- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
3rd order and like usual my order was fulfilled to the letter and there were no problems. Even quicker this time since I have completed verification already. I used Gpay.
Date of experience: January 4, 2023
Glad I found this service. I have the means but not the time and I would be happy to convert some of those means for gold I would end up gathering for hours and hours.
Date of experience: May 16, 2023
We're also very glad you found us — thank you for the kind rating, Benedict, and we hope you enjoy your purchase!
I have great interactions every time I use this site, recommend for all! Great sellers, easy functional site, great communication links established between buyers and sellers.
Date of experience: August 4, 2020
Thank you very much for the kind words and review, Ted! We're really grateful for this! :)
After putting in all the important details I got the gold delivered to me within the same hour. It was safe and problem free. Very convenient!
Date of experience: May 1, 2024
Happy to hear about the quick turnaround. Thanks a lot, Albert!
As an EVE Online Customer, I need to say I am disappointed in the clandestine way of delivery of ISK I acquired via the site. As a customer of the rather ingeniously made site, I was expecting delivery of the seller's party on a contract based method. Ideally, even in batches of smaller sums adding up on the whole requested sum of ISK. But no, alas, the seller transferred the whole amount of ISK as a player donation, which might really arouse suspicion of the game devs and put me on the watchlist or even ban me. So, beware.
Date of experience: April 6, 2015
All good customer for years 6 years i guess
Great place to purchase cheap game merchandise. I would recommend for other people to buy cheap online game goods.
Date of experience: July 7, 2017
First time buying, I was a little weary of them, since I didn't know what I was getting and if they were real. First I tried them, and I got what I bought! Really good service.
Date of experience: December 19, 2016
I have sold two accounts with playerauctions, one big World of Warcraft account I sold for 900$ and only got to keep $790 and a League of Legends Account for a smaller amount. When I sold my League of Legends account the new owner of the account ended up getting banned for a week for misbehavior. Then playerauctions emailed me asking me to try to get the account back but the buyer would not answer any email. After about a whole month of fighting with their customer support showing how angry I am thats when they finally gave me my deserved money. They take money from you (a huge chunk from my World of Warcraft sale) and don't give you good customer service back. I don't suggest others using this site.
EDIT:
In addition to this I recently sold my League account on here and the buyer went ahead and found my credit card associated with the account and used it to purchase RP. I emailed Playerauctions about this but til even a week I still haven't had a response from them. Also reached out to them on twitter and they asked me for my Order ID but after that, nothing again. This is a terrible site to buy/sell from, I highly discourage anyone and everyone to use this site.
Date of experience: January 22, 2017
They have very strict processes but it was worth getting through since they have the cheapest gold to this day. Sellers arent bad at all too they strive to push for good services all the time.
Date of experience: February 7, 2024
Thank you for bearing with our process; happy to hear that everything went well, Yong!
The site was easy to use and I had a good time chatting with the sellers. In the end, I had to pick only one but I appreciate that everyone was a good sport.
Date of experience: November 13, 2022
Thanks a lot for the kind words. Hope you enjoy your purchase, Tunde. :)
Good service from start to finish. It was a complete and thorough experience with good tracking of the order via the site and emails. Seller was a friendly chap and was very good to deal with.
Date of experience: March 1, 2023
Thanks a lot for the wonderful review, Amy!
Payment was a little annoying but for the price and what I needed to buy I guess it was worth it. Will I buy again? Maybe, but I hope I don't go through the inspection again.
Date of experience: May 14, 2023
Thanks a lot for extending your patience with it, Julius; kindly note that if there are no changes with your PlayerAuctions and payment account, verified payments remain as is and won't require further verification.
