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PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
623
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,918)

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Reviews that mention popular keywords

customer service (149) credit card (69) player auctions (143) customer support (74) phone number (24) game accounts (38) trading site (26)
Thumbnail of user chadskik
Philippines
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Had no problems whatsoever. Got everything done in about an hour and seller even gave me my first positive feedback on the site. Happy!

Date of experience: March 12, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot, Chadski! Happy to hear about the positive exchange you had with another user!

Thumbnail of user dougw160
Massachusetts
1 review
0 helpful votes
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December 1st, 2019

Editing review because PA did fix my issue. Thank you Richard! I appreciate it a lot. Also adjusted reviews on other sites.

Date of experience: November 29, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Doug,

I was unable to reply here because your review came in during the weekend while I was away on my rest days. I am very sorry for the concern and frustration this has caused you. I was able to see that you professionally completed the two orders — the delay has nothing to do with that, but rather, due to technical difficulties on our end. We have been unable to send disbursements last week, and we're doing what we can to have it sorted out ASAP.

I'll be keeping close tabs on your two order IDs: 5422553 and 5407507, and I'll make sure I go through the important escalations on my end to have this processed. Once again, I am truly sorry for all the delay. I was able to see your TrustPilot review and I'll make a reply there as well, Doug.

Best regards,
Richard

Thumbnail of user jamisono2
Philippines
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Delivery was quick and on point. Never had any problems all the way until it finished. Highly recommended!

Date of experience: May 26, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot, Jamison! Happy to know it was smooth sailing all the way for you. :)

Thumbnail of user jennya260
Philippines
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Got the order just fine without any issues. Would like to thank my seller for a fast and hassle free deal!

Date of experience: May 16, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Jenny! Hope you could consider leaving the seller a positive feedback on the site as well!

Thumbnail of user jonathanr62
Virginia
1 review
1 helpful vote
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December 20th, 2016

Never had a bad experience with this site. Super safe and quick and always friendly staff. Good prices and great commuinty

Date of experience: December 20, 2016

Thumbnail of user mikeyv7
Philippines
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Received the order in less than 5 mins I dont even know how the seller seller is still not asleep haha

Date of experience: July 19, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Mikey! Some sellers have multiple operators on the account so their availability is spread out. I'm happy you got the order when you needed it!

Thumbnail of user jeremiep10
Philippines
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Purchased WotLK gold and the amount received is correct, can definitely recommend the site. Always check sellers with history and feedback.

Date of experience: February 28, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the kind review, tip, and recommendation, Jeremie!

Thumbnail of user borism86
Philippines
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

TYVM good experience buying stuff here. Request to please add Payoneer but otherwise, Gpay was pretty good and easy.

Date of experience: October 7, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Boris. Payoneer was part of the payment options previously but was already removed due to an update to their policy and service change. I'm glad you were able to use Google Pay smoothly.

Thumbnail of user denzelb19
Canada
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Order done in 20 mins it was fantastic it was uber safe never got scammed and seller was a joy to deal with

Date of experience: February 25, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind review, Denzel!

Thumbnail of user tylere336
Romania
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Contained everything I wanted in an account plus it had all the necessary security info. Score!

Date of experience: May 30, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear this! Many thanks, Tyler!

Thumbnail of user anthonyh1536
Philippines
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Pure awesomeness. This is how deals for gold SHOULD be done. The security of the process is through the roof and I'm happy I got to use their site.

Date of experience: November 2, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much, Anthony. We're also very happy that you got to use the site; we very much appreciate this review.

Thumbnail of user janbeea
TW
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

It was very good. The dealer was the first to message and I got the gold within 10 minutes of that message. Never thought it'd be this easy lmao.

Date of experience: September 4, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear everything was smooth; many thanks for this, Janbee.

Thumbnail of user johnm1021
South Carolina
1 review
2 helpful votes
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March 27th, 2017

Anything you are looking for as far in game items and currency. I'm never dissapointed and hope that they stay the way they are now!

Date of experience: March 26, 2017

Thumbnail of user litoe
Philippines
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Outstanding commitment to service by a seller named goldpl. Took care of everything and made the experience f l a w l e s s.

Date of experience: June 16, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind and positive feedback, Lito. :)

Thumbnail of user ronniee66
Massachusetts
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

My PL service was perfect. Early completion, check. Loads of gold, check. Raid completed, check + good luck on loot lmao. So good.

