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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,919 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
624
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,919)

Rating

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Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user chadm522
Philippines
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

I've bought multiple orders from PlayerAuctions and have never had any issues. The sellers are reliable and trustworthy.

Date of experience: June 25, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the repeated orders and trust, Chad!

Thumbnail of user imaadv
Texas
1 review
1 helpful vote
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May 25th, 2017

Great gold buying website, never had a problem with the site, and received all my gold extremely fast.

Date of experience: May 25, 2017

Thumbnail of user jacobn77
Washington
1 review
0 helpful votes
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March 22nd, 2021

The prices for gil were better than other websites and the delivery was about 5 minutes after purchase.

Products used:
Gil

Service
Value
Shipping
Returns
Quality

Date of experience: December 27, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind feedback, Jacob! :)

Thumbnail of user pyken
North Carolina
1 review
0 helpful votes
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December 30th, 2020

First day of using their service. Automated system is clean and they seem very experienced in their craft.

Date of experience: December 29, 2020

Thumbnail of user zanderb2
New Zealand
1 review
2 helpful votes
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March 27th, 2015
Verified purchase

Fast easy and real
No scams or anything
They have good customer service and keep u updated:-) thanks

Date of experience: March 27, 2015

Thumbnail of user frasers6
GB
1 review
3 helpful votes
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October 28th, 2014
Verified purchase

Great service they told me everything i needed to know and got the payment through quickly and safely

Date of experience: October 28, 2014

Thumbnail of user joshuai128
Philippines
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Used their service and it did not disappoint

-good communication
-fast and correct delivery
-great choices on prices

Date of experience: March 26, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind review! Happy to hear this, Joshua.

Thumbnail of user juniorc54
Philippines
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Pleased with how complete the experience is. Everything processed nicely and as expected and there were no issues.

Date of experience: November 21, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for sharing this positive feedback, Junior.

Thumbnail of user budhis
Indonesia
1 review
3 helpful votes
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July 31st, 2017

This site is good and safe for selling and buying id or item in game
And trusted
If u want buy or selling item or id ingame

This site is recommended for you

Date of experience: July 31, 2017

Thumbnail of user seamusp2
Philippines
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

It doesnt and CANT get any better than this tbh. The site waits for you to confirm and as buyer you get first dibs. Safe and trustworthy and I will keep buying here for as long as I need $$$gold.

Date of experience: October 26, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the patronage and kind feedback, Seamus. :)

Thumbnail of user yunik
Turkey
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I mostly sell but every now and then I buy for my personal use. This site works wonderfully all the time and its the perfect store for gamers.

Date of experience: April 15, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind review, Yuni.

Thumbnail of user michaeld7443
New York
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Love the service, you can see there professionalism from start to finish and I wouldn't of have it any other way

Date of experience: May 13, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for your trust, Michael.

Thumbnail of user jasone440
Georgia
2 reviews
2 helpful votes
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March 23rd, 2021

FOUR HOURS wasted. They took $350 and it said it would be done "in minutes" on their site. They wanted selfies, selfies with the card, selfies with the license, a screenshot of the bank transaction, and a screenshot of the order, pictures of the license and card back and front ALL of which I sent AS ATTACHMENTS. They kept saying "don't send in email send as attachment" so I sent it by phone, by other email providers, and by an email client instead of webmail. They just kept saying to send it as a file WHICH I DID dozens of times. I asked them a dozen times to clarify how they wanted the pictures and they kept sending the canned initial email back over and over. Four hours later I have given up and I would bet money on it they don't send a refund. Look at the responses in this thread, all they do is say "you didn't meet the requirements". Lies. I am 46 years old and this was THE WORST experience I've ever had as a customer. The seller and I had to go to g2g.com to get it done. AVOID PA AT ALL COSTS. I believe they are just collecting identity information to sell and I believe they have stolen my money.

Tip for consumers:
CLICK "X" go somewhere else.

Products used:
g2g.com - They are so easy to use with NO hassle. I am a highly repped member there and Playerauctions just lost my business. I'm also a very well known Youtuber on the game and will be making a video about this.

Date of experience: March 23, 2021

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Jason,

I'm very sorry for the misunderstanding during the verification. Our agents wanted to receive your selfie as a full picture/image document; I noticed that you sent us a screenshot of the picture while it's inside your Google Photos page/account. We need these documents as full camera pictures (with the exception of the receipt, which should be instead a screenshot from your PC/browser). I sincerely apologize for this and I can understand where your disappointment is coming from.

I'd also like to make 2 assurances: (1) you will automatically and fully receive a refund in 2-5 business days, and (2) we are not collecting nor misusing your information; they are only used for verification and they are never used outside of PlayerAuctions. They are treated professionally and confidentially.

Sincerely,
Richard

Thumbnail of user anthonyb324
New Jersey
1 review
8 helpful votes
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June 10th, 2018

I've used PA for a long time now, and I've not had one issue. Always fast, and the sellers are extremely professional. Will use again.

Date of experience: June 8, 2018

Thumbnail of user nickyp41
Philippines
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Trusty and efficient game service. Makes you think why games do not officially just do this but I'm glad this where these people come in..

Date of experience: March 30, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind words, Nicky!

Thumbnail of user andreww169
Texas
1 review
3 helpful votes
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April 11th, 2017

Great service i've used for a long time. There is nothing to complain about. I use it to buy runescape gold and sell runescape accounts

Date of experience: April 11, 2017

Thumbnail of user nathanb863
Philippines
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Got my order correctly and under 30 minutes. Perfect system and I cannot say anything bad about it. Thanks and keep up the good job.

Date of experience: March 9, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the wonderful and kind feedback, Nathan!

Thumbnail of user ola436
District of Columbia
1 review
2 helpful votes
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March 19th, 2016

No sense is made whatsoever, i didn't do anything shady i just purchased some gold and i was suspended. They still haven't told me why

Date of experience: March 19, 2016

Thumbnail of user geneym
Georgia
1 review
4 helpful votes
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June 20th, 2014
Verified purchase

Great site, no complaints. Gold is much cheaper on this site, and I've sold thousands worth of gold for some real life cash. Love it.

Date of experience: June 20, 2014

Thumbnail of user victorg546
Philippines
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

So far I've done 3 transactions, 2 from the same seller and one different. Happy to say that everything was as described and done nicely.

Date of experience: July 30, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the repeated orders, Victor! Happy gaming!

Thumbnail of user allanc276
Philippines
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Gets things done correctly to ensure your order is attended to. Late delivery was resolved quickly within a day and the deal still got done.

Date of experience: May 11, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for bearing with this and for the positive review, Allan!

Thumbnail of user jansena
Turkey
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Every part of the order was handled with care. These guys know there job really well and I will trust then with another order.

Date of experience: February 10, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind review and support, Jansen!

Thumbnail of user matthewr1499
Turkey
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Site does an amazing job handling my ticket. I put in several questions and they were very patient until my account got sortet out.

Date of experience: February 14, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for appreciating the staff's efforts, Matthew. We're very grateful for this. :)

Thumbnail of user leoc307
GB
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Made a good job with my account order. Fully compliant with all requests to turn over email and 2FA. Very nicely done.

Date of experience: February 14, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot; very happy to hear about the smooth and secure account trade you had, Leo!

Thumbnail of user lennyh35
Qatar
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Account was ultra cheap! Not sure if seller even made profit from this haha but thanks all the same. Service was good!:-)

Date of experience: February 13, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind review, Lenny. Happy gaming!

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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