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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
623
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,918)

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Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user matthewz11
Pennsylvania
1 review
2 helpful votes
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May 1st, 2017

I've used this for quite a bit and its been very good to me. 10/10 would use again. :) Its very nice and easy to use I'd recommend it for anyone.

Date of experience: May 1, 2017

Thumbnail of user siom
Romania
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

I sell account here, for one time only. It take 2 weeks+ but I got money correctly.
Plan to sell more tnx for allow us to sell on your site.

Date of experience: March 14, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for choosing us, Sio. Hope you continue to enjoy using the site. :)

Thumbnail of user earlm292
Romania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Went for one order, ended up placing more in the span of several months.

Date of experience: June 3, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the continued purchases, Earl!

Thumbnail of user ahmedo15
Saudi Arabia
1 review
3 helpful votes
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May 17th, 2017

Great website recommend I always buy here the service is great I would recommend it to everyone wanting game coins etc.

Service
Value
Shipping
Returns
Quality

Date of experience: May 17, 2017

Thumbnail of user kevinl1276
Canada
1 review
0 helpful votes
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October 11th, 2020

Most recommend website ever to make the purchase. Would definitely to buy more in the further. It is must have website!

Date of experience: October 11, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind words for us, Kevin! We're grateful for your sentiments about us. :D

Thumbnail of user brandans
New York
1 review
3 helpful votes
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November 21st, 2014
Verified purchase

Seems very safe and secure to be completely honest. Company seems to enjoy making the customer feel safe with their purchases.

Date of experience: November 21, 2014

Thumbnail of user zacharyk70
California
2 reviews
0 helpful votes
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July 4th, 2021

This site is legit as $#*!. This is exactly what MMO trading needed.

They take it seriously and don't $#*! around.

Date of experience: July 4, 2021

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind review, Zachary. :)

Thumbnail of user rahymb
Turkey
1 review
0 helpful votes
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August 25th, 2020

Resolved my issue Thank you! Love it a great website. Recommend it. Made my first sale and I really like it.

Date of experience: August 25, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Rahym,

Thank you for posting your concern. I was able to check on ticket 510644 and it seems our staff was already able to inform you that the suspension is temporary. I'm afraid sharing personal contact information on the site is prohibited so please try to really avoid it next time. Thank you as well for understanding our policies about this and for acknowledging it on the ticket thread.

Please write back after exactly 3 days so you can get your account reinstated. Have a good rest of the week, Rahym!

Best regards,
Richard

Thumbnail of user jasonh58
California
2 reviews
6 helpful votes
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October 5th, 2017

For the love of god, only use a payment method (ex. Paypal) that has BUYER PROTECTION. The website claims to have 100% money back guarantees etc but it is an insanely stressful process to go through if you want any type of refund.

Awhile back I bought a Pokemon Go account which didn't work and was deleted by the game staff when I tried to use it. The seller wanted to give me another account to use but I didn't want to risk wasting my time if the account was just going to get deleted again, so I decided to ask for a refund which the seller refused. This ended up being a month long back and forth process since the dispute process with "PlayerAuctions Final Resolution Committee" is about as useful as a broken condom! No buyer protection! I had to open a separate dispute with Paypal, and it wasn't until I escalated my claim on Paypal did Playerauctions finally refund my money. So long story short, if you're going to buy ANYTHING on this site, I would highly recommend to use PAYPAL ONLY.

*REPLY TO PLAYERAUCTIONS REP*
During the dispute process I felt like I had very little support and communication and it seemed like I was left with a "take it or leave it" response from Playerauctions when I indicated I did not want a replacement. Since I hadn't received a refund until AFTER I escalated my dispute, yeah I think Paypal did have some influence here, and in my honest opinion, if I didn't escalate the dispute I would have never received my refund from Playerauctions.

Best regards.

* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 5, 2017

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello there, Jason,

I can confirm on our system that you have been fully refunded. I'm very sorry to hear about the inconveniences you had with your Pokemon Go account order. Please understand that the chargeback case you filed with PayPal has nothing to do with our decision to finally refund you. The refund was the product of our investigation into your case, since we have to fully deliberate the side of both seller and buyer. To explain further, I have sent you a PM about it. Again, my sincere apologies for the wait you had to go through.

