Overview
PlayerAuctions has a rating of 4.4 stars from 3,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and long time. PlayerAuctions ranks 3rd among Virtual Goods sites.
Was able to login right away and there were no issues.
I was even mildly paranoid I'll get banned but no... smooth even after 3 days.
Old user here, nothing really new but first time I try using custom order on suggestion by seller. It was for account + gold + custom profession my choice and everything was received as discussed! Super good glad I try it (same as account but you decide as buyer)
Thanks a lot for the continued orders and support, Gavin!
Always nervous with boosting because you have to turn over your account. That was for nothing though because the service provider was top notch. Not only did they NOT charge for extra mats my account got (2 catalysts ftw!) they also got boatloads of kuiper and gold and the agreement was only for 2 Desc that I wanted. It's amazing and I would be buying again from this provider! For the record, the name is All4gamers. This is NOT an endorsement for that seller, I am not that guy just to be clear lmao.
Thank you very much for your trust, Ronald. We really appreciate this and we're glad to hear about your experience! And rest assured, you provided your order ID and we know you're a buyer; thank you for your concern. :)
Had to resend my pics a few times because it was getting compressed somehow so it's not entirely their fault but it was still inconvenient for me. After they accepted it though things were easy and fast. Hoping I don't need to do that cause I want to buy gold next time.
We're sorry for any inconveniences with this. Rest assured, as long as there are no changes with your payment account, you won't need to verify for the next purchase. Thank you very much for the positive rating, Arthur.
I have used it for many years now across different games. I usually just buy gold, never boosting or accounts, then I quit a game and move to a new one. That's the great thing: they always have gold for any MMO xD
Thank you for the continued stay and purchases, Edward!
Used this site to sell extra accounts I do not need. It takes a long while but it worked correctly.
Glad to hear it, Beric! Thank you very much for trusting us with this.
Made several purchase already and though some were late, the orders are always finished. It really depends on the seller, I noticed it can have some issues if they are newer sellers. High rated sellers are always the best.
Thank you very much for the positive rating and for sharing your purchasing experience, Eric.
Great to use for gold if you ran out on it. Their sellers are always online and have it in stock. All you need to do is find the cheapest one with a high level seller and things should be good.
Thanks a lot for the continued orders with us, Kenneth!
They have almost everything for any game that you play as long as that game is at least somewhat known. In my case, it was some ISK for Eve Online. I was not even sure if they have it because its an old game but there it was!
Thanks a lot for choosing us for your Isk needs, Samuel!
Done in just 15 minutes which include the whole shebang from payment verification, to account delivery and changing of the email and phone number (the last ones done by the seller for me, which I thought was pretty good of him to do).
Thanks a lot for sharing the quick purchase experience you had, Michael!
Well coordinated with seller and finishing it just on time...
TYVM playerauction for the very good deal :)
You're very welcome. Many thanks for the awesome feedback, Christopher!
Recently had to refund a buyer I was having problems with but to be honest I am to blame for it as well because the throwaway email I placed there stopped working. The account itself is fine. I had to refund the buyer but their team was very nice asking me constantly for my permission before they deducted it from my balance. I feel if I was the buyer I would want the same resolution so props to these guys for making good on that and still looking out for a seller like me.
We really appreciate your kind gesture with the refund; thanks a lot for allowing us to work with you in this. We wish you all the best with your future sales, Arslan!
Successfully sold my account and the whole trade is quick and scam free. The buyer is legit and made the experience very smooth for me. We did not encounter any problems at all.
Thanks a lot for sharing this, Oliver! This is awesome to hear and we appreciate the kind rating.
Nothing bad happened and everything was actually very good. Speed, legitness and the price. I would buy that again tbh.
Many thanks for the kind feedback and support, William. :)
Reason: They advertising up to 3 day and you get payed out, bull$#*!. Now is already 10 days and nothing. After sending them a message, excuse:
"We currently have an issue with our Finance team but rest assured that we're working on the resolution..."
Disbursement Time: Now being processed
Disbursement Status: Queued for immediate processing
For xx days
Just avoid this page as a seller, because you will never get your money. Sad but true.