Hope you enjoy your purchase. :)
I got suspended because i helped the buyer trough discord cuz he was a kid and didnt know how to claim the account so i helped him we did everything smoothly and he also confirmed the order the order was complete hours later i got a mail saying i was suspended and I needed to pay a fine of 150$ but they also asked me to make a security deposit Of 450 DOLLARS and i was recieving 86$ for my account i know i didnt follow the rules but i used discord to help him not scam him or trading outside the site i just lost alot of money because he has the account and i dont have anything player auctions took my money and gave the seller my account... this is the most greediest $#*! ever 450$ fine like what? Are you really expecting me to pay that much just to recieve 86$? I mean bro just give me my money thats it? Buyer has the account how about you make me happy by giving me my money?
Date of experience: November 17, 2018
Hello Kaya,
I'm very sorry but regardless of the reason why you had to take the conversation outside of PA, we will still suspend users who share their personal contact information. This is already stated in our messenger system and can be seen by everyone using our platform, as shown here: https://i.imgur.com/KM9tedn.jpg
I'm afraid we have to enact our policies as that is the only way we can retain the integrity and safety of our community.
Best regards,
Richard
I've been buying gold for several times now. All deals were OK and the sellers are amazing to deal with.
Date of experience: June 2, 2024
Thank you very much for the repeated purchases and visits, Adam! We're grateful for your support.
Update as of May 5th- after a night of exchanging over 60+ emails and me constantly harrassing them about getting paid, they sent my payment to Paypal. I purposely stayed up tonight to catch their pay and I quickly grabbed the money and sent it to a friend so they could not cancel their payment. Still a very shady business and will never use them again. Good luck if you do.
Sold an account on here, gave the 14 day guarantee on my account. The buyer has my account and is pleased, gave me a good rating and everything.
It's been well over 14 days and still no payment to my PayPal.
Oh, wait... let me rephrase that.
They did pay to my Paypal and then canceled the payment 12 MINUTES LATER.
They said that I did not claim it in time and they canceled it for that reason and to contact Paypal for help.
Um, no... thats not how this is done.
So, pretty much a scam. Going to see what I can do to get help on this matter and no, Lei P. [PlayerAuctions Rep], I doubt I want your help because I imagine you will give me the runaround too. I have called and emailed repeatedly about this and I get no response thru email and nobody ever picks up the phone*******208) when I dial. So, lesson learned.
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2017
Hi Michael,
With regards to disbursement, when you offer free insurance, this takes into account the insurance period (in your case, 14 days) PLUS the routine disbursement time for your seller level (usually 2-3 business days). To set expectations properly, it could take up to 15-18 calendar days to get your payment for a 14-day free insurance, considering that weekends are not counted in business days. I hope that clarifies that this is standard process, not a scam.
I'm not sure what you mean by "canceled the payment 12 MINUTES LATER" because that is highly unusual (we do payments in bulk, and cancellations of such volume would be irregular). You're right, that's not how it's done. If you can give me the Order ID, then I can check out what went wrong and raise any issues internally with our finance and tech teams. (At this moment, I can't provide any useful information without knowing the Order ID, your disbursement method, the transaction ID on our end, or your username.)
Also, I'm sorry, but we don't currently offer phone support, and I'm not sure where you got that phone number but it may be the telefax at our remote office.
Hundreds and thousands of people trust PlayerAuctions and trade at our website daily, so rest assured this is not a fly-by-night scammer operation; we've been around since 1999, constantly trying to improve our site features, our processes, and our risk management. Of course, it's your prerogative whether to use our site or not, but many people have found value in our site and I hope you can give us another chance!
Thanks,
Lei
Customer Support Manager at PlayerAuctions
This is a great place for gamers to trade and its trustworthy and the people are great.
Thanks very much for hosting this place for us to do business.
Date of experience: February 16, 2017
Amazing experience buying accounts at PlayerAuctions! The process was so easy and quick, and the support team was so helpful! Definitely enjoyed the purchase.
Date of experience: June 25, 2023
Thanks a lot for the positive feedback, Robert!
