- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Plumeria Swimwear has a rating of 3.7 stars from 458 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Plumeria Swimwear most frequently mention customer service, good quality, and last week. Plumeria Swimwear ranks 11th among Swimwear sites.
I ordered the magnolia bikini in black on Saturday. It arrived at lightning speed today (Wednesday) in less than one week! I tried it on immediately. I read a few reviews that noted the suits run small so I ordered the L in both the top and bottom to be on the safe side. I'm typically a US size 6,27-28 in jeans, and 36 B so would normally opt for a medium. The large fits perfectly and looks great (boyfriend agrees too). I cannot wait to wear this on my vacation to the DR! Last but not least, I must admit, I found Plumeria via Instagram. And am generally skeptical when buying off ads, but this suit was too unique to not give it a try. Glad I did!
Hopefully with enough reviews people can see how things work and decide for themselves. Plumeria is constantly on discount and only accepts returns for discounted items as store credits. What they do t tell you is that a store credit is the same as a discount in their system. This means it cannot be used in another discounted item purchase. Essentially forcing the buyer to pay full price for an item after purchasing a discounted item (no matter the reason for return). I don't recommend purchasing as their products are average at best in my experience, but at least be aware of how their business operates when you order.
I ordered a Bikini in July, but the parcel didn't arrive. After a few weeks after placing my order, I got in contact with the customer service. They told me the order was shipped and I should allow a few more days until I receive my order.
In the end unfortunately the parcel never arrived, since the shipping company assumedly lost the parcel. The customer service was kind and Plumeria refunded my money quickly.
I placed an order on Feb 28th, as of March 3rd still no shipping info. When I placed order I paid to have order delivered within 7-10 days. I messaged them only to be given excuses... was told to be patient... I will get it soon... shipping info will come shortly... it was just made yesterday... and best of all- that my order was a "pre-order"! How can something ordered 5 days ago be a pre-order!?!
They have since read my review and canceled my "pre-order" and then blocked me from sending any messages! Poor way to treat customers Plumeria!
I AM OBSESSED WITH THIS SET! Looks identical to the pictures and fits perfectly! I've bought from Plumeria before and will continue to buy. One of the best for swimsuits! Can't wait to wear this all summer :)
Much like many people who have ordered these bikinis with the expecting shipping time of "up to 10 days" I have been extremely let down. I ordered months ago and never received my bikinis, when I called to ask what the heck is going on, they said they don't know when they'll be able to ship, I'm assuming because of Covid, and they refuse a refund. The tracking number just says "pending." So frustrating! Don't sponsor your stuff everywhere and not warn people when you know the bikinis will not be delivered for WHO KNOWS HOW LONG, if ever?!
This company does not allow refunds if you use a promo code, which is why they are always running a promotion.
If you'd like to exchange an item, you must send pictures to have the exchange approved, pay return shipping, pay a $15 restocking fee, wait for a store credit to be issued, and then reorder the replacement item, and pay for shipping again.
The quality of their swimwear is comparable to Shein or Zaful, but at premium prices, and no option to return for a refund. Please DO NOT PLACE AN ORDER and spread the word about their unethical business practices.
Tip for consumers:
Stay away from this site.
Products used:
Swim wear
I ordered two pairs of sunglasses during their flash sale because I liked the look of them but had never ordered from here before so I didn't trust that the quality would be worth $100 a pair. Not only did my order take over a month to get to me when I have ordered from TONNES of places in Europe and Australia and it has never taken that long to get to me but they only sent one pair.
Somehow conveniently all of the shipping documents say there are 2 pairs inside the package but NOPE only one - such a scam. So now i have paid full price for one pair of sunglasses when it was supposed to be 50% of both pairs. Don't order from here, I'm pretty sure all the Good reviews below are fake and if you scroll past them you will find a TONNE of bad reviews.
DO NOT ORDER FROM THIS COMPANY! If you don't pay full price for their items, they won't give you a refund. NO WHERE does it say that on their website. It says "Final sale items" aren't eligible for a refund. I pre-ordered the swimsuits so they were not final sale. The swimsuits are cheap, crappy material that slide off. Not worth the money at all. Avoid ordering from this company because you will be giving them your money for crappy product that you won't wear and can't get a refund for.
I ordered two bathing suits about a week ago and have not received any confirmation of my order meanwhile my credit card has been charged. I emailed them earlier today with no response.
We are so sorry for the wait, we verified the order and it arrived already, I hope you are happy with the swimwear.
First time I have done something useful to myself by logging into this site. I am very satisfied with both the prices and quality. Lingerie collections are fantastic!
Well, i may sound exaggerated to you but its fact. Plumeria Bikini is the best quality wise and cost also acceptable. I'm waiting for my salary day to order few more :)
There are so many varieties and I constantly find new things to buy. As a first time customer, I'm very satisfied with their service. Fast shipping and friendly site :))
Retains the shape even after regular use. Designed for swimming with top notch quality and style. Good upper support and butt coverage deserves endless stars!
File card dispute under misrepresentation to get your refund, Plumeria has a return policy in bad faith that they do not intend to honour because the representative/CEO/Gabrielle Cimon will tell you only after the item is returned that you only receive store credit if your order had a discount code
Except the website runs never ending sales with forcibly applied discount codes you can not remove at checkout, vendors are not legally required to provide change of mind refunds, but saying you will and then preventing customers from doing so is illegal, file a business complaint to the Californian Office of the Attorney General
Sophisticated and comfortable cuts draws the attention at right places. Fabric quality is top notch and carefully selected. After wearing it gives me a luxurious feel. I look sexy and cute!
I can never find my size in stores, so thank God for this online shop! They carry all sizes, including mine, and I am more than grateful for their fast delivery.
Last month i met my friend at Beach House. I am pretty impressed with her swimsuit and she gave me this site address. I ordered few for myself, good material. Thanks
The only place I shop for lingerie. Their collections are not cheap but it lasts a very long time. Would highly recommend for anyone who is looking for under garments.
Really good material. Love the quality. I recently bought a red one piece bikini that fits perfectly. It took a bit more time than expected to receive. Still really happy!
Finally I have received my first order after being referred to this site by my friend. Its cool and lovely. Got so many appreciations from family members and colleagues.
I am added in their loyal list of customers. Very easy and quick online transaction. Very satisfied with the whole process. I would recommend this site to other people
Gain trust and grow your business with customer reviews.
Affordable Luxury swimwear founded and designed in Palma de Mallorca inspired by the beautiful Plumeria flower.
Dear Maria, we have tracking numbers for all our shipments including yours which we did send you after your emailed PTS 2233327031. It seems that the package did leave our warehouse and PTS did pick it but no mention of it being delievered, as we did not get a follow up email from you we thought it was delivered. We currently Refunded your Order. We will send you a free item without any shipping cost in apologies for this mistake.