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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
623
Neutral
0
Negative
11
View ratings trends
302
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Reviews (2,918)

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player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user dennism1816
Philippines
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

Took a long while but they finally wired it. Lesson learned, buy from sellers with high ratings next time (to avoid the long wait on refinds lmao)

Date of experience: April 16, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the trust and positive rating, Dennis.

Thumbnail of user davida145
Alabama
1 review
2 helpful votes
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January 18th, 2015
Verified purchase

Work very hard to make sure its secure. And when my order payment went through i had my gold in minuetes!. Great site highly recomend!

Date of experience: January 17, 2015

Thumbnail of user nigelm32
Texas
1 review
0 helpful votes
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May 28th, 2017

Always recieve my gold fast and easy. It is never a problem even with the multiple sellers. I have bought gold for many MMOs on this website.

Date of experience: May 25, 2017

Thumbnail of user jr908
Australia
1 review
2 helpful votes
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May 12th, 2023
Verified purchase

$120.00 + $8.39 (PlayerAuctions After-sale protection). Seller does NOT guarantee permanent transfer of account after purchase.

FA PC/PSN/XBOX 900+COSMETICS 204 SKINS GALAXY+OG STW+BLUE SQUIRE+ROYALE KNIGHT+THE REAPER+ASTRO JACK+ASTRO JACK+MINTY+CHEAPEST

This company and website platform does NOT honour its paid after-sales protection. If you buy an account the seller then reclaims the account through the particpation of the original owner. This can occur within a month to 12 months but it WILL happen. The account will NEVER be yours as you paid in full.

"In general, After-Sale Protection protects against the rare event of a purchased game account being irrecoverably reclaimed or banned due to the actions of the previous owner."

They claim that account reclaimation is rare event on their platform. Yet its occurred every time i.e. 4 TIMES IN A ROW (I have proof in my purchase and dispute history).

PlayerAuctions practices are therefore corrupt. Time and time again I have had to escalate cases which never get resolved satisfactorily or fairly. DO NOT PURCHASE ANYTHING FROM THIS SITE. WARNING!

Tip for consumers:
BUYER BEWARE!

Products used:
Fortnite Account

Service
Value
Shipping
Returns
Quality

Date of experience: April 12, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi, JR,

I'm very sorry but as per checking, we did not receive sufficient evidence. Kindly note that it's possible for the account to change owners, but the proof we need to see is that your seller on the site was the one that caused it. The reason for this is because account ownership changes may be triggered by anyone other than the seller.

Please note that you have 251 days on your after-sale protection so you may still contact our team once you're able to gather more substantial proof.

Regards,
Richard

Thumbnail of user riccib5
Chile
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Tnx a lot for a fast & worry free gold trade experience. Seller took more than an hour I hope the nxt time is faster pls :)

Date of experience: September 20, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the positive feedback, Ricci! Thanks a lot for bearing with the process.

Thumbnail of user ericj1148
Philippines
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

My only problem is that I don't have enough money to buy them all roflmao XDDD Excellent site that provides uncommon services for your games that ramp up the experience further\m/

Date of experience: October 24, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Eric. Awesome to know you enjoyed perusing the site for offers!

Thumbnail of user chrisp2537
Argentina
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

Did not find what I wanted but I did end up with a much better deal. Slightly expensive but thankfully the delivery is hassle free.

Date of experience: January 24, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much, Chris; happy to hear this and I hope you enjoy your purchase!

Thumbnail of user renzg3
Romania
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Had to deal with a s**mbag on the site. PA team and me ain't havin none of it, guy got banned and they refunded me. Thanks for the honest service.

Date of experience: March 13, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for entrusting the case to us, Renz. We really appreciate the patience you've extended.

Thumbnail of user kohh1
New Zealand
1 review
1 helpful vote
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January 25th, 2017

Good quality! Best service ever! Thank you for providing such reliable and good services! Will come back for more next time!

Date of experience: January 25, 2017

Thumbnail of user mantasd
Lithuania
1 review
2 helpful votes
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June 4th, 2014
Verified purchase

It is very great site of trading and it is secure. I had some problems but after all everything went fine.

Date of experience: June 4, 2014

Thumbnail of user anthonyc51
Florida
1 review
3 helpful votes
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July 23rd, 2014
Verified purchase

Everything went really well. Got my help when i needed it, and i got the transaction successfully. Would recommend to everyone.

Date of experience: July 23, 2014

Thumbnail of user catherinel57
Florida
1 review
3 helpful votes
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August 29th, 2017

So far I have had a great experience. Sellers has had great communication and fast delivery of item on two purchases.

