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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,950 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.2%
Positive
592
Neutral
0
Negative
11
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307
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Reviews (2,950)

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Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user robertc6945
Philippines
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Big yay for me xD site was extremely efficient not to mention cheap. Thanks a bunch! xD

Date of experience: May 10, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind and wonderful feedback, Robert!

Thumbnail of user mattk151
Indiana
1 review
0 helpful votes
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November 19th, 2018

QUICK AND EASY. WONDERFUL SERVICE. DID NOT HAVE TO WAIT LONG FOR ANY ORDER I HAVE EVER HAD. WILL DEFINITELY BE BACK FOR MORE

Date of experience: November 18, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello, Matt! Thank you for this awesome review. We're very happy to hear that you've had a smooth experience with your order! It is our honor to be able to provide trading options for gamers like you. Have a good day!

Thumbnail of user yurig6
Brazil
1 review
10 helpful votes
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January 14th, 2018

I'm brazzillian, so, one site like Player Auctions help aloot us, is fast too.
I bought in playerauctions before and always be satisfiet

Date of experience: January 13, 2018

Thumbnail of user paulr2616
Philippines
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Achieved everything it promised
- 20 minute delivery (it was 18)
- Secure payment
- Correct order delivery
Great using it and I will again..

Date of experience: April 23, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the awesome review, Paul!

Thumbnail of user santoagot
Australia
1 review
1 helpful vote
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May 14th, 2017

Ordered 50M OSRS, Fast reliable service thankyou! Will definitely use again and definitely recommend

Date of experience: May 14, 2017

Thumbnail of user redr70
Portugal
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Been trying to find an account type that I like and I found it here.

Date of experience: March 21, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for choosing us, Red.

Thumbnail of user ernestc235
Kazakhstan
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

Everything was done nicely and I even received a positive feedback. This is a nice site!

Date of experience: February 22, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind review, Ernest!

Thumbnail of user przemyslawk7
Poland
1 review
0 helpful votes
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November 19th, 2022

I was a victim as a seller, scammed by the buyer, it was my first experience with the website, and for sure it is the last. The guy seemed nice and all, I was happy at first that I've given the game account into the good hands. To my suprise, when I was about to receive the money after 30 days of it being in the "reserve", the buyer opened a dispute on the last minute that this account was reclaimed and as a proof he took a screenshot from the game app in which he was logged in this suppose to be "reclaimed" account. I don't want to go into much details, usually you can bind you account to other social or email accounts, just in case you lose your device or uninstall the game app. Once game app is installed into your device it is up to you if you want to bind it to some other account. In this case the buyer didn't unbind the account on purpose, so he could use it as opportunity to open a dispute. At the time I was thinking, that this is absurd, I was trying to be nice, but unthincable happened and the PlayerAuctions sided with the buyer without providing any explanation. So yeah, case closed, I lost the money, I lost the account in which I put thousands of dollars and on top of that I ended with the penalty of -50$, so I went into debt. As crazy as that sounds, I was sure that this has to be some kind of mistake, so I opened a ticket with complain and this is the response I received: "PlayerAuctions assume you are aware of the risks of these transactions - sellers are generally expected to be able to resolve the issue their buyers raised on the dispute." I think you can already come the the conclusion that on this portal you're on your own and just like in the casino, if you are lucky, you might end up with a successful transaction, but if someone wants to scam you, he will do that without any problem and PlayerAuction will do nothing to protect you. Be Aware.

Service
Value
Shipping
Returns
Quality

Date of experience: October 20, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello, Przemyslaw,

I am sincerely sorry for the experience you had. I checked this with our team and unfortunately, it seems the buyer was unassisted with the account loss. I understand that for you, the buyer still has access to the account by showing the proof you mentioned. However, our team also received newer evidence that points to the account as being reclaimed and that was the current status of the account. In situations like these, we require the seller to assist the buyer in recovering the account, and in doing so, we may cancel the dispute in favor of the seller.

If you are able to provide more proof about your case, please feel free to contact us back at support@playerauctions.zendesk.com so our team can check on this again for you. Our doors will be open.

