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PlayerAuctions has a rating of 4.4 stars from 2,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Site has wonderful layout, it easy to find suitable account and server
Delivery process almost instant. Got it email to me in 2 minutes. Every info written in email is correct.
No issues playing. Level, items and gold all correct base on offer. Thank you!
Date of experience: May 20, 2024
Thought I was being scammed lol no offense but it came out nicely. They just needed to ask my ID's I guess for some security stuff, but no problems happened.
Date of experience: July 7, 2024
Thank you very much for being patient with the verification process, Clarence.
Me encanta usarlo para comprar oro. He hecho 2 transacciones y ambas son perfectas. ¡Espero comprar mas!
Date of experience: October 14, 2024
Thank you so much for this kind review, Keeno. We really appreciate it!
Want this account for a long time now and finally found a good price. Seller is great to deal! Very professional and good to talk to :)
Date of experience: August 5, 2024
Thanks a lot for sharing the positive experience you had, Arman. :)
If it was just a couple minutes faster it would be 5 stars but I was looking forward to this urgently and you guys made me wait.
Date of experience: July 23, 2024
I'm sorry for any inconvenience with this, Xander. We are grateful for the patience you've extended for this.
Very organized and to-the-point. I love how they notify you every step of the way until full delivery. Definitely a usable website.
Date of experience: August 5, 2024
Thank you very much for the kind appreciation of our site's features, Henry. :)
Never had any trouble with my transaction other than the payment verification which I thought was going to cause problems, but thankfully it was smooth.
Seller delivered it very quickly and the whole thing was done in about 30 minutes.
Date of experience: April 28, 2024
Thank you very much; we're very happy to hear about this, Carlo!
Totally safe, they went through the right channels to get me the gold. But also the deal was not only fast the price of the gold is very good. Very, very good.
Date of experience: July 9, 2024
Thanks a lot for the positive review about your gold purchase, Erick.
Boosting was fast, on point and priced VERY nicely. Would do it again.
Date of experience: August 25, 2024
Thanks a lot for the awesome feedback, Matthew!
Its super easy and hassle free. After placing my chara name and server, the seller got it to me quickly and I was able to use it. It's fantastic to think that you can get gold just anytime you want it!
Date of experience: June 3, 2024
Thank you very much for the fantastic review and support, Jared!
I ordered some gil for Final Fantasy and it was a blast. Communication was fast and flawless. The delivery was made promptly and there were no mistakes with handling. Outstanding service and I'm very impressed. :)
Date of experience: May 11, 2024
Thank you for the amazing review, Lila! Much appreciated on this.
Verification is hard to deal with I have to resend it multiple times. I am hoping not to do that again
My only relief is that the order is still legit and correctly delivered.
Date of experience: July 9, 2024
Your verification status should remain as long as there are no issues. Thanks a lot for extending your patience with this, Freddie.
I will be omitting the convo I had with them but I honestly made a bad mistake trading with the seller but they were polite in telling me and gave my account a chance. I was able to buy just fine after that.
Date of experience: May 20, 2024
Thank you very much for accepting and acknowledging the site's policies, Jumpy. Just let us know in your ticket if there's any other questions we can answer for you.
I've been reading the reviews and I probably don't have anything else to add.
Everything's been said. It's just a great game website for gold and items.
Date of experience: June 16, 2024
Thanks a lot for the kind sentiments, Ryan.
Cheap and fast. A good option if you need it in 1 or 2 hours for a good run.
Date of experience: August 20, 2024
Thank you very much for the kind review, Gilbert.
I tried buying here not because of a recommendation or anything. I just tried and got something for a little over 20 bucks and what do you know it was legit. :) The sellers I spoke to were also professional.
Date of experience: April 22, 2024
Many thanks for choosing us and for your trust, Christian.
The best site whenever you need extra gold. It can be in the amount and the price you want. You are in control as the buyer and this site is the best for that.
Date of experience: July 3, 2024
Thank you so much for the positive feedback, Dante. :)
Amazing place. Great sellers + decent prices + trustworthy deals + highly secure trades that won't get you banned. I will continue to buy my gold here for as long as I have... money lol
Date of experience: June 18, 2024
Thank you very much for the wonderful review and support, Stewart! Much appreciated. :)
I was already planning to give up on the purchase, they had to ask for my selfies again which I kinda hated doing. I gave Coinbase a try and though there was a $5 fee, it went through very quickly. Just need to be careful with paying via QR since Coinbase/crypto payments in general are time based. Anyone reading this who are having trouble I suggest using that.
Date of experience: March 26, 2024
We're sorry for any inconvenience and at the same time, we're happy to know Coinbase works for you. Thanks a lot, Isaac.