Date of experience: August 28, 2017

Thumbnail of user braelong
Louisiana
1 review
1 helpful vote
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January 10th, 2017

This website was great! I paid for tons of things on this website and everything came in! No problems at all!

Date of experience: January 10, 2017

Thumbnail of user erik8
Estonia
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

They finish it in time and there were no issues with the power level. You have my support I will visit again.

Date of experience: March 21, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear about the on time service. Thank you so much for this, Eri.

Thumbnail of user erwins62
Philippines
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

All good with the order. Nothing bad to say and my account and payment are both OK. I will order again.

Date of experience: February 26, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive feedback, Erwin!

Thumbnail of user eddiew159
Australia
1 review
0 helpful votes
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February 21st, 2022

Fast and reliable.

There was no issue with the transaction. The gold arrived in a couple hours, in about 20 mails.

Service
Value
Shipping
Quality

Date of experience: February 20, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind rating for us, Eddie.

Thumbnail of user tonyv26
Texas
1 review
1 helpful vote
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January 20th, 2017

I love shopping here! Its fun and easy to use. Some generic sentences here so I can get my discount code!

Date of experience: January 20, 2017

Thumbnail of user noahl34
New York
1 review
7 helpful votes
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July 5th, 2018

Excellent opportunity for gamers to sell and buy ingame items for videogames. Much more trustworthy than other sites I have seen.

Date of experience: July 5, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Noah, thank you so much for this review!

Thumbnail of user oliverp124
Philippines
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Exellent work you guys. My order was handled nicely and this makes me want to come back to your site soon^_____^

Date of experience: October 15, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the kind words and patronage, Oliver. :)

Thumbnail of user stevef41
Minnesota
1 review
3 helpful votes
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June 20th, 2014
Verified purchase

I've always had a great experience with player auctions, never had one bad purchase. Will always do business through this site

Date of experience: June 20, 2014

Thumbnail of user fernandop29
Spain
1 review
1 helpful vote
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June 21st, 2017

Excelent website, incredible prices and the best support.
I bought some rp for my EUW acc, the seller was so fast.

Date of experience: June 21, 2017

Thumbnail of user benjaminc672
Ireland
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Had a great time negotiating a bundle deal with someone on the site and everything came out and wrapped up nicely.

Date of experience: September 14, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind sentiments, Benjamin. :)

Thumbnail of user abhayk29
India
1 review
0 helpful votes
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August 3rd, 2023

Hello Richard,

I hope this message finds you well. I am writing to bring to your attention the recent suspension of my account on PlayerAuctions. I must express my disappointment as this suspension was implemented without any prior communication or explanation.

It appears that the reason behind the suspension is attributed to a high number of disputes. However, I would like to highlight that our dispute rate has actually decreased by 30% recently, while our sales have nearly doubled. This leads me to question the validity of the suspension and the underlying issue at hand.

I would like to emphasize that I am one of the largest account sellers on the platform, and it is disheartening to feel targeted without any justifiable cause. Additionally, it is worth noting that I have not sold any Fortnite accounts since my previous suspension.

During my communication with support, they mentioned three disputed orders as the basis for the suspension. However, I want to clarify that two of these disputes were not caused by any fault on my part, and the third one has been successfully resolved.

Considering the high volume of transactions we handle daily, with approximately 600-700 customers served, including 150-180 on PlayerAuctions specifically, occasional mistakes are inevitable. However, it is crucial to recognize that these instances do not represent the overall quality of our services.

I kindly request your intervention in this matter and ask for a thorough review of my account's suspension. I believe that once the facts are considered, it will become evident that the suspension was unjustified.

Thank you for your attention and understanding.

Best regards,
CSGOSMURFKINGS

#**************

Service
Value
Shipping
Quality

Date of experience: July 3, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi CSGosmurfkings,

This was already brought up to our team last Monday and there was already an update.

Please note that this was never initiated without prior warning; we've sent more than 5 emails on different dates and your account was also already suspended before (and that one came with a warning). Kindly check our updated message to you as thoroughly as possible for more details about this; thank you.

Regards,
Richard

Thumbnail of user jacobm48
Wisconsin
1 review
3 helpful votes
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June 5th, 2014
Verified purchase

I sold an FFXIV account and received quick payment. It was much better than not using an escrow service.

Date of experience: June 4, 2014

Thumbnail of user dennisc1445
Romania
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Stats are very clean and there's a decent amount of skins. Not a bad purchase for $50.

Date of experience: May 19, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for choosing us for your gameplay needs, Dennis.

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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