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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
623
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,918)

Rating

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Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user erickm232
Philippines
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Staff was courteous and the seller was professional. I was treated to a quick, trusty, and affordable service.

Date of experience: November 20, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much, Erick; we're very happy to hear about this!

Thumbnail of user evelynt59
Singapore
1 review
0 helpful votes
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December 10th, 2019

Very fast and secure site! At first i was skeptical about this. But after recommendation from friends this was actual fast and secure.

Date of experience: December 9, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for putting your trust in us and for the kind words, Evelyn! We'd also like to thank your friends for the recommendation :D Hope you continue to enjoy your transactions on the site!

Thumbnail of user chuiyeel
Germany
1 review
2 helpful votes
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June 5th, 2017

This site helped me a lot in a lot of mmorpg games. Went though a lot of website, but i can be 99% sure no website is as cheap as playerauctions^^

Date of experience: June 5, 2017

Thumbnail of user adrianb522
Hawaii
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

Handled the service with great care and speed. I will definitely buy again.

Also, plenty of good payments.

Date of experience: January 2, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind feedback and appreciation, Adrian. Hope you enjoy the game account service!

Thumbnail of user rennyk1
Australia
1 review
2 helpful votes
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June 19th, 2018

No reply at all
I'm not sure why they have support center.
They do not reply to customers.
No email answers, No live chat, No support center number.

* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 18, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Renny,

I apologize for the lack of responses, but we'd like you to know that our staff was handling this concern yesterday. I'm happy to let you know that the refund has already been processed 15 hours ago, the money should be with you very soon. Sorry to make you worry. If you have more questions, feel free to post a question here using the Q&A form. Thank you!

Best regards,
Richard

Thumbnail of user filipk3
MK
1 review
2 helpful votes
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June 8th, 2017

One of the best sites to trade online content and items around. Been around for ages and been using it for ages. Highly recommend.

Date of experience: June 8, 2017

Thumbnail of user els168
Canada
1 review
1 helpful vote
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April 6th, 2015
Verified purchase

Great sense of reliability and security, both on the part of the site as well as its community of sellers/buyers.

Date of experience: April 6, 2015

Thumbnail of user aarong69
Australia
1 review
10 helpful votes
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January 1st, 2018

Great site easy to buy and sell all types of games. I love the quick and easy usage of the site. I will use over and over again.

Date of experience: December 29, 2017

Thumbnail of user tetsuyam
Japan
1 review
0 helpful votes
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May 15th, 2020

The site is very easy to use and the user's credibility is high.
I want to use it again.
But I think the fees are high

Date of experience: May 13, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for the feedback, Tetsuya. The fees are used to offset operational services in handling and securing payments as well as any concerns with the order — during and after. That said, thank you for the kind words and review for us, and if you have any concerns or questions, please use the Q&A form here in SiteJabber so I can help you.

Thumbnail of user chanthous
Cambodia
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Order did not continue but site refuned me correctly. Order canceled is my decision since I need to use my money.

Date of experience: March 28, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive rating, Chanthou.

Thumbnail of user jayf18
New Jersey
1 review
2 helpful votes
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March 21st, 2015
Verified purchase

Fast & Easy. Seller responded to my e-mail within 2 minutes, had the credits within 5 minutes. Awesome awesome awesome!

Date of experience: March 21, 2015

Thumbnail of user kayquer
Portugal
1 review
11 helpful votes
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January 23rd, 2018

Bought an Steam account an it was all good! The site prevented all the information for a good purchase!

Date of experience: January 22, 2018

Thumbnail of user paulom88
Philippines
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

Everything was easy. No issues happened and the communication was fantastic like everything was almost automatic.

Date of experience: August 30, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the positive feedback, Paulo. :)

Thumbnail of user ww192
Utah
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

The website advertises that you will receive the products "within 20 minutes," what they don't tell you is they will have you waiting there for HOURS after they take sensitive information of yours first: real life pictures of your face, real life pictures of your credit/debit cards with your face, real life pictures of you with your driver license, and pictures of your BANK STATEMENTS. Everything necessary to make online scams.

This is done AFTER they charge your account. Not before, but AFTER THEY HAVE YOUR MONEY. For what? A successful purchase here would've save me around $10 on 4 items and I would've had to wait HOURS to get it after sending super sensitive information over the internet.

Daybreak asks for NONE of this and gives you your items IMMEDIATELY. I've called my bank to make a payment dispute because they have already received my cash. Makes sense PlayerAuctions has not responded to my questions or concerns as they have been paid already. I got scammed by a PlayerAuctions "compliance" worker named "Davon."

Its not worth saving the $3 per Krono to go through this.

Tip for consumers:
Don't risk it. I was scammed.

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: December 27, 2021

Thumbnail of user jamesm249
Kentucky
1 review
2 helpful votes
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March 21st, 2015
Verified purchase

My experience was very good. It was easy to do and easy to make payment. Very good place to deal with.

Date of experience: March 20, 2015

Thumbnail of user ewewrewrwer
California
1 review
0 helpful votes
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October 7th, 2023

Nice and smple. Very fast vfjnv jnjvn jk njv nj njkhjkjk jjk jhjk jh jkjk j jkkj jh jjk jk jh j jh jk jk jk jk jkjk jkjk j j kj vh bi ibu ubbui ubi bu ub bui biu bub bui ubi ubi bui b bu bu bu bu bu bu bu ub ub b bu u bi ubi

Date of experience: January 14, 2017

Thumbnail of user cadinf
Wisconsin
1 review
3 helpful votes
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August 4th, 2017

Love to buy from them, they do good. They do a good job at getting your money back if you get scammed. Never had an issue.

Date of experience: August 4, 2017

Thumbnail of user lawrencem742
Bahamas
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Wasted no time in getting the goods I ordered. Fantastic exp using this site and makes you wanna come back!

Date of experience: October 15, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear about the fast experience; thank you very much for the support, Lawrence. :)

Thumbnail of user joshuas1506
TW
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

Super smooth and worry free. Never had any issues or bad things to say about the fast 30 minute ordeal.

Date of experience: September 17, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive review, Joshua. :)

Thumbnail of user pietroc28
Philippines
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Never had any problems during the 2 hours it took from start to finish. Paypal would have been really nice but meh site works so all good.

Date of experience: March 29, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive feedback, Pietro. Glad to hear you were able to use a working payment method.

Thumbnail of user dannys63
Florida
1 review
1 helpful vote
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December 15th, 2016

You won't get banned with this website, the currency farmers don't hack and make money by grinding. Great service!

Date of experience: December 14, 2016

Thumbnail of user ianm56
Missouri
1 review
2 helpful votes
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July 10th, 2014
Verified purchase

Purchased Runescape virtual goods through them, process went quickly and smoothly. I will be using this site in the future.

Date of experience: July 10, 2014

Thumbnail of user russellg103
Canada
1 review
0 helpful votes
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March 15th, 2020

Amazing service, I've bought from these guys at least 2-3 times already and I will keep on doing it.

Date of experience: March 14, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive feedback and for the trust you've given us, Russell!

Thumbnail of user mannyb20
South Africa
1 review
1 helpful vote
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January 7th, 2019

Fast, safe, reliable and good service really impressed how they do business great layout of the website makes it easy to go around

Date of experience: January 6, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Manny. Thank you so much for the very kind review! I'm glad you're enjoying our services and web layout. Have a good day ahead! :)

Thumbnail of user kaneh1
Netherlands
1 review
2 helpful votes
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March 23rd, 2017

Playerauctions has been the best site for me to buy my accounts on.
No scammers, fast and easy delivery

Date of experience: March 23, 2017

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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