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PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
I've been charged but payment failed on their website.
Both time! For transaction n° ******* and n° *******.
So I just have been contacted by NETELLER and they send the money to PlayerAuctions...
" Please contact the merchant and request them to search their system with the following reference numbers: 1. F4a8922a-0e02-4643-ae88-4a9b3a8a7896 and 2. B45cf033-fe7d-4b97-a169-ae5db6be3cf4 Kind regards, Dragomir NETELLER Team "
And PA telling me I will get refund.
Date of experience: January 30, 2020
They make sure your payment is authorized and once you pay, they also make sure you get what you ordered. Fantastic and secure process!
Date of experience: March 14, 2024
Thanks a lot for the kind review, Ozzy!
I just bought a pokemon go account, and suddenly an email comes to my g-mail. THAT MY ACCOUNT WAS SUSPENDED! THEY TOOK MY MONEY BUT THEY DIDNT GIVE ME BACK ANYTHING! DONT USE IT! ITS A SCAM!
Date of experience: August 1, 2017
Hi $#*! P.,
I do apologize if your account got suspended. I would like to know what happened and why you got suspended. Can you please provide me with your PlayerAuctions Username thru private message?
I hope you give us a chance to make it up to you. I will be waiting for your response.
Kind regards,
Bernadette
Good way to buy any stuff for online games in a secure way. It sucks a bit that they dont have Paypal but at least what they have works.
Date of experience: October 20, 2022
We're sorry that PayPal is no longer supported but at the same time, I'm glad to hear you were able to use one of our available payment methods. Thanks a lot for the positive rating, Robert.
If something goes wrong, you might as well stop wasting your time because it isn't lucrative to them. Your complaint is worthless to them and they only see dollar signs in front of their eyes. Blind for any improvements and care for the customer is as far as it gets there. You're the simple savage and the verified seller is the judge. There is only one truth there. They didn't even bother to respond to my complaint, even though I wasn't even asking for a refund or anything that would cost them money. Now my younger brother is broken because their unprofessional instructions led him to be scammed by a very manipulative method which only exists because of their incompetence. Additionally, I want to add my complaint here to show you what I wrote to them:
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Hello,
I'm writing this complaint in behalf of you and all the other customers that will come. Recently, my brother has been manipulated by a person and as a result he was unfortunate enough to lose his currency that he bought from you. My gift to him was lost because he failed to act competently to his manipulator. Huge excitement and lack of experience in life led to this. However after reading the emails thoroughly I saw that there was not a single warning given. Additionally proper instructions were lacking. And the ''place'' of deliverance in game was kept open for any visitors of this site. I believe that you as a successful seller should do a lot more to prevent situations like these and instruct your buyers more properly. In my opinion there are still many loopholes left and there is a danger that the manipulator's method could grow even more intelligently and potentially harming your business. Therefore, I hold you partly responsible for this loss.
Yours faithfully,
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I hope this review was of any use for you.
Date of experience: December 29, 2015
Got everything I wanted for less than 100 bucks. Not cheap but for the stuff I am getting and the high star content, its definitely worth it for me
Date of experience: August 23, 2023
Thanks a lot for the awesome review regarding your account purchase, Jeremy! Happy gaming!
100+ skins, near fully leveled up battle pass and quick turnover with email and 2FA all changeable. Just amazing.
Date of experience: December 14, 2023
Thank you very much for the kind review, Christian. Happy gaming!
I had problem with seller, he changed his mind after I bought the account, they helped me with everything and i got my money back.
Date of experience: April 1, 2017
Hi Johnny,
That is awesome sauce! Thanks for sharing. I'm happy that our process worked well and the team was able to help you out.: D
Sincerely,
Lei
Customer Support Manager at PlayerAuctions
The purchase was worth the money, it was cheaper than the actual website and he gave me a bonus, i really enjoyed trading with him
Date of experience: August 22, 2017
Fast and hassle free transaction and delivery. This is a really good way to buy from people and gamers and not just some shady farmer.
Date of experience: October 8, 2022
Thank you so much for the kind feedback and validation, Pippa. Enjoy your fresh batch of UEC!
Thanks for the good, problem-free service. Did have to wait for payment to be approved but everything else like 95% of the order is perfect.
Date of experience: March 7, 2023
Thank you so much for the kind review, Ike! We really appreciate your time.
This is definitely the safest of the three big sites. Tons of offers. Their design is a bit dated but doesn't really matter. Many thanks
Date of experience: August 17, 2015
Platinum I bought got taken out of my account in Warframe, just one day after using this service. My account is now in the negative.
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2017
Hi Tesla,
I am sorry for what happened to your order, we'd be glad to help you out find a resolution on this as soon as possible. We've sent a personal message on your Sitejabber inbox. Please take a look and get back to us as soon as you can.,
Again, we apologize for what happened and on the inconvenience that this has caused you.
Regards,
Krys
Great website, i like it because it's safe and secure, so can't ask for more then that, i'm so glad i found something like this.
Date of experience: June 28, 2014
Trustworthy. I was one of those skeptical people who thought it was a scam, turns out it is 100% real. EZ gold for EZ money.
Date of experience: June 27, 2016
Few times i did purchases. Every time after 20 min all my goods was in my account. Last time i bought ******* Star Citizen UEC
Date of experience: July 19, 2022
Thanks a lot for the awesome review, Ilya. Hope you enjoy your new stock of UEC! Happy gaming. :)
I have purchased several times on and off for a year. Never had any issues. Only bought gold. Accounts are a no no for me.
Date of experience: February 8, 2023
Thank you so much for your continued gold purchases, Peter. Hope you enjoy your orders.
Thanks for helping me get back the old account details. My bad I copied the wrong details. All good now, you may cancel my dispute.
Date of experience: October 1, 2022
Thank you so much, Zoe. As per checking, the dispute has already ended last week; many thanks for your participation.
Suggested a few sections for CoD since I sell there and they added it the next day.
All sales have been good, no issues so far.
Date of experience: March 13, 2024
Thank you so much for the positive feedback and suggestion, Jever.
They held my money until I can confirm the order. Once I checked it was the correct amount of Gold, they paid the seller. It was really good system.
Date of experience: March 1, 2024
Thank you so much for appreciating what the site does, Carl. :)
Amazing service had the 40m within 3 minutes of confirming the purchase, would highly recommended everybody go through haidi1408
Date of experience: January 7, 2019
Hello there, Josh. Thank you so much for the recommendation! I'm happy to hear that you have found a good seller who suits your gaming needs. Have a good day ahead! :)
Would like to thank my seller all4gamers and Mikka who handled my ticket. Order completed nicely without any fuss.
Date of experience: October 10, 2022
Happy to hear this, Brenx. Thank you so much. :)
Have 2 orders so far, both were good although just waiting on the second to be done. I will update if any issues arise.
Date of experience: March 12, 2024
Thank you very much for the back-to-back orders and positive rating, Herman.
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Hello Victoria,
I was able to track your ticket and I have provided our finance staff your reference IDs. Richard here — I also saw your TrustPilot and Sythe messages. Your refund is already underway but it can only be processed by next week; I am sincerely sorry for all the trouble.
Best,
Richard