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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
623
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,918)

Rating

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Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user aenisc
Philippines
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Super quick and professional handling of the gold service. It was very cheap to and everything was excellent!

Date of experience: July 24, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the appreciation, Aenis!

Thumbnail of user brendar94
Brazil
1 review
10 helpful votes
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November 13th, 2017

Thank you for this excellent website and for your great work! They are very efficient and extremely reliable

Date of experience: November 12, 2017

Thumbnail of user ryanp167
Hawaii
1 review
8 helpful votes
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July 10th, 2018

Bought and received within minutes. Definitely safe and trustworthy site, amazing support aswell reply to emails within minutes/hour.

Date of experience: July 10, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for the kind review, Ryan!

Thumbnail of user alexanderm812
Philippines
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Made buying items a breeze! The process was smooth and the customer support was top-notch. Highly recommend it.

Date of experience: July 2, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to know it was smooth and easy, Alexander. Thanks a lot!

Thumbnail of user michellel2497
Florida
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Thank you for your help with ticket *******. I'm really grateful for John and Zack's time and efforts.

Date of experience: August 25, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind words, Michelle! Much appreciated. :)

Thumbnail of user scottiem36
Philippines
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

Took me 3 hours but still worth it for me as the deal was custom and seller was super nice about it.

Date of experience: March 14, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for being patient with the process, Scottie. :)

Thumbnail of user kajsab
Finland
5 reviews
37 helpful votes
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September 19th, 2018

This site is the middleman for gamers who like to bend the "rules" by buying their stuff to level up for example

Date of experience: September 18, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks for the positive vouch, Kajsa! We really appreciate it. :)

Thumbnail of user fabriced1
Belgium
1 review
1 helpful vote
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December 20th, 2016

You can buy cheap game currency from trusted players and you can be certain the currency is not stolen, but honestly earned!

Date of experience: December 20, 2016

Thumbnail of user timr305
New Zealand
1 review
0 helpful votes
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April 24th, 2020

I had a few concerns regarding my orders, I emailed support and they replied and happily helped resolve my queries.

Thankyou PlayerAuctions.

Date of experience: April 24, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello there, Tim,

Here is the status for both orders:

6031949 - I have now asked an agent to take care of the payment verification for this
6028655 - You have already canceled this and you will get a full refund by Monday next week

I'm sorry for the inconvenience you experienced, we will get to this.

Best,
Richard

Thumbnail of user errolt13
Philippines
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Went well and nothing bad to say about. Seller was great to deal with and handled practically everything there is to it.

Date of experience: April 4, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, Errol. Happy to hear about the positive experience you had!

Thumbnail of user xixxoxx
Saudi Arabia
1 review
0 helpful votes
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July 4th, 2021

The website is a joke, no reason to explain my situation because it is not like there is anyone care to help.

Date of experience: June 4, 2021

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello xixxox,

Your current membership was declined because you already have a suspended account with us, and it was suspended due to security reasons. There is also no order on your account; we did not collect any payment nor information.

Please note that membership on the site is not a right, it is a benefit given and PlayerAuctions has the prerogative with this.

I read your ticket and I saw there that you wanted your current number with us to be cleared. I have done that so you can use your number again, but I make no guarantees since newly signed-up accounts are always reviewed by our agents.

Best wishes and regards,
Richard

Thumbnail of user tautvydasz
Lithuania
1 review
6 helpful votes
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March 10th, 2017

Sold account through thier web. Waited over month and never received money from they... total scam... dont have account anymore and money

* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 10, 2017

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi Tautvydas, this is Lei, Customer Support Manager at PlayerAuctions.

I appreciate the time you have taken to let us know that your PlayerAuctions experience was less than ideal. I and my team would like to work with you to make things better.

Can you send me a private message with your PlayerAuctions username and the Order ID for this experience so that I can investigate what happened and see what we can do for you?

Thank you!

Thumbnail of user lisandrob1
Philippines
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Secure and trustworthy method of getting cheap gold. Lots of different prices to pick and sellers are professionals to deal with. 5/5.

