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PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Sold a runescape account. The buyer already tried to $#*! me up with with a random dispute for a 10% discount. After everything was completed and he could log in 1 day later he claimed that i reclaimed the account and that he wants the money back.
So obvious that he took all the valuable stuff and just wants his money back now (later more reviews on his account came in telling he was a scammer) and yet playerauctions refuses to do ANYTHING about this.
So easy to scam on this site and don't expect any help when you get scammed because even when it is obvious they still won't do $#*!.
Waiting 3 months now for my money and i will probably lose the case because i can't get my account back on runescape and even if i do all the stuff will be gone and he will claim that the account isn't how promised so i won't get my money again.
DONT SELL ACCOUNTS ON THIS SITE
Date of experience: July 7, 2014
Of purchase from the seller me and my son and my phone number is never been updated and I'm not gonna receive a pay $45 and y'all can't saying you're gonna fix that issue and update my phone number never did so as far as I know, this is a scam as soon as I bought from a seller is going on a days and I can even update my phone number I haven't got my refund
Tip for consumers:
I do not communicate with you and then as soon as I need to update my phone number and then everything I was supposed to is going on eight days on professional
Products used:
Player auction
Date of experience: August 10, 2023
Fast delivery and great customer service. I'm very suprise on how quick they respond to my messages. They notify you immediatley when service is completed
Date of experience: July 21, 2017
I got suspended for sharing personal contact information which i didn't know it was forbidden. When I send them a ticket and wanted to get my account reinstated, their reply was "our decision is final and binding." I always completed my transactions via PlayerAuctions. I saw hundreds of people got their accounts back even if it's their second offense and upwards. Or the people using more than 1 accounts in PA. Most people got their accounts back without even paying a fine.
But when it comes to my situation, they didnt even offer me to pay a fine, and i was definitely not informed about this situation.
I mean this is my first offense and i did all my transactions via PA. I have almost $4000 in my PA balance. And have more than 15 active offers which PA has access to their passwords and all the other informations.
I was willing to pay a fine if thats whats gonna take but they suddenly said its their final decision in their first reply. I've been wanting help from them but they just sent auto messages.
I put lots of hard working and effort to my account. I always helped my customers and I had %100 positive feedback.
I want my account reinstated please help me in this situation. I won't violate any of the rules from now on i wasn't paying attention. Please help me
Date of experience: June 7, 2021
Hello Erkal,
Sharing personal contact information was only one of your offenses, I'm afraid. The real reason for your suspension is due to the compromised accounts you sold and we received numerous reports from your buyers. As such, the suspension is permanent and your account cannot be reinstated.
Best regards,
Richard
Palworld selection is still a bit lacking though understandable. Got my account leveled up pretty nicely and best of all I got it back just fine, no issues whatsoever.
Date of experience: February 14, 2024
Many thanks for sharing the smooth experience you had with your power leveling service! Happy gaming, Yani!
I was a customer of theirs since 2003 but today I've decided to not waste anymore time with their support and website. I've spent thousands of dollars on the website on a number of MMOs over the past 15 or so years. Sometime ago, I took a break from all MMOs and didn't use my account. They apparently changed their login system and my account was put in some sort of limbo where they can't fix it. They told me to make a new account with a new email and phone number. After arguing a bit about losing all of my reputation (feedback, like on eBay) I finally conceded and made a new account. Only for that account to trigger something in their system and get suspended (for making multiple accounts). I've fought with them all year in support tickets on this. Finally had someone respond today that seemed like they knew what they were doing and then they handed the ticket back to the original person that I've been dealing with the past year. I asked them to just delete my account entirely at this point and I'd setup a new one. They said they can't do that. I asked them to remove the suspension from the second account THAT THEY ASKED ME TO MAKE. They said they can't do that. Horrible support for an otherwise good site that I've trusted for over 15 years. Time to move on.
Date of experience: November 30, 2019
Hi Justin,
The issue has been resolved on that same ticket; I sent you a resolution request here to clarify that. If you need further help, please reply back to that resolution request and I'll be happy to you assist you with it, Justin.
Best,
Richard
Easy 10/10 for me
No issues happened, accurate delivery, and price was affordable
Would of been better with faster response times but meh
Overall solid choice for trades
Date of experience: April 12, 2023
Happy to hear about the problem-free, smooth transaction you had. Thank you so much for bearing with any possible delays, Nickie.
Despite hesitations decided to try buy something cheap and happy to share nothing bad happened. The site is the real deal and truly make online trading possible.
Date of experience: December 11, 2022
Thank you for the trust and kind words, Stevie!
