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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
620
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,915)

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Reviews that mention popular keywords

customer service (149) credit card (69) player auctions (143) customer support (74) phone number (24) game accounts (38) trading site (26)
Thumbnail of user tonyk774
Philippines
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Couldn't be happier with my gold purchase from playerauctions. The process was smooth and secure. Thank you!

Date of experience: July 6, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for this, Tony; enjoy your new stock of gold!

Thumbnail of user meganc17
Ohio
1 review
1 helpful vote
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February 28th, 2015
Verified purchase

My money was transferred, but I never received what I ordered. When I filed a dispute after 24 hours, I had to wait another 3 days during which the seller tried everything in the book to scam me - tried getting me to cancel the order so he could keep my money, tried getting me to cancel the dispute, tried telling me my account was invalid and someone else got it, tried telling me -they were out of stock- (this isn't supposed to be a site for illegal gold farmers anyways!)... and then, once the three days were up, the dispute went through the system automatically even though I was told by a CS that it wouldn't because he sent the seller a warning and postponed it for another 24 hours even though I told him not to because I didn't want to wait any longer... and now I have to wait EVEN LONGER, PLUS I'm being PENALIZED for something that wasn't even under my control! I'm having to wait THREE MORE DAYS for my refund, and it's not even a full refund! *I* am being *PUNISHED* because the *SELLER* didn't do his job, and nobody wants to do ANYTHING about ANY of it! DO NOT DEAL WITH THIS SITE!

Date of experience: February 28, 2015

Thumbnail of user louies77
Romania
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Surprisingly smooth. No extra BS and the order was delivered correctly.

Date of experience: May 19, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear it! Thanks a lot for this, Louie.

Thumbnail of user spencerr100
Philippines
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Lots of good wow swag here and folks are nice to talk to. Deffo buying again from the same user. Good dealls all the way.

Date of experience: January 29, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind feedback, Spencer.

Thumbnail of user mateop7
Illinois
1 review
2 helpful votes
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April 12th, 2020

I got scammed for an OSRS account. I filed a dispute a month ago and support is ignoring my messages

Date of experience: April 12, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Mateo,

I am very sorry for what happened, but as per checking, we can't issue a refund or replacement because no insurance was purchased. And even with insurance, we require buyers to send compelling evidence. In the dispute thread, we did not find any suitable proof that can incriminate your seller as the one at fault, and as such it was closed in his favor.

If you need help or have questions, please feel free to use the Q&A feature here so I can assist you, Mateo.

Best,
Richard

Thumbnail of user riand12
Monaco
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Assez content de la transaction. Il n'y a eu aucun problème et le vendeur a été très gentil de parler. Je recommande ce site si vous avez besoin de services pour OSRS.

Date of experience: July 14, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive feedback, Rian!

Thumbnail of user andrewl156
Canada
1 review
3 helpful votes
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August 23rd, 2017

Trusted site for buyers and sellers, I use it for Path of exile, WoW and other games I play. Never gotten scammed once.

Date of experience: August 23, 2017

Thumbnail of user spencerl314
Germany
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

I only have good things to say about it. Using it was a breeze and staff were all kind.

Date of experience: March 18, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review, Spencer.

Thumbnail of user andrews3524
Georgia
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

After payment the rest were done completely by the site. It's so convenient and I love this.

Date of experience: April 9, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much, Andrew. We're very happy to hear about your experience. :)

Thumbnail of user rubenh122
Romania
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Two thumbs up for these guys

Got me an account I will be using for a very long time

Date of experience: March 14, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot, Ruben; happy gaming on your new account!

Thumbnail of user josepht1360
Philippines
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

The whole thing was worry free. Site was exteremly EZ to use and sorted according to price so I got the cheapest with the highest raiting :D

Date of experience: October 24, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind review, Joseph. Happy to hear this!

Thumbnail of user devons31
Michigan
1 review
11 helpful votes
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February 26th, 2018

PlayerAuctions is a great place to buy lockbox ships instead of having to open tons of lockboxes to get the ship you want

Date of experience: February 24, 2018

Thumbnail of user christopherm3381
Poland
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

As the title. Remove that and you should be perfect.

Date of experience: May 13, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive rating, Christopher. Rest assured, as long as there are no changes, your payment account remains verified.

We have this in place to secure payments from fraud; you can read about it here, if you wish:
https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean

Thumbnail of user edgarg279
GB
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Dispute was finally settled. Took a long while but thankful of the decision they made.

Date of experience: May 13, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for extending your patience with this, Edgar.

Thumbnail of user jaspert17
Philippines
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

Service was definitely legit. I received it just as it is described and I had no issues whatsoever. For anyones asking I got something for FF14.

Date of experience: September 28, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to know everything is in order with your purchase, Jasper. Thanks a lot for the kind review!

Thumbnail of user alim129
Egypt
1 review
10 helpful votes
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January 25th, 2018

Good and fast send
And i love it very very very much
I can buy more and more and more and more
I will tell all my friend about it

Date of experience: January 25, 2018

Thumbnail of user gilbertm237
Ireland
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Started and ended off really good. I was updated all the way and there were no delays whatsoever.

Date of experience: March 19, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Great to hear this; thank you so much for sharing the smooth experience you had, Gilbert.

Thumbnail of user dominicl146
GB
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Great pricing and availability but best of all, it was extremely fast.

Date of experience: May 12, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for choosing us, Dominic.

Thumbnail of user jeremyp107
Delaware
1 review
1 helpful vote
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February 21st, 2019

Really glad they solve the problem I would of loved it if they didnt take so long to solve it but is okay thanks allot really apreciated it

Date of experience: February 19, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for your review and understanding, Jeremy. We receive a lot of requests on a daily basis and our tickets can sometimes can get clogged up. We'll charge this to experience and be diligent with future tickets. Have a good day ahead!

Thumbnail of user michaelr126
Kentucky
1 review
2 helpful votes
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May 6th, 2015
Verified purchase

I paid you guys 50 dollars for 15m in Gil that I have never got my guys name on ff14 is Neon Goodbye my server is siren I would like to have what I paid for my paypal said you guys got the money

Date of experience: May 6, 2015

Thumbnail of user nellyf15
Thailand
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Satisfied with the power leveling service I had with them. It wasn't cheap but it did everything I wanted and more.

Date of experience: October 8, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much, Nelly! Hope you have fun with your account. :)

Thumbnail of user benc203
Israel
1 review
1 helpful vote
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June 30th, 2017

Some1 can advice.
In what game to farm gold and sell it on playerauctions...?

( i mean a game with alot of players and alot of gold requests)

Date of experience: June 30, 2017

Thumbnail of user mandyr142
Philippines
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Spent some time looking through FFXIV accounts and by comparison, their prices are the best. Transfer was done expertly too.

Date of experience: September 30, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Mandy. I'm glad you found our offers to be the best for you. :)

Thumbnail of user ginnys98
Sweden
1 review
0 helpful votes
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January 28th, 2024
Verified purchase

All I needed to do was pay, set my time and server and boom. Gold delivered in a very quick manner.

Date of experience: January 28, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review, Ginny! Hope you enjoy your gold. :)

Thumbnail of user paulb5202
Wyoming
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

They were very attentive to questions and helped me take care of a sale I wanted to go through.

Date of experience: February 19, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for appreciating the team's efforts, Paul. We are grateful for your kind review. :)

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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