Date of experience: February 12, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind and awesome review, Lisandro.

Thumbnail of user alexc1517
Philippines
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

The verification took about an hour and I had to resend my pics but in the end they took care of it and everything wrapped up neatly.

Date of experience: December 20, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind review, Alex.

Thumbnail of user carterb31
North Dakota
1 review
2 helpful votes
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April 23rd, 2017

This site is well done and the skills needed to keep everything in line is outstanding. This is a great place to purchase gaming stuff.

Date of experience: April 23, 2017

Thumbnail of user hgfh1
Oklahoma
1 review
0 helpful votes
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January 28th, 2023

I spent 15 dollars buying a fortnite account and it was going through the checkout and just stop and it still took out the money

Tip for consumers:
Its a scam if you want to buy accounts don't there most likely gonna be a scam

Service
Value
Shipping
Returns
Quality

Date of experience: December 29, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hi HGF,

I'm afraid your purchase won't work because you used jumbled letters as your name and this doesn't match the name on your payment card. Please note that we need real information from buyers. If you need help updating your name, kindly email support@playerauctions.zendesk.com

The payment was declined by our system as part of its anti-fraud policies. The amount of money was not received by us and was only put on hold by your bank; this will be fully refunded back to you in 7+ business days or less.

Regards,
Richard

Thumbnail of user stevena23
Kentucky
1 review
2 helpful votes
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June 20th, 2014
Verified purchase

Playerauctions is the only place I go to for buying goods and services within the games I'm playing. It's the only site I feel safe and secure at.

Date of experience: June 20, 2014

Thumbnail of user timothyt10
New York
1 review
3 helpful votes
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June 20th, 2014
Verified purchase

Quite good. I accidentally placed an order for the wrong area of the game and requested a refund. The refund was promptly processed and performed.

Date of experience: June 20, 2014

Thumbnail of user edgardos21
Utah
1 review
0 helpful votes
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August 20th, 2020

Playerauctions will always be my go-to! They are so quick to deliver and the prices are the best. Not to mention super safe and secure.

Date of experience: August 19, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the trust and vouch for us, Edgardo! We're really grateful for your kind review. :)

Thumbnail of user juanchos1
Philippines
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Fast, legit and easy service. Just a few clicks away and a few minutes of waiting and I got my order just fine. Really love the confidential delivery

Date of experience: November 16, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the positive review for us, Juancho.

Thumbnail of user zaffarb
Illinois
1 review
4 helpful votes
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August 20th, 2018

Great P2P website. Been using it for years, definitely recommend it. Never been scammed or anything. Huge variety of games as well.

Date of experience: August 16, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you for the positive vouch, Zaffar!

Thumbnail of user amjads8
AE
1 review
0 helpful votes
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August 13th, 2022

Every thins is ok now and the site managment they did the needfuk to make my order completed and buying fortnite account

Tip for consumers:
please try to use other sites to buy games accounts

Products used:
fortnite account

Service
Value
Shipping
Returns
Quality

Date of experience: July 14, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for kindly confirming your order with us, Amjad. Hope you enjoy your new Fortnite account and if you need anything, please let us know anytime.

Thumbnail of user jasonh150
New York
1 review
2 helpful votes
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February 6th, 2017

Fast and safe. They make sure you get the gold before they get the money so there is no scams. This is a very safe site and I use it all the time

Date of experience: February 5, 2017

Thumbnail of user victorj173
Philippines
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Site was easy to use and sellers are professional. I like the service and it beats buying from anons on the net.

Date of experience: October 17, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Happy to hear this! Many thanks for the positive feedback, Victor.

Thumbnail of user kennethj788
Romania
1 review
1 helpful vote
  • Send Message
February 6th, 2024
Verified purchase

Everything went well. Sorry I don't know what to say other than it's a legit service. Hope this is enough.

Date of experience: February 6, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the positive rating, Kenneth!

Sitejabber for Business

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

How do I know I can trust these reviews about PlayerAuctions?

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