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PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Always been successful for me. The community is great. Looking forward to buying off PA tonight knowing it will go smoothly. :)
Date of experience: June 20, 2014
Done business with this site multiple times, very smooth and fast!. Will definitely order again in the future.
Date of experience: July 21, 2020
Great RMT site with quick transaction time and excellent customer support. Definitely will do business again
Date of experience: June 21, 2014
Whether it's game accounts, gold, boost, you name it!, they are the frontrunners of safe trading. Highly recommend them!
Date of experience: December 1, 2017
Never had a problem selling at this site i dont know about other people talking trash here but they look fake to me
Date of experience: June 9, 2019
Hello Ervin, thank you so much for the positive feedback! Good luck with your future sales on the site! :)
Have bought and sold. Immense protection on both ends. Can take a while to resolve problems but always works out.
Date of experience: June 27, 2017
Refund arrived yesterday. Will place another order when I'm feeling like it for now though thank you.
Date of experience: May 4, 2023
Thanks a lot for the order confirmation and for extending your patience with the dispute, Pauly. Much appreciated on this. :)
Great service they really come through in terms of speed and secure deliveries. This is the best way to get gold for games.
Date of experience: May 2, 2023
Thanks a lot for sharing your positive experience with the purchase, Wayne!
Very easy way to make transactions and a great community base! There are many games each with having multiple options for items and/or sellers!
Date of experience: July 13, 2017
This is a really great store to buy online game merchandise. 10/10 would recommend. Easy, cheap and fast. A+++
Date of experience: July 5, 2017
They may have some delay sometimes when it comes to messages
But definitely not scam. I sold something successfully
Date of experience: July 4, 2017
Hi Ahmed O.,
I apologize for the delayed response from our support team. Due to the number of tickets we receive daily that we need to manually check, we sometimes take time to reply to a query. I am sorry if that happened in your case.
Kindly send me a private message including your PlayerAuctions username and the Order ID so that I can check the status of your Disbursement.
I am looking forward to your reply.
Regards,
Bernadette
Good service and secure payment system. It can come off as strict but I appreciate they do this seriously. Site was also super easy to use.
Date of experience: September 28, 2022
Thank you so much for the kind and fair assessment about our process, Alex.
Read these reviews before purchasing a minecraft account, or should i say (tried to purchase) it then said purchased failed, but OF COURSE the money was taken, really hoped you guys were better.
Date of experience: April 18, 2020
Hello Greyson,
I'm very sorry to hear this. The payment failed most likely due to having mismatched names on your payment and PlayerAuctions account. Please check and ensure they exactly match; you may also need to double-check your other account information to make sure they're all accurate and up-to-date. I will request for the refund to be prioritized; I've sent you a message about this on ticket 427753.
Best,
Richard
Had a really good account transaction with these guys and I dont have anything bad to say about the service.
Date of experience: November 29, 2022
Thank you so much for the kind sentiments, Sander!
All went well without any hitches or issues. Hope you add more wallet/network options for crypto though.
Date of experience: October 5, 2023
Thanks a lot, Warren! Happy to hear you had a smooth experience. We always look into that and rest assured, if we find more, we'll definitely add it on the site as soon as we can. :)
On friday, saturday and sunday. Your staff get holidays. So, they answer our problem take very long time.
Date of experience: July 2, 2020
Thank you very much for the kind feedback, Sukma; much appreciated! We're sorry for the delays with replies and rest assured, we're doing continuous work flow improvements to address this.
They assisted me with an order issue and resolved the matter to satisfaction within a good amount of time. Thanks.
Date of experience: November 15, 2022
Thank you so much for appreciating our staff's efforts, Billy!
Multiple purchases from the past, trusted seller, always complete my special request. Thank you for saving me so much time!
Date of experience: July 2, 2020
You're very welcome, thank you so much too, Leo, for the kind review! :)
Nicely handled and the availability of choices is amazing. I rarely do this but I'm glad everything was done properly.
Date of experience: October 6, 2023
Thank you so much for the trust and for choosing us, Harry!
Got fast delivery, great price. Trouble free. Will happily use the service again when and if need arises.
Date of experience: November 29, 2019
Thank you so much for the positive feedback and sentiments, Kyle!
Terrible customer service, it should not take over an hour to buy something online. Will never be back again.
Date of experience: January 28, 2020
Hello Yuwei,
Our order processing may take up to 3 hours, and that includes the signup process already as well as the verification/security check being done by our team. I was able to see the logs for this and you canceled after an hour; if you decide to use the platform again, I'd like to ask you to set your expectations with what I said earlier.
Please write to us at support@playerauctions.zendesk.com in case you have any other questions.
Best,
Richard
Fair priced offers and secure delivery practices. Love the extra attention they have to letting buyers inspect orders first before confirmation.
Date of experience: January 12, 2023
Thank you so much for the kind appreciation, Mikkael.
Within 5 minutes, my bank was charged, and they said failed transaction. Now I have to spend time disputing the charges
Date of experience: February 2, 2020
Hello, CS,
I'm sorry for the inconvenience. There won't be any need to file a dispute from your end, and if you decide to file for a chargeback case, our team will have to close your PA account permanently. The refund will be automatically returned to you in 2-5 business days and for convenience, this actually happens faster than filing a dispute/chargeback case.
Your payment was declined because your PA account information may be incomplete or inaccurate. Your PA registered real name should also match the name in your payment account. Please double-check this. Alternatively, you may want to use BTC as your payment, as that method is readily accepted by our system.
Best,
Richard
Perfect stop for gaming needs when it comes to gold. Had 2 orders so far and they were both fulfilled correctly.
Date of experience: September 13, 2023
Thanks a lot for the kind feedback and back-to-back orders, Philippe. :)
I thought the payment was gonna take longer I went for coffee then I came back, they were done and the seller already delivered =P
Date of experience: March 19, 2024
Awesome to hear it, I'm glad to know everything was fast. Thanks a lot for this, Miguel.
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you very much for the kind feedback, Khoa! Delighted to hear this. Much appreciated. :)