• PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.5 stars from 2,816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 97.8%
Positive
577
Neutral
0
Negative
13
301
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How would you rate PlayerAuctions?
Top Positive Review

“Some concerns at the start but all went well.”

Russell S.
10/17/24

Got nervous at the beginning but thanks to the site's staff and the seller's replies I understood what was going on. Shortly after payment I also received the order. It pays to check the delivery times of sellers because this can be anywhere from 30 minutes to a full day. Partly my fault for ignoring that.

Top Critical Review

“Scammers liars and theives”

Corby R.
6/2/24

This website, and its staff, are liars and thieves. I have been a seller on the platform for 10 years and they are the most incompetent website Ive used. You are much better off going to eldorado.gg or g2g.com

Reviews (2,816)

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Reviews that mention popular keywords

player auctions (142) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user kyzep
GB
1 review
0 helpful votes
  • Send Message
March 27th, 2024
Verified purchase

All jobs unlocked and completed, MSQ is all done and it had extra bonuses from a heavy gil stash to an excellently placed housing. This is an amazing account@_@

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

That indeed sounds like a nice account. Thanks a lot for sharing this, Kyze!

Thumbnail of user xaviero33
Spain
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Gets the job done and site hooks you up with amazing sellers/providers

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind feedback, Xavier!

Thumbnail of user robertm9441
Australia
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

There were so many choices. I had to pick a more cheaper option due to budget reasons but it honestly felt like it was 10 bucks more in terms of value.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for sharing your purchase experience, Robert.

Thumbnail of user hectorc424
MK
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Nothing bad to say except the payment got delayed a bit.
Still a legit experience buying gold from one of the sellers.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for extending your patience with this, Hector. We appreciate the kind review.

Thumbnail of user hugoa112
Qatar
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Got a very good COD account here and I'm playing it now on my PS5 without any issues. Has so many rare camos and stuff and I love it. Thank you Playerauctions!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for sharing this; happy gaming on your new account, Hugo!

Thumbnail of user jirok
Armenia
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Website delivers on its promise. It was safe all the way during trading and even after.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the positive review, Jiro.

Thumbnail of user julianm359
Sweden
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Facilitated the deal with speed and care thank you

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

You're very welcome; thanks a lot for this, Julian.

Thumbnail of user bennettl39
Hong Kong
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Easy to use but also cheap and secure. At no compromise at all. Did not find any problems with my deal.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review, Bennett.

Thumbnail of user randyo303
Denmark
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

Had to take over payment since they required IDs and I was buying for my son. While the initial process was problematic and slightly annoying, in the end they came through and the Fortnite account is to my son's liking.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hope your son enjoys the account! Thank you very much for bearing with us on this and for the positive review, Randy. :)

Thumbnail of user urielv10
Hawaii
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Been dealing with a guy named Badgertrade and all transactions have been amazing. On the 3rd order the guy started giving extra for his orders so I will "buy again" and the main I reason I did is I trust him. The extra is an amazing bonus.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for sharing the awesome experience you had with the seller, Uriel. :)

Thumbnail of user justind869
Justin D.
Wisconsin
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Seller didn't waste any minute and was precise with the level service I wanted. He promised an overhead of 1 week but it was done in 4 days. It was amazing.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the positive feedback, Justin. :)

Thumbnail of user chrisg2583
Cyprus
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

There were sooo many good offers and all sellers were great to talk to. The delivery was correct and I had no bans of any sort. Way to go!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear this, Chris. Thank you so much and happy gaming!

Thumbnail of user neilm687
Romania
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Found a lot of good deals and in the end I find one that is for me. No issues happened during the trade and it was trustworthy. Thanks a lot!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for this, Neil. Enjoy your new account!

Thumbnail of user niklausr
Sri Lanka
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

I got everything that was promised.
Seller is great i highly recommend him (or her)

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the positive feedback and recommendation, Niklaus.

Thumbnail of user murphyc27
Romania
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Couldn't get content with just one deal. I made another two after that and they were both as ultra smooth as the first.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the consecutive orders and support, Murphy.

Thumbnail of user russellc646
Australia
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I bought some WoW gold and I am incredibly satisfied. Pun-intended in the title if you didn't notice lmao.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We noticed :D Thanks a lot for the pun-tastic feedback, Russell.

Thumbnail of user geok26
Netherlands
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Account was chock full of great skins and it has the full line up of Marvel (almost, no Deadpool though and understandable for the price). Transfer was secure!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear! Hope you enjoy your new account, Geo. Thank you very much.