Warning to everybody. This is a scam - bogus payment verification process resulting in bank charges and delayed refund if any. Worst thing I experienced on the internet. I wonder why these people haven't been prosecuted :(
Date of experience: July 13, 2021
Hello Iordan,
You canceled your payment for the orders and refunds are not instant, they are processed in 2-5 business days.
I'm afraid this is a gross misunderstanding of how payments work. When you make payments like these, your bank/payment provider puts a hold on that amount of money so it becomes reserved and it cannot be used on other purchases. PlayerAuctions doesn't actually receive your money and when the payment is authorized, that's when it gets processed to us, also in 2-5 business days.
Your payments have been voided and I would have to ask you to please wait 2-5 business days (weekdays are the only days counted).
So no, we're not and should not be prosecuted for something proper and legal. I'm afraid your scam comment is defamatory and I hope this explains things.
You're going to receive the refund soon which proves the scam accusation is unwarranted and false.
Regards,
Richard
Reason: They advertising up to 3 day and you get payed out, bull$#*!. Now is already 10 days and nothing. After sending them a message, excuse:
"We currently have an issue with our Finance team but rest assured that we're working on the resolution..."
Disbursement Time: Now being processed
Disbursement Status: Queued for immediate processing
For xx days
Just avoid this page as a seller, because you will never get your money. Sad but true.
Date of experience: December 1, 2019
Hello Ixchel,
I am very sorry, although this may seem unlikely to you since it's only your 3rd completed order on the site, the disbursement delay happening right now is not the norm. Prior to this, all disbursements have been regularly processed in time. We're having unforeseen technical difficulties since last week that has affected our payments and for that, I sincerely apologize. I was able to take note of your order ID and we'll make sure it gets taken cared of ASAP.
Rest assured that you will be paid on this.
Best,
Richard
I got tagged in a payment verification loop, where I received two or three word replies. I provided all proof required, but they got hung up on a "screen shot" from my banking app, which is blocked for security reasons. On their site they list several ways to verify payment, but refused to accept those. Yup, their right to refuse "my proof". But after 12 emails and 24 hours, way past their advertised 20 min response and resolution, it's my right to cancel the order so the seller may actually get a sale, and to leave a negative review of my very disappointing experience using the player auction platform.
Date of experience: December 27, 2019
Hello Jay,
I'm really sorry to hear about this. Unfortunately, there is no way for us to bypass this since it's an import process that ensures security on our site. And you're right, we provide users the prerogative to cancel orders — you will automatically get your refund in 2-5 business days and in case it takes longer than that, I will have to ask you to wait a bit more, or you could let us know by emailing support@playerauctions.zendesk.com about it, Jay.
Best,
Richard
I used to be able to buy quickly, and had no issues... suddenly, they want a screenshot of your credit card account website, and are certainly not in any hurry about it... "This process is usually very quick" has wasted over an hour of my time.
I'm sorry, seller- you just lost a $63 sale... and PlayerAuctions has lost a long time customer. 51 orders over the years, 100% feedback rating-- obviously means NOTHING to them.
Date of experience: September 20, 2019
Hello Matt,
Sorry for the inconvenience you had with your payment. I want to assure you that any information you share is kept confidentially and professionally. It will never be shared outside of PlayerAuctions, and is only used for verification purposes. We need to have a copy of your payment information to make sure only you are able to access and use your account; in the event of any account breach, we have information to bank on so we can verify the user, and this is especially the case with changes in location, IP address, etc.
If you decide to continue with your purchase, please let me know how I can assist to make the process seamless. You may use the Q&A form here in SiteJabber to do that and ask questions about anything.
Best regards,
Richard
Playerauctions help team and inferior payment systems always seems to fail and leave a rift in your bank for the best part of week.
Then waiting on the other end is when you finally make a buy and it runs into issues. I got a refund for the account. But that is minimal in comparison to to my other investments into the account. They banned the seller. He seemed to want to cooperate but PA stopped any chance of that happening.
Looking forward to the "sincere apology and knowing how frustrating this can be" Richard. Save yourself the hassle and time and go somewhere else so you do not share my experiences.
Tip for consumers:
Don’t buy their accounts and invest in it. You will loose it all.
Date of experience: July 3, 2021
Hello Josh,
I checked the image you attached and was able to check order 7132065 on our end. Can you verify if this is the correct order ID? Because as per checking, there are no disputes and no tickets received for this from our end. The order completed just fine on our tracker.
If you'd like to check on an order, please confirm the order ID and/or write it in an updated review so I can check for you what went wrong.
Regards,
Richard
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you so much for sharing the positive and smooth experience you had, William. You're also very welcome.