Regards,
Richard

Thumbnail of user tevinb1
TT
1 review
2 helpful votes
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August 20th, 2017

On my account get this saying (Order Complete when Payment Confirmed) and it bin 2 weeks and still no pay and i cant get back my account

Date of experience: August 20, 2017

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Tevin B.,

I am sorry to hear that your disbursement has not yet been processed. I would like to help you with the issue. Can you please send me the Order ID thru private messaging? I would like to take a look and also escalate it to the correct team.

I will be looking forward to your response. I appreciate you patience and understanding in this matter.

Kind Regards,
Bernadette

Thumbnail of user jeremyh30
Georgia
1 review
2 helpful votes
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June 24th, 2014
Verified purchase

Compared to other RMT sites PlayerAuctions is the most reliant and honest sites out there. They are the e-bay of RMT.

Date of experience: June 24, 2014

Thumbnail of user michaels280
California
1 review
8 helpful votes
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July 15th, 2015

ORDER ID# *******

So I bought an account off this site with no insurance. Seller reclaimed after I had left feedback. I wasn't eligible for a refund. Fair enough. I asked PA to let me change my feedback. They didn't even respond. So I decided to try again with insurance.

I bought the insurance for my next account. Again, after leaving feedback, seller reclaimed. I asked for a refund. I filled all the entire lengthy form that they require you to fill out. I waited days without response. I asked them what was going on. All they would tell me is it's in process. Waited longer. I asked again. No response. I ask again. I wait longer. Weeks later, they send me the same form I had already filled out weeks prior. I told them I had already filled it out. They didn't respond so I told them to go $#*! themselves.

This website is a scam. There is no accountability whatsoever. They take your money then play stupid when you get screwed over. The insurance doesn't do anything and the customer service is nonexistent. When you have a question all they do is give you a standard response like "it's in process." If you email them then they don't even respond at all. I've only had one problem at epicnpc.com, and they banned the scammer. I suggest going there instead. PA never even punished this guy.

If a PA rep responds to this review, I will post screenshots of the entire email log that shows their nonresponse and poor customer service.

As proof that this website is a scam, I'm including the ID number of my order: *******. I can guarantee you that their customer service will not respond to this review as he has multiple others, or he will lie and say that I never reported it. Here is proof that I submitted the request and that they simply ignored it: http://imgur.com/SgesrRi

Service
Value
Returns

Date of experience: July 15, 2015

Thumbnail of user matthewh1161
Colorado
2 reviews
1 helpful vote
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February 23rd, 2021

Absolute TRASH. Will hold you $500 for ever and intentionally prevent you from verifiying. STAY AWAY. NO NUMBER TO CALL.

Tip for consumers:
stay away in game item scam

Products used:
all

Service
Value
Shipping
Returns
Quality

Date of experience: February 23, 2021

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Matthew,

I am sincerely sorry for the inconvenience. Your money isn't being held on purpose and canceling the order voids the funds so you can get a full refund. We have to validate the identity of our users through this process so we can comply with our anti-theft policies; I'm sorry for the concern it has caused. Since you canceled this now, rest assured that the refund was already released.

Best,
Richard

Thumbnail of user elijahl213
Australia
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

The deal was fully secure and the seller was very discrete about the trade. Love it.

Date of experience: April 16, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing the positive experience you had, Elijah.

Thumbnail of user emilyb1445
Philippines
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

The service was super and everyone I talked to was very nice. This is an awesome resource for FFXIV and I will be back for more.

Date of experience: March 20, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind review and support, Emily. :)

Thumbnail of user morenoa1
Italy
1 review
9 helpful votes
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May 7th, 2018

Very fast and safe A+
I made a few orders in this site and all times, i got a perfect service
Fast and Safe

Date of experience: May 6, 2018

Thumbnail of user masond104
Georgia
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

In 30 minutes tops the order was done without any issues. I would surely buy something here again.

Date of experience: April 14, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the amazing review, Mason.