Thumbnail of user stewarth111
Hawaii
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

I was really impressed by how safe the site is. You talk to real people and you get the service from actual gamers, not shady bots or farmers and thats always a big plus for me.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind and positive review, Stewart! Happy gaming. :)

Thumbnail of user quadro.tony.da
Ukraine
2 reviews
8 helpful votes
  • Send Message
December 1st, 2023

I was a big seller on that site for years, but then near 3 years ago they changed policy and now they not allow users from Ukraine to sell or buy. Support says its because of some "government restrictions" but do not want to specify. I have a law degree and ability to find any legal information in any country, and appears they lied about it. Looks like Playerauctions just do not like Ukrainians in general, this is the only explanation everyone can conclude. Too bad, because this is not acceptable for any big company to threat any nation like that. Until Playerauctions do not change this policy i will publish this feedback everywhere, to let people aware of this gross injustice. Ticket was 3-9-1-6-2-7

Tip for consumers:
there is no regulations or laws in USA that obliges PA to limit Ukraine. At the same time PA allow users from russia to buy and sell, supporting war criminals, terrorists, rapists and murderers indirectly - they receiving money from taxes of russian PA sellers. I am already in contact with other Ukrainians, we decided to open a public group lawsuit in USA and already found a lawyer in our name, who already in process of investigation of all legislation violations made by Playerauctions

Products used:
i was a seller

Service
Value
Shipping
Returns
Quality
Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Quadro,

Please send us your username so we can check. If there are pending and undisputed disbursements, we can check and have them processed.

Accounts that may be suspended are due to security policies. The country info is inconsequential to this decision. Kindly note as well that it is the company's prerogative to decline memberships; new accounts are a privilege provided to new users, not a right that might be forcibly claimed.

Regards,
Richard

Thumbnail of user dannye161
Romania
1 review
0 helpful votes
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January 21st, 2024
Verified purchase

Nicely done. The only real issue is time because they took more than 2 days but the end result was worth it. It was packed not only with the stuff I asked but it came with many pleasant bonuses/ freebies.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for sharing the smooth experience you had, Danny. Happy to hear about the freebies!

Thumbnail of user fios
Malta
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

Everything promised was given to me in the deal

I have no issues except maybe the payment system...a little strict. Hope I don't do it next time.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing this and for being patient with the payment process, Fio. Yes, as long as you use the same payment account and there are no info changes, there won't be any need to re-verify it.

Thumbnail of user alexanderh648
Romania
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

The seller had a very good and smooth process I followed.ngl it was a bit sus at first but I trusted it and it went down nicely

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review, Alexander.

Thumbnail of user scnew128
Florida
1 review
0 helpful votes
  • Send Message
January 2nd, 2024

Do not BUY any account from the website called playerauctions because they're not care about you. I just got scam $60 on playerauctions and have paid another $5.99 for extended 1 year protection but still not help me. The seller take back the account i purchased from him and I send the support gave them the chat log between me and the seller. The seller clearly said "he took the account back" without any. Opened the dispute, send the support and no one care about it. Please stay away from this website and do not trust them if you don't want to lost any money like me. Here this is the order ID# *******. This website full of Scam seller and Bad customer Service. Your employee doesn't care about the business.
**If my review still appear on here it's mean playerauctions still not solved and Do not care about it, and pleased stay away from this scammer website**

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Bi,

I'm sorry for the inconvenience you had. Please note, however, that for a refund to be enacted, we still need evidence. This is explained in the disclaimer when purchasing after-sale protection for an order. For more details, please check: https://support.playerauctions.com/hc/en-us/articles/4402691743257

For this case, we never received any evidence, only a message expressing your desire to receive a refund. I'm afraid this won't be enough; we need sufficient information to process a refund.

There are 329 days on your after-sale protection and you may definitely contact us within that period if you're able to acquire more evidence. Please email support@playerauctions.zendesk.com for that.

Regards,
Richard

Thumbnail of user mebdelaroza76
Florida
1 review
1 helpful vote
  • Send Message
December 30th, 2023

They cancelled our account and took all my Mom's information. I had to convince them for 20 days to tell them how safe it was and had to pressure wash 50 houses to get the money. I don't know why it didn't work maybe we put our rental's address or my name instead of my Mom's. Truly am devastated to see all my hard work and torcherous hours under the scorching hot sun for nothing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Melissa,

(For clarity and uniformity, we provided the same response to your question here)

We're extremely sorry for the inconvenience. However, our verification process determined that the account owner is not of legal age — due to our processing requiring valid government IDs, we need the user to be aged 18 or above. This is explained under item 1.4 here: https://www.playerauctions.com/about/agreement/

Further, your parent's payment account was used; we may not accept payments if they are in another person's name. We need the PlayerAuctions user info to match the payment account.

We're truly sorry about this; we have to close your account as per our user agreement and, rest assured, you will be fully refunded on this transaction.

Sincerely,
Richard

Thumbnail of user anthonyp2114
North Dakota
1 review
0 helpful votes
  • Send Message
February 21st, 2024
Verified purchase

Had no trouble finding what I want and paying for it. The verification is a little overboard but I guess I understand. Overall, good and legit MMO services.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for bearing with the verification process, Anthony. Hope you enjoy your order!

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 2 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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