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PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Yes plus 1 point extra for this guys for being my new fave. Will keep supporting you for as long as Im playing FF. Tnx for the wonderful deals! Tonberry represent xD
Date of experience: February 14, 2023
Thank you so much for the kind patronage and review, Jason! Much appreciated!
Honest and kind service. No problems happened with my order. Seller was extremely patient and commited and made sure I was attended to. Great service easily 5
Date of experience: March 27, 2023
Thank you very much for the kind review and order confirmation, Chris. :)
Glad my husband and I made the jump to buy 100m gil for our server. It was trustworthy and safe and we enjoyed talking to the seller (who will be our repeat provider for the weeks to come).
Date of experience: February 12, 2023
Thank you for sharing your purchase experience as a couple, Raquel. We hope you enjoy your order!
I just bought gold from a playerauctions in world of warcraft so i dont know how you gonna trade me the money in the game im juste wating for ur responce
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2018
Hi there, Michael,
Thanks for letting us know about this order. Unfortunately, the order was cancelled because you already have an account with us, and your current account was auto locked. Rest assured that no money was deducted from you for this order. Please check my private message to you for more details. Thanks in advance!
Best regards,
Richard
I provided 30 days free insurance although it was a terrible mistake since I wasn't aware funds would be withheld for 30 days. On top of that, it will also take 2-3 days to process. WHEN I TRY TO CONTACT SOMEONE FOR HELP I GOT THE EQUIVLINT OF PISS OFF
Date of experience: December 9, 2016
If you do get scammed you better have a bunch of evidence, screenshots and recordings, logs and so on. Otherwise your going to have one hell of a time getting a refund.
Tip for consumers:
Avoid this seller. Use G2G instead
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2017
Hi there, Cody,
We'd like to let you know that we have fully resolved this case.
We have removed your account from suspended status and reinstated it. Moreover, we have refunded you the order as well. We have sent you a PM here, as well as replies to your EpicNPC and Sythe forum posts. We'd like to sincerely apologize for all the inconveniences that you had to go through; Please let us know if there is anything else that we can help you with and we would be happy to assist.
Kind regards,
Richard
It is only $30, but they will take it with total impunity.
TLDR: Due to lack of visa/mc payments which are disabled for UK, had to resort to USDC payment, where the transaction is public and anyone (me/them/yourself) can see the money is already in their account.
I have been using PA for a long while now without problems until recently.
They, for some reason, disabled visa/mastercard payments. (Apparently there is a country filter according do their help pages and I am in UK!)
With the remaining methods I used USDC/coinbase which is available on their system as an ecommerce account. The transaction is confirmed many hours ago but the system still does not show this.
Support says and I am quoting here: "your payment is not capturing by our system due to the payment is not authorizing by Coinbase yet" which is ridiculous, because as anyone who is dealing especially trading with crypto on a commercial level should know there is no such thing as "authorise"
The information is all public, I've sent them the transaction ID's and screenshots, which clearly shows the money is in their account.
Support ticket id: *******
Date of experience: December 28, 2019
Hello Sean,
I'm really sorry for the hassle you had with this order. We wrote to you in ticket 356229, and we'd like to ask for your BTC refund address so our staff can process the refund ASAP. Please check for our reply, it was sent to your email.
Best,
Richard
Received the order correctly and the way it was done was just anazing. Great communication done privately and in a fast efficient manner. High five. :D
Date of experience: February 6, 2023
Thank you very much for the kind and positive feedback, Evan. Happy gaming!
Buyed tarkov rubles and all goes well, but fees are high, but if you put your cash into skrill or neteller fees are lower than if you pay with your cc
Date of experience: April 5, 2020
Thank you for the positive feedback, David. Buyers don't pay any fees at PlayerAuctions, and the fee you spoke of is possibly from the payment portal you used. These fees are naturally there for their processing service coverage. If you have any other concerns, please feel free to use the Q&A feature here at SiteJabber. Thanks again!
The catalog of games this company offers is staggering to say the least and the peace of mind that comes with their seller and buyer guarantee is unrivaled.
Date of experience: September 1, 2022
Thank you very much for the kind and awesome review for us, Nestore; we're very grateful for this. :)
Bought a Fortnite account on PlayerAuctions and it was smooth sailing. The seller was quick to respond and the account was exactly as described. Will come back again.
Date of experience: June 22, 2023
Thank you so much, Trevor! Enjoy your new Fortnite account!
This was a quick and pleasant experience for ordering gold for a MMORPG! They had great deals, quick service, and easy to manage account where users can grade the sellers speed and etc.
Date of experience: July 16, 2014
An all-complete gold purchase experience. Great staff and sellers, fast notification and best of all safe delivery. I would surely order more. =)
Date of experience: April 1, 2024
Thank you very much for the kind rating and support, Cody!