Best regards,
Richard

Thumbnail of user josephn1023
Philippines
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Hardly any hiccups in the process. The transfer was smooth as butter and the gold was priced just right *chef's kiss*

Date of experience: October 10, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the wonderful feedback, Joseph. :)

Thumbnail of user robp62
Maryland
1 review
10 helpful votes
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March 5th, 2018

Great site use always, never had a problem so far so good business! Never trust another site for this thanks guys!

Date of experience: March 4, 2018

Thumbnail of user ronalds543
Missouri
1 review
0 helpful votes
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October 14th, 2019

Everyone i have done business with has been very helpful and friendly with good pricing and the fees where very fair

Date of experience: October 13, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks for the nice review, Ronald/Armond. Glad to hear that you're able to find suitable sellers for your needs! :D

Thumbnail of user matheuss3
Brazil
1 review
10 helpful votes
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November 5th, 2017

After the bad review, the playerauctions contacted me and we solved the problem, its all good now thanks for the help

* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 3, 2017

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Matheus,

We are so sorry for the difficult process you had to go through. We are now working on your case again and for more details, I sent you a PM. Rest assured that you'll be hearing from us again once there are any important updates to it.

Kind regards,
Richard

Thumbnail of user waela10
Saudi Arabia
1 review
2 helpful votes
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June 24th, 2017

Very good and easy to use, trusted to use until now i had no problems using it

It's worth trying it

Date of experience: June 24, 2017

Thumbnail of user dylant21
Canada
1 review
0 helpful votes
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September 24th, 2017

Some sellers are good, some are bad. Nonetheless still a great place to buy accounts in. Just make sure to buy from sellers with tons of feedbacks.

Date of experience: September 23, 2017

Thumbnail of user cauer
Brazil
1 review
0 helpful votes
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June 8th, 2020

I´m using for the second time and it´s definetly the best site to sale accounts. No problems with talking to the customer nor with getting the money

Date of experience: June 8, 2020

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind feedback, Caue! I'm happy to see the successful sales you've been making on the site!

Thumbnail of user ryanj40
GB
1 review
2 helpful votes
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May 24th, 2017

Fantastic platform for people to help the people and sell their goods. Also very friendly to customers

Date of experience: May 24, 2017

Thumbnail of user edgarw70
Qatar
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

It was smooth and done with professionalism. Seller was great to talk to and took care of me to the best of his ability. Just amazing.

Date of experience: November 5, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the wonderful feedback, Edgar. :)

Thumbnail of user lukes55
GB
1 review
2 helpful votes
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March 9th, 2017

Best website ever! Have and will only ever use playerauctions. Highly advise anybody and everybody to use this site also.

Date of experience: March 9, 2017

Thumbnail of user colbyb14
Georgia
1 review
1 helpful vote
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January 10th, 2017

This is the best, quickest, and cheapest site for ESO gold. If you like Ebay, you will love this site!

Date of experience: January 10, 2017

Thumbnail of user rodrigos110
Philippines
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

Really liked the order I had with these guys just what I needed for the weekend for some raid activity

Date of experience: March 19, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the awesome feedback, Rodrigo. Happy gaming!

Thumbnail of user toniol1
Philippines
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Has all the bells and whistles of a good middleman site. Sellers are vouched and are very good at what they do. Really like the site!

Date of experience: July 27, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind sentiments and support, Tonio! Appreciate the like! :)

Thumbnail of user tigid
Slovenia
2 reviews
1 helpful vote
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August 23rd, 2016

Did a few buys on the site. The transactions were always fast. So was the delivery. No complaints so far.

Date of experience: August 22, 2016

Thumbnail of user omars90
Egypt
1 review
1 helpful vote
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October 6th, 2019

I tried to buy account then they took my money then suspend my account?
What's going on? Total scam site

* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 4, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Omar,

Please be informed that your money isn't taken; the payment was declined. Your account was suspended because you were using a fake name on the site. Since we process payments on accounts, it is imperative that accounts contain real information in order to avoid the transaction to be constituted as fraud.

To resolve this, you would need to have your information changed to your real info; please contact trust@playerauctions.zendesk.com to do this.

Best regards,
Richard

Thumbnail of user alanc1037
Philippines
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

Good experience buying account here. The process was smooth and the account I purchased was exactly as described. Thumbs up!

Date of experience: July 4, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for this, Alan. :)

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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