- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Loling at everyone here mad bcus they got scammed while doing something thats technically illegal. Selling accounts is against terms of service for any company u halfwits xD. u gona call the cops if ur dealer sells u fake weed? $#*! off lel
Date of experience: September 22, 2013
Order proceeded nicely and as expected. The communication felt worrying at first when their agent was delayed but it turned out to be just that... A delay hehe. Good process and I might be back.
Date of experience: November 3, 2022
Old user here. Never had problems. First order they did the verification thing but since then all orders have been smooth and good.
Recommend: all4gamers shop. Have bought 3 times, all were amazing.
Date of experience: January 28, 2023
Thanks a lot for being patient with the process, Matt. We're grateful for your review!
Amazing account offers for GTA. My brother abd I have been playing all weekend. The cars and cash are real game changers and I'm suuuuler glad they have a service like this. :)
Date of experience: November 6, 2022
Thank you very much, this sounds awesome and we're glad to hear about your shared gaming experience with your brother, Santoro. :)
Great, fast delivery and polite service: D
There's alot players selling on the playerauctions, but to be safe its better to choose a seller that have highest feedback rating.
Date of experience: March 31, 2016
Everything you need for MMO's in one place. So far Ive only tried buying a starter smurf account and everything went really well. All process was done professionally.
Date of experience: February 24, 2023
Thank you for the kind review and trust, Galvin!
Big thanks to a seller named all4gamers here for being a complete champ helping me with payment, providing good instructions and completing the deal ultra fast. I highly recommend him! :p
Date of experience: October 18, 2022
Thank you so much, Peter; this indeed sounds like a wonderful trade and we're happy to hear about it. :)
It is a very safe site where you can make your transactions as gamer safely and quickly with good customer service and you will be protected all time by the team playeauctions.
Date of experience: September 16, 2014
I've been using Playerauctions for just over a year as a seller, During this time I have more than 900 successful transactions, Accounts are not gathering dust compared to another marketplaces, Instant delivery saves my time, Secure payment saves my nerves, All that you need you can find here, Highly recommended to everyone!
Date of experience: March 7, 2019
Hello, Alexey. Thank you so much for the kind and awesome review! We're super stoked to see your very high feedback rating and the huge amount of orders you have gone through. We wish you all the best! :)
So far the best one Ive used. Others arent actually bad or anything but I seem to get along with sellers here more and Im also verified here so theres that
Date of experience: April 2, 2023
Thank you so much for choosing us and for the appreciation, Harold.
Trustworthy all they way. I never felt scammed and it was pretty transparent about how it works. Only thing I would add is Payoneer or maybe even Paypal but otherwise Skrill seems to be ok I guess.
Date of experience: October 25, 2023
Thanks a lot, Evan. We used to have both but they were removed several years ago due to restructuring. Hope you enjoy your purchase!
Trustworthy and legit. You probably need 30 minutes for the payment verification maybe more if you do not read whats required but after that the rest is pretty smooth TBH.
Date of experience: November 12, 2023
Thank you very much for extending your patience with the process, Colin. We really appreciate this.
***update the seller has been suspended which is huge. Clearly he was running some shady transactions per myself and others who had given him feedback***
Out of the nine reviews I can read on the seller that took the account back, four are negative and include something about "the account was taken back". But yah, it was me and not him who changed the email address. I stole my own account back that I purchased from him. He even said to me "the only way I can help you is if you edit the feedback you left me". Since your site and your employees won't help me, the buyer who got screwed over, but are literally doing nothing to the seller who clearly is not honest and not running an honest business selling accounts. The original account I purchased had Arturo as the account name, the photo I sent you showed the guy with the email starting with Arturo stole, 100% stole the account back from me, so clearly it's either the seller or the seller stole the account from Arturo then sold it to me. It's ok, there is a reason on site jabber there are 342 one star reviews of playerauctions. That right there tells the whole story. You have almost one third of all reviews as one star, that's insane. I see why now. I wish I would have seen this website prior to the purchase.
Dennis
Date of experience: September 13, 2018
Hello Dennis,
Thank you for kindly updating your review. Sorry for the hassle you went through, and if there's anything else we can do for you, we'll be here to hear you out. Have a good weekend ahead.
