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PlayerAuctions has a rating of 4.4 stars from 2,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
Facilitated the deal with speed and care thank you
Date of experience: April 28, 2024
Feels secure and they give you importance as a buyer by letting you confirm it first.:-)
Date of experience: March 16, 2024
Thanks a lot for this, Uno! Happy gaming!
UNFORTUNATELY HERE IS NOT POSSIBLE TO RATE LESS THAN 1 STAR, PLAYERAUCTIONS ARE LUCKY FOR THAT.
Wanted to sell my account, as the result the buyer opened a dispute, posted several screenshots from another account with less power an said that he was zeroed exactly the day he bought the account. You will not believe, but the person who was reviewing the dispute solved the dispute in favour of the buyer, as the result for me > no money and no account. The account was posted on website for 3 months, and exactly the day the buyer bought it he was zeroed... Very strange situation, i even think that the buyer was exactly someone from the playerauctions stuff. More of that, the buyer confirmed that he received the account, and that the account was exactly as it was in the offer, why i have to be responsible for his actions after purchase? I tried to reach Playerauctions suport, here is their response:
Thank you for reaching out to PlayerAuctions!
Upon checking the order ID you've provided, it appears that the dispute case was closed and was decided in favor of the buyer. This was due to the lack of verification and evidence provided during our investigation.
We understand that this may not be the response you were hoping for. This was a tough decision for us but the dispute process are in place in order to protect you, the buyer and PlayerAuctions through fair, reasonable and time bound system.
We appreciate your patience and understanding during this case, and hope that you have a smoother transaction in the future
As the result, NO MONEY AND NO ACCOUNT
I don't use to post reviews, but for this situation they really have to be punished.
I have the screenshots that can prove all that it's written
They have damaged their reputation very much, I promised them in the emails that i will post this situation on each open platforms, as the truth is on my side...
Tip for consumers:
Never interact with them, you will loose your accounts / money / time
Products used:
Rise of kingdoms account
Date of experience: April 4, 2024
Hi again, Pavel,
We checked but we cannot change the decision. The account you delivered was not as described in the offer; moreover, there were suspicious messages found in its history.
Orders with accounts not as described are eligible for refunds.
Regards,
Richard
-----
First reply:
Thank you for bringing this up, we apologize for the concern this has caused you. We'll perform an investigation on the order to check this thoroughly. Please give us a few days to do this - we may contact you for additional information, if necessary.
Order was executed flawlessly I can't say anything bad only that I will be coming back here.
Date of experience: January 24, 2023
Thank you very much for the kind support and patronage, Andre.
The deal was done flawlessly and there's nothing else to add to make it better. Nuff said!
Date of experience: October 26, 2022
Thank you very much for the positive feedback, Luke!
QUICK AND EASY. WONDERFUL SERVICE. DID NOT HAVE TO WAIT LONG FOR ANY ORDER I HAVE EVER HAD. WILL DEFINITELY BE BACK FOR MORE
Date of experience: November 18, 2018
Hello, Matt! Thank you for this awesome review. We're very happy to hear that you've had a smooth experience with your order! It is our honor to be able to provide trading options for gamers like you. Have a good day!
I'm brazzillian, so, one site like Player Auctions help aloot us, is fast too.
I bought in playerauctions before and always be satisfiet
Date of experience: January 13, 2018
Achieved everything it promised
- 20 minute delivery (it was 18)
- Secure payment
- Correct order delivery
Great using it and I will again..
Date of experience: April 23, 2023
Thank you very much for the awesome review, Paul!
Everything was done nicely and I even received a positive feedback. This is a nice site!
Date of experience: February 22, 2024
Thanks a lot for the kind review, Ernest!
Been trying to find an account type that I like and I found it here.
Date of experience: March 21, 2024
Thanks a lot for choosing us, Red.
I was a victim as a seller, scammed by the buyer, it was my first experience with the website, and for sure it is the last. The guy seemed nice and all, I was happy at first that I've given the game account into the good hands. To my suprise, when I was about to receive the money after 30 days of it being in the "reserve", the buyer opened a dispute on the last minute that this account was reclaimed and as a proof he took a screenshot from the game app in which he was logged in this suppose to be "reclaimed" account. I don't want to go into much details, usually you can bind you account to other social or email accounts, just in case you lose your device or uninstall the game app. Once game app is installed into your device it is up to you if you want to bind it to some other account. In this case the buyer didn't unbind the account on purpose, so he could use it as opportunity to open a dispute. At the time I was thinking, that this is absurd, I was trying to be nice, but unthincable happened and the PlayerAuctions sided with the buyer without providing any explanation. So yeah, case closed, I lost the money, I lost the account in which I put thousands of dollars and on top of that I ended with the penalty of -50$, so I went into debt. As crazy as that sounds, I was sure that this has to be some kind of mistake, so I opened a ticket with complain and this is the response I received: "PlayerAuctions assume you are aware of the risks of these transactions - sellers are generally expected to be able to resolve the issue their buyers raised on the dispute." I think you can already come the the conclusion that on this portal you're on your own and just like in the casino, if you are lucky, you might end up with a successful transaction, but if someone wants to scam you, he will do that without any problem and PlayerAuction will do nothing to protect you. Be Aware.
