• PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.5 stars from 2,816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 97.8%
Positive
577
Neutral
0
Negative
13
301
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How would you rate PlayerAuctions?
Top Positive Review

“Some concerns at the start but all went well.”

Russell S.
10/17/24

Got nervous at the beginning but thanks to the site's staff and the seller's replies I understood what was going on. Shortly after payment I also received the order. It pays to check the delivery times of sellers because this can be anywhere from 30 minutes to a full day. Partly my fault for ignoring that.

Top Critical Review

“Scammers liars and theives”

Corby R.
6/2/24

This website, and its staff, are liars and thieves. I have been a seller on the platform for 10 years and they are the most incompetent website Ive used. You are much better off going to eldorado.gg or g2g.com

Reviews (2,816)

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Reviews that mention popular keywords

player auctions (142) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user ttyllarry
Mexico
1 review
0 helpful votes
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September 30th, 2023

This website is misleading they said it only takes 1 hour but in fact it took over 6 hours because the additional information they needed. After they received payment... look at the pictures and time up top. No lies here

Tip for consumers:
They said 1 hour or less its all a lies... check pictures times at top

Products used:
The don't trust the payment sites because after payment is sent they want a ton more info emailed to them before continuing

Service
Value
Shipping
Returns
Quality
Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Lawrence,

I'm sorry for any inconvenience. You may have seen an offer that states "Instant Delivery". This is true and after payment is completed, the -delivery- is instant. Payment processing is a separate process; we verify new payments only once. Provided there are no changes with the information or security issues found later on, rest assured, verification is only done once.

Best regards,
Richard

Thumbnail of user frankv1579
South Africa
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Got nervous at first they had so many questions and requested pics of my ID. I asked my mate who recommended this to me and I was told it's the site's process. There were no issues after that however and quickly got what I bought. Just hoping not to do it again! Otherwise the services are pretty good IMO!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for your trust and kind support, Frank. This is in place in order to prevent fraud and/or unauthorized transactions.

You may read about our verification process here:
https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean

Thumbnail of user noelp196
Sweden
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I am happy using the site all because the filters and menus are very easy. Payment screen is also easy although they still require verify. Thankfully it didn't take very long, under 1 hour I have the order already.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the excellent review, Noel!

Thumbnail of user trevorc304
Romania
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The delivery process followed a routine and it was organized. Seller told me not to chat ingame and just use the website for that. He sent it via email and had a pseudo message there. I believe all of that was to prevent me from getting banned and it worked XD

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing this kind and detailed review, Trevor!

Thumbnail of user chasel151
Singapore
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

I already knew going in it was legit afterall I read about the extensively on sites like Reddit but what I didn't expect was the insane SPEED in delivering the stuff to me. 5 minutes? Are you insane, that's like just the registration part lol good job!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Awesome to know that your order was finished quickly. Thank you very much for sharing this kind review, Chase!

Thumbnail of user michaelw7609
GB
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Done in just 15 minutes which include the whole shebang from payment verification, to account delivery and changing of the email and phone number (the last ones done by the seller for me, which I thought was pretty good of him to do).

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for sharing the quick purchase experience you had, Michael!

Thumbnail of user jimmym607
Italy
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Easy to place an order and the site layout is very good

Delivery fulfilled in the 20 minute mark mentioned in the offer and I was not scammed

Very happy to use it! I support this site for many orders again

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We're also very happy about this, too! Thanks a lot, Jimmy.

Thumbnail of user isaacr274
Bahamas
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

They were courteous and patient with sooo many questions. I was beginning to think the amount of questions are overboard, I am just nervous about the order before

And oh...there really weren't any problems after all to. I got the account correctly. xD

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for sharing this, Isaac. We hope you enjoy your new account. :)

Thumbnail of user willardj33
Romania
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Got back to my questions quickly and they helped me resolve some issues with my account (it was made in 2019 but I forgot some of the details). The purchase I made went through after that, no issues and smooth as way back.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind feedback, Willard! And welcome back to the site. :)

Thumbnail of user arthurm883
New York
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Had to resend my pics a few times because it was getting compressed somehow so it's not entirely their fault but it was still inconvenient for me. After they accepted it though things were easy and fast. Hoping I don't need to do that cause I want to buy gold next time.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We're sorry for any inconveniences with this. Rest assured, as long as there are no changes with your payment account, you won't need to verify for the next purchase. Thank you very much for the positive rating, Arthur.

Thumbnail of user kennethp1131
Nevada
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

One hard thing I learned is that there are scammers. The site does not make them disappear, they exist unfortunately. You have to set your expectation on that and you won't be disappointed. Now if you deal with legit sellers, then you're good. You can expect your orders to be delivered always.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind rating and fair review, Kenneth.

Thumbnail of user adamw1446
Romania
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I had to email them a total of 5 times to get it correctly. It was annoying. I know the point of this things but I wish there was an easier way.

