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PlayerAuctions has a rating of 4.4 stars from 2,950 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 11 hours
Mind that my personal "bar" of what a good account deal should be is very low but I gotta tell ya this is the deal of the century for me because I was expecting to pay double this but only got it below 100$ and it had most jobs already maxxed out. I love it! I am set for a long while =D
Date of experience: January 20, 2025
This is the best for me. I started playing OSRS again a couple of years ago but it was only last year that I started getting some gold outside of the game. This comes from a recommendation and I'm glad I followed through with it. Each purchase is always safe and cheap. More power to you guys!
Date of experience: January 13, 2025
Happy to know we're able to help with your return to the game. Thanks a lot for this, Bryce.
Secure channel and everything was private
We had communication and everything was clear, he provide easy instructions to change details
After getting the account, I saw everything was correct base on offer, an honest service
Date of experience: January 24, 2025
Thank you for sharing this kind review, Nathan. Hope you enjoy your purchase. :)
They do not vet sellers and provide no assistance with refunds from scammers. I sent multiple emails asking for help and I was told I would have to wait, over 7 days of having money tied up for no reason
Products used:
Osrs
Date of experience: February 6, 2025
Hi Nathan,
I'd like to note that there may be a misunderstanding with this; you're giving us a negative rating for a service you received. Our system assisted you with a refund and you are being refunded now.
When you placed the refund request, our team informed you that your seller was still within their delivery guarantee. In order to keep cancelations fair, they may only be done if the seller's delivery guarantee has lapsed/expired already. In this case, you chose an offer where the seller's delivery guarantee is 48 hours. It has not taken 48 hours yet when you canceled the order. In this scenario, if they are still within their delivery guarantee, they are required to approve your cancelation.
Perhaps what you wanted was to cancel the order without giving the seller their right to confirm the cancelation. I'm afraid this is unfair; you are not canceling an order with us, you have not ordered from us but from your seller. What we do is facilitate the trade between two entities: you and the seller, and again, to keep this fair, we need to hear from both parties. Barring that, if no response from the other entity is made, that's when we can close the order after 72 hours. At no point is this "7 days".
We acknowledge your freedom to write any review that you wish, but your appeal to the public to not use the site is contradictory to the service and protection you received. Our system provided you a refund. If this trade had been without a middleman service such as PlayerAuctions, you may have had difficulty getting your money back — if at all. It is false that you received "no assistance" with a refund. It even states in your screenshot where the order status is "Buyer canceled early", not pending or anything.
The vetting process you are looking for is also contradictory to the services we offer. If you are looking for guaranteed trades where cancelations will not happen, then there would be no point in a middleman service like us. We exist to ensure your trade is facilitated and that you receive the order — and if you don't, you will get a refund. That is what happened with this order.
Regards,
Richard
Have done many wonderful trades as I continue to use this site. So far, had 2 bad trades but site refunded me though the wait period is long at around 2 weeks for each. Still, all transactions have been honest and good. :D
Date of experience: February 12, 2025
Thank you so much for the kind sentiments, Emre; we really appreciate this.
Ordering requires some effort because you need to show some identity and this takes a few minutes, so know this going in, it's not instant. Thankfully, only needed to do that once.
The other side of it is a legit service though. You get what you pay for and sellers so far have been professional. No scummy crap going on and just business for these guys. I've bought gold twice and tried different sellers and both had good handling.
Date of experience: January 31, 2025
Thanks a lot for the kind and detailed review, Marcus. We really appreciate this!
I may have gotten a little rude in the email calling it a scam I didn't know the replies take a few hours and I was worried about the payment but in the end I got the order and I was correctly charged. They still talked to me pretty nicely and I thought it was nice of them.
So yeah don't be a big dumb dumb and just wait for them to complete verification, check your order, check your card charge and it should be fine XD
Date of experience: January 11, 2025
No worries, and thank you very much for your concern, Kyle. If you need anything else, just let us know in your ticket anytime.
The seller made attempts to give me a dud account and I reported it to them immediately. It took 4 days because they require proof of it which makes sense and they finally closed it and refunded me. Not the best turnaround but I guess that protection stuff really means something. I'm sorry I'm not gonna buy another one not you guys fault but this got me stressed a bit. Thanks for the refund though.
Date of experience: February 3, 2025
We apologize for the stressed this caused. That said, I'm happy to hear that our system was able to help you with a refund. Thank you for the kind review, Logan.
Nice site to make some good money for your extra gold. Take note, your sale price is not the exact earning because they have a fee. As a seller you need to prepare that they charge you for the service, it's not free but the service is good due to sites security and buyers.
I am planning to level up my account once I have more gold to sell. For now, thanks!
Date of experience: February 5, 2025
Thank you very much for choosing us, Hayden! And you're welcome!
Secured delivery and faster than I imagined. Never thought it can be this easy but it's also thank's to the seller I found who provided good communication about the whole thing.
Date of experience: January 19, 2025
Thanks a lot for the awesome review, Flynn!
Seller was honest about not having any stock. I was offered 20% more on the next order although I'm skipping it for now since I also need the money. Just great that I was still able to cancel it without any altercations happening.
Date of experience: February 6, 2025
Happy to know you were able to reach an agreement with your seller. Thanks a lot for this, Cliff.