I listed an account for sale and allowed playerauctions to verify it before they released it to the buyer. The buyer went about saying I did not give them everything I had offered and disputed it asking for 50% of the money back. Player Auctions then took a week to get back to me with the following message:
Please contact buyer via onsite message and help him get the issue resolved as soon as possible. Kindly reply to this email to tell us once the issue been resolved, we will release the payment to you then. If the issue can't be solved within 48 hours, we will close the order as 0% complete and refund the full payment to buyer. Please note that lack of response to this message will result to the completion of the order in favor of the buyer.
I basically gave my account to player auctions to sell and they released it to the buyer and instead of verifying all the proof I had (messages, pictures of inventory, along with verification from their website) they tell me to figure it out with the buyer who already has all my info and chooses not to reply. HORRIBLE services and complete bull$#*! about protection because I clearly have all the proof that they have chosen not to look at.
Date of experience: August 2, 2016
This is the only place to find some good psn account. Recommend this site for anyone looking for a playstation games and account. Thank you Player auction.
Date of experience: August 3, 2017
Hi there. PlayerAuctions is MY go-to site for buying accounts. The prices are competitive and the process is smooth. I'll definitely be back for more.
Best,
Jamie
Date of experience: June 25, 2023
Thank you very much for the kind words and support, Jamie. :)
I am a return customer and all orders were excellent. Never had issues with these guys and i remain friends with the awesome sellers here. Great community.
Date of experience: January 22, 2023
Thank you very much for the kind review and continued support, Jakob. This means a lot to us!
I have bought and sold accounts via this website, and this website is 100% legit! However, beware for people with no review as they could be scammers.
Date of experience: March 10, 2017
I've done a few transactions on here, never had any issues. Only time there was a delay was when they had to verify my identity and make sure I wasn't a scammer, which is good.
Date of experience: March 26, 2017
I can confirm the site is the real deal. They are trustworthy and have a very good selection of sellers.
Date of experience: May 13, 2024
Thank you very much for your trust, Trent.
Assisted by this kind fellow named John (replaced Ron who wasnt bad at all to) and answered all questions nicely and to the point. Havent any probs yet but I'm glad my questions were andwered
Date of experience: February 6, 2023
Thanks a lot for the kind feedback for our staff, Gus. I'm happy to hear your ticket was answered and resolved.
So I have made several transactions through player Auctions and have been beyond happy with it. If you want to buy in game currence for any game they have i highly suggest using this site.
Date of experience: August 21, 2020
The seller deserves praise for the amazing way he handled he delivery. It was supposed to be a meetup but he instead wanted it via mail then he just messaged me on the site. Really safe and secure!
Date of experience: September 25, 2023
Thank you so much for sharing the smooth experience you had, Phil. Happy to hear about this. :)
I gave proof of an account being stolen back after I bought it, and was ignored by staff. They are potentially working with people to make money, in an attempt to force people into buying their Buyer insurance
Images linked:
1, Proof of Purchase
2, Me changing the Email of the account purchased
3, The account being taken back by the original owner (the account is french)
4, Proof that the Email in the second picture is the one given by the original owner
Date of experience: November 27, 2019
Hello Bradley,
I was able to check on your case; I'm afraid the screenshots you show do not directly incriminate your seller as the one at fault, since the email change could have been initiated by you. There was no statement from the game company that the account was reclaimed or anything.
We also found no insurance on your order and as such, to set your expectations on this, we won't be able to provide a refund but we will still provide support for this. I have now contacted your seller directly to warn him that you're having issues with the account, and I asked him to provide you the account so the dispute can be closed.
I'm sorry for the inconvenience you had with this, Bradley.
Best regards,
Richard
This is the first time i have ever purchased content like this, i was a skeptic, but after today, my mind eased. I look forward to more options in the future.
Date of experience: September 16, 2015
Fantastic website and system to use. This is the definitive way to get game goods with security, and it has proper display and selection of orders/prices for all needs. Worth it.
Date of experience: March 2, 2023
Thank you very much for the kind and awesome review for us, Danny!
Very safe website to use. I've both sold AND purchased on PlayerAuctions before and I can definitely say it's the safest and most reliable place for real world trading.
Date of experience: June 20, 2018
Site works really well, sellers are quick to reply and the transfers are completed professionally. Live chat with the team could have been awesome but regardless the site is pretty good.
Date of experience: March 22, 2023
Thank you very much for the kind review, Camdy!
I have bought some accounts on PlayerAuctions, and I must say it is truly the best account trading place out there, if you want a quick and secure trade.
Date of experience: June 16, 2014
They are just the best. Everything on time and always ready to help. I definitely recommend them if you want an account if you want your mind to be in peace.
Date of experience: June 28, 2017
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Hi Roberto,
We're very sorry to hear about the issue with your order. Please continue replying to the dispute and kindly provide proof of what happened so our team can validate what happened. This is to ensure the process between the buyer and seller is fair, and that claims come with valid proof. Once we can establish that your seller mishandled the order, we can issue a refund.
I will be contacting you on your ticket to ask for your new number so we can update it.
Best regards,
Richard