Best regards,
Richard
I purchased a GTA V Online account from a player. It said you can change all account details to yourself and you'll have zero issues. Fast forward about two months and magically the account is changed back to the original owner. I of course changed the feedback on the seller to negative. After the seller promised he'd correct everything if I could alter the feedback I got in touch with playerauctions. They said there is literally nothing at all they can do to help. They can't let me change the feedback, they won't delete the feedback so I can write a new one. So in the end they continue to let a seller who they know is stealing accounts back continue to sell and do literally nothing to help the honest buyer who was screwed out of money. I cannot wrap my head around how this is the final solution to this problem. Sad.
Date of experience: September 12, 2018
So it has been 3 months since I sold my account and PlayerAuctions refuses to release my payment. They stole 250$ and are selectively deleting and blocking negative comments on their facebook page. WORST SCAMMING COMPANY EVER!
Date of experience: May 25, 2013
Hi Mitchie,
If you could provide an order ID number so we could investigate, that would help us to determine exactly what happened. As general policy, we do guarantee payment to sellers for successfully completed orders. Your disbursement may have been held in the even the buyer reported delivery fraud, or something else wrong with the product given (or the delivery itself may even be disputed). And yes, we do censor our Facebook page from competitors who intentionally try to negatively affect our business, or from users who want to use it as a CRM portal (our social media is not meant to act as a customer support system).
Once we have this info, we can respond to your issue expediently.
Definitely not my first time buying from a gold site but so far there my fave, the process is simple and the delivery is secure. Everything was done in 10 mins or so.
Date of experience: January 22, 2024
Thank you so much; we're so honored to hear this, Arnold. Much appreciated!
Been with player auction for years, every year it gets worse. It started out ok before zendesk was involved. I have perfect rating on their site.
Writing this because I cant get help changing a simple phone number as I have changed cell carriers. This site wants a full cavity search to update this information. I have given them multiple pictures of myself and legal id which seems insanely invasive and probably an information scam and profile. They dont reply back and when they do, they make up some lame excuse im holding the id wrong? Excuse after excuse to just not update my account. Seems like a legit scam to gain interest off users money?
THEY claim its for security, however my account isnt in question for being hacked. It is a simple (not so simple to them) phone number update.
They are currently holding my money hostage from sales due to disbursement being unable to change phone number and update payment method from paypal,payoneer, and now skrill as they keep changing providers.
I still have not received my disbursement, the directions and "customer support"@zendesk is completely useless. They claim on their website they dont have live chat because "they want to improve the quality and efficiency of the service". What a joke!
Tip for consumers:
I would be very cautious for any user that doesnt know this site is barely a middle man. They dont help at all during disputes. Their customer support is non existent. Zendesk is a horrible bot service. This is coming from a seller that has perfect rating and been with them for very long time. Sadly there arent many companies dealing in virtual goods.
Products used:
I have used their game tool.
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2023
Hello, Ryan,
I'm incredibly sorry for this hassle and ordeal. I have now taken over ticket 1227810 and I have now changed your number. If there is anything else we can do, please let us know in the ticket.
My sincerest apologies,
Richard
Around 6 Months ago I bought a crazy good account, Probably 2x as good as what I paid for. Worth possibly $500+, But the bad thing is It got recovered by the owner unfortunately. Which made me sad, Nonetheless playerauctions solved this issue by crediting me my ORIGINAL payment in no time! Something no other website would PROBABLY do!
Tip for consumers:
I'd recommend getting the guarantee, Even though another account I previously bought is still operational now (1 year and a half) I still think its a great $10 to spend just incase the owner is DODGY!
Date of experience: March 13, 2015
PA, Thank you for your response. I would like to make note that I have successfully completed orders without any issues and my reviews are geared towards customer service only.
Since the original review a few things have happened:
1. You removed the *Live Chat option on various web pages and replaced them with *Contact our Support. Which now redirects a user seeking help to the Help Center instead of a dead end like the *Live Chat option previously did.
- I appreciate this edit! For a live chat service that ended some time ago, it astonishes me how you insinuated this form of communication was readily available, right up until this review!
I would agree that making it appear as if you have a live chat service is certainly appealing. Actually offering the service is even more appealing. But when you advertise a live chat service you no longer support, you create a "false sense of hope" for each user who selects that feature. Which, in turn, discredits your customer support process.
2. I was told to contact the PA advertising team via Skype regarding an issue.
- I have since been redirected to the same person who originally told me that they are the only one handling the advertising business.