Sale was quick and delivery was on time. Seller was very communicative with me and the delivery was precise and double checked to ensure for high quality
Date of experience: January 31, 2015
Safe and secure. I have been a member of the site for 1 year now and i havent encounted any problems with it. I will recommend this to any gamer who wants safe trading.
Date of experience: February 27, 2017
Never had any issues finding good deals. Almost all sellers I saw sold gold at fair prices even if they have top ratings. Awesome for me and highly recommending it.
Date of experience: January 7, 2024
Thanks a lot for sharing the easy and smooth experience you had, Jeremy. Happy gaming!
Flawless transaction easily one the best I had seller provided great service good communication and had account ready from 2FA to email change super easy and cheap
Date of experience: April 11, 2023
Thanks a lot for sharing this wonderful and kind review, Brandon. :)
PayPal fails, but Skrill succeed in payment verification. Once the seller delivered the purchased items within 24 hours, without the PayPal problem, definetely I'll give a 5 stars rating.
Date of experience: July 2, 2014
Player auctions and I had a good track record never had an issue until I bought a LoL account with insurance. I submitted my first request for recovering the account with the rare skin within the 1 year period of insurance on the account as it had been recovered by the original owner. I sent player auctions screen shots of my charts with riot games trying to recover the account and them
Telling me the info was not sufficient enough for them to even talk to me about the account I purchased as I was not it's original creator I also provided screen shots of both log in screen and website saying email was sent to my email when I get no email to reset password. I also sent screenshots of the account password and email change requests I did within minutes of receiving the account details I randomly generate my passwords and nothing else of mine has been hacked. Original seller will not respond to me nor player auctions. Original seller has removed feedback from my page as I was pissed. I have since submitted chat logs about me trying talk to riot about the account being sold to me and that I needed proof that the own recovered the account. I also within days of not receiving anyhelp recovering my account purchased another account with the same rare skin why on earth would I do that I don't know I wil not use player auctions unless it's a last resort they definitely don't stand behind a customer who has spent thousands of dollars on their site. Sad.
Date of experience: October 3, 2018
Hello Clay,
Thank you for providing the full details about your experience. I am truly sorry but after consulting our team about your case, I'm afraid we can no longer reopen it because the evidence was indeed insufficient. I'd like you to know that our support staff has exhausted all options for this case, but as per policy we cannot rule out a case in favor of the buyer if the evidence isn't compelling. Our stance on this has not changed, and we always require evidence even if insurance is bought as explained in our disclaimer: https://i.imgur.com/xuvAhYo.png
If there is anything we can assist you with during this or if you have any other questions, Clay, please do let us know.
Best regards,
Richard
As soon as I paid they were contacting me to fill my order! I was still logging into the game when they were contacting me to fill my order. Very fast and super easy to order.
Date of experience: October 28, 2017
I have been in dispute with a buyer for over a month on what should be a clear cut case and PlayerAuctions refuses to respond to me regarding the case despite me contacting them multiple times.
A buyer contacts me with questions regarding my account and I respond back and forth for a couple weeks answering questions and getting the account transferred to an email account that I can hand over to him. This process was required since the game doesn't let you freely change the email address and is a process. He finally purchases the account complete with email. He test drives the account and decides he doesn't want it complaining that the Roleplay he wants is on another server and that it didn't have inventory and weight expansion so he opens a dispute.
This is buyer's remorse as I delivered the account as described in the post and accurately answered all his questions. This should be an easy win in a dispute and I expect to receive my money in the next week or so but sadly is not the case. Buyer starts lying saying the account is not in his full control and is locked changing the reason for the dispute halfway through and here I am over a month later with no account, no money, and no response regarding the status of this dispute. I have contacted PA multiple times and they say they have "escalated" the case over a week ago but still no response. Furthermore they refuse to give me a timeline of when this will be resolved.
Date of experience: October 3, 2016
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thanks a lot for the kind feedback and continued orders, Ian; we absolutely appreciate the trust and patronage.