Short version:
1) Sent Money via Skrill
2) Their system denied that money arrived
3) Contacted Skrill + Bank and confirmed that money was indeed sent/arrived
4) Contacted playerauctions support - was given a computer generated reply after 3 days that was COMPLETELY irrelevant.
5) Sent another message - No reply, it has been 1 week and all I got was 1 stupid reply which basically told me to pay twice
Long Version:
I tried to buy a league of legends account and I paid using Skrill.
The transaction on skrill went through YET playerauctions claimed that it failed. I contacted my bank and also skrill who both confirmed that the transaction did indeed happen and the money was sent so I do not know what is wrong on their side.
I contacted playerauctions support (which took me ages to find) to see what's up. I explained things clearly and supplemented it with proof. Took them 3 days to answer and the message that I got was ridiculous.
They did NOT even read my message and told me to make another payment using GoCoin...
Utterly disgusting, like heck I'm going to pay twice for something which I should have received the first time I paid. They won't even acknowledge my support ticket or even say a thing about the first payment.
Decided to post here because in 1 whole week I have only gotten 1 reply which was computer generated (EXACT same reply that Erwin T. Got) and totally irrelevant.
Would refrain from using, number of 1 star reviews is absurd and I am not the only one who has gotten his money ripped off by this disgusting site.
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2018
Hello Kenneth,
I am terribly sorry that you had to go through a lengthy conversation with your ticket. I'd like you to know that I have reported this case now to the respective department for checking and refunding. Please allow us 1 business day as refunds can take a while. We're really sorry for the confusion and for you to be left hanging about the status of your payment. Rest assured that I will keep tabs on this to make sure it gets taken cared of from our end.
Again, sincere apologies for all the inconveniences this has caused you, Kenneth.
Best regards,
Richard
The seller and the site come together to create a smooth and safe gold buying experience. Great standards for gold trading online!
Date of experience: May 19, 2024
Thanks a lot for the wonderful sentiments, Larry. Hope you enjoy your gold purchase!
Edit: (>The problem was solved, but its so annoying the validation system)
*I made a payment by a digital card (cause my physical card has not printed the 16 digits) and I sent them photos of the physical card, the digital card generated by the bank app, a screenshot of the payment receipt, My ID, a selfie with my ID (that I had to take like 10 times cause they didn't like any of them)
And it was not enough for them
They keep asking for a photo with the last 4 digits of the Pysical card when I sent them like 3 times photos of my card explaining that my card has not printed numbers because the card is designed without numbers
And they can't verify is my identity (despite It has printed my name and i sent them the payment receipt and i sent them my ID, the generated digital card, etc.)
Date of experience: September 30, 2021
Hi Mario,
I checked and your order is now completely verified; thank you very much for your time.
I am very sorry for the inconvenience. I know our agent asked twice even after you explained that your card does not have printed details on it. That part was our fault and I really apologize. The next reply by our agent was corrected and we asked the correct document, which you have already provided us. Thank you again for that.
Regards,
Richard
Account was chock full of great skins and it has the full line up of Marvel (almost, no Deadpool though and understandable for the price). Transfer was secure!
Date of experience: March 18, 2024
Happy to hear! Hope you enjoy your new account, Geo. Thank you very much.
True to whats advertised they hold to your money and make sure you get the gold you wanted in the amount you wanted and the seller gets paid once you confirm. Easy no BS and straightup legit.
Date of experience: December 15, 2022
Thank you very much for the kind sentiments, Kenny!
Helpfull and very fast technical support always there to help
Seller are also trusted even if new helpfull and very fast technical support always there to help
Seller are also trusted even if new
Date of experience: January 30, 2018
I WAS SCAMMED BY A SELLER AND PLAYERAUCTIONS DIDN'T DO ANYTHING. I'VE THE PROOF RIGHT HERE https://www.sendspace.com/file/j6qarf THE CODE DOESN'T WORK I DID NOT RECEIVED WHAT I BOUGHT IT'S A COMPLETE SCAM. THE WEBSITE IS VERY BUGGED PEOPLE CAN HARDLY LOGIN AND COMPLAIN. IT'S A SCAM BEWARE. I WANT THE CODE OR MY MONEY BACK ASAP! I'VE PROOF https://www.sendspace.com/file/j6qarf
Date of experience: May 7, 2017
Hi Pedro,
I am unable to see the video, but if you can send me a message with your PlayerAuctions username, and the Order ID, I can check out which "code" you are referring to and see what I can do for you.
We receive many support tickets on a daily basis, so yes, people are able to raise their concerns and we do address them. If there are bugs, we will need to ask for more details so that our technical team can replicate the errors and attempt to fix them.
I hope this clarifies, and I hope to receive the details of your concerns soon!
Thanks,
Lei
Customer Support Manager at PlayerAuctions
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you very much for the awesome feedback for us and the seller, Elika. :)