Hello Ixchel,
I am very sorry, although this may seem unlikely to you since it's only your 3rd completed order on the site, the disbursement delay happening right now is not the norm. Prior to this, all disbursements have been regularly processed in time. We're having unforeseen technical difficulties since last week that has affected our payments and for that, I sincerely apologize. I was able to take note of your order ID and we'll make sure it gets taken cared of ASAP.
Rest assured that you will be paid on this.
Best,
Richard
Warning to everybody. This is a scam - bogus payment verification process resulting in bank charges and delayed refund if any. Worst thing I experienced on the internet. I wonder why these people haven't been prosecuted :(
Hello Iordan,
You canceled your payment for the orders and refunds are not instant, they are processed in 2-5 business days.
I'm afraid this is a gross misunderstanding of how payments work. When you make payments like these, your bank/payment provider puts a hold on that amount of money so it becomes reserved and it cannot be used on other purchases. PlayerAuctions doesn't actually receive your money and when the payment is authorized, that's when it gets processed to us, also in 2-5 business days.
Your payments have been voided and I would have to ask you to please wait 2-5 business days (weekdays are the only days counted).
So no, we're not and should not be prosecuted for something proper and legal. I'm afraid your scam comment is defamatory and I hope this explains things.
You're going to receive the refund soon which proves the scam accusation is unwarranted and false.
Regards,
Richard
Never had any trouble with my transaction other than the payment verification which I thought was going to cause problems, but thankfully it was smooth.
Seller delivered it very quickly and the whole thing was done in about 30 minutes.
Thank you very much; we're very happy to hear about this, Carlo!
I used to be able to buy quickly, and had no issues... suddenly, they want a screenshot of your credit card account website, and are certainly not in any hurry about it... "This process is usually very quick" has wasted over an hour of my time.
I'm sorry, seller- you just lost a $63 sale... and PlayerAuctions has lost a long time customer. 51 orders over the years, 100% feedback rating-- obviously means NOTHING to them.
Hello Matt,
Sorry for the inconvenience you had with your payment. I want to assure you that any information you share is kept confidentially and professionally. It will never be shared outside of PlayerAuctions, and is only used for verification purposes. We need to have a copy of your payment information to make sure only you are able to access and use your account; in the event of any account breach, we have information to bank on so we can verify the user, and this is especially the case with changes in location, IP address, etc.
If you decide to continue with your purchase, please let me know how I can assist to make the process seamless. You may use the Q&A form here in SiteJabber to do that and ask questions about anything.
Best regards,
Richard
I got tagged in a payment verification loop, where I received two or three word replies. I provided all proof required, but they got hung up on a "screen shot" from my banking app, which is blocked for security reasons. On their site they list several ways to verify payment, but refused to accept those. Yup, their right to refuse "my proof". But after 12 emails and 24 hours, way past their advertised 20 min response and resolution, it's my right to cancel the order so the seller may actually get a sale, and to leave a negative review of my very disappointing experience using the player auction platform.
Hello Jay,
I'm really sorry to hear about this. Unfortunately, there is no way for us to bypass this since it's an import process that ensures security on our site. And you're right, we provide users the prerogative to cancel orders — you will automatically get your refund in 2-5 business days and in case it takes longer than that, I will have to ask you to wait a bit more, or you could let us know by emailing support@playerauctions.zendesk.com about it, Jay.
Best,
Richard
I have purchased from them many times. HOWEVER, Lately they started asking for photos of my license. My card. My bank info. Which I even did that. Then after they "verified" my payment they suspended my account and never gave me what I paid for. Its now been 2 weeks since I made the purchase and still no refund. Every attempt I have made to them about my issues just gets blown off and I get told I need to send all my information again. Better run people they want that information for a reason beyond them saying it's to "protect from fraud". And I'm sure I'll get an automated response to this as well lol what a joke company.
Hi Eric,
I understand your enthusiasm to purchase again on the site; we appreciate that. However, there were fraud flags raised with your latest purchase and I'm sorry, we cannot accept your payments. This is not an automated reply, and this is a reply specific to you Eric. None of your money and information were taken. All failed payments will be refunded back to you in full.
Regards,
Richard
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- Los Angeles, CA, United States
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Business History
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks a lot for your trust! Happy to hear the transaction was fast, Hunter.