Date of experience: October 20, 2022
Hello, Przemyslaw,
I am sincerely sorry for the experience you had. I checked this with our team and unfortunately, it seems the buyer was unassisted with the account loss. I understand that for you, the buyer still has access to the account by showing the proof you mentioned. However, our team also received newer evidence that points to the account as being reclaimed and that was the current status of the account. In situations like these, we require the seller to assist the buyer in recovering the account, and in doing so, we may cancel the dispute in favor of the seller.
If you are able to provide more proof about your case, please feel free to contact us back at support@playerauctions.zendesk.com so our team can check on this again for you. Our doors will be open.
Regards,
Richard
Compared to other RMT sites PlayerAuctions is the most reliant and honest sites out there. They are the e-bay of RMT.
Date of experience: June 24, 2014
On my account get this saying (Order Complete when Payment Confirmed) and it bin 2 weeks and still no pay and i cant get back my account
Date of experience: August 20, 2017
Hi Tevin B.,
I am sorry to hear that your disbursement has not yet been processed. I would like to help you with the issue. Can you please send me the Order ID thru private messaging? I would like to take a look and also escalate it to the correct team.
I will be looking forward to your response. I appreciate you patience and understanding in this matter.
Kind Regards,
Bernadette
ORDER ID# *******
So I bought an account off this site with no insurance. Seller reclaimed after I had left feedback. I wasn't eligible for a refund. Fair enough. I asked PA to let me change my feedback. They didn't even respond. So I decided to try again with insurance.
I bought the insurance for my next account. Again, after leaving feedback, seller reclaimed. I asked for a refund. I filled all the entire lengthy form that they require you to fill out. I waited days without response. I asked them what was going on. All they would tell me is it's in process. Waited longer. I asked again. No response. I ask again. I wait longer. Weeks later, they send me the same form I had already filled out weeks prior. I told them I had already filled it out. They didn't respond so I told them to go $#*! themselves.
This website is a scam. There is no accountability whatsoever. They take your money then play stupid when you get screwed over. The insurance doesn't do anything and the customer service is nonexistent. When you have a question all they do is give you a standard response like "it's in process." If you email them then they don't even respond at all. I've only had one problem at epicnpc.com, and they banned the scammer. I suggest going there instead. PA never even punished this guy.
If a PA rep responds to this review, I will post screenshots of the entire email log that shows their nonresponse and poor customer service.
As proof that this website is a scam, I'm including the ID number of my order: *******. I can guarantee you that their customer service will not respond to this review as he has multiple others, or he will lie and say that I never reported it. Here is proof that I submitted the request and that they simply ignored it: http://imgur.com/SgesrRi
Date of experience: July 15, 2015
Absolute TRASH. Will hold you $500 for ever and intentionally prevent you from verifiying. STAY AWAY. NO NUMBER TO CALL.
Tip for consumers:
stay away in game item scam
Products used:
all
Date of experience: February 23, 2021
Hello Matthew,
I am sincerely sorry for the inconvenience. Your money isn't being held on purpose and canceling the order voids the funds so you can get a full refund. We have to validate the identity of our users through this process so we can comply with our anti-theft policies; I'm sorry for the concern it has caused. Since you canceled this now, rest assured that the refund was already released.
Best,
Richard
The deal was fully secure and the seller was very discrete about the trade. Love it.
Date of experience: April 16, 2024
Thanks a lot for sharing the positive experience you had, Elijah.
Very fast and safe A+
I made a few orders in this site and all times, i got a perfect service
Fast and Safe
Date of experience: May 6, 2018
In 30 minutes tops the order was done without any issues. I would surely buy something here again.
Date of experience: April 14, 2024
Thank you so much for the amazing review, Mason.
Kudos to the seller I chose and site owners for the secure trade. :D
Date of experience: March 26, 2024
Thank you very much for this, Jayden.
Got what I needed in less than 30 minutes. No fuss, no pain, just legit service.
Date of experience: January 21, 2024
Thanks a lot for the awesome review and order confirmation, Reginald!
If you guys are gamers, then please consider visiting PlayerAuctions for the best P2P trading system there is!
Date of experience: July 18, 2017
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
You're very welcome; thanks a lot for this, Julian.