Date of experience: February 5, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the detailed and kind feedback, Ronnie!

Thumbnail of user harrys668
Philippines
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

Tried this some time ago and I only have good things to say about the sote, delivery and the prices.

Date of experience: October 25, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review, Harry!

Thumbnail of user markj2545
Colombia
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Thank you to Melissa for the good solutions and replies. :)

Date of experience: May 28, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We really appreciate this; thank you for your show of appreciation, Mark.

Thumbnail of user nathanj399
Romania
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Had hesitations on using it but it turned out OK and I wasn't scammed at all. Used a 5-star seller on the site and everything was handled nicely.

Date of experience: November 2, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Nathan; we're very happy about the positive experience you had. :)

Thumbnail of user walj
Mexico
1 review
2 helpful votes
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January 31st, 2017

I sold an item on January 28 and havent got my money...
I talked to them by chat and didnt get a clear answer.
Wtf. Status on pending.

Date of experience: January 31, 2017

Thumbnail of user stephenc2454
Singapore
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

The site is an incredible trove of many ingame boosts without ever needing to cheat. Gold, items and whatnot. Glad I discovered it.:-(

Date of experience: March 4, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind and positive feedback, Stephen.

Thumbnail of user youwishyouknewmynamen
Denmark
1 review
5 helpful votes
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September 23rd, 2015

Bunch of scammers refusing to immediately refunding the money even if the order had been canceled. I advise anyone to steer clear of PlayerAuctions.

Date of experience: September 23, 2015

Thumbnail of user gustavos101
Philippines
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Guy made my order in 20 minutes and it was fantastic. Got a positive feedback too :) i made sure I gave one too hihi

Date of experience: July 27, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive feedback, Gustavo; happy to hear about the positive feedback you also received. :)

Thumbnail of user manuelr44
Texas
1 review
7 helpful votes
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December 19th, 2017

My transaction was completed very quickly and without any fear of scamming. I was reassured by the quick response to any questions I received.

Date of experience: December 18, 2017

Thumbnail of user danielk110
Poland
1 review
5 helpful votes
  • Send Message
May 2nd, 2017

I PAID 150 $ WITH MY PAYPAL! FOR COC ACCOUNT, AND ITS SAYS PAYMENT VERIFYING IM WAITING 1 day and its still same, i sent 10 tickets to support nobody respone. I GO TO POLICE NOW!

Date of experience: May 2, 2017

Thumbnail of user ilyab16
RU
1 review
2 helpful votes
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February 28th, 2021

So I have used the website for quite some time, had many trades in my history and all was well. Suddenly in December, I experienced hick-ups using neteller as a payment service with them.

At first it was a failed payment that was refunded 4 days later, but than, I have placed two more orders in the end of December and paid with neteller, one for 45$ and the other for 95$, both payments appeared as failed on their system, so I was waiting for a refund and... It just never came. At first I spent entire January exchanging emails with them, trying to figure out what went wrong and from their end the answer was always the same - we did everything right, we sent the money, it's your problem, figure it out with neteller. After a while their representatives started to send some strange screenshots of apparently their payment system with details of refunds sent, lo and behold in one of the screenshots they sent me, I noticed they sent the money to the wrong email! (to the email i was registered on PA with, instead of email on neteller I used to pay with), I pointed that out and the guy went silent for X days, and came back to me saying they made a refund and... IT NEVER BLOODY CAME AGAIN.

Now at this point I'm just lost for words at how irresponsible and unprofessional both their support and finance teams are, because it's just literally the same with them, your problem, your fault, fix it yourself, when these monkeys themselves sent me proof of their own $#*! up. And now they are straight up ignoring my tickets and emails at this point. I am in the process of filling a complaint with the UK Police and Action fraud hotline (PA is registered in the UK so hit them where it hurts when you too get scamemd by them). Don't use this service because whatever happens on their end, it will be your fault and your problem and they will send you off.

Date of experience: February 26, 2021

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Ilya,

Thank you for providing the details about your concern in full detail. I checked on the orders you listed and I found a ticket, 635046, where our agent is handling the matter and this was already being brought up with our finance team. I am sorry for the mishap. We always provide refunds back to the same payment account used on the order — please double-check and ensure that there is no mix-up with the email addresses on your end, I'm fairly certain this is not the case but I just want to make sure.

Please anticipate any developments on the matter on ticket 635046. Your funds will be 100% refunded one way or another and our team will work on that.

Regards,
Richard

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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