3. Your IT team tells you that my issue with an offer has been fixed.
- This is correct, however, the correction of this issue created another issue which has yet to be addressed.
Date of experience: June 21, 2017
I'll start with the "Live Chat" option which opens a new tab and that's it. No response from customer support what so ever. (Get rid of this option if you are not going to support it!)
While inquiring about reserving a spot on that featured seller list, I was asked to make contact via Skype to discuss pricing. THE PERSON RUNNING THIS SKYPE ACCOUNT IS THE MOST UNPROFFESIONAL AND UNKNOWLEDGEBLE PERSON I HAVE EVER ENCOUNTERED IN SUCH INSTANCE.
When asked about site usage and statistics I received this response: "It's our internal info, why do we need share that to you? And it doesn't make sense in my opinion. It has no connection with how many sales you can get"
-So you mean to tell me the amount of traffic to a site has no relation to sells?
After I explained why I would like the information I was responded with: "around 10% tracffic to the banner if that's what you wanted"
Frustrated at this point I requested to talk with a supervisor and was told: "sorry
I am the only one handling ads business"
Note: The spelling and punctuations are exactly as received in Skype.
I am currently on the 4th day regarding a request for help and I still haven't received a resolution, much less a response. This website issue is causing me to lose money and preventing me access to an offer I have in place. After no response, I believe this "issue" was created purposely to fulfil an objective in place by the webmaster, benefiting PA in one way or another.
I am going to give this site a few more days to get back with me and if I receive no response or my issue is fixed, I will be moving on.
Date of experience: June 19, 2017
I've had an account with this site since 2013 never tried to purchase anything until this last week. After browsing the store I found the item I wanted and attempted to purchase it. I was then denied purchasing the item until my email was verified so I had it send the email verification. This is where the problems began as I never received email verification. After trying at random times over the next 24 hours with no luck I attempted contacting customer support. After no response from them within 48 hours I proceeded to make a new account with my work email. The email verification immediately showed up and I went along making my purchase. While I was waiting for my purchase I got an email stating my new account was in direct violation of their site rules and was being banned. I attempted to contact them via email to which they now responded saying they only allow one account per Ip address, which is understandable. I asked if they could help me get the email verification to send to my original account to which I was greeted with more silence. I cannot exactly recommend this site but your experience may differ.
Date of experience: February 24, 2017
Their by far the best gold site Ive used evident in the speed and efficiancy of there handling. + Superb communication and it comes with email for good measure.
Date of experience: June 18, 2023
Thank you so much for the kind rating and for choosing us, Spence!
Great community of users I know there are still bad apples among the bunch but ppl are mostly nice and willing to complete the orders as fast as possible
Date of experience: December 26, 2022
Thank you so much for the appreciation and support, Anthony.
Had a very nice deal with one of their sellers here and it closed pretty nicely with both parties writing positive feedback. Great more experience and more to come!
Date of experience: May 18, 2023
Thanks a lot for sharing the wonderful and smooth experience you had, Michael. Much appreciated!
The verification process was very smooth and fast, and the sellers were trustworthy. This company knows what they are doing and I will definitely be buying from them again!
Date of experience: June 22, 2014
Stole my lite coin so stay away! I submitted a ticket yesterday.
I I am still being ignored. Stole all my money!
I don't know how i am able to get this resolved. Constantly ignored. Now instead of resolving the problem that they caused they have been ignoring my ticket for 9 hours.
They offered a refund for the litecoin to my wallet address but advised them that this isn't good enough as your website is buggy with doing orders and plus i purchased something where now the prices have increased so i missed out on a massive deal due to playerauctions terrible payment system.
Nobody knows what they are doing please avoid at all costs.
I will be updating this review if they manage to solve this problem but, seems like they do not care.
For one having to verify that you are using your card and putting your personal details in this website no thank you.
I have never had such terrible service online.
DO not risk losing your money and having to deal with these guys.
It has been since Tuesday 21/04/2020 and we are no further forward.
Date of experience: April 23, 2020
Hello Elliot, I am already taking care of your concern on another post.
I checked on the order and you paid via USDC, I would need the USDC refund address so I can take care of your refund. Don't worry, I'll be keeping tabs on this to ensure you get a full refund very soon. I'm really sorry for the concern this has caused you.
Best,
Richard
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you so much for choosing us and for the trust, Sulaiman.