Ngl verification made me nervous and I hesitate to send my ID's to them but after checking several Reddit post it looks to be a normal process even for other sites. I took a jump and everything was perfect during delivery. For now, all good...not sure if I use it again but this service for the order is honest and no problems caused.
Date of experience: January 30, 2025
Thanks a lot for your trust, William! We absolutely appreciate this.
I realized I never wrote anything like this before but I've been getting my gold here since last year. I had 2-3 canceled orders because sellers failed to deliver and I was refunded on all of them - that's not like bad experiences because if anything, I got my money back and the site worked on its promise to do so.
The rest were amazing and I continue to enjoy the game without bans or anything. Solid site and I plan to place more. See you all soon.
Date of experience: January 27, 2025
Thank you so much for appreciating what the site does, Robert! We're grateful for this, and see you soon!
Great job servicing the account. Would of paid more for this kind of service elsewhere but to get it in a trustworthy and quick manner is just icing on the cake.
Date of experience: January 12, 2025
Thanks a lot for the awesome review, Anthony. We're glad you enjoyed the service!
Finally had the urge to buy here and it went well. NGL some parts of the verification was creepy but after I tried another similar site, I was asked to do the same so apparently it's the standard for these guys. For the order itself, it was great. We had good communication and everything was sent to me correctly. The verification is a little sore spot for me but I would buy here again.
Date of experience: February 10, 2025
Thank you very much for your trust, James. We really appreciate this.
Not a newb with sites like this, I use them a lot since 2020+ but PlayerAuctions is my favorite because I get more buyers here. Other services are fine, they all have good security but I use this more.
Sometimes there are issues, but maybe 80-85 % the order is always smooth. And I always receive my money. :D
Date of experience: February 11, 2025
Thank you so much for always choosing us, Leen! Much appreciated.
The order was handled by all4gamers. I chose his offer because his feedback sounded promising and I'm glad I did, he really is a 5-star seller.
One thing I noticed is that whichever seller you find, they will always have negative feedback - I guess nobody really is perfect and that you have to take this whole thing with a grain of salt.
Date of experience: February 12, 2025
Thank you so much for sharing your insights into our sellers, Winston. We appreciate the details you've included.
Only thing you need to be aware is payouts take around 2 weeks, but the service is secure and lets you find surebuyers. Works with honest service. I'm happy to be a member of your site and I will be doing more good deals!
Date of experience: February 1, 2025
Thank you so much for choosing us, Tomas! We're glad to have you aboard.
Came with all information and it was easy to change. The account also had extra gold that is about $20 in value. Seller really came through for me! :)
Date of experience: January 10, 2025
Thanks a lot for this, Sebastian. We're very happy to hear about that extra!
Everything was done by the book. Not new to this and I can see they have the process down to a T.
I'm good for now but I will be using them again in case I need another toon.
Date of experience: January 10, 2025
Thank you very much for choosing us, Karl. Enjoy your new account!
Ain't easy to grab these items myself and for a little under 20 bucks, they have it in spades here. My only regret which I think many people would of probably said by now is that I only found the site recently lol.
Date of experience: January 5, 2025
Thank you so much for choosing us, Owen! Hope you enjoy using your new items.
Had difficulties getting my payment approved and what was supposed to be minutes became an hour. Eventually I got through it and the ensuing service was very good. Fast and also fairly priced. At the very least they were kind to talk to and I was updated every now and then. I just hope it's true this is only done once because I really plan to make more orders and I don't want to do those again.
Date of experience: January 5, 2025
We're sorry for any inconvenience; our team may require additional information if there's any mismatched information. In your case, the billing address was different, so we had to ask about it.
Thank you very much for your patience, Gabriel. And yes, if you need to buy another offer, the same payment account won't need verification again as long as there are no changes.
I have become both buyer and seller here and both are convenient as user, but I like being a seller more since I sell excess gold as my side hustle. The site makes that possible. My tip is to be careful of fake users who will ask you to chat outside the site. It never a good idea...always.
Date of experience: January 6, 2025
Thanks a lot for the positive feedback and for the tip you shared here, Jackie. Much appreciated.
I had not known about this site until a year ago when I had to cut down on gaming hours. I had to get my items and gold another way and I found their Reddit page which led me here. I have made 3 purchases so far and everything is going well. No scams or anything and I made sure to pick level 5 sellers to do the job. Worth it.
Date of experience: December 31, 2024
Thanks a lot for this kind review, Edward! We really appreciate it. Happy gaming!
Playerauctions help team and inferior payment systems always seems to fail and leave a rift in your bank for the best part of week.
Then waiting on the other end is when you finally make a buy and it runs into issues. I got a refund for the account. But that is minimal in comparison to to my other investments into the account. They banned the seller. He seemed to want to cooperate but PA stopped any chance of that happening.
Looking forward to the "sincere apology and knowing how frustrating this can be" Richard. Save yourself the hassle and time and go somewhere else so you do not share my experiences.
Tip for consumers:
Don’t buy their accounts and invest in it. You will loose it all.
Date of experience: July 3, 2021
Hello Josh,
I checked the image you attached and was able to check order 7132065 on our end. Can you verify if this is the correct order ID? Because as per checking, there are no disputes and no tickets received for this from our end. The order completed just fine on our tracker.
If you'd like to check on an order, please confirm the order ID and/or write it in an updated review so I can check for you what went wrong.
Regards,
Richard
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you so much for sharing your kind thoughts about the purchase, Garrett! Happy to hear this!