I am writing this in a calmer state and to be fair the site itself provides great gaming services. Just that part, pfft. Anyway, all good in the end.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

I'm so sorry for the additional steps required, Adam. At the same time, thank you so much for being very patient about this.

Rest assured, your payment is now fully verified and it should stay that way for succeeding orders as long as there are no info changes. Many thanks again.

Thumbnail of user anselm7
Qatar
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I have decided to retire my old wow account and was confused on how to sell it until I found them on some Reddit discussions. It took very long but I finally found a buyer and am now waiting for my payment! Everything was nicely done thanks to the security of the site!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for choosing us, Ansel! I'm glad to know everything went well. :)

Thumbnail of user edwardl1204
MK
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

I have used it for many years now across different games. I usually just buy gold, never boosting or accounts, then I quit a game and move to a new one. That's the great thing: they always have gold for any MMO xD

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for the continued stay and purchases, Edward!

Thumbnail of user kennethb2179
Netherlands
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Great to use for gold if you ran out on it. Their sellers are always online and have it in stock. All you need to do is find the cheapest one with a high level seller and things should be good.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the continued orders with us, Kenneth!

Thumbnail of user silasl29
Italy
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Let me get the bad side first...
1) verification is VERY long. It does not takes 20 mins---more like 40 to 1 hour
2) there is no paypal or payoneer
3) seller sometimes take more 1 hour to deliver

The good side which make me give it 5 stars
1) almost all sellers are GOOD specially 4-5 levels
2) prizes are very cheap specially you use the filter to sort prize
3) the team help taking care of disputes and disagreements

As long as you know CONS, you can expect to know what and how to use the site

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the kind and detailed feedback, Silas!

Thumbnail of user arslang2
New Jersey
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Recently had to refund a buyer I was having problems with but to be honest I am to blame for it as well because the throwaway email I placed there stopped working. The account itself is fine. I had to refund the buyer but their team was very nice asking me constantly for my permission before they deducted it from my balance. I feel if I was the buyer I would want the same resolution so props to these guys for making good on that and still looking out for a seller like me.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We really appreciate your kind gesture with the refund; thanks a lot for allowing us to work with you in this. We wish you all the best with your future sales, Arslan!

Thumbnail of user lucasr250
Italy
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Did not place an order yet but their staff named Melissa and John were very accommodating. Answered all the questions I had and I think I was a bit pushy already. Thanks guys.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

You're not pushy at all; please feel free to send us any other questions you may have, Lucas.

Thanks a lot for the rating!

Thumbnail of user adamw1439
Romania
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

The thing about their offers is that if 1 price doesn't work for you, there is always another who will give it lower with some minor sacrifices. That's the beauty of an open market like this where sellers are the ones who do the trades. Plus you can always negotiate if everything else fails. I had a good deal like this when I went into page 8-10 and found more there from lower level sellers (not like 1 or 2, but 3-4s) and they were still very good.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for sharing this detailed review and tips, Adam. Much appreciated!

Thumbnail of user kcl44
GB
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Trade is secure and there were no issues. Buyer was great to talk to but be careful as seller, there are also some bad buyers out there. Just ignore them and wait for a good customer.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for sharing your experience and tip. We're very grateful for this, KC.

Thumbnail of user emilc50
Malaysia
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I had good expectations of the site kept hearing them from several players and those were met when I finally made my own order. It was cheap but still very secure I had no trouble using the site. I will make an order again one of these days. For now, thanks!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

You're welcome. Thank you very much for the awesome review, Emil!

Thumbnail of user douglasr804
Georgia
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I have been buying OSRS gold here a few times and save for 1 or 2 that was delayed, the rest was excellent! So good that the 2 that were delayed wasn't even worth mentioning but to be honest with what I had so far, I thought I'd lay it all down here. Easily my fave store right now!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the awesome review, Douglas!

Thumbnail of user bradleya187
Norway
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

This is my 4th time purchasing and they always deliver it quickly and safely. I was never scammed. Prices change with every order but they are usually not too expensive, just right.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

We're grateful for your continued patronage; thank you very much, Bradley.

Thumbnail of user richardm5880
GB
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Very good from start to finish. The seller sent me a notification once it was ready and he was very polite which makes the whole thing more pleasant tbh. I will deal with this seller again and he has my highest recommendations.

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear this, Richard! Thanks a lot!

Thumbnail of user tylers1127
Romania
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

The only downside (slight) is the verification process. It can be difficult to get your payment approved but luckily I had some spare time, but I also know some people won't go through that. The rest were automatic so i think once your "verified" your payments are good to go.

The orders and deliveres were fantasic though!

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for being patient with the process, Tyler. And yes, once verified, as long as there are no info changes with your payment, you should remain verified for succeeding purchases.

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 2 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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