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PlayerAuctions has a rating of 4.5 stars from 2,816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 hours
Got nervous at the beginning but thanks to the site's staff and the seller's replies I understood what was going on. Shortly after payment I also received the order. It pays to check the delivery times of sellers because this can be anywhere from 30 minutes to a full day. Partly my fault for ignoring that.
This website, and its staff, are liars and thieves. I have been a seller on the platform for 10 years and they are the most incompetent website Ive used. You are much better off going to eldorado.gg or g2g.com
I am an old user on the site, have been with Playerauction since 2018 before the pandemic selling low level accounts and since 2022 I have also bought several stuff. Though I can't sell the stuff I buy here, my sale experience has been very good and they back up honest claims during disputes.
I will continue to enjoy using the site. =)
Had to resend my documents twice when they were verifying me. We also went beyond the 20 minute mark though I understand this isn't strictly something set in stone.
Despite that the order was correctly given, the charges were just right and I was able to confirm the order. Good service, just be prepared to spend a few more minutes.
Thank you so much for bearing with the process, Ben. We appreciate the kind review.
Surprisingly smooth. No extra BS and the order was delivered correctly.
Happy to hear it! Thanks a lot for this, Louie.
Not really my first purchase but my first time writing this. So far there are no problems with my orders and every seller I picked has been very good in communication and order quality.
Thank you so much for the continued support and purchases, Igors. :)
I'm seller here but occasionally.buy as well... So far both experience good tho sometimes they delay my disbursments and it can annoying for a while. Thats only complaint. Good thing in the end is that they finish all services.
Thank you very much for the positive rating, Ryan.
As for the disbursements, it could be due to having different product categories and after-sale protection offered. You may check here for reference: https://support.playerauctions.com/hc/en-us/articles/115009859368-When-will-I-be-paid
Almost wanted to throw the towel but I purchased after-sale protection so I used it by principle. If nothing happens then that's it, but I actually got a refund and the seller admitted his mistake in getting me the account. I refused the replacement offered and Playerauction gave me a refund instead.
Thanks a lot for being patient with the dispute process and also for sending us the correct evidence. Please let us know if there's anything else you might need, Alan.
Had a power level service. Was crazy worried they might run off with the account but it got back to me safe and sound and there were even many small bonuses to the service. What's more my account info is intact, I was able to place 2FA again and we parted ways in a good way. Good and legit stuff, thanks.
Happy to hear about the smooth and trustworthy experience you had; thanks a lot for this, Kris.
I bought a league account from an absolute $#*!, at first when i bought the account, everything was welll until i noticed i wasn't able to change the phone number on the account( with the phone number you can easily claim the account back even after changing the email and password). The guy tells me that the number on the account was an old number that he changed three years ago and told me not to worry about. One month later after i completed a game i get a noti saying i logged into a different device. I contacted the seller and told him that he logged me out the account and he has not responded me. When i filed a dispute the only thing he asked me was what is the account name and never responded to me after that. I have bought an ultimate skin on the account as well as a epic skin totaling to about $50. Plus my debit card information is on the account. He has denied to refund me my money and im in escalation right now and i doubt it will be in my favour because i see stories about how playerauctions will always defend their sellers. So as of now he took the account with 7 skins added to the 421 as well as my debit card. Guy is absolute scum
* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi again, Ibrahim,
We have an update on the case; kindly check your ticket when you can. Thank you.
Regards,
Richard
-----
First reply:
Thank you for explaining your situation and for bringing this up to us. We'll do another investigation on the order and let you know ASAP how it goes.
Quite the game a long time and wanted to get back. The site made it easy with a toon at just 50 bucks and it had all the skills I needed.
Amazing and super worth it!
Thanks a lot for sharing the positive experience you had; I'm glad you were able to find the account you liked, Twix.
Really good.from the secure ordering process to the actual delivery
Just be careful of people asking to be paid on Discord or Paypal, I almost gave in but your already out of the site if thats the case
Thanks a lot for the positive feedback and for sharing this pro-tip, Melly.
My statement already includes the part where they verify you. I just took time to read it carefully, sent my best attempt at it and it worked.
The order was also flawless. Seller was very caring and handled it smoothly.
Thank you so much for being patient with the verification process, Christian.
The site system does a good job of informing you of the order status. My seller ran out of stock and asked me to wait, so I just had to wait for messages and email notification of the delivery. And just like that it closed successfully.
Thank you so much for extending your patience with this order, Colin!
Site effin rocks. They have everything you'll ever need (and want) for FFXIV.
I could not afford the accounts but at my estimation they were priced nicely. Instead I got me some FF Gil for now and it couldn't have been more awesome than this^_^V
Thanks a lot for choosing us and for the order you completed. Have fun, Sana. :)
Visited them originally trying to find a specific account but ended up buying a completely different one. It's that good.
Thank you very much for choosing us, Benjamin.
I originally wanted to trade with my seller normally to get the gold, but they insisted we do not talk ingame and to ask me to sell something via the auction for a high price which he will then buy from me (to get me the gold). Not only did I think it was smart, it was also courteous of the seller to keep me safe.
Thank you for sharing the smooth experience/process you had, Amir.
The team was very patient in talking to me, I had several questions and doubts during the payment to which they replied in a good way and time. The seller was also patient offering tips which are already beyond what they were required to do. Overall, pretty good trade and I would do it again!
Thanks a lot for the kind words and detailed review, Paul. We are absolutely grateful for this!
Amazing place I discovered last year and the sources are legit. They give you priority as a customer letting you confirm it first. Will be buying more this year!
Thank you so much for choosing us for your gold needs, Kevin.
The osrs gold I got was priced nicely and the seller was trustworthy.
Happy with the deal thanks:-)
Thank you very much for the awesome review, Cyrus.
Did an amazing job fulfilling the power level request.
Updates...check
Full levels...check
Bonus money and equips...not part of the deal but still, check. :D
Thank you so much for letting us know about the smooth level service you had, Lukas.
As the title. Remove that and you should be perfect.
Thank you so much for the positive rating, Christopher. Rest assured, as long as there are no changes, your payment account remains verified.
We have this in place to secure payments from fraud; you can read about it here, if you wish:
https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean
Dispute was finally settled. Took a long while but thankful of the decision they made.
Thank you very much for extending your patience with this, Edgar.
Great pricing and availability but best of all, it was extremely fast.
Thank you so much for choosing us, Dominic.
Almost became a 1 star thought the money was gone for good but I promised their team I would write a positive review if they can help me out and they did... Seller was terrible and lied his way through. Thankfully this guys saw it through.
Thanks a lot for sharing your experience about the dispute — I'm glad to hear about the refund, Sean.
Kind CS. Manned by great people.
Helped me restore my account and lift the suspension due to a misunderstanding.
They accepted my dispute proof even though the case was complex.
Best, Andy
Thank you so much for patiently working with us and with the buyer on this, Andy.
The gold got to me confidentially and the seller was caring enough not to alert anyone in my guild. The service is amazing.
Happy to hear about the smooth experience you had, Victoria. Thanks a lot for this.
Gain trust and grow your business with customer reviews.
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thank you very much for the kind and detailed review, Pedro! We appreciate your continued stay on the site.