Thumbnail of user jaydenw80
Finland
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Kudos to the seller I chose and site owners for the secure trade. :D

Date of experience: March 26, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for this, Jayden.

Thumbnail of user reginaldf68
Viet Nam
1 review
0 helpful votes
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January 21st, 2024
Verified purchase

Got what I needed in less than 30 minutes. No fuss, no pain, just legit service.

Date of experience: January 21, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the awesome review and order confirmation, Reginald!

Thumbnail of user joshp44
Minnesota
1 review
1 helpful vote
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July 18th, 2017

If you guys are gamers, then please consider visiting PlayerAuctions for the best P2P trading system there is!

Date of experience: July 18, 2017

Thumbnail of user tristonc
Ohio
1 review
2 helpful votes
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August 29th, 2017

I purchased 6 CS GO skins and only 2 of them were sent to me... NEVER use this site you will lose money.

Tip for consumers:
Do not use it

Service
Value
Shipping
Returns
Quality

Date of experience: August 27, 2017

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Triston,

Thank you for letting us know about this concern. We already look up on your case and escalated to our Technical Team for further investigation. Please know that I sent you a private message for more details.

We appreciate your patience and hoping that we can get this sorted soonest.

Best,
Krys

Thumbnail of user yuntaow
Canada
1 review
1 helpful vote
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December 12th, 2020

Fraud. ColludeS with seller to defraud buyers. Avoid!

Bought fifa 21 account, seller put origin account under my email. It was working for 5 days until payment is released, then the login no longer works LOL. And guess what, the origin account is no longer on my email! I cant request password change and login just stopped working. I went through the dispute system, provided screenshot of login not working. All seller said was I verbally abused him, and Im lying for whatever reason they think im lying for. The guy in charge of the dispute ruled in favor of seller, with no explanation.

Seller on the day of the purchase:"Ok i provided the account details. Also I don't know for sure if that's the correct password, but you can change it because the account is now on your email."

5days later I request pw reset, no reset came to my email address. LOL

This is seller defense, without any proof

"he literaly provided a screenshot with log in not working with the same password that i told him :)) ) It's obvious that he changed the password and did this just to try to get his money back. I mean who doesn't change the password of an account they bought from someone else :)) . He provided no proof. And i have no time to answer him."

I had to buy insurance for this purchase because the seller has review calling scam. Check the review screenshot. That neymar 1.3M account is same one I bought LOL, they defrauded 2 people within 2 weeks with one account.

Even though I bought insurance against fraud, they still wouldn't refund me. You tell me what kind of company is PA.

The PlayerAuctions Final Resolution Committee has completed its impartial review of the reported dispute and found in favor of sellers demands.

Refund to the Buyer:$0.00

Disbursement to the Seller:$100.00

Guess someone working at PA doesn't know how origin works. Or complete scum like I said in the title.

I bought 2 accounts within 2 weeks with PA, both got reclaimed. They will say sorry this was mistake blablala, in fact this is their business model hoping you are too lazy to deal with it, I guess most people are too lazy. Buy game from DEV DIRECTLY!

Date of experience: December 11, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Yuntao,

As per checking with our team, I'm afraid the evidence they received is insufficient at the time. Please contact back our team if you're able to get ahold of newer evidence so they can check again on this.

Best,
Richard

Thumbnail of user andyl634
New Jersey
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

It was all good. Quick payment and delivery and there was never any problems.

Date of experience: April 7, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing the smooth experience you had, Andy.

Thumbnail of user adami3
New York
1 review
1 helpful vote
  • Send Message
May 3rd, 2016
Verified purchase

This is my first purchase with P.A.and it was excellent! I would do it again.

Thanks!

Date of experience: May 3, 2016

Thumbnail of user dantem77
Philippines
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Safe and easy to use. Thanks and more power.

(This is only for the character limit)

Date of experience: April 9, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind words and support, Dante. :)

Thumbnail of user baileya61
Philippines
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

No frills good service for gold. Got what I ordered correctly and communication was very good.

Date of experience: March 14, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much; great to hear this, Bailey!

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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