast, and trusting. Used it many times and its great. Ive sold a decent amount of stuff and have also purchased.

Date of experience: February 24, 2017

Thumbnail of user davida4560
Philippines
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Really good service, they set the benchmark for how game trades should be done and they do it nicely and discreetly. :)

Date of experience: May 22, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review, David! Happy to know you enjoyed the transaction. :)

Thumbnail of user billyh477
Billy Q.
Maine
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

Perfect Fortnite account insane price for 100 skins and 100 BP! So happy with this thank you very much PA fam!

Date of experience: January 17, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the positive review about your account purchase, Billy! Enjoy and happy gaming!

Thumbnail of user chrisg2583
Cyprus
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

There were sooo many good offers and all sellers were great to talk to. The delivery was correct and I had no bans of any sort. Way to go!

Date of experience: April 7, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear this, Chris. Thank you so much and happy gaming!

Thumbnail of user gerrye40
Illinois
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Trustworthy game services. They make almost any item gold or what not in any games possible.

Date of experience: May 29, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for trusting us with your orders, Gerry!

Thumbnail of user galvins
Philippines
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

I probably made it sound dumb with cheap and safe but that was how the order really is and I like it. They gained my trust and I'll be coming back.

Date of experience: February 2, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Not at all, and thank you so much for the trust and kind words, Galvin. Much appreciated!

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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